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AluaSoul Palma - Adults Only

4.0 star property

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Photo gallery for AluaSoul Palma - Adults Only

Outdoor pool, open 10:00 AM to 6:00 PM, pool umbrellas, sun loungers
Property video
Exterior
Outdoor pool, open 10:00 AM to 6:00 PM, pool umbrellas, sun loungers
2 bars/lounges, rooftop bar, lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
Maestro Ekitai Ahn, 40, s/n, Can Pastilla, Palma de Mallorca, Mallorca, 7610
  • Platja de Can Pastilla
    ‪8 min walk‬
  • Hospital Sant Joan de Déu Palma de Mallorca
    ‪3 min drive‬
  • Palma Aquarium
    ‪3 min drive‬
  • Palma de Mallorca (PMI)
    ‪3 min drive‬

Room options

View all photos for Double Room Single Use, Balcony, Sea View

1 bedroom, in-room safe, desk, blackout drapes

Double Room Single Use, Balcony, Sea View

8.0 out of 10
Very good
(1 review)
  • 226 sq ft
  • Partial sea view
  • Sleeps 1
  • 2 Twin Beds OR 1 Double Bed

View all photos for Double Room, Balcony

1 bedroom, in-room safe, desk, blackout drapes

Double Room, Balcony

8.0 out of 10
Very good
(2 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Premium Double Room, Terrace, Sea View (My Favorite Club - Bali Bed)

1 bedroom, in-room safe, desk, blackout drapes

Premium Double Room, Terrace, Sea View (My Favorite Club - Bali Bed)

9.0 out of 10
Wonderful
(2 reviews)
  • 237 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room Single Use, Terrace (Bali Bed)

1 bedroom, in-room safe, desk, blackout drapes

Premium Double Room Single Use, Terrace (Bali Bed)

8.0 out of 10
Very good
(1 review)
  • 226 sq ft
  • Sea view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room Single Use, Balcony, Sea View

1 bedroom, in-room safe, desk, blackout drapes

Double Room Single Use, Balcony, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 226 sq ft
  • Sea view
  • Sleeps 1
  • 2 Twin Beds

View all photos for Double Room, Balcony, Sea View

1 bedroom, in-room safe, desk, blackout drapes

Double Room, Balcony, Sea View

9.6 out of 10
Exceptional
(5 reviews)
  • 226 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Balcony, Sea View

1 bedroom, in-room safe, desk, blackout drapes

Superior Double Room, Balcony, Sea View

9.2 out of 10
Wonderful
(5 reviews)
  • 226 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, Sea View

1 bedroom, in-room safe, desk, blackout drapes

Double Room, Balcony, Sea View

8.6 out of 10
Excellent
(10 reviews)
  • 226 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room Single Use, Balcony

1 bedroom, in-room safe, desk, blackout drapes

Double Room Single Use, Balcony

8.0 out of 10
Very good
(3 reviews)
  • 226 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Balcony, Sea View (My Favorite Club)

1 bedroom, in-room safe, desk, blackout drapes

Double Room, Balcony, Sea View (My Favorite Club)

  • 258 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room Single Use, Balcony, Sea View (My Favourite Club)

1 bedroom, in-room safe, desk, blackout drapes

Double Room Single Use, Balcony, Sea View (My Favourite Club)

8.0 out of 10
Very good
(1 review)
  • 258 sq ft
  • Sea view
  • Sleeps 1
  • 2 Twin Beds

View all photos for Premium Double Room Single Use, Terrace, Sea View (My Favorite Club - Bali Bed)

1 bedroom, in-room safe, desk, blackout drapes

Premium Double Room Single Use, Terrace, Sea View (My Favorite Club - Bali Bed)

  • 237 sq ft
  • Sea view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room Single Use, Balcony, Sea View

1 bedroom, in-room safe, desk, blackout drapes

Superior Double Room Single Use, Balcony, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 226 sq ft
  • Sea view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Double Room, Terrace (Bali Bed)

1 bedroom, in-room safe, desk, blackout drapes

Premium Double Room, Terrace (Bali Bed)

8.8 out of 10
Excellent
(3 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

AluaSoul Palma - Adults Only

4-star hotel in Can Pastilla
At AluaSoul Palma - Adults Only, hit the nearby beach, dine onsite at Terra, or enjoy a drink at one of the hotel's 2 bars/lounges. Change of towels is available on request.
AluaSoul Palma - Adults Only offers 138 accommodations with safes and hair dryers. Rooms open to balconies. This Palma de Mallorca hotel provides complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at AluaSoul Palma - Adults Only like an outdoor pool, a health club, and a sauna.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This eco-certified hotel also offers a garden and a terrace. Guests can use the outdoor pool at a partner property.

AluaSoul Palma - Adults Only is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Terra - Overlooking the ocean, this buffet restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Kentia Bar - This poolside bar serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Vértigo Rooftop Bar - This rooftop bar overlooks the ocean. Guests can enjoy alfresco dining (weather permitting). Open daily.
My Favorite Club Lounge - Onsite lobby lounge. Reservations are required. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 14 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kentia Bar
  • My Favorite Club Lounge
  • Terra
  • Vértigo Rooftop Bar

Things to do

  • Bicycle rentals
  • Fitness classes
  • Health club
  • Outdoor pool
  • Outdoor pool (guest access)
  • Piano
  • Sauna

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 753 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Magnifying mirror
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1968
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • HDTV

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 1 to April 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from March 15 to November 15
Pool access available from 10:00 AM to 6:00 PM
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Guests under 16 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Alua Soul Palma Playa de Palma
Hotel Marina Luz Playa de Palma
Marina Luz Playa de Palma
Alua Soul Palma Playa de Palma
AluaSoul Palma Hotel Playa de Palma
AluaSoul Palma Playa de Palma
AluaSoul Palma
AluaSoul Palma Adults Only
Aluasoul Palma Palma Mallorca
AluaSoul Palma - Adults Only Hotel
AluaSoul Palma - Adults Only Palma de Mallorca
AluaSoul Palma - Adults Only Hotel Palma de Mallorca

AluaSoul Palma - Adults Only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 387 out of 828 reviews
Rating 8 - Good. 318 out of 828 reviews
Rating 6 - Okay. 92 out of 828 reviews
Rating 4 - Poor. 20 out of 828 reviews
Rating 2 - Terrible. 11 out of 828 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Jan

Liked: Cleanliness, property conditions & facilities, room comfort

Mixed impression

Both and good and not so good. Starting with less good : Problems with staff knowledge regarding payment at the reception. took a long time and was complicated. The hotel is advertised as non-smoking, which is basically what all hotels do today. But this hotel has taken the ban to its limit. That is, there is no place whatsoever to sit in the entire hotel area and have a drink and a cigarette, another guest also informed me that they were forbidden to smoke on the room's own balcony. Foolishness during holiday celebrations is the last thing you want to experience. Can understand the intention, but change this, make a smoker's corner where smokers can have a drink and a cigarette, this will surely increase the hotel's popularity. Very good ! Best breakfast I've had at a tourist hotel in Europe, we also tried dinner which was also good so the restaurant gets 5 stars. Very good beds, and good shower with plenty of hot water. Quiet and very clean hotel.
Stayed 4 nights in Mar 2025

10/10 Excellent

Armando

Stayed 3 nights in Mar 2025

8/10 Good

Christophe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Guido

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alua Soul Palma

Excellent service, very friendly. Very good breakfast!
Stayed 3 nights in Feb 2025

10/10 Excellent

Fabian

Traveled with partner
Liked: Staff & service, property conditions & facilities
A
Stayed 8 nights in Feb 2025

8/10 Good

V.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

chris m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities
Very nice hotel, location and poeple
Stayed 3 nights in Jan 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and dining are excellent Front of the boardwalk Proximity to the airport
Stayed 4 nights in Jan 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at a great hotel

We last stayed at the hotel 17 years ago under its previous name, its was great to come back and see that it was better than the last time, staff are fantastic, rooms clean and bright, food excellent will be going back again.
Stayed 3 nights in Dec 2024

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stay there often ( close to airport ) Area around it is a bit run down in places
Stayed 2 nights in Dec 2024

10/10 Excellent

Jordyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place!
Stayed 2 nights in Dec 2024

10/10 Excellent

Carina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jättefint och trevligt hotell

Vi har haft bra dagar på Alua Soul Palma. Väldigt bra frukost med stort utbud. Överraskande bra väder för årstiden. Vi har njutit av fint hotell och bra väder.
Stayed 4 nights in Nov 2024

8/10 Good

Crister

Plus and minus

Wonderful stuff eith excellent service. here, too, you have a bad grasp of the music that is played on speakers and event music. if you look at the guests this time of year, I guess the average age is 60, and then the music and volume should be adjusted. complaints the drain and the lock on the balcony were not fixed despite reminders. window sections facing the airport should be replaced with insulating glass because there are very loud noises from the frequent air traffic.
Stayed 4 nights in Oct 2024

8/10 Good

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was lovely, the staff both friendly and professional. The restaurant was excellent, breakfast first class and the best dinner I have eaten in any Spanish hotel at a very reasonable price. The room was spacious with a good view and the bed was very comfortable. The balcony was a bonus but the doors out to it were fiddly and not at all sound proof which was a major drawback as the hotel is just beyond the airport and the constant take offs from 6 am to 10 pm are intrusive and not conducive to a leisurely morning wake up. If the rooms were soundproofed with new doors the hotel would be perfect
Stayed 1 night in Oct 2024

8/10 Good

Christer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

Ann Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2024

8/10 Good

Jessica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in May 2024

10/10 Excellent

Charis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our favourite chill hotel

Great repeat visit to our favourite hotel to chill. Fab place, great staff and food
Stayed 5 nights in Jul 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Until next time

The location of this hotel is perfection. Set in a beautiful quiet bay, and right next to the gorgeous coastline promenade walk to Palma, but a short walk to a lovely selection of restaurants. I had a room with a Bali bed which was great for afternoon naps and reading my book. The upstairs deck was nice and quiet and never a problem to get a sunbed. The whole hotel has a high standard of cleanliness. My room was spacious, hairdryer brilliant and shower nice and powerful and hot. The small fridge in the room was good for keeping bottled water cold. Only constructive feedback was a lack of small touches you get in other hotels - water replenished each day or robes. The pool closed at 6pm which seemed quite early. There was also no room service. I loved my stay and will be back in the near future, thank you for a great stay!
Stayed 6 nights in Jul 2024

6/10 Okay

Cherith

Stayed 3 nights in Jun 2024

8/10 Good

Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and nice hotel, my only issue was the airplain noise.. But u got used to it after a few days.. And also u can hear ur neighbours rooms so clear i could hear everything they talked about..
Stayed 5 nights in Jul 2024