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Casa Melissa - Near Yucatek Divers

3.0 star property

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Junior Suite, 1 King Bed, Oceanfront | Terrace/patio
Standard Room, 1 Bedroom, Ocean View, Oceanfront | Terrace/patio
Standard Room, 1 Bedroom, Ocean View, Oceanfront | Minibar, in-room safe, individually furnished, blackout drapes
32-inch plasma TV with cable channels, TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Ave. Juarez, entre 1ra y 5ta Norte, Colonia Centro, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪2 min walk‬
  • Playa del Carmen Main Beach
    ‪2 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪2 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Standard Room, 1 Bedroom, Partial Ocean View

Standard Room, 1 Bedroom, Partial Ocean View | Minibar, in-room safe, individually furnished, blackout drapes

Standard Room, 1 Bedroom, Partial Ocean View

  • Partial ocean view
  • Sleeps 3

View all photos for Standard Room, 1 Bedroom, Ocean View, Oceanfront

Standard Room, 1 Bedroom, Ocean View, Oceanfront | Minibar, in-room safe, individually furnished, blackout drapes

Standard Room, 1 Bedroom, Ocean View, Oceanfront

  • Ocean view
  • Sleeps 3

View all photos for Studio, Ocean View

Minibar, in-room safe, individually furnished, blackout drapes

Studio, Ocean View

  • Partial ocean view
  • Sleeps 3

View all photos for Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront | Minibar, in-room safe, individually furnished, blackout drapes

Junior Suite, 1 King Bed, Oceanfront

  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About this property

Casa Melissa - Near Yucatek Divers

3-star hotel in Downtown Playa del Carmen
Along with an outdoor pool, this hotel has a children's pool and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front-desk safe.
Casa Melissa - Near Yucatek Divers offers 33 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. 32-inch plasma televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Casa Melissa - Near Yucatek Divers features an outdoor pool and a children's pool. Public areas are equipped with complimentary wireless Internet access. This Playa del Carmen hotel also offers a terrace, a front-desk safe, and an elevator.

Casa Melissa - Near Yucatek Divers has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available
  • Area shuttle (surcharge)

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Casa Melissa
Casa Melissa Playa del Carmen
Casa Melissa Villa Playa del Carmen
Casa Melissa Riviera Maya/Playa Del Carmen, Mexico
Casa Melissa Hotel Playa del Carmen
Casa Melissa Hotel

Casa Melissa - Near Yucatek Divers Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 365 out of 870 reviews
Rating 8 - Good. 320 out of 870 reviews
Rating 6 - Okay. 127 out of 870 reviews
Rating 4 - Poor. 31 out of 870 reviews
Rating 2 - Terrible. 27 out of 870 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Phillip Martin, Farmington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location,Location,Location This was our 4-5th stay, we have stayed at other hotels and locations but this is the one we like the best and we now stick with, the partial seaside 3rd floor rooms are the best with the bricked domed ceilings IMHO, it was our 25th Anniversary and they went the extra mile to make the room nice with heart balloons and love swans from towels and a nice message, also the views from the balconies are amazing overlooking the central square and the beach and sea with a view of Cozumel in the distance and the Ferry Terminals about 300 yards away but you can't hear it just see it and all the people coming and going, if you enjoy people watching this is the spot, yet mostly quiet enough to sleep or take a nap at any time there are maya dance shows during the day 10-11 am and stop around 7-8pm in the square but not too loud, the hotel is located 5th and Juarez so about 50 yards to the hotel from the ADO bus station you can take from and back to the airport for $12.50 USD each way and 20 yards from some of the best powdered beach in Playa, also the AC worked great.
Stayed 7 nights in Feb 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location

Stayed 2 nights in Feb 2025

8/10 Good

Vikram

Traveled with partner
Liked: Cleanliness, staff & service
I had spotty wifi throughout the stay. The staff was quick and helpful in resolving it initially, but the problem persisted. The room was okay. There was a mini fridge that didn't work, a coffee maker but no coffee or any coffee apparatus. The door was hard to lock and unlock without pushing it. The staff made up for the few things that didn't work in the room. They were pleasant and always helpful. Great location, but noisy. Not what you want if peace and quiet is what you're looking for. 3.5/5 for me.
Stayed 4 nights in Feb 2025

10/10 Excellent

Truc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Ronald

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Andrew Gary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location if you want to be near the action. Can be a little noisy as there is so much going on. Get an ocean view room on 2nd or 3rd floor. Very clean. Walk out the door to shopping, restaurants or the beach and the park is right across the street with street performances etc. Ferry to Cozumel is steps away.The pool is a little small but it works. Had a great time.
Stayed 9 nights in Feb 2025

8/10 Good

Shane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and the staff were very pleasant. It does have an ocean view but is not on the ocean. It is located near the city square and ferry launch which makes getting around very easy. It can get a little loud but it generally quiet by 10pm. The pool area was clean but the water was a little cloudy. Overall it was a nice place to stay within that budget.
Stayed 4 nights in Feb 2025

10/10 Excellent

Maribel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our fist time visiting and loved the Location and Cleanliness of the hotel
Stayed 4 nights in Feb 2025

10/10 Excellent

Tim

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful small hotel with ocean views next to parque Fundadores. Great clean rooms, great location, great price!
Stayed 15 nights in Feb 2025

8/10 Good

Kara

Liked: Cleanliness, property conditions & facilities, room comfort

Great location to beach and ferry

If you are looking for the perfect location. Steps to the ferry, beach and 5th avenue then this is it. The rooms are very clean, Housekeeping is excellent. however we did not use the pool as it was quite foggy and full of sand. If we could have used the pool I would have rated a 5. We stayed in an oceanfront which is lovely to listen to the ocean however you will have an empty abandoned lot in front of your view. I still would stay here again for price and convenience to everything.
Stayed 3 nights in Feb 2025

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location right on the beach, close to everything.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kenneth, Augusta

Traveled with group, Traveled with partner
Liked: Cleanliness
Location was fantastic!
Stayed 1 night in Feb 2025

8/10 Good

FERNANDO

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 2 nights in Feb 2025

8/10 Good

Elizabeth, Fayetteville

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, right on the beach and close to the ferry and ADO bus. Room was comfortable and clean. Only two small complaints - 1) proximity to square meant hours of flute/drums in the evenings (with outside doors closed), so if you want silence request a room not facing the square; 2) water pressure was terrible in the shower due to a calcified shower head. Once removed it was great, but just good to know.
Stayed 2 nights in Feb 2025

8/10 Good

Maria, ROUND ROCK

Liked: Cleanliness, staff & service, property conditions & facilities
Gloria & staff excelent. Internet was NOT available in my room I think they need to work on that for safety reasons. In case if I get sick there’s no way how to communicate with reception.
Stayed 2 nights in Jan 2025

10/10 Excellent

Chazia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean and located is perfect!
Stayed 1 night in Feb 2025

6/10 Okay

Rachael

Liked: Staff & service
The property was okay. It was safe clean and good for a one night stay. Not some place I would stay for longer.
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen, New York

Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Javed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Private beach beside you in the morning!

Loved this hotel it was literally right beside the beach and less then a minute walk to Quintano 5th avenue . The service was very good - AC was great - extremely clean - staff was excellent - I went for a swim at 8am and the beach was to myself - from my balcony at the hotel i was able to see and hear the sounds of the waves
Stayed 3 nights in Jan 2025

10/10 Excellent

Florence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We totally enjoyed our stay at the Casa Melissa. Very clean, friendly staff. Close very close to the beach. 2 minutes from 5th Ave
Stayed 11 nights in Jan 2025

6/10 Okay

Launie

Liked: Cleanliness
Disliked: Staff & service
If you want action… this is the place to be! Located right at the square where all the night action goes on till after midnight…. And daytime you are steps from the beach! The pool is nice and the empty lot next door is green and clean! I refused maid service while I was there just traded towels when I needed them! Still ended up having a bunch of money taken from the safe when I was out! Front desk claimed impossible… of course! I emailed manager and heard nothing! There is do much light and windows to the exterior hallway bring a sleeping mask! My kids were up at 2 am thinking it was daylight! Rock hard beds… basic hotel but location was amazing
Stayed 4 nights in Jan 2025

8/10 Good

Enrique

Liked: Cleanliness, property conditions & facilities
Poor internet signal!!!
Stayed 5 nights in Jan 2025