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Antera Hotel & Residences

3.5 star property

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Photo gallery for Antera Hotel & Residences

2 outdoor pools, pool umbrellas, sun loungers
Espresso maker
Terrace/patio
1 bedroom, premium bedding, down comforters, Select Comfort beds
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk

Explore the area

Map
Avenida 10 Norte esquina Calle 6, Col. Centro, Playa del Carmen, QROO, 77710
  • Playa del Carmen Main Beach
    ‪6 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪10 min walk‬
  • Mamitas Beach
    ‪12 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Deluxe Double Room, Balcony

9.0 out of 10
Wonderful
(20 reviews)
  • 392 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Quadruple Room, 2 Double Beds, Balcony

Deluxe Quadruple Room, 2 Double Beds, Balcony | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Deluxe Quadruple Room, 2 Double Beds, Balcony

9.2 out of 10
Wonderful
(20 reviews)
  • 409 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Suite, Hot Tub

1 bedroom, premium bedding, down comforters, Select Comfort beds

Premium Suite, Hot Tub

8.4 out of 10
Very good
(7 reviews)
  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

1 bedroom, premium bedding, down comforters, Select Comfort beds

Apartment, 1 Bedroom

9.2 out of 10
Wonderful
(14 reviews)
  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Apartment, 2 Bedrooms, Jetted Tub

1 bedroom, premium bedding, down comforters, Select Comfort beds

Family Apartment, 2 Bedrooms, Jetted Tub

10.0 out of 10
Exceptional
(4 reviews)
  • 969 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Apartment, 1 Bedroom, Hot Tub

Espresso maker

Deluxe Apartment, 1 Bedroom, Hot Tub

9.4 out of 10
Exceptional
(3 reviews)
  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Residence

40-inch flat-screen TV with cable channels, TV

Two Bedroom Residence

9.2 out of 10
Wonderful
(7 reviews)
  • 753 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Two Bedroom Residence, Private Jacuzzi & Roof

Two Bedroom Residence, Private Jacuzzi & Roof | Private spa tub

Two Bedroom Residence, Private Jacuzzi & Roof

8.0 out of 10
Very good
(1 review)
  • 753 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for Family Apartment, 2 Bedrooms

1 bedroom, premium bedding, down comforters, Select Comfort beds

Family Apartment, 2 Bedrooms

9.6 out of 10
Exceptional
(19 reviews)
  • 968 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Similar properties

Exterior detail

Holiday Inn Express And Suites Playa Del Carmen by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (1006)
$131 nightly
The price was $145
The price is $131 total
includes taxes & fees
Holiday Inn Express And Suites Playa Del Carmen by IHG

About this property

Antera Hotel & Residences

3.5-star hotel in Downtown Playa del Carmen
Along with 2 restaurants, this smoke-free hotel has 2 outdoor pools and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a rooftop terrace, and a conference center are onsite. Change of towels is available on request.
Antera Hotel & Residences offers 69 air-conditioned accommodations with laptop-compatible safes and espresso makers. Rooms open to furnished balconies. Select Comfort beds feature down comforters and premium bedding. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Antera Hotel & Residences features 2 outdoor swimming pools and a hot tub. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This Playa del Carmen hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Antera Hotel & Residences is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
YUM YUM - This restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner.
BELMONTE - This restaurant serves breakfast, lunch, and dinner. Open daily.
Antera Bar - Onsite bar. Open daily.
Roof Bar - Onsite bar. Open daily.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 per person
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar

Restaurants on site

  • Antera Bar
  • BELMONTE
  • Roof Bar
  • YUM YUM

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Hot tub
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • Elevator

More

  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Espresso maker

More

  • Air conditioning
  • Ceiling fan
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: USD 1.5 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 per person
  • Airport shuttle fee: USD 45 per person (one-way)
  • Airport shuttle fee per child: USD 45 (one-way), (up to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Antera Hotel Playa del Carmen
Antera Hotel
Antera Playa del Carmen
Antera & Residences Del Carmen
Antera Hotel & Residences Hotel
Antera Hotel & Residences Playa del Carmen
Antera Hotel & Residences Hotel Playa del Carmen

Antera Hotel & Residences Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 679 out of 1004 reviews
Rating 8 - Good. 189 out of 1004 reviews
Rating 6 - Okay. 61 out of 1004 reviews
Rating 4 - Poor. 41 out of 1004 reviews
Rating 2 - Terrible. 34 out of 1004 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Philip, Mission

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and kind. Everything was tidy and well kept. When there was an issue, it was addressed very quickly; like when our air-conditioner stopped functioning. The pool facilities up on the rooftop were wonderful. What a great view from up there! The only 2 small issues were that the music really pounds away at night in the town, but that's not something Antera has any control over. The other small issue was that there were a couple afternoons where we could smell "sewage" in our bathroom. Must have been some sort of plumbing issue. Overall, highly recommended!
Stayed 8 nights in Mar 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are a family of three and stayed at the family apartment. The room is very spacious and clean. Staff is very friendly. We particularly like the size of the apartment. It is also a very convenient location with lots of shopping and restaurants nearby. We were very happy with our stay.
Stayed 5 nights in Mar 2025

4/10 Poor

Michael Anthony Carroll

Liked: Cleanliness, staff & service, property conditions & facilities
Antera is a very nice property. The staff is warm and welcoming. But the amount of noise in the surrounding area is excessive. There is a night club literally next door. They stop around 2-3 am. The construction across the street starts at 8 am and is loud. If your into night life this place will be fine after construction is complete. But If you go to bed early don’t bother with this place. I asked the staff to place me in a quieter room. He said “we can do that, but all the rooms are noisy”. I feel like this is something they should share with guests…
Stayed 4 nights in Mar 2025

10/10 Excellent

Ravi K

Stayed 4 nights in Feb 2025

4/10 Poor

angelica

Liked: Cleanliness
Disliked: Staff & service
Booked a 2 night stay, the room, bed,pillows and sheets were clean, no issues with the room. The biggest complaint I had was the blazing noise from the corner club that played till 4am. I had to check out that morning, asked for a refund for the unused night, the manager offered me either free breakfast, move to another room or construction grade earplugs which I declined to all. Reached out to Expedia for assistance yet still hotel refused to refund.
Stayed 2 nights in Mar 2025

8/10 Good

Kia

Stayed 2 nights in Mar 2025

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel and room (it was a family appartment). It was exactly like the photos or even nicer. Comfortable beds, a lot of space, 3 bathrooms (2 showers), fridge, laundrt machine, great view to the city. 1 block from 5ta avenue. Very nice pool on the roof. 2 blocks from the beach. 5 blocks from ADO and maybe 10 to the public transportation. It was a great stay. It is very noisy outside. Every day all night very loud music. We didnt mind at all, but that seems to be the way it is if you stay in any hotel close to the 5th avenue, not a problem of this hotel. I think it was a great cost/quality choice. I am very happy with my stay.
Stayed 12 nights in Mar 2025

2/10 Terrible

Paula

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great during the day but at night it was so noisy. The place was clean, good staff and great beds. But this place was situated between 2 dicos which blared music unti 2 am on weekdays and 4am on weekends. So loud that sleep was hard. Its too bad because it if not for the noise i would stay there again.
Stayed 9 nights in Mar 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff
Stayed 5 nights in Mar 2025

8/10 Good

Arkadiy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Room with whirlpool

Very loud, so get ready to party all night or use sleep pills. Clean and beautiful residence. Walking distance to all you might need.
Stayed 4 nights in Mar 2025

10/10 Excellent

Michelle

Stayed 2 nights in Mar 2025

10/10 Excellent

Monica

Stayed 1 night in Feb 2025

4/10 Poor

Lizl

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Kadzo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for people who like to be independent!

Our stay was amazing! Weather great. Small hotel, comfortable and clean. Position excellent, a few minutes from the sea and Fifth Avenue. Opposite Chabad, and near kosher restaurants, which was important to us. The only big negative is the noise at night, which starts at 10pm and goes on until 3am!!!
Stayed 7 nights in Feb 2025

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is in a great location. The bar is is really fun to sit in and bartender is great. Our bed was comfortable and room was clean. My main feedback is that the property could be a bit more updated than the pictures show. The pool was a bit dated and not quite what we were expecting. It was so close to the beach, though, that we swam in the ocean instead!
Stayed 4 nights in Feb 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place to stay , comfortable for walking around, I will coming back again.
Stayed 4 nights in Feb 2025

4/10 Poor

Sebastian

Liked: Cleanliness
Disliked: Property conditions & facilities
Do not stay here! With the construction during the day and the club at night you wont be able to sleep
Stayed 3 nights in Feb 2025

4/10 Poor

Lisa, DeForest

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice, however, being so close to the heart of the shopping district, our hotel room was directly next to several clubs that played extremely loud misic until about 3am in the morning. Great place if you want to party, not great if you want to sleep.
Stayed 1 night in Feb 2025

10/10 Excellent

Bill

Liked: Amenities
Great place!
Stayed 4 nights in Feb 2025

8/10 Good

Rose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location was good. Close to the shopping but not too close to the noise. Clean and neat. Nice bar in lobby, but no rooftop bar service. Rooftop pools looked nice but we didn't use.
Stayed 1 night in Feb 2025

10/10 Excellent

Francis Damien

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel but depending on which way you face (main drag - 5th Avenue) bars play loud music until 3:00 in the morning. For our second week we were switched to an apartment facing north - MUCH better. Wonderful helpful staff, very accommodating.
Stayed 15 nights in Feb 2025

8/10 Good

Neema

Traveled with group
Liked: Cleanliness, staff & service, amenities
The property itself is beautiful! We stayed in the 2 storey loft family suite with rooftop jacuzzi. The place had everything, towels, hair dryer, dishes etc but it didn’t have any dish soap or detergent. The location is perfect! A 5 mins walk to the beach and lots of restaurant options around the area. The ONLY complaint we had was the extremely loud music coming from neighbouring clubs/bars that went until about 4-6am every single night. So if you plan on staying here just make sure you bring some ear plugs if you are sensitive to noise.
Stayed 3 nights in Feb 2025

10/10 Excellent

Joseph Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 10 nights in Jan 2025

10/10 Excellent

Sara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025