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Andaz King

Bed Count 1 King Bed Maximum Occupancy 3 Max
$579* Per night/room May 2 - May 3

Andaz Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Double Beach Area

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Ocean View Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Beach Front Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Beach Front Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Amenities

All-inclusive Details

All-inclusive room rates at Andaz Mayakoba - A Concept by Hyatt All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All à la carte meals and snacks included
  • In-room minibar (some restrictions)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Land activities

  • Bicycling
  • Fitness facilities

Not included

  • Golf green fees
  • Motorized water sports
  • Surcharge for premium food items
  • Surcharge for room service
  • Activities and services offered by independent operators
  • Transportation to offsite activities

  • A la carte dining included
  • Gratuities included
  • Additional gratuities accepted
  • Minibar beverages - restrictions apply
  • Fitness facilities included
  • All meals included
  • Surcharge for premium food items
  • Motorized water sports not included
  • Golf green fees not included
  • Bicycling included
  • Activities/services from independent operators not included
  • Surcharge for room service
  • Transportation to offsite activities not included
  • All onsite activities, and facilities and equipment included
  • All non-motorized water sports included

Property Features

Some rates at Andaz Mayakoba - A Concept by Hyatt All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. You'll be playing in the surf in no time with a free ride on the resort's complimentary beach shuttle. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Andaz Mayakoba - A Concept by Hyatt All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

The resort offers a restaurant. Guests can unwind with a drink at one of the resort's bars, which include a beach bar and a bar/lounge. Wired and wireless Internet access is complimentary. This luxury resort also offers a 24-hour fitness center, a steam room, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.

Andaz Mayakoba - A Concept by Hyatt All Inclusive is a smoke-free property.

  • Number of outdoor pools - 2
  • Fitness facilities
  • 24-hour front desk
  • Express check-out
  • Free self parking
  • Dry cleaning/laundry service
  • Food and water bowls
  • On private beach
  • Terrace
  • Luggage storage
  • ATM/banking
  • Concierge services
  • Pool umbrellas
  • Parking (limited spaces)
  • Total number of rooms - 214
  • Barbecue grill(s)
  • Couples/private dining
  • Private picnics
  • Number of bars/lounges - 1
  • Full-service spa
  • Number of beach bars - 1
  • Free beach shuttle
  • Beach umbrellas
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 2016
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Free wired internet
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Supervised childcare/activities (free)
  • Safe-deposit box at front desk
  • Spa services on site
  • Proposal/romance packages available
  • Number of restaurants - 1
  • Ballroom
  • Reception hall
  • Laundry facilities
  • Beach towels
  • 24-hour fitness facilities
  • Gated community
  • Garden
  • Free newspapers in lobby

Room Amenities

Andaz Mayakoba - A Concept by Hyatt All Inclusive offers 214 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

  • Air conditioning
  • Room service (limited hours)
  • Wheelchair accessible
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Ceiling fan
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Free bottled water
  • In-room childcare (surcharge)
  • In-room massage available
  • Slippers
  • Shower only
  • Flat-panel TV
  • Free WiFi
  • Rainfall showerhead
  • Free international calls
  • Balcony or patio
  • Connecting/adjoining rooms available
  • Electric kettle
  • Towels provided
  • Number of bathrooms - 1
  • Champagne service
  • Restaurant dining guide
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bed sheets not available

Parking

Free self parking , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Food & Drink

Cocina Milagro - This poolside restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Tinta del Pulpo - Overlooking the ocean and pool, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Casa Amate - This fine-dining restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open select days.

Sotavento - This seafood restaurant is located on the beach. Reservations are required. Open daily.

Vegan Bar - This beachfront restaurant serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Spa Services

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Nearby Activities

A private beach and complimentary bicycles are featured at the resort. 2 outdoor swimming pools are on site along with a sauna and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours on site
  • Free bicycles on site
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Archery on site
  • Kayaking on site
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Fitness classes on site
  • Scuba diving on site
  • Hiking/biking trails nearby
  • Sailing nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at anytime

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Security system

Staffed front desk

LGBTQ friendly

Smoke detector

Service animals are allowed

Service animals are exempt from fees/restrictions

Guest accommodation is sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities onsite

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Debit cards

Gap period enforced between guest stays - 48 hours

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets allowed for an extra charge of USD 100 per pet, per stay, plus a deposit of USD 100 per stay
  • Food and water bowls are available
  • Service animals are welcome, and are exempt from fees

We should mention

Reservations are required for golf tee times. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • Andaz Mayakoba All Inclusive Package Concept Hyatt
  • az Mayakoba Inclusive Package
  • Andaz Mayakoba a Concept By Hyatt
  • Andaz Mayakoba a Concept By Hyatt All Inclusive
  • Andaz Mayakoba a Concept By Hyatt All Inclusive Package
  • Andaz Mayakoba - A Concept by Hyatt All Inclusive Resort

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