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Blue Diamond Luxury Boutique - All Inclusive - Adults Only

5.0 star property

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Photo gallery for Blue Diamond Luxury Boutique - All Inclusive - Adults Only

On the beach, white sand, sun loungers, beach umbrellas
Egyptian cotton sheets, premium bedding, free minibar, in-room safe
2 bars/lounges, poolside bar
Beach Front Casita | Beach/ocean view
3 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast included

Explore the area

Map
Km. 298.8 Carretera #307, Pto Juarez, Playa del Carmen, QROO, 77710
  • El CamaleĆ³n Mayakoba Golf Course
    ā€Ŗ12 min walkā€¬
  • Gran Coyote Golf
    ā€Ŗ4 min driveā€¬
  • Tres Rios Ecopark
    ā€Ŗ6 min driveā€¬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ā€Ŗ40 min driveā€¬

Room options

View all photos for Beach Front Presidential Suite - Water Circuit Included

Beach Front Presidential Suite - Water Circuit Included | Interior

Beach Front Presidential Suite - Water Circuit Included

  • Ocean view
  • 3821 sq ft
  • Sleeps 6
  • 3 King Beds

View all photos for Beach Front Casita

Beach Front Casita | Living area | 42-inch plasma TV with satellite channels, TV

Beach Front Casita

  • Beach view
  • 1001 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Patio Diamond Suite

Patio Diamond Suite | View from room

Patio Diamond Suite

  • River view
  • 1130 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Cenote Lagoon Deluxe Junior Suite

Cenote Lagoon Deluxe Junior Suite | Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Cenote Lagoon Deluxe Junior Suite

  • Lake view
  • 1023 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Palafitos Junior Suite Rooftop

Palafitos Junior Suite Rooftop | Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Palafitos Junior Suite Rooftop

  • Lake view
  • 721 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Patio

Junior Suite, Patio | Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Junior Suite, Patio

  • 646 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Palafitos Junior Suite

View from room

Palafitos Junior Suite

  • Lake view
  • 711.7 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Blue Diamond Luxury Boutique - All Inclusive - Adults Only

5-star property in Riviera Maya
Catch some rays at the beach or spend the day relaxing at Blue Diamond Luxury Boutique - All Inclusive - Adults Only's full-service spa. Then enjoy a meal at one of the property's 3 restaurants.
Blue Diamond Luxury Boutique - All Inclusive - Adults Only offers 128 accommodations with free minibar items and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. 42-inch plasma televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

A marina, a health club, and complimentary bicycles are featured at the property. In addition to an outdoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 11 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Blue Diamond Luxury Boutique - All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Blue Diamond Luxury Boutique - All Inclusive - Adults Only like a marina and an outdoor pool.

A complimentary breakfast is offered. Dining is available at one of the property's 3 restaurants and guests can grab coffee at the coffee shop/cafƩ. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary. This Art Deco property also offers a health club, a steam room, and a garden. Onsite self parking and valet parking are complimentary.

Blue Diamond Luxury Boutique - All Inclusive - Adults Only has designated areas for smoking.

Guests are offered a complimentary cooked-to-order breakfast.
Aquamarina Restaurant - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Ceviche-Tapas Bar - This beachfront restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Ambar Restaurant - Overlooking the garden, this fine-dining restaurant specializes in Fusion cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and Ć  la carte meals, snacks, and beverages included
Premium alcoholic beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Lessons/classes/games

Cooking
Language

Entertainment

Onsite live performances

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free cooked-to-order breakfast
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ambar Restaurant
  • Aquamarina Restaurant
  • Ceviche-Tapas Bar

Things to do

  • 18-hole adjacent golf course
  • Beach volleyball
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Sauna
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,260 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • On the waterfront
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • 2 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch HDTV with premium cable/satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 23 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 250 per vehicle (roundtrip, maximum occupancy 4)
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Blue Diamond Luxury Boutique Adults Playa del Carmen
Blue Diamond Riviera Maya All Inclusive Resort Playa del Carmen
Blue Diamond Riviera Maya Playa del Carmen
Blue Diamond Riviera Maya All Inclusive Adults Only
Blue Diamond Riviera Maya All Inclusive Resort
Blue Diamond Luxury Boutique All Inclusive Adults Only
Blue Diamond Inclusive Adults
Blue Diamond Inclusive Carmen

Blue Diamond Luxury Boutique - All Inclusive - Adults Only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 526 out of 871 reviews
Rating 8 - Good. 171 out of 871 reviews
Rating 6 - Okay. 75 out of 871 reviews
Rating 4 - Poor. 54 out of 871 reviews
Rating 2 - Terrible. 45 out of 871 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities
The property needs more umbrellas in the pool and beach area
Stayed 3 nights in Feb 2025

10/10 Excellent

ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, very relaxing, not a party resort but that's what we were looking for.
Stayed 9 nights in Jan 2025

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was fantastic. Very much enjoyed rest and relaxation, food and drinks were very good. Would definately stay there again.
Stayed 6 nights in Feb 2025

4/10 Poor

Karissa

Stayed 8 nights in Jan 2025

2/10 Terrible

C. Asha Bandele

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

2/10 Terrible

Louis-Charles

Disliked: Cleanliness, property conditions & facilities

4/10 Poor

Oleg

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Pros: I would like to highlight that the food was exceptionalā€”delicious and well-prepared. We were served restaurant-quality meals three times a day, expertly crafted by the chef. Five stars to the chef! The room was spacious, featuring a walk-in closet and a large bathroom. We had the unique opportunity to observe crocodiles in their natural habitat while feeling completely safe. Cons: The main reason I would hesitate to return to this resort is the limited availability of umbrellas at both the beach and pool areasā€”only five in total. This made it difficult to find adequate shade. The temperature in our room did not go below 25Ā°C, making it uncomfortable for sleeping. Despite reporting the issue three times, and staff attempting to address it, there was no improvement. The lack of air circulation made the room uncomfortably warm. On the night of our arrival (Saturday), we realized we had forgotten a hairbrush. When we visited the shop in the lobby on Sunday, we found it closed for the day. A receptionist kindly asked if we needed assistance, and after explaining our situation, she assured us that a maid would provide a brush, as it was typically included in the room amenities. Unfortunately, we never received it. The following day (Monday), we checked the shop again, but they did not carry any brushes or combs. When we asked the concierge if a staff member could purchase one for us on their way to work, we were informed that employees do not leave the resort premises.
Stayed 7 nights in Feb 2025

6/10 Okay

Anna

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed for 4 nights at the end of January. Pros: Very clean beach (seaweed is being removed constantly), white sand, warm water even in January Food was actually very good, way better than at other all inclusive resorts Iā€™ve been. Only 2 restaurants but for 4 nights it was plenty. Gorgeous grounds with a bunch of wild animals, but not too much, we were not disturbed by them This is not a party resort, most of the people there are retired couples. Cons: The only decently size pool is only 4 ft deep Only one bar, open till 1 am. Good liquor though We were asking for a second blanket for 2 days, calling multiple times a day. We were originally supposed to stay in the room with 2 beds but there was none available when we arrived, despite me specifically booking it. I even wrote a note in Spanish for housekeeping and left $5, asking for a second blanket. Well, they took the money but the blanket never came. Had to call to fix the hot water the first day, though they did come pretty fast Casita smelled like mold but that is something I found to be true for every resort in area. The only alcohol in the room is cheap beer, room service doesnā€™t have any They charge $20 for room service. The food was absolutely gross. Which is weird because food in the restaurants was quite good Mexican show during Mexican dinner was horrifying and gave me anxiety. They were performing in between tables, very loud drums and tried to interact with the audience. Neither me or my friend liked it
Stayed 4 nights in Jan 2025

2/10 Terrible

Janelle

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Autumn

Stayed 4 nights in Feb 2025

6/10 Okay

Jo

Traveled with family
Property is not maintained. Paint and wood peeling in pool area bathrooms. Property has poor lighting in common areas. Sidewalk and drive path for golf carts share the same space which is unsafe for guests to walk at night and in the day.
Stayed 4 nights in Jan 2025

4/10 Poor

Verified traveler

Traveled with group
Disliked: Amenities, property conditions & facilities
We stayed at this hotel for five days. At first glance, the property looks nice, and the rooms are clean, comfortable, and offer great private areas. However, issues started almost immediately. The rooms are about 0.7 miles from the only place to get food, drinks, and access to the pool. While they do have carts with friendly drivers, they arenā€™t always available, making for a long walk. There are bikes scattered around, but theyā€™re often hard to find since many guests take them back to their rooms. The food was average, and the drinks were about what youā€™d expect. Most of the staff was friendly, but we encountered several service issues. We were locked out of our room twice due to faulty key cards. Each time, it took over 45 minutes for someone to assist us, and then we were told to go back to reception to get new keysā€”turning a simple lockout into an hour-long ordeal. The in-room hairdryer was broken, missing a prong, and despite requesting a replacement, we never received one. Housekeeping did not replenish the in-room coffee or wet bar items unless specifically requested daily. One day, they skipped our room entirely, leaving us without fresh towels or cleaning service. The spa massage was enjoyable, but there was a significant pricing discrepancy. We were quoted $233 for two massages, but the actual charge was closer to $500. Additionally, many public areas of the hotel, including restrooms, were in poor conditionā€”broken, run-down, or lacking water and electricity.
Stayed 4 nights in Feb 2025

8/10 Good

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2025

2/10 Terrible

angelo

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This was the worst resort Iā€™ve ever stayed at in my life. 7 night reservation, our party of four wanted out after one night, they offered ZERO refund for 6 unused nights. Avoid this place unless youā€™re into being depressed and sad on your vacation. Will be talking to Amex about contesting this, Terrible
Stayed 7 nights in Jan 2025

10/10 Excellent

paul e

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Blue Diamond is a safe and quiet place to relax and unwind. A la Carr food is delicious; the staff is friendly and accommodating. The beach is kept very clean and the water is inviting. Nice infinity pool too. No kids no casino no disco. Just what I needed!
Stayed 8 nights in Jan 2025

6/10 Okay

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

James William

Traveled with partner
Liked: Cleanliness, amenities
We really enjoyed the quiet and the food was amazing. With this property being adult only, only having 2 umbrellas on the beach was ridiculous. Some of the serving staff was very good, others not as much. We were the only couple in the Aquamarina and it took forever for someone to wait on us.
Stayed 7 nights in Jan 2025

8/10 Good

Keenan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a relaxed time this is the place. It is not a party resort, it's a slow paced small quiet resort. And that was what we needed so glad we found it. The pool being not heated is shame. The bikes are really rough to get around on. But the spa area is great and you can use the majority of it included in our costs. Room was really nice, but some of the property is showing age.
Stayed 5 nights in Jan 2025

2/10 Terrible

La Shawn Makia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and romantic hotel for couples
Stayed 2 nights in Jan 2025

6/10 Okay

Annamarie

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The resort has so much potential. Pros: Food is very good and plated meals were nice. Most meals take over an hour to finish. Two restaurants were open most nights. Aguamarine is open every night and the Ambar was open Tuesday, Wednesday, Thursday and Saturday. You can swim in the cenote everyday just have to sign up. Snorkeling happens Monday Wednesday and Friday at 230. Be warned there is no dock so you will walk to the boat in the water, bring a towel. There is a civiche class and Spanish class once a week. Beach is beautiful and is well maintained. Very quiet and relaxing. Large beautiful rooms, we had hot water but some guests did complain of cold water. Plunge pool is filled for free just give them 24 hours notice but it is cold water. The jungle theme was unique with a lot of different wildlife to see. It can be a con if looking for a more Caribbean style beach vibe vacation. Cons: A new resort is being built next door so you will hear loud construction equipment and sometimes the smell of diesel for several hours. Not within their control but something to be aware of. The facilities are in desperate need of a makeover everything is very tired. One pool, not heated. Very very quiet. Cigar lounge, M-bar are closed. Many areas not in service and the entrance is very lack lustre. There is a TV in the room but it didn't work and a telephone but that also didn't work. The cleaning staff are different then the staff that will refill the mini bar in the room.
Stayed 4 nights in Jan 2025

8/10 Good

Akif R

Stayed 5 nights in Jan 2025

10/10 Excellent

Valentin

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 19 nights in Dec 2024

8/10 Good

Rachel

Stayed 5 nights in Dec 2024

10/10 Excellent

greg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a tranquil oasis. Perfect location where guests don't feel like they are at a large all inclusive resort. Everyone we saw all seems to be happy and satisfied with their choice of hotel. What makes the difference at Blue Diamond is the staff. You get the sense they are genuine when they say hello. They care. A big thank you to the excellent staff and service from Martin, Luis, Francisco, Jenny and many others. For feedback and improvement I would suggest bike repairs as some were a little rundown. With such a unique property I would encourage the front desk desk staff to be a little more trained in communication and customer service given its your first impression when arriving. Thank you Blue Diamond.
Stayed 5 nights in Dec 2024