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Allegro Playacar - All Inclusive

3.5 star property

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Photo gallery for Allegro Playacar - All Inclusive

3 outdoor pools
Superior Room | Exterior
Lobby
Premium Room | Free minibar, in-room safe, iron/ironing board, bed sheets
Children's activities

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • All inclusive
  • Bar
  • Housekeeping

Explore the area

Map
Lote Hotelero No. 7, Playa del Carmen, QROO, 77710
  • Playacar Golf Club
    ‪3 min walk‬
  • Playacar Beach
    ‪13 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪4 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Family Room, Ocean View

Free minibar, in-room safe, iron/ironing board, bed sheets

Family Room, Ocean View

  • Ocean view
  • Sleeps 8
  • 1 King Bed

View all photos for Premium Room

Premium Room | Free minibar, in-room safe, iron/ironing board, bed sheets

Premium Room

  • 258 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

Superior Room | Free minibar, in-room safe, iron/ironing board, bed sheets

Superior Room

  • 258 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Aerial view

Occidental at Xcaret Destination - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
4.1 out of 5, Very Good, (4300)
$710 nightly
The price is $710 total
includes taxes & fees
Occidental at Xcaret Destination - All Inclusive

About this property

Allegro Playacar - All Inclusive

3.5-star property in Playacar
At Allegro Playacar - All Inclusive, spend the day on the beach where you can enjoy snorkeling. Then return for a meal at one of the property's 5 restaurants.
Allegro Playacar - All Inclusive offers 286 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Allegro Playacar - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Allegro Playacar - All Inclusive features 3 outdoor swimming pools, an outdoor tennis court, a fitness center, and a children's pool. Dining is available at one of the property's 5 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive property also offers a terrace, a complimentary children's club, and multilingual staff. Complimentary uncovered self parking is available on site.

Allegro Playacar - All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Topaz - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
O Sole Mio - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.
Cielito lindo - Overlooking the pool, this restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.
Snack and grill - Overlooking the pool, this buffet restaurant specializes in local and international cuisine and serves lunch only. Open daily.
Fuji - This restaurant specializes in sushi and serves dinner only. Reservations are required.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals, snacks, and select beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cielito lindo
  • Fuji
  • O Sole Mio
  • Snack and grill
  • Topaz

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Free children's club
  • Gym
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Scuba diving
  • Shopping
  • Snorkeling

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • 38 buildings
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: MXN 34 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

All Inclusive Allegro Playacar
Allegro Playacar All Inclusive All-inclusive property
Allegro Playacar
Allegro Playacar All Inclusive
Playacar Allegro
Allegro Playa Del Carmen
Allegro Playacar Occidental
Allegro Playacar Riviera Maya/Playa Del Carmen, Mexico
Occidental Allegro Playacar Hotel Playa Del Carmen
Occidental Playacar
Playa Del Carmen Allegro
Allegro Playacar Resort All Inclusive Playa del Carmen
Allegro All Inclusive All-inclusive property
Allegro Playacar Playa del Carmen
Allegro Playacar All Inclusive Playa del Carmen
Allegro Playacar - All Inclusive Playa del Carmen
Allegro Playacar - All Inclusive All-inclusive property

Allegro Playacar - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 391 out of 1002 reviews
Rating 8 - Good. 312 out of 1002 reviews
Rating 6 - Okay. 164 out of 1002 reviews
Rating 4 - Poor. 58 out of 1002 reviews
Rating 2 - Terrible. 77 out of 1002 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Jennifer Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Feb 2025

6/10 Okay

Jennifer

Beautiful beach. Did not enjoy all the kids in the swim up bar area. Kids should not be sitting on the bar stools while adults have to stand or go somewhere else. Kids constantly splashing and playing on stair handles. Even after being told not to. Maybe no kids allowed in that pool at all.
Stayed 10 nights in Feb 2025

8/10 Good

Jill Lynn

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2025

10/10 Excellent

Trenton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Feb 2025

10/10 Excellent

Stacy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small all-inclusive in Playacar - we liked the size compared to some of the larger AIs we’ve stayed at. Fortunately the buffet dining area was very good for all three meals, because to get a reservation at one of the small restaurants was ridiculous (you have to wait in line the morning you want to dine, they start taking reservations at 9:30 but people queue up starting at 8:30am!). Adriana makes a great custom omelet and we loved having Paolo as our server). Pools were nice & clean. Beach area had plenty of chairs. Rooms were a good size and had good AC in our ground floor unit. Entertainment each night was very good. Overall a very casual resort that we enjoyed!
Stayed 4 nights in Feb 2025

10/10 Excellent

Cheryl

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abel, Umberto, Issac, Elvira, Renee. amazing staff! 😊
Stayed 10 nights in Feb 2025

8/10 Good

Leslie, Willmar

Liked: Cleanliness
Stayed 10 nights in Jan 2025

8/10 Good

Christos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Dec 2024

6/10 Okay

Phillip

Liked: Cleanliness, staff & service
Very nice. Friendly staff. Out of the ordinary had lots of rain and a roof leaked.
Stayed 4 nights in Jan 2025

10/10 Excellent

Suzanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this resort! Nice and quiet! Hardly any children; not a kids resort. Top shelf food and drinks. Clean cold pools! Perfect! Beach was amazing.
Stayed 7 nights in Jan 2025

10/10 Excellent

Jenny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at the Allegro Playacar. The view and beach was stunning. The beach was so clean with beautiful sand and easy access to walk right into the sea. The resort had great food that changed daily with no shortage of options for all preferences. The staff was all very helpful, kind and happy to be there.
Stayed 5 nights in Jan 2025

10/10 Excellent

Cesar Bernardo Etanislao

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is definitely a very pleasant and safe place to visit with the family. The attention of the employees is excellent, there is a great variety in the buffets, and the a la carte restaurants also offer a very pleasant experience. Its location on the beach is perfect and very close to Downtown Playacar.
Stayed 8 nights in Dec 2024

6/10 Okay

Paul D

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the grounds were beautiful, the dining options were limited and repetitive. We spent the first three days without hot water. The TV did not work and the one they replaced it with had a scratched screen and poorly lit picture.
Stayed 7 nights in Dec 2024

6/10 Okay

Paula

Traveled with family
Disliked: Property conditions & facilities
The property needs a bit of updating and a deep clean. Especially chairs in dining area. Scrub between the squares on the backs of the chairs. Love Alejandro, Ricardo, Humberto. We had large beetles in our room. Very frightening in the night going to the washroom and seeing one of them on the floor. Not as good a visit as 5 yrs ago. Alot of the same staff though and we loved that.
Stayed 12 nights in Dec 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service
Nice place to stay.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jorge

Stayed 3 nights in Sep 2024

6/10 Okay

Phoebe

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 8 nights in Oct 2024

8/10 Good

victor

Liked: Cleanliness, property conditions & facilities
Buen resort , playa bien , piscina bien , buena habitación con pequeños desfectos ; buen staff ; buena comida pero puede ser mejor gracias
Stayed 3 nights in Oct 2024

6/10 Okay

Robert

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Dated operations. You have to stand in line every morning to book dinner at the restaurants. The food was nothing spectacular.
Stayed 8 nights in Oct 2024

10/10 Excellent

LYDIA

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always come back to Allegro when we travel to Playa del Carmen. The staff is always friendly especially Bernardo Bernal and Ricardo in breakfast room. They were very helpful and attentive. The rooms were updated from last time. We love the beach since it’s so close. A recommendation the night shows need to be updated, have more variety.
Stayed 2 nights in Oct 2024

8/10 Good

Ahmed

Liked: Cleanliness, property conditions & facilities
Only issue with staff not responding to calls
Stayed 1 night in Jul 2024

8/10 Good

Crystal, Sweet Home

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE BEACH was wonderful - all inclusive was great!!
Stayed 6 nights in Sep 2024

8/10 Good

Allan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff
Stayed 7 nights in Sep 2024

6/10 Okay

JUAN D, Crowley

Traveled with family
Liked: Cleanliness, staff & service
N/a
Stayed 3 nights in Sep 2024

4/10 Poor

Francisco

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024