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Banyan Tree Mayakoba

5.0 star property

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Photo gallery for Banyan Tree Mayakoba

Lagoon & Sunset Rooftop Pool Villa | View from room
BBQ/picnic area
2 outdoor pools, pool umbrellas, sun loungers
Reception
Three-Bedroom Family Residence | Living area | 50-inch Smart TV with digital channels, TV, books

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Breakfast available

Explore the area

Map
Carretera Federal Chetumal, Puerto Juarez Km 298, Playa del Carmen, QROO, 77710
  • El CamaleĆ³n Mayakoba Golf Course
    ā€Ŗ10 min walkā€¬
  • Tres Rios Ecopark
    ā€Ŗ10 min driveā€¬
  • Quinta Avenida
    ā€Ŗ11 min driveā€¬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ā€Ŗ54 min driveā€¬

Room options

View all photos for Harmony Three-Bedroom Beachfront Pool

Harmony Three-Bedroom Beachfront Pool | Premium bedding, down comforters, minibar, in-room safe

Harmony Three-Bedroom Beachfront Pool

  • Ocean view
  • 5511 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

View all photos for Three-Bedroom Family Villa

Three-Bedroom Family Villa | Living room | 50-inch Smart TV with digital channels, TV, books

Three-Bedroom Family Villa

  • Golf view
  • 2740 sq ft
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Serenity Two Bedroom Pool Villa

Premium bedding, down comforters, minibar, in-room safe

Serenity Two Bedroom Pool Villa

  • 5515 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Harmony Two-Bedroom Lagoon Pool Villa

Harmony Two-Bedroom Lagoon Pool Villa | Premium bedding, down comforters, minibar, in-room safe

Harmony Two-Bedroom Lagoon Pool Villa

  • Lagoon view
  • 5511 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Three-Bedroom Family Residence

Three-Bedroom Family Residence | Premium bedding, down comforters, minibar, in-room safe

Three-Bedroom Family Residence

  • Golf view
  • 2756 sq ft
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Beachfront Lanai Pool Suite -King

Beachfront Lanai Pool Suite -King | Premium bedding, down comforters, minibar, in-room safe

Beachfront Lanai Pool Suite -King

  • Ocean view
  • 3167 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Oceanfront Veranda Pool Suite - Queen

Oceanfront Veranda Pool Suite - Queen | Premium bedding, down comforters, minibar, in-room safe

Oceanfront Veranda Pool Suite - Queen

  • Beach view
  • 1744 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Oceanfront Veranda Pool Suite - King

Oceanfront Veranda Pool Suite - King | Premium bedding, down comforters, minibar, in-room safe

Oceanfront Veranda Pool Suite - King

  • Beach view
  • 1744 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Lagoon & Sunset Rooftop Pool Villa

Lagoon & Sunset Rooftop Pool Villa | View from room

Lagoon & Sunset Rooftop Pool Villa

  • Lagoon view
  • 2385 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront Balcony Pool Suite

Oceanfront Balcony Pool Suite | Premium bedding, down comforters, minibar, in-room safe

Oceanfront Balcony Pool Suite

  • Beach view
  • 1679 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Wellbeing Sanctuary Pool Villa - King

Wellbeing Sanctuary Pool Villa - King | Premium bedding, down comforters, minibar, in-room safe

Wellbeing Sanctuary Pool Villa - King

  • 3466 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Beachfront Terrace Pool Suite

Beachfront Terrace Pool Suite | Premium bedding, down comforters, minibar, in-room safe

Beachfront Terrace Pool Suite

  • Beach view
  • 2476 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Serenity Pool Villa

Serenity Pool Villa | Premium bedding, down comforters, minibar, in-room safe

Serenity Pool Villa

  • 3466 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Pool Villa

Deluxe Pool Villa | Premium bedding, down comforters, minibar, in-room safe

Deluxe Pool Villa

  • 3153 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Beachfront Lanai Pool Suite -Queen

Beachfront Lanai Pool Suite -Queen | Premium bedding, down comforters, minibar, in-room safe

Beachfront Lanai Pool Suite -Queen

  • Beach view
  • 3167 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Pool Villa with Living Room

Deluxe Pool Villa with Living Room | Premium bedding, down comforters, minibar, in-room safe

Deluxe Pool Villa with Living Room

  • 3466 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Bliss Pool Villa

Bliss Pool Villa | Premium bedding, down comforters, minibar, in-room safe

Bliss Pool Villa

  • 3153 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

5 outdoor pools, pool umbrellas, sun loungers

Fairmont Mayakoba

  • Pool
  • All inclusive
  • Spa
  • Pet friendly
4.6 out of 5, Wonderful, (1000)
$563 nightly
The price is $563 total
includes taxes & fees
Fairmont Mayakoba

About this property

Banyan Tree Mayakoba

5-star Playa del Carmen hotel close to El CamaleĆ³n Mayakoba Golf Course
Spend the day at Banyan Tree Mayakoba's private white sand beach, relax by one of the 2 outdoor swimming pools, or enjoy the onsite golf course and full-service spa.
Banyan Tree Mayakoba offers 161 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch Smart televisions come with digital channels and pay movies.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a private beach, 4 outdoor tennis courts, and a health club. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Banyan Tree Mayakoba Spa has 16 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Simply walk outside to feel the sun on your face at the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Summer fun is a breeze at Banyan Tree Mayakoba, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges, a beach bar, and a poolside bar. A computer station is located on site and wireless Internet access is complimentary. This luxury hotel also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Onsite self parking and secured valet parking are complimentary.

Banyan Tree Mayakoba is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Sands Beach Club - Overlooking the ocean, this restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Oriente - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast and lunch. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Cello - This restaurant specializes in Italian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Saffron - Overlooking the garden, this fine-dining restaurant specializes in Thai cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Tomahawk Open Fire Latin - Overlooking the garden, this steakhouse serves dinner only. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle up to 60 km
  • Free self parking on site
  • Free secured valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 56.80 for adults and USD 28.40 for children
  • 3 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Cello
  • Oriente
  • Saffron
  • Sands Beach Club
  • Tomahawk Open Fire Latin

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • 24-hour gym
  • 4 outdoor tennis courts
  • Archery
  • Boat tours
  • Books
  • Children's pool
  • Designer stores
  • Ecotours
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Golf
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf lessons
  • Hiking/biking trails
  • Kayaking
  • Playground
  • Pro golf shop
  • Sailing
  • Sauna
  • Steam room
  • Wine tasting room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 3,310 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Eco-friendly cleaning products used
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 60 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 134 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.94 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 56.8 for adults and USD 28.4 for children
  • Pet fee: USD 60 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 134 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 15 years old are not allowed in the spa without adult supervision

Property is also known as

Banyan Tree Mayakoba
Banyan Tree Mayakoba Hotel
Banyan Tree Mayakoba Hotel Playa del Carmen
Banyan Tree Mayakoba Playa del Carmen
Mayakoba Banyan Tree
Banyan Tree Mayakoba Riviera Maya/Playa Del Carmen, Mexico
Banyan Tree Mayakoba Resort Playa del Carmen
Banyan Tree Mayakoba Resort
Banyan Tree Mayakoba Hotel
Banyan Tree Mayakoba Playa del Carmen
Banyan Tree Mayakoba Hotel Playa del Carmen

Banyan Tree Mayakoba Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 860 out of 1003 reviews
Rating 8 - Good. 99 out of 1003 reviews
Rating 6 - Okay. 26 out of 1003 reviews
Rating 4 - Poor. 7 out of 1003 reviews
Rating 2 - Terrible. 11 out of 1003 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

6/10 Okay

Peter

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
overall ok experience. not worth the cost at all.
Stayed 5 nights in Feb 2025

8/10 Good

Tanya

Stayed 7 nights in Feb 2025

10/10 Excellent

Stephen, Weston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible personalized Service . Great Food. Wines were a little overrated. Espectacular Pool beach. Nice Ocean Front Room. Bottles of water should be change for another cap system. The rest was great
Stayed 3 nights in Feb 2025

10/10 Excellent

Ma Socorro

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

6/10 Okay

Armond, simi valley

Traveled with partner
Liked: Staff & service
The property was extremely loud. They have the pool equipment right next to your room so you canā€™t even sleep.
Stayed 6 nights in Jan 2025

10/10 Excellent

Yoel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and concierges were super helpful with anything we needed throughout the trip! The resort allowed for a lot of privacy in our villa and allowed us to truly relax. They even spoiled us with an upgrade to help us celebrate our 20th anniversary and baby moon! Only thing I would add is a good coffee shop!
Stayed 4 nights in Jan 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service, amenities and variety

First class service throughout Amazing property to cycle around and experience the different areas. Sands superb. If it had a nice coffee shop it would be another level.
Stayed 8 nights in Jan 2025

2/10 Terrible

Jane

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

2/10 Terrible

Mikhail, Redmond

Stayed 10 nights in Dec 2024

10/10 Excellent

Kaitlin

Stayed 2 nights in Jan 2025

10/10 Excellent

Kaitlin

Traveled with partner
Liked: Amenities, property conditions & facilities
We loved banyan tree! The villas are so nice and private. The staff goes above and beyond! Loved eating at saffron on our last night but all the food was amazing!
Stayed 1 night in Jan 2025

10/10 Excellent

Johnny Marshall

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really private and safe.
Stayed 7 nights in Jan 2025

10/10 Excellent

Tonya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mission accomplished! We showed up weary from a busy year and came home refreshed. Upon arrival we were welcomed with fresh guacamole that continued with outstanding hospitality and genuine joy serving the guests each day, great food options, beautiful rainforest spa experience and ended with the ease at checkout! Sonia, Abi, Gama and the entire crew SIX STARS!!! WELL DONE
Stayed 6 nights in Jan 2025

10/10 Excellent

Victor

Stayed 5 nights in Jan 2025

6/10 Okay

Tina

Traveled with family
Liked: Cleanliness
The location on the waterways is great! Fight to get towels everyday They take dirty out but leave you none!!
Stayed 6 nights in Dec 2024

6/10 Okay

Vitaliy

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property and stay was nice, no Expedia vip upgrades or benefits
Stayed 6 nights in Dec 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

Cliff

Stayed 2 nights in Nov 2024

10/10 Excellent

bobby

Stayed 4 nights in Oct 2024

10/10 Excellent

Francisco

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay very relaxing the service is excellent
Stayed 4 nights in Oct 2024

10/10 Excellent

Mario A.

Stayed 7 nights in Sep 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful and the suites are spectacular. Service is superb! Expedia VIP perks were not honored and utterly ignored
Stayed 1 night in Oct 2024

10/10 Excellent

Kiersten

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay!
Stayed 7 nights in Sep 2024

10/10 Excellent

Amro khaled hamada

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My new goal is to visit all banyan trees, but the Mayakoba branch is spectacular. The lobby is straight out of a movie and the staff are super friendly and attentive. The rooms were clean and when he a small ant problem, the room service cleared them all out withtin the hour. The restaurants and the boat tours were all fantastic. The private pools are heated and honestly made our trip even more enjoyable as we were able to swim anytime without needing the sun to keep us warm. The only thing that was not up to par and im really nitpicking here is that the private pools in the villa could use more upkeep as the weeds are growing between the tiles. Amazing property, and the enclosed gated area is open to all guests to explore
Stayed 5 nights in Nov 2023