An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and concierge services are onsite.
Be Playa Hotel Boutique & Rooftop Bar offers 23 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and bathrobes. 32-inch LCD televisions come with cable channels.
Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries. This Playa del Carmen hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an outdoor pool.
Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available on request) is offered to guests. This boutique hotel also offers an outdoor pool, a terrace, and multilingual staff. Concierge services and wedding services can be provided.
Be Playa Hotel Boutique & Rooftop Bar is a smoke-free property.
Sushi Club - This restaurant specializes in Asian cuisine and serves lunch and dinner.
Languages
English, Portuguese, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Roundtrip airport shuttle (surcharge) during limited hours on request
Food and drink
A bar/lounge
A poolside bar
A restaurant
Snack bar/deli
Restaurants on site
Sushi Club
Things to do
Outdoor pool
Family friendly
Outdoor pool
Snack bar/deli
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services
Outdoors
Pool loungers
Pool umbrellas
Terrace
Accessibility
Elevator
More
1 building
4 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bathrobes
Bathtub or shower
Free toiletries
Private bathroom
Rainfall showerhead
Shower
Towels provided
Entertainment
32-inch LCD TV with cable channels
More
Access via exterior corridors
Air conditioning
Desk
Iron/ironing board on request
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
We should mention
There is no hot water on site
No pets and no service animals are allowed at this property
Property is also known as
Be Hotel Playa
Be Playa
Be Playa Hotel
Hotel Be Playa
Be Playa Hotel Riviera Maya/Playa Del Carmen, Mexico
Be Playa Hotel Playa del Carmen
Be Playa Playa del Carmen
Be Playa Hotel Boutique & Rooftop Bar Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We booked this hotel for the jacuzzi tub and location. Location is ideal however we were there for 4 nights and had no hot water. Our room was nice and clean but the rooftop area around the pool was dirty and rundown. Absolutely a joke that this is advertised as a 4 star property.
Shaina
Stayed 4 nights in Dec 2024
6/10 Okay
Kristina
Dec 29, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Read reviews elsewhere first
Impressive photos, mediocre experience. I recommend looking at the reviews on other sites before staying here. The reviews on Hotels do not adequately represent the current property conditions and noise level. We were unable to sleep for our entire stay due to noise, either from the rooftop bar shaking the walls, or the surrounding hotel bars. The glass walls are beautiful, but do nothing to block noise. Everything is pretty rundown, moth eaten. No mattress cover and bottom sheet didn't cover.
It was amazing. Premium room and services for a fraction of the cost. The rooms were spacious and very clean. The staff very friendly.
Elevator wasn’t working and no parking, but for the location, the price, the decor and everything else, it was still a 10/10 for me
Verified traveler
Stayed 3 nights in Dec 2024
6/10 Okay
Chad
Dec 2, 2024
Disliked: Property conditions & facilities
Disappointed
I have stayed here before over past 3 years 3 or 4 times .The maintenance and updates have suffered .First the elevator wasnt working ,and no one to help ,if i didnt expect an elevator,that is ok but had to carry 5 bags up the stairs ,thankfully only 1 flight for me .The silicone around shower floor was old and cracked and water leaked all over floor ,the toilet quit flushing within 30 minutes .The overall condition of the room needed attention .Bed was acceptable although also could use a new mattress soon .Rooftop bar had no food because of elevator (understandable).Service was good for what they have to work with .location is good .Probably wont stay there again .
Chad
Stayed 1 night in Nov 2024
8/10 Good
PATRICK JR
Nov 15, 2024
Liked: Cleanliness, amenities
I had a great stay, Other than the elevators not working, it was great. The pool was clean. The Jacuzzi was great, And it’s close to 5 street
PATRICK JR
Stayed 2 nights in Nov 2024
10/10 Excellent
Patricio
Traveled with partner
Nov 2, 2024
Liked: Amenities
Too bad they don’t have parking available.
Patricio
Stayed 1 night in Oct 2024
2/10 Terrible
Mohamed
Sep 28, 2024
Mohamed
Stayed 1 night in Sep 2024
6/10 Okay
Vieille
Sep 18, 2024
Liked: Cleanliness
The rooftop bar was never opened during my stay. The administration kept telling me the bartender should be there but it wasn’t.
AC was broken. Tub was broken. Very very noisy well into the night. Couldn't open patio door because if noise which made the broken AC even worse.
Comfortable bed and nice shower. Otherwise wouldn't return.
I am even surprised that Expedia keeps this hotel on its list, let alone advertising this hotel as a four-star hotel. This is completely false advertising. The hotel is terrible in both cleanliness and condition. It is dirty, with cobwebs (that were not new) and cockroaches. I booked it in a rush, trusting that it was a four star hotel. If there was any rating less than edible, I would have chosen it. I called Expedia immediately after one night, and they reimbursed me for all expenses once I showed them pictures of
Was a decent hotel with some issues.
We checked in on a Saturday, third floor room and the elevator was out of service. Was told it was fixed only for us to then get stuck in the elevator. We checked out Monday and the elevator was still out of order. Not fun lugging your luggage up and down 3 floors.
The rooftop pool looked like it had not been cleaned recently. Oily haze and hair floating around made it unappealing. Went only once as it was not great.
This is the worst hotel Ive ever stayed at. First, despite paying ovee $100/night for 2 travelers, staff only wanted to give me 1 room card and they never gave me a 2nd card because “they were short on cards”. They charged a fee for a dirty towel that could have been cleaned in the washer. And last, the music from upstairs was on until around 3 am and was so loud it felt like it was right outside the room.