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Be Playa Hotel Boutique & Rooftop Bar

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Be Playa Hotel Boutique & Rooftop Bar

Master Suite | Jetted tub
Outdoor pool, pool umbrellas, sun loungers
Interior
Poolside bar
Outdoor pool, pool umbrellas, sun loungers

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Playa del Carmen, QROO
  • Quinta Avenida
    2 min walk
  • Quinta Alegría Shopping Mall
    4 min walk
  • Mamitas Beach
    6 min walk
  • Playa Del Carmen, Quintana Roo (PCM)
    20 min walk

Room options

View all photos for Junior Suite

Junior Suite | In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite

  • 484 sq ft
  • City view
  • Sleeps 3

View all photos for Standard Suite

Standard Suite | In-room safe, desk, blackout drapes, iron/ironing board

Standard Suite

  • 377 sq ft
  • Sleeps 3

View all photos for Master Suite

Master Suite | In-room safe, desk, blackout drapes, iron/ironing board

Master Suite

  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Suite Standard

  • Sleeps 2
  • 1 King Bed(s)

Suite Master

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Suite Junior

In-room safe, desk, blackout drapes, iron/ironing board

Suite Junior

  • Sleeps 2
  • 1 King Bed(s)

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Pool
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All inclusive
Parking included
4.0 out of 5, Very Good, (1008)
The price is $85
per night
$104 total
includes taxes & fees
Dec 7 - Dec 8
The Palm at Playa

About this property

Be Playa Hotel Boutique & Rooftop Bar

4-star hotel in Downtown Playa del Carmen
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and concierge services are onsite.
Be Playa Hotel Boutique & Rooftop Bar offers 23 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and bathrobes. 32-inch LCD televisions come with cable channels.

Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries. This Playa del Carmen hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available on request) is offered to guests. This boutique hotel also offers an outdoor pool, a terrace, and multilingual staff. Concierge services and wedding services can be provided.

Be Playa Hotel Boutique & Rooftop Bar is a smoke-free property.

Sushi Club - This restaurant specializes in Asian cuisine and serves lunch and dinner.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) during limited hours on request

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sushi Club

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Be Hotel Playa
Be Playa
Be Playa Hotel
Hotel Be Playa
Be Playa Hotel Riviera Maya/Playa Del Carmen, Mexico
Be Playa Hotel Playa del Carmen
Be Playa Playa del Carmen

Be Playa Hotel Boutique & Rooftop Bar Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 429 out of 754 reviews" "
Rating 8 - Good. 194 out of 754 reviews" "
Rating 6 - Okay. 70 out of 754 reviews" "
Rating 4 - Poor. 25 out of 754 reviews" "
Rating 2 - Terrible. 36 out of 754 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Jason

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Significant maintenance issues
AC was broken. Tub was broken. Very very noisy well into the night. Couldn't open patio door because if noise which made the broken AC even worse. Comfortable bed and nice shower. Otherwise wouldn't return.
Stayed 1 night in Jul 2024

2/10 Terrible

Lilia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Furniture was old, small tv, found roaches, noise from music on roof and no second lock on doors.
Stayed 2 nights in Jul 2024

4/10 Poor

Sebastian

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay at, everything walkable from the hotel. We have stayed here a few times. The breakfast is exceptional.
Stayed 3 nights in Jun 2024

6/10 Okay

Armando

Traveled with group
Liked: Amenities
Disliked: Staff & service
Stayed 1 night in May 2024

2/10 Terrible

Rudeina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am even surprised that Expedia keeps this hotel on its list, let alone advertising this hotel as a four-star hotel. This is completely false advertising. The hotel is terrible in both cleanliness and condition. It is dirty, with cobwebs (that were not new) and cockroaches. I booked it in a rush, trusting that it was a four star hotel. If there was any rating less than edible, I would have chosen it. I called Expedia immediately after one night, and they reimbursed me for all expenses once I showed them pictures of
Stayed 5 nights in May 2024

2/10 Terrible

Joe

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible
Stayed 7 nights in Jan 2024

8/10 Good

Alistair

Traveled with partner
Liked: Staff & service, property conditions & facilities
Was a decent hotel with some issues. We checked in on a Saturday, third floor room and the elevator was out of service. Was told it was fixed only for us to then get stuck in the elevator. We checked out Monday and the elevator was still out of order. Not fun lugging your luggage up and down 3 floors. The rooftop pool looked like it had not been cleaned recently. Oily haze and hair floating around made it unappealing. Went only once as it was not great.
Stayed 2 nights in Mar 2024

2/10 Terrible

Hadasa

Stayed 4 nights in Mar 2024

4/10 Poor

Emilia

Disliked: Staff & service
Stayed 2 nights in Feb 2024

2/10 Terrible

Maria

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst hotel Ive ever stayed at. First, despite paying ovee $100/night for 2 travelers, staff only wanted to give me 1 room card and they never gave me a 2nd card because “they were short on cards”. They charged a fee for a dirty towel that could have been cleaned in the washer. And last, the music from upstairs was on until around 3 am and was so loud it felt like it was right outside the room.
Stayed 1 night in Feb 2024

4/10 Poor

RAMON

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The breackfast was bad, quite few options. The cleaning wa poor with cockruch present. The building AC was noisy all night.
Stayed 4 nights in Feb 2024

8/10 Good

John, Old Toronto

Ac was good! Bumped cold. Sushi resturant was very good downstairs . Pool was a little cold . Room was clean
Stayed 7 nights in Feb 2024

2/10 Terrible

Misael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

Bita

Liked: Cleanliness
Stayed 2 nights in Jan 2024

2/10 Terrible

Moshud

Liked: Cleanliness, property conditions & facilities, room comfort
Bad staff
Hotel is nice and comfortable. The hot water stopped working the 2nd day. The hotel management said that they’ll issue a refund for that night. However, they went back on their words and didn’t give even a penny back. Terrible service
Stayed 2 nights in Jan 2024

4/10 Poor

Gabriela

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
If you are ok with arriving to no hot water & not being given the room you booked, staying here is for you. If you are ok with noise from the club until 4am, this is for you. They did move me rooms due to lack of hot water& shower had a missing door. pool is nice. Breakfast looked good- didn’t have any. Coffee- mediocre. Rooms-old. Staff- lady & older gentleman , kind.
Stayed 6 nights in Dec 2023

8/10 Good

MARK

Stayed 3 nights in Dec 2023

6/10 Okay

Amy

Stayed 2 nights in Dec 2023

6/10 Okay

Maricarmen

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

joan

Liked: Amenities
Fantastico
Stayed 2 nights in Nov 2023

6/10 Okay

Samet

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Located at great location. It is the only pros that i can remember. It is definitely not a good option for families. Maybe ok for couples since there is a club next door playing music till early morning. Hotel itself shows its age. We didn't have a door on the shower for example.. Hot water was always in hesitation to flow or even exist. Very poor lighting.
Stayed 5 nights in Nov 2023

10/10 Excellent

Norberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

JESUS, San Nicolás de los Garza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superó mis expectativas
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveler

Liked: Staff & service
3/5 due to cockroach
The staff was very friendly. Except for the bartender at the rooftop bar. We cut the AC down a bit because it got too cold. Within an hour we saw a cockroach. Food was good though portions were kind of small. As we’re the drink pours. Will probably opt for different lodging next trip to Playa
Stayed 3 nights in Nov 2023