*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a seasonal outdoor pool and an indoor pool, Universal Hotel Neptuno - Adults Only provides a sauna and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.
Business-related amenities at this 4-star property consist of a 24-hour business center and a meeting room. This beach hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, the property provides an area shuttle within 30 meters, a roundtrip airport shuttle, and a bus station shuttle.
Universal Hotel Neptuno - Adults Only is a smoke-free property.
- Number of indoor pools - 1
- Elevator
- Locally-owned & organized tours & activities
- Fitness facilities
- 24-hour front desk
- All property's electricity comes from renewable sources
- Vegetarian menu options available
- Dry cleaning/laundry service
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- No single-use plastic straws
- Biodegradable/compostable straws
- No single-use plastic water bottles
- Reusable cups only
- Reusable tableware only
- Water-efficient toilets only
- Number of meeting rooms - 1
- Terrace
- Luggage storage
- Secured bicycle storage
- Bicycle parking available
- Concierge services
- Snack bar/deli
- Bus station shuttle (surcharge)
- Pool umbrellas
- Total number of rooms - 100
- Number of floors - 3
- Number of buildings/towers - 1
- Airport transportation (surcharge)
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Tours/ticket assistance
- Free WiFi
- Pool sun loungers
- Sauna
- Smoke-free property
- Number of coffee shops/cafes - 1
- Outdoor seasonal pool
- Area shuttle (surcharge)
- Free parking nearby
- Breakfast available (surcharge)
- Number of restaurants - 1
- 24-hour business center
- Banquet hall
- Laundry facilities
- Vegetarian breakfast available
- Television in common areas
- Multilingual staff
Room Amenities
Universal Hotel Neptuno - Adults Only offers 100 air-conditioned accommodations with espresso makers and safes. Rooms open to balconies. 40-inch flat-screen televisions come with satellite channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.
- Air conditioning
- Television
- Daily housekeeping
- Phone
- Hair dryer
- In-room safe
- Balcony
- Espresso maker
- Desk
- Soundproofed rooms
- Blackout drapes/curtains
- Satellite TV service
- Flat-panel TV
- Free WiFi
- TV size: 40
- TV size measurement: inch
- Towels provided
- Bedsheets provided
- Number of beds 2
- Soap
- Shampoo
- Toilet paper
- Laptop-friendly workspace
- Mini-fridge
- Wardrobe or closet
- Energy-saving switches
Parking
Free parking nearby
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 8 AM and 10:30 AM.
PM1114 - This beachfront bistro specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Pool Bar - This beachfront bar serves light fare only. Open daily.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible lounge
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
Nearby Activities
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bicycle rentals on site
- Bicycle rentals nearby
- Hiking/biking trails nearby
- Golfing nearby
- Scooter/moped rentals nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
- A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately EUR 15 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 2 AM
Check-out
Check-out time is 11:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash.
Cashless payment methods are available for all transactions.
Contactless check-out is not available
Car not required
Mobile key entry is not available
Humane animal treatment
Staffed front desk
Guest education on local ecosystems and culture
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Contactless check-in is not available
Cashless transactions are available
Comprehensive recycling policy
Minimum guest age is 16
Caters to adults only
Debit cards
Online penalty collection
Children and extra beds
- Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
Pet Policy
- Pets not allowed
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
The seasonal pool will be open from April 14 to October 31.
Guests under 16 years old are not permitted at this adults-only property.
A car is not required for transportation to and from this property.
Cashless payment methods are available for all transactions.
Hotel Names
- Hotel Neptuno Playa de Palma
- Neptuno Hotel
- Neptuno Playa de Palma
- Myseahouse Hotel Neptuno Playa de Palma
- Myseahouse Neptuno Playa de Palma
- Myseahouse Neptuno
Hotel Reviews
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