Along with an outdoor pool, this hotel has a children's pool and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front-desk safe.
Casa Melissa - Near Yucatek Divers offers 33 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. 32-inch plasma televisions come with cable channels.
Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.
An outdoor pool and a children's pool are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
Casa Melissa - Near Yucatek Divers features an outdoor pool and a children's pool. Public areas are equipped with complimentary wireless Internet access. This Playa del Carmen hotel also offers a terrace, a front-desk safe, and an elevator.
Casa Melissa - Near Yucatek Divers has designated areas for smoking.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Area shuttle (surcharge)
Things to do
Children's pool
Outdoor pool
Family friendly
Children's pool
Free crib
Outdoor pool
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Outdoors
Terrace
Accessibility
Elevator
More
2 buildings
3 floors
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free crib
Bathroom
Hair dryer
Towels provided
Entertainment
32-inch HDTV with cable channels
Food and drink
Coffee/tea maker
Free bottled water
Minibar
More
Air conditioning
Individual furnishings
Iron/ironing board on request
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
We should mention
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Casa Melissa
Casa Melissa Playa del Carmen
Casa Melissa Villa Playa del Carmen
Casa Melissa Riviera Maya/Playa Del Carmen, Mexico
Casa Melissa Hotel Playa del Carmen
Casa Melissa Hotel
Casa Melissa - Near Yucatek Divers Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 328 out of 799 reviews" "
10 - Excellent
328
Rating 8 - Good. 300 out of 799 reviews" "
8 - Good
300
Rating 6 - Okay. 114 out of 799 reviews" "
6 - Okay
114
Rating 4 - Poor. 31 out of 799 reviews" "
4 - Poor
31
Rating 2 - Terrible. 26 out of 799 reviews" "
2 - Terrible
26
8.8/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Okay
Heather, Greeley
Sep 19, 2024
Liked: Cleanliness, staff & service
Casa Melissa is in a great location. Tons of shopping, lots of restaurants and the beach is a two minute. The staff was very friendly and helpful. The rooms are clean. The reason I didn’t give it 5 stars for everything is because we had almost no shower pressure and we didn’t have hot water for a few days. The beds are very hard. This place is a great place to stay if you want be in the middle of the action! All in all we had a great stay.
Heather
Stayed 5 nights in Sep 2024
6/10 Okay
Eric
Business traveler, Traveled with family
Sep 11, 2024
The room was nice. However, the pool was not clean and if you have an oceanfront room the view is corrupted by an unsightly view of a lot of property that has construction debris and a mattress. The location is close to all the restaurant stores, etc. We stayed there only 2 days because of the great price before we moved to another location so it worked for us.
Close to everything and felt safe. Beds were hard which was ok for me but maybe not others. Wifi clicked off and on randomly so I used my data and roaming to ensure I was connected. Tv only hooked up to YouTube or Netflix which is ok because we didn’t need the tv much. Amazing view. Pool was great to refresh in after a walk or a beach swim.
Staff was friendly, facility was clean, location close to Ferri, beach, 5th Avenue and ADO buys services. Overall great pick, would definitely book here again.
location is perfect, and the overall ambient of the hotel is great.....i wish they had some kind of continental breakfast, and for them to accept pets...other than that everything was good
Excellent budget friendly hotel. No frills, but you're in a fantastic location close to everything. Literally 5 seconds from the beach or shopping or restaurants. For all the action going on it is surprisingly quiet.
No recomiendo este lugar por ningún motivo me robaron de la habitación un llavero Michale kors de mi
bolsa y me quebraron una de mis maletas! Me di cuenta cuando llegué al aeropuerto 😡😡😡😡😡😡
A great place to stay in PDC, on the main plaza with all of its local daily activity and just steps from both the ADO terminal and the beach. Although the area is bustling, it is quite serene on the large balconies of the oceanfront junior suites. My oceanfront junior suite was very large, a bit spartan but with a gorgeous view and a wonderful breeze when you are on the balcony. Highly recommend.
We really enjoyed our stay at Casa Melissa hotel. The location was perfect walking distance to the beach and walking distance to the shops and restaurants. Right next to the parque de fundadores had daily dances and events going on. Balcony had a great beachfront view. The hotel was very clean. Will definitely stay here again!
Stayed in this Hotel from 27 April 2024 to 30 April 2024.
We absolutely loved our stay here and would love to go back again.
Pros -
1. Location: located on Juarez Ave. and 5th Ave, this place is right across Parque Los Fundadores. Its steps to the beach, 5th Ave., ADO Terminal. Very convinient location in terms of transportation, food and nightlife.
2. Hotel Staff: The hotel staff are super kind and helpful. Always greeting you with a smile and assisting you.
3. Rooms: The rooms are very spacious and clean. Our room had a view of the Carribbean sea and Parque Los Fundadores. It had a walkout balcony as well.
4. Safety: We felt very safe at this hotel. There was a locker in the room as well to keep our valuables. The hotel has an iron gate that is closed every night at 12am. We were told that the front desk staff would open it incase we needed to go out.
5. Pool: the hotel has a swimming pool. Small but clean. Its a nice place to cool off after an exhausting day.
This small hotel is clean with nice decor...it's just off the beach on the south end of town with many rooms having an ocean view. Very reasonable rates!
This hotel is in the middle of the touristic area, and a short walk from the ferry, shopping mall, beach, and stores. It is also close to the ADO station. It is very safe. The hotel was clean and service was good. It can be loud at night depending on events at Parque los fundadores, but relatively quiet after 11pm. I would definitely stay here again.
I was very happy with my stay at Casa Melissa Hotel. I booked my stay without any expectations and I was satisfied at the end. It's literally close to everything. Right when you step out, everything is in front of you and all around. The ADO bus station is around the corner as well restaurants, pharmacy, 7/11, bank, Cozumel ferry. Like everything! The hotel itself is basic bu ct we got A/C, oceanview, hot water,leanliness