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Grupotel Playa de Palma Suites & Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grupotel Playa de Palma Suites & Spa

Sauna, steam room, Turkish bath, body treatments, hot stone massages
Down comforters, minibar, in-room safe, desk
Down comforters, minibar, in-room safe, desk
View from room
Bar (on property)

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • Hot Tub

Explore the area

Map
C/ Ramal Ca na Gabriela, 4, Palma de Mallorca, Palma de Mallorca, Mallorca, 7600
  • Playa de Palma
    9 min walk
  • Katagi Blau
    3 min walk
  • Marratxi Pont d Inca Station
    26 min drive
  • Palma de Mallorca (PMI)
    13 min drive

Room options

View all photos for Suite, Balcony, Pool View (2 Adults and 1 Child)

Down comforters, minibar, in-room safe, desk

Suite, Balcony, Pool View (2 Adults and 1 Child)

  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Junior Suite, Private Pool (Single Use)

Down comforters, minibar, in-room safe, desk

Junior Suite, Private Pool (Single Use)

  • 344 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Junior Suite Promo (2 Adults)

Down comforters, minibar, in-room safe, desk

Junior Suite Promo (2 Adults)

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, Balcony

Down comforters, minibar, in-room safe, desk

Junior Suite, Balcony

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite Promo (1 Adult)

Down comforters, minibar, in-room safe, desk

Junior Suite Promo (1 Adult)

  • 344 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Junior Suite, Balcony (Single Use)

Down comforters, minibar, in-room safe, desk

Junior Suite, Balcony (Single Use)

  • 344 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Suite, Balcony

Balcony view

Suite, Balcony

  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Grand Suite Prestige (2 adults)

Grand Suite Prestige (2 adults) | Down comforters, minibar, in-room safe, desk

Grand Suite Prestige (2 adults)

  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Suite, Balcony (2 adults + 1 child)

Balcony view

Suite, Balcony (2 adults + 1 child)

  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Bed

View all photos for Junior Suite, Private Pool (2 adults)

Down comforters, minibar, in-room safe, desk

Junior Suite, Private Pool (2 adults)

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite Prestige (2 adults)

Suite Prestige (2 adults) | Down comforters, minibar, in-room safe, desk

Suite Prestige (2 adults)

  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Suite, Balcony (Single Use)

Balcony view

Suite, Balcony (Single Use)

  • 431 sq ft
  • Sleeps 1
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Junior Suite, Balcony, Pool View (Single Use)

Down comforters, minibar, in-room safe, desk

Junior Suite, Balcony, Pool View (Single Use)

  • 344 sq ft
  • Sleeps 1
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Suite, Balcony, Pool View (Single Use)

Down comforters, minibar, in-room safe, desk

Suite, Balcony, Pool View (Single Use)

  • 431 sq ft
  • Sleeps 1
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Junior Suite, Balcony, Pool View

Down comforters, minibar, in-room safe, desk

Junior Suite, Balcony, Pool View

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, Pool View (Single use)

Down comforters, minibar, in-room safe, desk

Junior Suite, Pool View (Single use)

  • 344 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Suite, Balcony, Pool View

Down comforters, minibar, in-room safe, desk

Suite, Balcony, Pool View

  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Junior Suite Prestige, Pool View (2 adults)

Down comforters, minibar, in-room safe, desk

Junior Suite Prestige, Pool View (2 adults)

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Grupotel Playa de Palma Suites & Spa

4-star Palma de Mallorca hotel close to El Arenal Beach
A full-service spa, an indoor pool, and an outdoor pool are available at this hotel. WiFi in public areas is free. Other amenities include a restaurant, a 24-hour fitness center, and a bar/lounge.
Grupotel Playa de Palma Suites & Spa offers 133 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature down comforters. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Palma de Mallorca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Grupotel Playa de Palma Suites & Spa. Services include hot stone massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Grupotel Playa de Palma Suites & Spa features outdoor tennis courts and an indoor pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

2 meeting rooms are available. This family-friendly hotel also offers an outdoor pool, a children's pool, and a spa tub. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite parking is available (surcharge), along with a car charging station.

Grupotel Playa de Palma Suites & Spa has designated areas for smoking.

Buffet breakfasts are available for a surcharge.
Grupotel Playa de Palma Suites & Spa has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Catalan, English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Self parking on site (EUR 10 per day)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee: EUR 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 4 outdoor tennis courts
  • Bicycle cleaning area
  • Bicycle equipment shop
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Piano
  • Pilates classes
  • Sauna
  • Spa tub
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Volleyball

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 3 floors
  • Built in 2004
  • Designated smoking areas
  • Electric bike charging

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Airport shuttle fee: EUR 25 per person
  • Self parking fee: EUR 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.
Children under 16 years old are allowed in the spa from 11 AM to 1 PM and must be accompanied by an adult.
Property Registration Number H-PM-2856

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Children under 17 years old are not allowed in the spa without adult supervision

Property is also known as

Grupotel Playa Palma Suites
Grupotel Suites
Grupotel Suites Hotel
Grupotel Suites Hotel Playa Palma
Grupotel Playa De Palma Hotel Playa De Palma
Grupotel Playa De Palma Resort And Spa
Grupotel Playa De Palma Suites & Spa Majorca
Grupotel Playa Palma Suites Hotel
Grupotel Palma Suites & Spa
Grupotel Playa de Palma Suites Spa
Grupotel Playa de Palma Suites & Spa Hotel
Grupotel Playa de Palma Suites & Spa Palma de Mallorca
Grupotel Playa de Palma Suites & Spa Hotel Palma de Mallorca

Grupotel Playa de Palma Suites & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 301 out of 461 reviews" "
Rating 8 - Good. 126 out of 461 reviews" "
Rating 6 - Okay. 23 out of 461 reviews" "
Rating 4 - Poor. 5 out of 461 reviews" "
Rating 2 - Terrible. 6 out of 461 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pools and spa, and we really enjoyed the roof bar.
Stayed 7 nights in Sep 2024

8/10 Good

Paula

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Danka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Nice and peaceful place to stay. Well maintained hotel, spacious rooms, terrace. Great cleaning standards.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sebastian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet rooms.Wil definitely come back...
Stayed 2 nights in Aug 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab
Such a fabulous start at this hotel, all staff without fail are there to help, breakfast is amazing a d the spa wonderful. The seafront wasn’t for us but there are some fabulous typical Spanish restaurants in walking distance and the hotel itself has a fabulous skybar restaurant whereby we paid €26 to eat there. Whilst the promenade was not our gig, we would definitely return to this hotel without hesitation.
Stayed 8 nights in Aug 2024

10/10 Excellent

JP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Edwin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay. Room was better than I expected, great value for the money. Fantastic facilities especially the large pools. Good food. Some staff are pleasant, however some let it down. Not sure if it’s because we didn’t speak any German at all. But some staff unfortunately came across as a bit rude and not pleasant to talk to. A few times this occurred at breakfast or dinner it felt almost as if they didn’t want to be there and didn’t want to serve us and quite frankly missing the basics of customer service such simply saying “Hello” and ensuring we feel welcome. A part from that everything else was great and I would return!!
Stayed 5 nights in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Angelina M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all around
Stayed 3 nights in Aug 2024

6/10 Okay

Francesca

Stayed 5 nights in Aug 2024

8/10 Good

Angelo

Liked: Cleanliness
Stayed 4 nights in Aug 2024

8/10 Good

Ioan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Louis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. The room was spacious, had a great balcony, great beds and a great bathroom/ shower. Not only that, but the pools were the right temperature, the gym was in good condition and the breakfasts had a variety of options. Will recommend
Stayed 4 nights in Aug 2024

8/10 Good

Deanna

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Nicholas Philip, Romsey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, facilities are fantastic with a choice of pools. Excellent spa too. Staff are brilliant, every one of them helpful and friendly. We only had breakfast but that was amazing, a great choice of food. My only negative is a lack of restaurants and shops close to the hotel, that said, you have the beach and the cheap shops down there. We got a taxi into and back from Palma most nights.
Stayed 5 nights in Jul 2024

10/10 Excellent

Maria

Liked: Staff & service, amenities, property conditions & facilities
Beautiful and clean. Short walk to beach.
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the above
Stayed 14 nights in Jul 2024

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities
Very lovely place , and the stuff helpful the food it s not so good but per total vey good
Stayed 5 nights in Jul 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Hitch with check in a tiik 45 mins to get sorted also spa pool closed for 4 daya
Stayed 9 nights in Jul 2024

2/10 Terrible

Thomas

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Christine

Disliked: Property conditions & facilities
The hotel in a nice location minutes walk from the beach and multiple restaurants. The hotel has nice facilities. Great breakfast and dinner options, I did half board. The issue I had was there was large moulding my bathroom and I asked to move rooms as I am asthmatic and it can cause serious issues, they said no and call maintenance who was shocked and let a gasp out and then proceeded to just paint over it. The air conditioning wasn’t working in my room and I had to get the reception to get it fixed again. A middle age, European server who wore glasses was so rude, she asked for what drink I wanted and as she could understand I had to repeat it the best I could so she could grasp what I was asking for, she then when over to another sever to talk poorly about me within earshot. Apart from there unfortunate event it was a good stay. I wound not come back to recommend unfortunately.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mike

Stayed 3 nights in Jul 2024

10/10 Excellent

Sarah

Stayed 3 nights in Jul 2024