Room, 1 King Bed
Bed Count 1 King Bed Maximum Occupancy 3 Max
$329*
Per night/room
Jun 11 - Jun 12
*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
All-inclusive Details
All-inclusive room rates at Andaz Mayakoba - a Concept by Hyatt are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Property Features
Some rates at Andaz Mayakoba - a Concept by Hyatt are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. For a free ride to the surf and sand, catch the aparthotel's complimentary beach shuttle. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Andaz Mayakoba - a Concept by Hyatt you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.
The aparthotel offers a restaurant. Guests can unwind with a drink at one of the aparthotel's bars, which include 2 beach bars and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This luxury aparthotel also offers a complimentary children's club, a health club, and a spa tub. Complimentary uncovered self parking is available on site.
Andaz Mayakoba - a Concept by Hyatt has designated areas for smoking.
- Organic food
- Number of outdoor pools - 2
- Number of spa tubs - 1
- Locally-owned & organized tours & activities
- Fitness facilities
- Showcase for local artists
- Guest education on local ecosystems and culture
- Locally-sourced food on site (80% or more)
- 24-hour front desk
- Energy-saving features in guest rooms
- Uncovered parking
- Porter/bellhop
- Secured parking
- Vegan menu options available
- Express check-out
- Vegetarian menu options available
- Free self parking
- Dry cleaning/laundry service
- Swimming pool
- Food and water bowls
- Water-efficient toilets only
- On private beach
- Conference space size (meters) - 6200
- Number of meeting rooms - 5
- Terrace
- Luggage storage
- ATM/banking
- Concierge services
- Designated smoking areas
- Pool umbrellas
- Total number of rooms - 214
- Number of floors - 3
- Barbecue grill(s)
- Couples/private dining
- Number of bars/lounges - 1
- Full-service spa
- Number of beach bars - 2
- Free beach shuttle
- Internet access in public areas - high speed
- Beach umbrellas
- Conference space
- Spa treatment room(s)
- Tours/ticket assistance
- Year Built - 2016
- Pool cabanas (surcharge)
- Beach sun loungers
- Steam room
- Free WiFi
- Pool sun loungers
- Sauna
- Health club
- Babysitting or childcare (surcharge)
- Children's club (free)
- Supervised childcare/activities (surcharge)
- Spa services on site
- Proposal/romance packages available
- Breakfast available (surcharge)
- Number of restaurants - 1
- Laundry facilities
- Vegetarian breakfast available
- Beach towels
- 24-hour fitness facilities
- Wedding services
- Garden
- Multilingual staff
- Free newspapers in lobby
- Eco-friendly cleaning products used
Family Friendly Amenities
- Family property
- On private beach
- Number of outdoor pools - 2
- Free WiFi
- Children's club (free)
- Laundry facilities
- Babysitting or childcare (surcharge)
- Miniature golf on site
- Free cribs/infant beds
Room Amenities
Andaz Mayakoba - a Concept by Hyatt offers 214 air-conditioned accommodations with iPod docking stations and minibars (stocked with some free items). Beds feature premium bedding. Flat-screen televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
- Air conditioning
- Television
- Wheelchair accessible
- Cable/satellite TV service
- Alarm clock
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Ceiling fan
- Room service (24 hours)
- Premium bedding
- Pay movies
- High-speed internet access
- Turndown service
- Free bottled water
- Shower only
- Cable TV service
- Flat-panel TV
- Free WiFi
- TV size measurement: inch
- iPod docking station
- Free cribs/infant beds
- Minibar (stocked, some free items)
- Rollaway/extra beds (free)
- Towels provided
- Bedsheets provided
- Housekeeping on request
- Champagne service
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Raised toilet seat
- Low-height counters/sink
- Grab bar - near toilet
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Parking
Free self parking
Internet
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Food & Drink
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Cocina Milagro - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Casa Amate - This fine-dining restaurant specializes in Latin American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Tinta del Pulpo - This restaurant specializes in local cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Vegan Bar - This restaurant specializes in seafood and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Sotavento - Onsite seafood restaurant. Open daily.
Late night fare is available from 24-hour room service.
Spa Services
Naum has 6 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
- Number of treatment rooms 6
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Hydrotherapy treatments
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Accessible bathroom (in select rooms)
- Wheelchair accessible parking
- In-room accessibility (in select rooms)
- Assistive listening devices available
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
Nearby Activities
A private beach, a health club, and complimentary bicycles are featured at the aparthotel. 2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Snorkeling on site
- Ecotours on site
- Beach yoga on site
- Free bicycles on site
- Miniature golf on site
- Golfing on site
- Boat tours nearby
- Fitness classes on site
- Kayaking on site
- Yoga classes/instruction on site
Hotel Policies
Payment types
Fees
Optional extras
- Fee for full breakfast: approximately MXN 650 per person
- Pet fee: MXN 1538 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at anytime
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).
Grey water recycling system
Humane animal treatment
Comprehensive recycling policy
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Staffed front desk
Smoke detector
Service animals are allowed
Service animals are exempt from fees/restrictions
Guest accommodation is sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities onsite
Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Food service has been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Children stay free - maximum age 11
Social distancing measures are in place
Contactless check-in is available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
No elevators
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Children stay free
Individually-wrapped food options are available through room service
Debit cards
Gap period enforced between guest stays - 48 hours
Children and extra beds
- Children are welcome.
- Kids stay free! Children 11 years old and younger stay free when using existing bedding.
- Free rollaway/extra beds!
- Free cribs (infant beds)!
Pet Policy
- Pets allowed for an extra charge of MXN 1538 per pet, per night
- Food and water bowls are available
- Service animals are welcome, and are exempt from fees
We should mention
Reservations are required for golf tee times. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available through room service.
Each guestroom is kept vacant for a minimum of 48 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and GBAC STAR (Hyatt).
This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).
Hotel Names
- Andaz Mayakoba Resort Riviera Maya Playa del Carmen
- Andaz Mayakoba Riviera Maya Playa del Carmen
- Andaz Mayakoba Riviera Maya
- Andaz Mayakoba Concept Hyatt Resort Playa del Carmen
- Andaz Mayakoba Concept Hyatt Resort
- Andaz Mayakoba Concept Hyatt Playa del Carmen
- Andaz Mayakoba Concept Hyatt
- az Mayakoba Concept Hyatt l C
- Andaz Mayakoba a Concept by Hyatt
- Andaz Mayakoba - a Concept by Hyatt Aparthotel
- Andaz Mayakoba - a Concept by Hyatt Playa del Carmen
- Andaz Mayakoba - a Concept by Hyatt Aparthotel Playa del Carmen
Awards & Affiliations
Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
- Travelife
- Rainforest Alliance Sustainable Tourism Certification
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