Casa Melissa - Near Yucatek Divers

3.0 star property

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Standard Room, 1 Bedroom, Ocean View, Oceanfront | Terrace/patio
Standard Room, 1 Bedroom, Ocean View, Oceanfront | Minibar, in-room safe, individually furnished, blackout drapes
Junior Suite, 1 King Bed, Oceanfront | Terrace/patio
32-inch plasma TV with cable channels, TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Ave. Juarez, entre 1ra y 5ta Norte, Colonia Centro, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪2 min walk‬
  • Playa del Carmen Main Beach
    ‪2 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪2 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Standard Room, 1 Bedroom, Partial Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • Partial ocean view
  • Sleeps 3

Standard Room, 1 Bedroom, Ocean View, Oceanfront

8.6 out of 10
Excellent
(20 reviews)
  • Ocean view
  • Sleeps 3

Studio, Ocean View

8.0 out of 10
Very good
(1 review)
  • Partial ocean view
  • Sleeps 3

Junior Suite, 1 King Bed, Oceanfront

8.6 out of 10
Excellent
(7 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Casa Melissa - Near Yucatek Divers

3-star hotel in Downtown Playa del Carmen
Along with an outdoor pool, this hotel has a children's pool and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front-desk safe.
Casa Melissa - Near Yucatek Divers offers 33 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. 32-inch plasma televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Casa Melissa - Near Yucatek Divers features an outdoor pool and a children's pool. Public areas are equipped with complimentary wireless Internet access. This Playa del Carmen hotel also offers a terrace, a front-desk safe, and an elevator.

Casa Melissa - Near Yucatek Divers has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available
  • Area shuttle (surcharge)

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Casa Melissa
Casa Melissa Playa del Carmen
Casa Melissa Villa Playa del Carmen
Casa Melissa Riviera Maya/Playa Del Carmen, Mexico
Casa Melissa Hotel Playa del Carmen
Casa Melissa Hotel

Casa Melissa - Near Yucatek Divers Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 369 out of 879 reviews
Rating 8 - Good. 323 out of 879 reviews
Rating 6 - Okay. 128 out of 879 reviews
Rating 4 - Poor. 31 out of 879 reviews
Rating 2 - Terrible. 28 out of 879 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Rocio, oxnard

Traveled with family and small children
Liked: Cleanliness
If you MUST need reliable WiFi, avoid this place. It's also very noisy and there’s dogs that bark all night. Other than that, it’s clean; housekeeping comes daily and it’s located in a very convenient area.
Stayed 7 nights in Apr 2025

8/10 Good

Kurt

Stayed 1 night in Mar 2025

8/10 Good

maryann, El Monte

Traveled with family
Liked: Cleanliness
Good location near beach and restaurants
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, great staff!

Location is perfect - steps to the beach. The staff was extremely helpful and always ready to help. I travel about 100 days a year between business and personal matters. We were in town for business and I was pleasantly surprised at how well the place looked and how helpful the staff was. It’s close to the beach so you have that “beach” wear feel, but overall it was a great stay and I’d recommend it.
Stayed 5 nights in Mar 2025

10/10 Excellent

Alfred

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The WiFi was in & out but I’m glad we had out Verizon cellular travel package. The hotel was basically right on the beach! Location was AMAZING! Definitely recommend 👍
Stayed 3 nights in Mar 2025

6/10 Okay

Kulwant

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dogs barking for most of evening and throughout night. Other than the barking, the place is great. Perfect location with shopping, restaurants, beach within steps of hotel. Staff were friendly and helpful.
Stayed 1 night in Mar 2025

8/10 Good

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We would stay here again. This was a lovely smaller hotel which was central to everything - buses, collectivos, food, bars, beach. For being so central it was also quiet - no night club noise ! The hotel has great sound proofing - we did not hear anyone in adjoining rooms for the 2 week stay! We had a couple of issues- our shower broke for 48hours, but the staff let us use another room to wash while it was fixed. The cleaners do a fantastic job at this hotel, it is very clean. Bed a little hard but that’s preference and we slept well. Room spacious. The hotel does not do food, but there are shops literally within a minutes walk, and the price could not be beaten - very reasonably priced for location
Stayed 14 nights in Jan 2025

10/10 Excellent

Deanne

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our 2 week stay @Casa Melissa. You couldn’t get a better place so close to the beach at this price. Staff was great, very attentive, and friendly. Rooms were clean, comfy beds, and a nice shower. Not a fancy place, but amazing for the price. You are so close to everything in Playa Del Carmen, without the noise from nightclubs. I would definitely stay here again.
Stayed 14 nights in Mar 2025

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service
Excellent overall value for the money. Rooms are nicer than you would expect, for the money. Stayed here several times. But pool water was a bit murky most recent visit. Very nice location right next to: the Central Park with many live cultural activities, the ferry. No parking! Several block walk to paid parking which is risky. They are very strict.
Stayed 8 nights in Mar 2025

6/10 Okay

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

me

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 7 nights in Mar 2025

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Will stay again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about the property. However, the beach was a bit noisy at times and crowded. All to be expected!
Stayed 1 night in Mar 2025

10/10 Excellent

Elco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I almost want to keep this a secret and make up lots of bad stuff. But I know that would be a lie. This place was wonderful and an absolute gem. Staff was Terrific. With a big thank you to Carla and Alejandra for being awesome.
Stayed 7 nights in Mar 2025

8/10 Good

Norman

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Phillip Martin, Farmington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location,Location,Location This was our 4-5th stay, we have stayed at other hotels and locations but this is the one we like the best and we now stick with, the partial seaside 3rd floor rooms are the best with the bricked domed ceilings IMHO, it was our 25th Anniversary and they went the extra mile to make the room nice with heart balloons and love swans from towels and a nice message, also the views from the balconies are amazing overlooking the central square and the beach and sea with a view of Cozumel in the distance and the Ferry Terminals about 300 yards away but you can't hear it just see it and all the people coming and going, if you enjoy people watching this is the spot, yet mostly quiet enough to sleep or take a nap at any time there are maya dance shows during the day 10-11 am and stop around 7-8pm in the square but not too loud, the hotel is located 5th and Juarez so about 50 yards to the hotel from the ADO bus station you can take from and back to the airport for $12.50 USD each way and 20 yards from some of the best powdered beach in Playa, also the AC worked great.
Stayed 7 nights in Feb 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location

Stayed 2 nights in Feb 2025

8/10 Good

Vikram

Traveled with partner
Liked: Cleanliness, staff & service
I had spotty wifi throughout the stay. The staff was quick and helpful in resolving it initially, but the problem persisted. The room was okay. There was a mini fridge that didn't work, a coffee maker but no coffee or any coffee apparatus. The door was hard to lock and unlock without pushing it. The staff made up for the few things that didn't work in the room. They were pleasant and always helpful. Great location, but noisy. Not what you want if peace and quiet is what you're looking for. 3.5/5 for me.
Stayed 4 nights in Feb 2025

10/10 Excellent

Truc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Ronald

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Andrew Gary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location if you want to be near the action. Can be a little noisy as there is so much going on. Get an ocean view room on 2nd or 3rd floor. Very clean. Walk out the door to shopping, restaurants or the beach and the park is right across the street with street performances etc. Ferry to Cozumel is steps away.The pool is a little small but it works. Had a great time.
Stayed 9 nights in Feb 2025

8/10 Good

Shane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and the staff were very pleasant. It does have an ocean view but is not on the ocean. It is located near the city square and ferry launch which makes getting around very easy. It can get a little loud but it generally quiet by 10pm. The pool area was clean but the water was a little cloudy. Overall it was a nice place to stay within that budget.
Stayed 4 nights in Feb 2025