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BG Hotel Pamplona

4.0 star property

Choose dates to view prices

Photo gallery for BG Hotel Pamplona

Indoor pool, outdoor pool, pool umbrellas, sun loungers
1 bedroom, minibar, desk, blackout drapes
2 bars/lounges, cocktail bar
Breakfast and dinner served, international cuisine
Property grounds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub
  • Room service
  • Spa

Explore the area

Map
C/ neopatria S/N, Palma de Mallorca, Palma de Mallorca, Mallorca, 7610
  • Playa de Palma
    ‪2 min walk‬
  • Palma Aquarium
    ‪11 min walk‬
  • Platja de Can Pastilla
    ‪3 min drive‬
  • Palma de Mallorca (PMI)
    ‪4 min drive‬

Room options

View all photos for Junior Suite (Spa Access, 3 Adults)

1 bedroom, minibar, desk, blackout drapes

Junior Suite (Spa Access, 3 Adults)

7.4 out of 10
Good
(3 reviews)
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room

1 bedroom, minibar, desk, blackout drapes

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 2 Twin Beds, Pool View

1 bedroom, minibar, desk, blackout drapes

Double Room, 2 Twin Beds, Pool View

10.0 out of 10
Exceptional
(2 reviews)
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio (2 adults and 1 child)

1 bedroom, minibar, desk, blackout drapes

Studio (2 adults and 1 child)

  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Suite (Spa Access, 2 Adults + 1 Chlid)

1 bedroom, minibar, desk, blackout drapes

Junior Suite (Spa Access, 2 Adults + 1 Chlid)

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Single Room

1 bedroom, minibar, desk, blackout drapes

Single Room

9.0 out of 10
Wonderful
(6 reviews)
  • 161 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed OR 1 Large Twin Bed

View all photos for Standard Triple Room (2 adults +1 child)

1 bedroom, minibar, desk, blackout drapes

Standard Triple Room (2 adults +1 child)

9.0 out of 10
Wonderful
(2 reviews)
  • 183 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Double or Twin Room

1 bedroom, minibar, desk, blackout drapes

Standard Double or Twin Room

8.8 out of 10
Excellent
(16 reviews)
  • 172 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Partial Sea View (Lateral)

Double Room, Partial Sea View (Lateral) | 1 bedroom, minibar, desk, blackout drapes

Double Room, Partial Sea View (Lateral)

  • 172 sq ft
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite (Spa Access)

1 bedroom, minibar, desk, blackout drapes

Junior Suite (Spa Access)

8.8 out of 10
Excellent
(3 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio (SPA Access, 2 adults)

1 bedroom, minibar, desk, blackout drapes

Studio (SPA Access, 2 adults)

  • 183 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Junior Suite 3Ad With Balcony

  • Sleeps 3

Double/Twin With Balcony (3Ad)

  • Sleeps 3

Junior Suite 2Ad With Balcony

  • Sleeps 2

Double Single Use

  • Sleeps 1

Double/Twin With Balcony (2Ad+1Ch)

  • Sleeps 3

Double/Twin With Balcony (2Ad)

  • Sleeps 2

Double/Twin Superior With Balcony (2Ad)

  • Sleeps 2

Junior Suite (2Ad+1Ch) With Balcony

  • Sleeps 3

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About this property

BG Hotel Pamplona

4-star Palma de Mallorca hotel walkable to Playa de Palma
A full-service spa, an indoor pool, and an outdoor pool are available at this hotel. WiFi in public areas is free. Additionally, a restaurant, 2 bars/lounges, and a fitness center are onsite.
BG Hotel Pamplona offers 165 air-conditioned accommodations with minibars and hair dryers. Rooms open to furnished balconies. 32-inch flat-screen televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the fitness facility or hot tub without adult supervision. Guests under 14 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Pamplona Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. Children under 12 years old are not allowed in the spa without adult supervision.
In addition to a full-service spa, BG Hotel Pamplona features an indoor pool and an outdoor pool. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

This business-friendly hotel also offers a children's pool, a hot tub, and a fitness center.

BG Hotel Pamplona has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 8 AM and 10:30 AM.
Onsite venue - This cocktail bar specializes in international cuisine and serves breakfast and dinner.
Room service is available.

Languages

Catalan, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • Street parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 12 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Built in 1975
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 4 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 14 years old are not allowed in the fitness facility or hot tub, and guests under 12 years old are only allowed in the fitness facility and hot tub with adult supervision
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Hotel Pamplona
Hotel Pamplona Palma de Mallorca
Pamplona Palma de Mallorca
Hotel Pamplona Playa de Palma
Pamplona Playa de Palma
Hotel Pamplona Playa De Palma, Majorca

BG Hotel Pamplona Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 370 out of 811 reviews
Rating 8 - Good. 349 out of 811 reviews
Rating 6 - Okay. 65 out of 811 reviews
Rating 4 - Poor. 16 out of 811 reviews
Rating 2 - Terrible. 11 out of 811 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Arben

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025

10/10 Excellent

Natasha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely fabulous, it’s our 5th time there definitely will be returning soon. Nice spacious room, always clean, comfortable beds, excellent choice of food, fabulous friendly staff. Thank you so much
Stayed 7 nights in Apr 2025

10/10 Excellent

Neil, Maidenhead

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely property in great location with helpful staff
Stayed 4 nights in Apr 2025

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with super rooms, clean and fresh smelling areas. Staff were helpful and friendly. The food was nice, good choice and tasty. It could have been a touch warmer but there was a microwave so you can heat it up. The evening entertainment was nice and the use of the spa, indoor pool and how close it was to the beach. The only downside was that the lovely big pool was freezing cold!
Stayed 4 nights in Apr 2025

6/10 Okay

Karen

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Staff were not upfront about keeping receipts to get the deposits back for the safe and beach towels.
Stayed 3 nights in Apr 2025

10/10 Excellent

Neil, Maidenhead

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very cloae to beach, bars and restaurants. Easy to get to and from.airport.
Stayed 2 nights in Apr 2025

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities

6 days stay in August 2024

The AC was a bit noisy so it was hard to sleep when having it on max power (which is a must when it is +40 degrese outside). The gym equipment was in a really bad condition and must be changed to more modern. An AC must be installed in the gym as well. The rest of the hotel was very good, especially the food.
Stayed 5 nights in Aug 2024

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is lovely but the spa is a rip off. Don’t recommend getting a facial
Stayed 1 night in Oct 2024

6/10 Okay

Chris

Stayed 1 night in Sep 2024

10/10 Excellent

leanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities
Hotel split in two buildings indoor pool not great. Hotel next door had a party at night so was noisy Def not luxurious hotel but would say value for money. Receptionists were nice
Stayed 1 night in Sep 2024

10/10 Excellent

Natasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love everything about the hotel it’s our third stay at BG Pamplona and definitely will be returning
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the hotel staff were great and accommodating. Very customer service oriented and helpful. Area very safe and walkable.
Stayed 4 nights in Aug 2024

10/10 Excellent

Tamer Elias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

We enjoyed a lot our stay at the hotel, everything was amazing, the food buffé was perfect and the staff were so friendly. Love it.
Stayed 7 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Terible man when we checked in. The breakfast was ok, not more than that.
Stayed 2 nights in Jul 2024

10/10 Excellent

Hennadii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Edvardas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, good breakfast but problem with agressive mosquitoes every night full room because air-conditioning working bad also mini fridge in room absolutely scrape
Stayed 6 nights in Jun 2024

8/10 Good

melanie

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely friendly staff. Nice hotel

Lovely staff. Lovely breakfast. Lovely pool. Hotel clean. The room was clean but outdated & abit tatty.
Stayed 1 night in Jun 2024

6/10 Okay

Tarell

Stayed 1 night in May 2024

10/10 Excellent

Olga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great
Stayed 6 nights in May 2024

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to beach
Stayed 1 night in May 2024

8/10 Good

Peter

Stayed 6 nights in Mar 2024

10/10 Excellent

ravi, Modesto

Stayed 1 night in Mar 2024

8/10 Good

Mats

Stayed 6 nights in Oct 2023