Along with laundry facilities, this aparthotel has tour/ticket assistance and a TV in a common area. WiFi in public areas is free. Other amenities include multilingual staff assistance. Each apartment features a kitchenette with a stovetop, plus free WiFi and a flat-screen TV with cable channels. A minibar, a coffee/tea maker, and a safe are among the other amenities available to guests.
Aquamarina Suites offers 12 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Kitchenettes offer stovetops, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers.
Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.
Aquamarina Suites features multilingual staff, tour/ticket assistance, and laundry facilities. Public areas are equipped with complimentary wireless Internet access.
Aquamarina Suites has designated areas for smoking.
Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Languages
English, Italian, Russian, Spanish
Property amenities
Beach
White sand beach nearby
Beach loungers
Beach umbrellas
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Kitchenette
Coffee/tea maker
Cookware, dishware, and utensils
Mini-fridge
Stovetop
Toaster
Dining
Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: USD 15 per person
Minibar
Bedrooms
Bedsheets provided
Bathroom
Shower
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
TV in common areas
Laundry
Laundry facilities
Pets
No pets or service animals
Suitability/Accessibility
No elevator
Designated smoking areas
Services and conveniences
Housekeeping (daily)
Iron/ironing board on request
Limited-hour front desk
Luggage storage
Multilingual staff
Safe
Tour and ticket assistance
Location highlights
In the city center
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
12 units
Individual decor
Individual furnishings
Property does not allow children
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 10 PM
Contactless check-in available
Late check-in fee: USD 20 for check-in between 10:00 PM and midnight
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 8 AM - 10 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours), lockbox
Pets
No pets or service animals allowed
Children and extra beds
This property does not allow children
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for continental breakfast: approximately USD 15 per person
Late check-in fee: USD 20 for check-in between 10:00 PM and midnight
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Aquamarina Suites Aparthotel Playa del Carmen
Aquamarina Suites Aparthotel
Aquamarina Suites Playa del Carmen
Aquamarina Suites Riviera Maya/Playa Del Carmen
Aquamarina Suites Aparthotel
Aquamarina Suites Playa del Carmen
Aquamarina Suites Aparthotel Playa del Carmen
Aquamarina Suites Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
They are trying to run this small hotel remotely. it doesnt work. During my stay, I never saw a clerk or maid. I called the number, but it went to voicemal which was full. Message on hotels.com were not answered. At the airport I received a msg that they needed more info. I was unable to respond in flight. On the way to PdC, I nervously triied to respond, not knowing if I had a room on rainy nite.
The AC could not be lowered and no blanket was provided.
THe property itself is not bad.
john
Stayed 4 nights in Dec 2020
10/10 Excellent
Irfan
Dec 10, 2020
Liked: Cleanliness, room comfort
Booked 3 nights at this location in Playa Del Carmen, México. Overall a good place to stay in, I booked the shared room (4 people) but there were no other guests in the room so this made it even better. Equipped with a personal kitchen and a mini refrigerator although did not get time to use any of the amenities. Silverware were also provided. Check in can be a hassle if done last minute online, so I advice others to check in well in advance as the check in process is only online and you have to upload a document (passport or ID) number and your credit card details. Team was quick in responding on WhatsApp as I had a hard time checking in but they were courteous. No employees on site. For the price, I think it was an alright place and for a few nights would not hesitate coming back although location is a few km away from the ADO and the main city center
Irfan
Stayed 3 nights in Nov 2020
10/10 Excellent
Lilia
Nov 16, 2020
Liked: Cleanliness, room comfort
A quite place
Not a good idea to booked a room without AIR CONDITIONING I have to change the room after a few days and of course paying extra , very good lacation to relax and very close to the beach , the BIG PLUS is the Beach Club I loved it, it will be nice if the room is clean every day also the towels need to be change every day
Lilia
Stayed 6 nights in Oct 2020
10/10 Excellent
Juab
Traveled with group, Traveled with family
Jul 22, 2020
Liked: Cleanliness, room comfort
Close to beach & restaurants
Good for price & close to beach and restaurants- Will come back.
There was construction on the building next to the hotel. We were woken up every morning at 7 am by the noise of the construction. On the website « Expedia » there are pictures of a pool and sun chairs, but they aren't from the hotel, they are from a beach club nearby in which you have to pay for the acess. There are different prices, for the sun chairs and for the entry to the pool. We were very disappointed. The space is not as shown on the pictures. The bed sheets and the towels weren't changed often. The price is way to high for what the hotel has to offer. We werent soupossed to stay on that hotel. Expedia made a mistake with our first reservation, and they didn’t helped to much for the other reservation and they gave us aqua marina as hotel. We had a very bad experience with the hotel and the reservations.
Aquamarina suites is a cute little boutique hotel just off of 5th Avenue, on a side street mixed with some nice apartments and some local residences. It’s in a really great location for exploring the shops, restaurants, and beach. Overall we enjoyed our stay. The room was comfortable with a queen size bed for two people, although we would have preferred two beds and two sets of keys because we weren’t a couple. Unfortunately the noise from the street below really travelled and we would often hear dogs barking and construction. The air conditioning was good, but it did get cold at night with only a sheet provided as a cover, so we would have to turn it off. We would stay here again because it’s a good deal, cozy little place, and the location is ideal but earplugs are needed.
Dark! Loud! Unsafe! Very dirty rooms with old appliances. It was so bad I had to book another hotel immediately. Upon canceling they did not return my fee. The next day I received a $100 unauthorized transaction from the company.
Spacious and cozy room with a mini open kitchen , equipped with a coffee machine, a toaster, a fridge and an oven. Cooking and eating utensils are provided. An air-conditioner and a fan are installed. Staff is friendly and helpful. Walking distance to shopping areas, nice restaurants and the beach.
Location is convenient (one block away from CTM Av) and you can easily get to 5ta Avenida from there. Rooms are clean. Room are spacious and internet is available.
In general terms, you get a very good value for your price.
Ana
Stayed 2 nights in Feb 2018
8/10 Good
Perla
Traveled with group
Jun 10, 2021
Liked: Cleanliness, room comfort
Nos recibieron muy amables aunque el lugar no fue fácil localizarlo
El hotel es exelente para lo necesario q es pasar la noche comodo y super limpio y la atencion muy buena desde q se llega hasta salir.
Juan
Stayed 4 nights in Sep 2019
6/10 Okay
Verified traveler
Traveled with group
Apr 23, 2019
Disliked: Amenities
Tuvimos problema con el baño asi como con la señal de la tv
Verified traveler
Stayed 3 nights in Apr 2019
6/10 Okay
Verified traveler
Traveled with partner
Dec 5, 2018
Liked: Staff & service
En general es bueno, solo que llegamos en plenas reformas de hotel, el club de playa si bien no se cobra la entrada es demasiado caro para el servicio que ofrecen y ejercen demasiada presión para que se consuma a precios que están mucho mas allá de lo que puede salir la renta de un camastro y una sombrilla... ya que el resto de las instalaciones de este Club como la alberca cuesta 500 pesos por persona, creo que el hotel es digamos un tanto modesto como para tener convenio con un club de playa tan exclusivo y caro... debo destacar la amabilidad y simpatía del personal de la administración, atentas, educadas... buen servicio...
Verified traveler
Stayed 9 nights in Nov 2018
8/10 Good
Elida Leonor
Nov 23, 2018
La suite muy cómoda y limpia al igual que la cama. Buena ubicación tanto del centro (5ta Av) como de la playa.
Tuvimos problemas con el check in, pero se solucionaron. Las dos chicas de la administración muy atentas y cordiales siempre. El dueño nunca se hizo presente para una disculpa en referencia al check in. Lo hizo a través de su empleada administrativa...
Solo eso para objetar. Lo demás estuvo correcto.