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The gentleman who works at the reception is wonderful and very helpful.All staff are helpful.

Our stay at Hotel Zeta was one of the highlights of our trip. The hotel was lovely, the location was great, and our family suite was beautiful, clean, and had an incredible view. But what I’ll remember most is how the staff treated my mother and me. We were there for my mother’s birthday, and they helped me plan a surprise for her. They helped me order flowers and coordinated everything so it would be ready while we were out. They also sent complimentary champagne and gave us a discount on a spa service. They put real care into making her feel special, and seeing how happy she was meant so much to me. Everyone we met was kind, attentive, and quick to help with anything we needed. The Russian-speaking staff made my mother feel especially comfortable. We felt welcomed and at home throughout our stay. Zeta set the bar so high that the places we stayed afterward had a lot to live up to. I would absolutely recommend the family suite, and we would love to return. The only tiny hiccup was that YouTube on the TV didn’t work very well with Android; connecting with an iPhone seemed easier. It didn’t affect how wonderful our stay was.

There is no AIRPORT SHUTTLE!

5 star service and amenities. Excellent room. If a thing was requested it was delivered within minutes.

I had a double twin room; one bed was more comfortable than the other. The showers was really nice; both water temperature and pressure. There was free parking at the hotel. Breakfast included a variety of food. I thought there was a gym/exercise room, but I think they are putting in a sauna and massage area possibly. The staff is not very friendly. Only the check in receptionist was helpful.