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MLL Palma Bay Club Resort Hotel

3.0 star property

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Photo gallery for MLL Palma Bay Club Resort Hotel

Beach nearby
In-room safe, desk, WiFi, bed sheets
Reception
Terrace/patio
Children's play area - indoor

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • All inclusive
  • Gym
  • Breakfast available
  • Pool
  • Spa

Explore the area

Map
Bartolome Calafell 23, El Arenal, Palma de Mallorca, Mallorca, 7600
  • Playa de Palma
    ‪5 min walk‬
  • El Arenal Beach
    ‪10 min walk‬
  • Palma Aquarium
    ‪5 min drive‬
  • Palma de Mallorca (PMI)
    ‪7 min drive‬

Room options

Superior Double Room Single Use

  • Sleeps 1
  • 1 Double Bed

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room (2 Adults + 1 child)

Standard Double Room (2 Adults + 1 child) | In-room safe, desk, WiFi, bed sheets

Standard Double Room (2 Adults + 1 child)

  • 161 sq ft
  • Sleeps 3
  • 3 Twin Beds

Superior Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

In-room safe, desk, WiFi, bed sheets

Standard Double Room

  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Double Room (2 Adults + 1 Child)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Single Room

In-room safe, desk, WiFi, bed sheets

Single Room

  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room Single Use

In-room safe, desk, WiFi, bed sheets

Standard Double Room Single Use

  • 140 sq ft
  • Sleeps 1
  • 1 Double Bed

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About this property

MLL Palma Bay Club Resort Hotel

3-star Palma de Mallorca hotel walkable to Playa de Palma
Along with 4 restaurants, this hotel has 4 outdoor pools and a full-service spa. Other amenities include 3 bars/lounges, a 24-hour fitness center, and a poolside bar.
MLL Palma Bay Club Resort Hotel offers 550 air-conditioned accommodations with safes and complimentary toiletries. Rooms open to balconies. Televisions come with digital channels. Bathrooms include shower/tub combinations.

This Palma de Mallorca hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Some rates at MLL Palma Bay Club Resort Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

MLL Palma Bay Club Resort Hotel features a full-service spa, 4 outdoor swimming pools, an outdoor tennis court, and a 24-hour fitness center. Dining is available at one of the hotel's 4 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. Public areas are equipped with wireless Internet access (surcharge).

This family-friendly hotel also offers a children's pool, a terrace, and a complimentary children's club.

Buffet breakfasts are available for a surcharge and are served each morning.
Rte. Oriental en verano - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.
Onsite venue #2 - This restaurant serves breakfast, lunch, and dinner.
Onsite venue #3 - This restaurant serves breakfast, lunch, and dinner.
Onsite venue #4 - This restaurant serves breakfast and dinner.

All inclusive details

All-inclusive room rates at MLL Palma Bay Club Resort Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 4 per day)
  • Available in some public areas: WiFi (EUR 4 per day)

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • Street parking available

Food and drink

  • Daily buffet breakfast available for a fee: EUR 10 per person
  • 3 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Rte. Oriental en verano

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Mini golf
  • Outdoor tennis court
  • Playground
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All-inclusive room rates include a maximum of 3 alcoholic drinks per customer during each meal service due to local laws. More alcoholic drinks are available to purchase.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 per person
  • Fee for in-room wireless internet: EUR 4.00 per day (rates may vary)
  • Fee for wireless internet in public areas: EUR 4.00 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Club Palma Bay Resort Playa de Palma
MLL Palma Bay Club Resort Playa de Palma
Club Palma Bay Playa de Palma
MLL Palma Bay Club Playa de Palma
Palma Bay Playa De
Palma-Bay Club Resort Playa De Palma, Majorca
MLL Palma Bay Club Resort Hotel Playa de Palma
MLL Palma Bay Club Playa de Palma
MLL Palma Bay Club
Hotel MLL Palma Bay Club Resort Hotel Playa de Palma
Playa de Palma MLL Palma Bay Club Resort Hotel Hotel
Hotel MLL Palma Bay Club Resort Hotel
Club Palma Bay Resort
MLL Palma Bay Club Resort
Mll Palma Bay Club Playa Palma
Mll Palma Hotel Palma Mallorca
MLL Palma Bay Club Resort Hotel Hotel
MLL Palma Bay Club Resort Hotel Palma de Mallorca
MLL Palma Bay Club Resort Hotel Hotel Palma de Mallorca

MLL Palma Bay Club Resort Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 72 out of 521 reviews
Rating 8 - Good. 151 out of 521 reviews
Rating 6 - Okay. 141 out of 521 reviews
Rating 4 - Poor. 84 out of 521 reviews
Rating 2 - Terrible. 73 out of 521 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Maomi

Traveled with family and small children
Very quiet. Only 2 pools were open others were empty, wasn’t any entertainment on a night which was a shame but the view down at the sea made up for it
Stayed 3 nights in Apr 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Very well
Stayed 1 night in Oct 2023

8/10 Good

M

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 7 nights in Oct 2023

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was my 3rd time at hotel and apert from getting eaten alive by flies and moses witch this was the first ever time this has happened in Arenal still.had a good time met some good people who made holiday goood. And i will come back hotel soon its good location and fantastic value for money
Stayed 4 nights in Oct 2023

8/10 Good

Maisie

Liked: Staff & service, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Massimo

Stayed 5 nights in Sep 2023

2/10 Terrible

Eryk

Stayed 2 nights in Sep 2023

4/10 Poor

Marita

Traveled with group
Disliked: Staff & service
Our building was a poorly marked labyrinth. The room we got first was not cleaned. When calling the lobby to see if we could change rooms nobody answered - so we had to lug all our bags back down through the labyrinth and haul it through the streets to get back up to the lobby. Customer service was non existent. New room was ok, but was missing blankets, when we noticed, we phoned the lobby again but no one ever answered. Ever. Hotel does not have its own parking. The one positive: Perfectly close walking distance to the beach.
Stayed 2 nights in Aug 2023

2/10 Terrible

Zahra

Disliked: Staff & service, property conditions & facilities, room comfort

Horrible

The air conditioning was had water link and the lift wasn’t work and it was too noisy i don’t recommend this hotel
Stayed 5 nights in Sep 2023

6/10 Okay

Luke

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible hotel

All inclusive does not mean alcohol, which isn’t stated before booking. My room was filthy, the air conditioning was broken and my bed was stained and uncomfortable. You need a euro or 2 to use as a deposit for a very small plastic cup which again this information was not stated before booking. Staff are unhelpful and very rude. I can’t say I’d rerun or ever recommend
Stayed 3 nights in Sep 2023

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , Great location , staff polite and helpful … can’t complain at all for the price.
Stayed 4 nights in Sep 2023

8/10 Good

Zdenka

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

2/10 Terrible

Erik

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I understand you get what you pay for. However this hotel should not be rated at 3 star if the fact is that it’s a 1 star. It’s clearly a rundown hotel managed by a slum lord. There is mold in the bathrooms, roaches in the room and lobbies, the air conditioning does not work, the beds were itchy, I hope there were no bed bugs. The room was not cleaned by any service there was still sand on the sheets. The area is dangerous. The drink machines were empty. Overall this was a terrible experience based on expectation of at least a 3 star location. Had they said 1 star, then I fully understand. But this place should be condemned and shut down.
Stayed 1 night in Aug 2023

4/10 Poor

Karolina

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

ramin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
we was booking in palma bay club hotel first night the send us to sahara wichse terrible dirty no aircondition and towelt wasnt work no shawer and also we was booking for breakfast too but the dont give us never going there again
Stayed 6 nights in Aug 2023

2/10 Terrible

Glenn

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are rude and unhelpful! When we arrived after a long queue and a very poorly hand drawn map of directions we arrived at our room in an anex of the hotel. The room stank of dirty toilet , but even better the air con had broke leaking and leaving mould around the ceiling dripping dirty water over the floor and into a bucket that was over flowing and a filthy floor. After nearly two hours of waiting and been sent back and forth by staff I got a key to another room which wasn’t as terrible but still wasn’t clean with also no towels in any rooms ! After this i waited another 2hours for the manager that was rude when approached and then after asking for a refund said the hotel doesn’t approve refunds , and there was nothing else she would do , she said she’d change rooms again ( but they had over 800 rooms so she can’t spend time to check these rooms before sending us so if it’s dirty she just shrugged her shoulders) and gave us 6 drink vouchers, but in no way would we get our money back ! We then moved to a room with the views of the inside of a high rise block of flats but in fairness was clean but only had one pillow and no towels . The air con didn’t work at all so which lead to been shouted at my the night manager and the security. Who between them couldn’t build a box fan together after another 1 hour 45 minute struggle for assistance , to be pushed out and told to call the policia! We left this hotel about 45minutes later at 4;40am !

2/10 Terrible

Dragutin

Disliked: Cleanliness, staff & service, property conditions & facilities
Extremely noice all night, nobody seems to care
Stayed 10 nights in Jul 2023

4/10 Poor

Julie

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2023

4/10 Poor

Aria

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2023

2/10 Terrible

joan

Disliked: Cleanliness, property conditions & facilities
ill never book with ebooker again 3 star resort i book 2 night with breakfast i got hostel dirty been bite dirty place lift broken young adult drinking shouting screaming throwing thing people where tell how bad it was i was glad to get home could not get on wifi young girl was attacked crying could not sleep i did not want to eat at hotel in case i got food poisoning
Stayed 2 nights in Jul 2023

6/10 Okay

Duc Tri

Traveled with family and small children
It is reasonable price
Stayed 3 nights in Jul 2023

2/10 Terrible

Inderjit

Stayed 1 night in Jun 2023

4/10 Poor

SUSAN

Disliked: Staff & service
Stayed 1 night in Jun 2023

6/10 Okay

marlon scalpelli

Liked: Staff & service
Disliked: Property conditions & facilities
you got what you pay for
Stayed 2 nights in May 2023

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very great, a few blocks to the beach, nice pool area if that’s your thing
Stayed 2 nights in Apr 2023