Ambassador at Grand Velas All Inclusive
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Reviews
Popular amenities
- Pool
- All inclusive
- Bar
- Hot Tub
- Parking included
- Housekeeping
Explore the area

- El Camaleón Mayakoba Golf CoursePlace, El Camaleón Mayakoba Golf Course7 min drive
- Gran Coyote GolfPlace, Gran Coyote Golf8 min drive
- Tres Rios EcoparkPlace, Tres Rios Ecopark14 min drive
- Cancun, Quintana Roo (CUN-Cancun Intl.)Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)57 min drive
Room options
View all photos for Ambassador Suite Ocean View

Ambassador Suite Ocean View
- 1270 sq ft
- 1 bedroom
- Ocean view
- Sleeps 4
- 1 King Bed OR 2 Queen Beds
View all photos for Ambassador Pool Suite Ocean View

Ambassador Pool Suite Ocean View
- 1270 sq ft
- 1 bedroom
- Ocean view
- Sleeps 4
- 1 King Bed
View all photos for Ambassador Two Bedrooms Family Suite Ocean View

Ambassador Two Bedrooms Family Suite Ocean View
- 2540 sq ft
- 2 bedrooms
- Ocean view
- Sleeps 7
- 1 King Bed and 2 Queen Beds
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About this property
Ambassador at Grand Velas All Inclusive
This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
The recreational activities listed below are available either on site or nearby; fees may apply.
For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Ambassador at Grand Velas All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.
A complimentary manager's reception is offered each day. Dining is available at one of the hotel's 8 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 beach bars, 3 swim-up bars, and 6 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive hotel also offers a complimentary children's club, a children's pool, and a steam room. Limited complimentary onsite parking is available on a first-come, first-served basis.
Ambassador at Grand Velas All Inclusive has designated areas for smoking.
All inclusive details
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Area shuttle (surcharge)
- Free beach shuttle
- Limo/town car service
- Free self parking on site
- Limited onsite parking
- Onsite parking includes off-street options
Food and drink
- 2 beach bars
- 3 poolside bars
- 3 swim-up bars
- 6 bars/lounges
- 8 restaurants
- Couples/private dining
- Free daily manager's reception
- Private picnics
- Snack bar/deli
Restaurants on site
- Chaka
- Cocina de Autor
- Frida
- Lucca
- Sen Lin
Things to do
- 18-hole adjacent golf course
- 3 outdoor pools
- 4 hot tubs
- Arcade/game room
- Beach volleyball
- Beach yoga
- Billiards/pool table
- Children's pool
- Ecotours
- Fitness classes
- Free bicycle rentals
- Free children's club
- Full-service spa
- Gym
- Hiking/biking trails
- Indoor pool
- Kayaking
- Mini golf
- Pilates classes
- Sauna
- Shopping
- Steam room
Family friendly
- 3 outdoor pools
- Arcade/game room
- Babysitting (surcharge)
- Children's games
- Children's pool
- Children's toys
- Free children's club
- Free supervised activities for children
- Indoor pool
- Laundry facilities
- Mini golf
- Snack bar/deli
- Soundproofed rooms
Conveniences
- 24-hour front desk
- ATM
- Free newspapers in lobby
- Gift shop/newsstand
- Hair salon
- Laundry facilities
- Luggage storage
Guest services
- Concierge services
- Dry cleaning/laundry service
- Free grocery shopping service
- Housekeeping (daily)
- Multilingual staff
- Porter/bellhop
- Proposal/romance packages
- Tour and ticket assistance
- Turndown service
- Wedding services
Business services
- Business center
- Computer station
- Conference center (91,548 square feet of space)
- Meeting rooms
Outdoors
- Beach loungers
- Beach towels
- Beach umbrellas
- Free beach cabanas
- Garden
- On the beach
- Picnic area
- Pool loungers
- Pool umbrellas
- Terrace
Full-service spa
- Aromatherapy
- Ayurvedic treatments
- Body wraps
- Deep-tissue massages
- Detox wraps
- Facials
- Hot stone massages
- Hot tub
- Hydrotherapy
- Manicures/pedicures
- Mud bath
- Prenatal massages
- Reflexology
- Sauna
- Steam room
- Swedish massages
- Thai massages
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Braille/raised signage
- Elevator
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible gym
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
More
- 4 floors
- Ballroom
- Banquet hall
- Built in 2008
- Designated smoking areas
Room amenities
Bedroom
- Blackout drapes
- Down comforter
- Hypo-allergenic bedding
- Pillow menu
- Pillowtop mattress
- Premium bedding
Bathroom
- Bathrobes
- Bathtub or shower
- Designer toiletries
- Hair dryer
- Jetted bathtub or rainfall showerhead
- Private bathroom
- Slippers
- Towels provided
Entertainment
- Flat-screen TV with premium cable channels
- iPod dock
Food and drink
- 24-hour room service
- Champagne service
- Espresso maker
- Free bottled water
- Free stocked minibar
More
- Access via exterior corridors
- Air conditioning (climate-controlled)
- Ceiling fan
- Connecting rooms available
- Desk
- Free daily newspapers
- Iron/ironing board
- Laptop workspace
- Laptop-compatible safe
- Phone
- Safe
- Separate sitting area
- Soundproofed rooms
Policies
Check-in
Check-out
Special check-in instructions
Renovations and closures
- Sauna
- Spa
- Spa/Beauty services
Access methods
Pets
Children and extra beds
Property payment types
Important information
Optional extras
- Early check-in is available for a fee (subject to availability)
- Late check-out fee: USD 75 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.