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Hotel Alexandra

4.0 star property

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Photo gallery for Hotel Alexandra

Exterior
Suite | Living area | Flat-screen TV, toys, books
Double Room | Living area | Flat-screen TV, toys, books
Daily buffet breakfast (EUR 7 per person)
Interior entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • 24/7 front desk
  • Bar
  • Breakfast available
  • Spa
  • Parking available

Explore the area

Map
Bahnhofstrasse 17, Plauen, SN, 08523
  • Weberhäuser Plauen
    ‪10 min walk‬
  • Jumicar
    ‪12 min walk‬
  • Poehl Dam
    ‪10 min drive‬

Room options

View all photos for Single Room

Single Room | Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Single Room

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Room amenity

Double Room

  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Triple Room

  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite

Suite | Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Suite

  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About this property

Hotel Alexandra

4-star Plauen hotel with restaurant
Along with a restaurant, this hotel has a bar/lounge and a sauna. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a hot tub, and self parking.
Hotel Alexandra offers 72 accommodations with minibars and safes. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. This Plauen hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Hotel Alexandra features a hot tub and a sauna. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 1345 square feet (125 square meters) include conference space. This Plauen hotel also offers spa services, a terrace, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in January 2021.

Hotel Alexandra has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Royal - This restaurant specializes in Regional cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Le Café - This café specializes in Regional cuisine and serves breakfast only. Open daily.
Blue Bar - This bar specializes in Regional cuisine and serves dinner only. Open select days.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (EUR 9.50 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 7 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Blue Bar
  • le Café
  • Royal

Things to do

  • Bicycle storage
  • Books
  • Hot tub
  • Sauna

Family friendly

  • Baby toys
  • Children's toys
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,345 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1852
  • Designated smoking areas
  • Renovated entire property - January 2021
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Day bed
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 5 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 26.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 7 per person
  • Covered self parking fee: EUR 9.5 per day
  • Pet fee: EUR 5 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 26.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Alexandra Plauen
Hotel Alexandra Plauen
Hotel Alexandra Hotel
Hotel Alexandra Plauen
Hotel Alexandra Hotel Plauen

Hotel Alexandra Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 63 out of 174 reviews
Rating 8 - Good. 76 out of 174 reviews
Rating 6 - Okay. 27 out of 174 reviews
Rating 4 - Poor. 5 out of 174 reviews
Rating 2 - Terrible. 3 out of 174 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Nick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pedestrian zone

Staff were friendly, room was clean. The only short fall is that since the hotel is located at pedestrian zone, I had difficulty to find the back road to hotel parking even with a gps
Stayed 1 night in May 2018

8/10 Good

Barbara, England

Liked: Cleanliness, property conditions & facilities, room comfort

I had stayed there before.

I had stayed there before. I found staff rather grumpy - at the reception and at the breakfast. Items on breakfast table and counter were not replaced. Some plates on counter looked 'tired' and coffee on table was not checked if empty.
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay. Finding the parking can be challenging.
Stayed 1 night in Aug 2017

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable night

over night stop on way from Munich to visit a facility in the area. The address is a restricted road so if driving out Weststrasse in the sat nav and then follow the signs for the hotel as this will ead you to the rear of the hotel and the car park. Staff were very friendly and helpful and the food was good.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel convenient for city centre.

Spacious and clean hotel. Room was quite a good size with more than 1 chair to sit in. Breakfast was fine, what you would expect for a hotel of this class. Car park a little difficult to find but no problem once you know where to go.

8/10 Good

Michael, Lingfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good hotel, like going back in time

A nice hotel decorated in a dated style but the decor was not old. Helpful staff. We had the window open as it was quite warm and there was a lot of different noise throughout the night.

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Star, but hard to find the hotal

They need to publish directions as to how to drive to their hotel. We had a GPS (NAVI) but reached a dead end street at the tram tracks. About an half hour later we found on-street parking and walked to the entrance. Hotel receptionist directed us to their parking area. WONDERFUL room, food, WAITER, and breakfast! We will return and try to remember directions to the parking area.

10/10 Excellent

Larry, Covington, KY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Somehow I missed the driving directions to approach the hotel, and a "trial and error" method took quite awhile due to the streetcar-blocked routes that surround the hotel. Their website shows this but for some reason I failed to print the map. A bigger caution note maybe good.

6/10 Okay

Laszlo

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Harald

Liked: Cleanliness, staff & service, property conditions & facilities
Wer Barock liebt der kommt hier voll auf seine Kosten Alla Harald Glöckler☺️
Stayed 1 night in Feb 2025

8/10 Good

Waltraud

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel hat viel Glanz und Gloria aus alter Zeit. Personal war immer freundlich. Es war sauber und ruhig.
Stayed 3 nights in Feb 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolles Hotel und super freundlich!

Ein absolut tolles Hotel mitten in der Stadt. Das Frühstück war sehr gut und alle Mitarbeiter super freundlich. Vielen Dank!
Stayed 1 night in Jan 2025

8/10 Good

Stefan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Würde wieder buchen.

Sehr nettes Personal. Essen war gut.
Stayed 1 night in Jan 2025

8/10 Good

Marita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unterkunft sehr zentral, netter Empfang, alles bestens
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Hotel im Herzen vom Plauen

Ausgesprochen freundliches Personal, schöne, gediegen Atmosphäre. Leider war die Bar geschlossen. Komme gerne wieder Ausreichend Parkplätze in der Umgebung, auch für große Transporter
Stayed 1 night in Jan 2025

10/10 Excellent

Gisela

Liked: Cleanliness, staff & service
Gutes preis Leistung Verhältnis
Stayed 1 night in Jan 2025

8/10 Good

Mark

Stayed 1 night in Oct 2024

8/10 Good

Monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bis auf die Tatsache, dass der Fernseher nicht funktionierte war alles i.O. Zimmer 508.
Stayed 1 night in Oct 2024

8/10 Good

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allgemein schönes Hotel mit freundlichen Personal! Jederzeit gerne wieder! Mfg Fam. Schwarzmeier
Stayed 3 nights in Oct 2024

8/10 Good

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Flair eine ägyptisches Hotels

Das Hotel ist gut, aber teilweise etwas in die Jahre gekommen, das Frühstücksbuffet ist aber sehr gut. Der Whirlpool ist wie beschrieben klein, Saunabereich aber ganz ansprechend. Viel Gold und Kronleuchter geben den Hotel einen ganz eigenen Stil und Flair. Ausdrücklich habe ich an der Rezeption draufhingewiesen, das Rauch- und Brandschutztüren nicht durch Stühle, Sessel oder Holzkeile aufgehalten werden dürfen. Es sind Sicherheitseinrichtungen, die es den Hotelgästen im Brandfall ermöglichen sollen, das Treppenhaus noch benutzen zu können. Kann sich der Rauch aber im gesamten Gebäude ungehindert verteilen, sind die Rettungswege nicht mehr gebrauchbar!!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Monika

Liked: Cleanliness, staff & service, amenities
Ich kenne das Hotel schon lange. In den Fluren wurde neuer Belag ausgelegt, alles ist okay. Was in meinem Zimmer/ 301 noch zu ändern wäre.Ausbau der Badewanne es ist ziemlich hoch.
Stayed 2 nights in Aug 2024