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Alua Leo

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Alua Leo

Snack bar
2 outdoor pools, pool umbrellas, sun loungers
Minibar, desk, blackout drapes, free cribs/infant beds
Exterior
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Breakfast available
  • Housekeeping
  • Air conditioning

Explore the area

Map
C/ Manuela de los Herreros nº12, Can Pastilla, Palma de Mallorca, Mallorca, 7610
  • Playa de Palma
    3 min walk
  • Palma Aquarium
    6 min walk
  • Platja de Can Pastilla
    9 min walk
  • Palma de Mallorca (PMI)
    9 min drive

Room options

View all photos for Double Room, Balcony (1 adult + 1 child)

Minibar, desk, blackout drapes, free cribs/infant beds

Double Room, Balcony (1 adult + 1 child)

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Superior Double Room, Balcony, Sea View (2 adults + 1 child)

Minibar, desk, blackout drapes, free cribs/infant beds

Superior Double Room, Balcony, Sea View (2 adults + 1 child)

  • 215 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room Single Use, Terrace

Terrace/patio

Superior Double Room Single Use, Terrace

  • 215 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room, Terrace (2 adults + 1 child)

Terrace/patio

Superior Double Room, Terrace (2 adults + 1 child)

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Balcony, Pool View (2 adults)

Minibar, desk, blackout drapes, free cribs/infant beds

Double Room, Balcony, Pool View (2 adults)

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Superior Double Room, Balcony, Sea View (2 adults)

Minibar, desk, blackout drapes, free cribs/infant beds

Superior Double Room, Balcony, Sea View (2 adults)

  • 215 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room Single Use, Balcony, Sea View

Minibar, desk, blackout drapes, free cribs/infant beds

Superior Double Room Single Use, Balcony, Sea View

  • 215 sq ft
  • Sea view
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room Single Use, Balcony, Pool View

Minibar, desk, blackout drapes, free cribs/infant beds

Double Room Single Use, Balcony, Pool View

  • 215 sq ft
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

View all photos for Superior Double Room, Terrace (2 adults)

Terrace/patio

Superior Double Room, Terrace (2 adults)

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony (2 adults)

Minibar, desk, blackout drapes, free cribs/infant beds

Double Room, Balcony (2 adults)

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Double Room, Balcony, Pool View (2 adults + 1 child)

Minibar, desk, blackout drapes, free cribs/infant beds

Double Room, Balcony, Pool View (2 adults + 1 child)

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Double Room, Balcony (2 adults + 1 child)

Minibar, desk, blackout drapes, free cribs/infant beds

Double Room, Balcony (2 adults + 1 child)

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Double Room Single Use, Balcony

Minibar, desk, blackout drapes, free cribs/infant beds

Double Room Single Use, Balcony

  • 215 sq ft
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

View all photos for Double Room, Balcony, Pool View (1 adult + 1 child)

Minibar, desk, blackout drapes, free cribs/infant beds

Double Room, Balcony, Pool View (1 adult + 1 child)

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

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About this property

Alua Leo

4-star hotel in Can Pastilla
Along with 2 outdoor pools, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a poolside bar, a snack bar/deli, and self parking.
Alua Leo offers 280 accommodations with minibars and hair dryers. Rooms open to balconies. Digital television is provided. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Alua Leo features 2 outdoor swimming pools, a seasonal outdoor pool, and a children's pool. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and a meeting room. This eco-certified hotel also offers a terrace, tour/ticket assistance, and a garden. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Alua Leo is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 8:30 AM.
Alua Leo has a restaurant serving dinner only.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, Catalan, Czech, English, French, German, Italian, Russian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (EUR 4 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to 8:30 AM for a fee: EUR 10 for adults and EUR 5 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free crib
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1973
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoke-free property
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 5 for children
  • Uncovered self parking fee: EUR 4 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a security system and window guards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to October
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A car is not required for transportation to and from this property

Property is also known as

Hotel Leo Roc
Hotel Roc Leo
Hotel Roc Leo Playa de Palma
Leo Roc
Roc Leo
Roc Leo Hotel
Roc Leo Playa de Palma
Hotel Roc Leo
Alua Leo Hotel
Alua Leo Palma de Mallorca
Alua Leo Hotel Palma de Mallorca

Alua Leo Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 335 out of 844 reviews" "
Rating 8 - Good. 357 out of 844 reviews" "
Rating 6 - Okay. 97 out of 844 reviews" "
Rating 4 - Poor. 34 out of 844 reviews" "
Rating 2 - Terrible. 21 out of 844 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Lars-Göran

Traveled with family
Liked: Property conditions & facilities, room comfort
Experience
It was Ok. We have stayed many times. We will be back
Stayed 8 nights in Aug 2024

10/10 Excellent

katharina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
We really loved it here! Close to the bus-stop with the buses that goes everywhere and very good area. Rent a bike from the hotel and explore the beaches nearby. Such a lovely experience
Stayed 7 nights in Jul 2024

10/10 Excellent

Dorota

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, nice place. Nearly a beach. Perfect
Stayed 3 nights in Jul 2024

10/10 Excellent

Panos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Virginie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
parfait
tres bon sejour en famille avec ma fille de 7 jours chambre propre et spacieuses demie pension tres bonne qualité bonne situation proche de la plage proche également des lieux touristiques facilité pour se garer également sejour debut juillet
Stayed 7 nights in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Ranjani, corio

Traveled with family
Disliked: Amenities, property conditions & facilities
Good location close to airport
Stayed 4 nights in Jun 2024

8/10 Good

Ivan

Stayed 4 nights in Jun 2024

8/10 Good

Betina

Traveled with family
Liked: Staff & service, amenities
Staff was very nice. Pool was great, plenty of umbrellas and clean. Breakfast with many options. Overall good but not sure if worth the price. One thing that surprised me was charging 3 euros per day to use the safe in the room in case you wanted. Room cleanliness could be improved, some areas were dusty and there was a used water bottle left in the balcony. They did not provide conditioners in the room, only shampoo. You can ask in the reception but all the times I tried they were out of it.
Stayed 3 nights in Jun 2024

8/10 Good

geoffrey

Stayed 5 nights in Jun 2024

10/10 Excellent

Sissi

Stayed 2 nights in Jun 2024

8/10 Good

Megan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and affordable. We loved the location.
Stayed 2 nights in Jun 2024

10/10 Excellent

melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel
Had a lovely room. Big & super clean. Bed so comfortable. Pool lovely, plenty of sun beds. Staff very helpful. 5 stars.
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

joan

Stayed 3 nights in Jun 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night stay
A one night stay to extend family holiday nearby.
Stayed 1 night in May 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service
Bättre med små åtgärder
Ett hotell som kunde varit mycket bättre med små medel. Saker att förbättra: städning runt pool, städning av rum, små bord saknas vid solstolarna, servering och undanplockade av glas mm vid pool, säng-madrassernas bäst före datum har gått ut samt att restaurangpersonalen behöver gå en serviceutbildning. Allt det som saknas finns på systerholtellet Alua soul-boka här istället, dock är läget lite sämre.
Stayed 5 nights in Jun 2024

4/10 Poor

Erica

Disliked: Room comfort
No luggage carts to help with your stuff and the air conditioning was broken
Stayed 3 nights in Jun 2024

10/10 Excellent

Lakiea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
It was wonderful. Very family friendly. Modern hotel. Nice size room with balcony. Good breakfast buffet. Short walk to beach and restaurants. We rented a car to explore other towns.
Stayed 2 nights in Jun 2024

10/10 Excellent

Andrea

Stayed 2 nights in May 2024

8/10 Good

Eliane

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2024

6/10 Okay

Jenean

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel itself is nice, clean and modern. However there are literally no amenities provided in the rooms and you have to leave deposits with reception in order to obtain any of them. I stayed for four nights with a friend and we were shocked to find that we needed to leave a £20 deposit just to have a kettle in the room, as there were no coffee making facilities in the room. We also inquired about an iron and ironing board which is pretty standard in all four star hotels and they said we needed to leave a £10 deposit but that none were actually available at the time. There were also deposits required for beach towels. My friend and i both work in a four star hotel in england and we were shocked that none of the amenities that are considered standard at the four star level were provided by the hotel. That being said, the staff were very helpful when we wanted to arrange a rental car and taxis. And the breakfast buffet was much better than i expected. There were also some really affordable and relatively healthy options for lunch from the pool bar which was a nice surprise. If the hotel were able to provide all the expected amenities in the room, i probably would’ve rated the stay a five. Our only other issue was the air conditioning/heating unit locks overnight at whatever level you had it at in the evening and is unable to change, so you have to make sure you set it at a good temp in the evening, or else it can get quite warm overnight.
Stayed 4 nights in May 2024

10/10 Excellent

Alessio

Stayed 4 nights in May 2024

8/10 Good

emma

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great - comfy beds, nice room and bathroom with big powerful shower and the large terrace with table, chairs, parasol and sun loungers was a real hit. Hotel did not switch the air-con on until mid way through our holiday and the room was very stuffy. The only let down for the hotel was the swimming pool - it was very large and inviting, but always absolutely freezing cold - there was never anyone in it for this reason. I love swimming and one main reason that I chose this hotel was for the big pool, which I didn't use.
Stayed 7 nights in May 2024