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Catalonia Playa Maroma – All Inclusive

4.0 star property

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Photo gallery for Catalonia Playa Maroma – All Inclusive

On the beach, white sand
Outdoor pool
Privileged Suite | Minibar, in-room safe, desk, laptop workspace
3 bars/lounges, poolside bar
Minibar, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub

Explore the area

Map
Carretera Federal 307 Km.306-250, Maroma, Playa del Carmen, QROO, 77710
  • Maroma Beach
    ‪2 min drive‬
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪7 min drive‬
  • Paradise Beach
    ‪9 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪45 min drive‬

Room options

View all photos for Privileged Superior

Privileged Superior | Minibar, in-room safe, desk, laptop workspace

Privileged Superior

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Privileged Romance Deluxe

Privileged Romance Deluxe | Minibar, in-room safe, desk, laptop workspace

Privileged Romance Deluxe

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Privileged Suite

Privileged Suite | Minibar, in-room safe, desk, laptop workspace

Privileged Suite

  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Privileged Romance

Privileged Romance | View from room

Privileged Romance

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Privileged Suite Ocean View & Swim Out

Privileged Suite Ocean View & Swim Out | Minibar, in-room safe, desk, laptop workspace

Privileged Suite Ocean View & Swim Out

  • Partial ocean view
  • 1253 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Deluxe Room

Premium Deluxe Room | Minibar, in-room safe, desk, laptop workspace

Premium Deluxe Room

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

  • 409 sq ft
  • Sleeps 1
  • 1 King Bed

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About this property

Catalonia Playa Maroma – All Inclusive

4-star property in Maroma
Catch some rays at the beach or spend the day relaxing at Catalonia Playa Maroma – All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Catalonia Playa Maroma – All Inclusive offers 404 accommodations with minibars and safes. Rooms open to balconies. This Playa del Carmen property provides complimentary wired and wireless Internet access.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Alegría SPA has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Catalonia Playa Maroma – All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Catalonia Playa Maroma – All Inclusive features outdoor tennis courts and an outdoor pool. Dining is available at one of the property's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This all-inclusive property also offers a children's pool, a nightclub, and a hot tub. Complimentary self parking is available on site.

Catalonia Playa Maroma – All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
El Pajarito - Overlooking the garden, this buffet restaurant serves lunch and dinner.
Toscana - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Adelita - Overlooking the pool, this theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Grill - This steakhouse specializes in international cuisine and serves dinner only. Open daily.
Ayami - This theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, French, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Adelita
  • Ayami
  • El Pajarito
  • Grill
  • Toscana

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • On the bay
  • On the beach
  • On the boardwalk/promenade
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • 6 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2000
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

We have included all charges provided to us by the property.

Please note: Guests require a ticket to access each a la carte restaurant. Tickets are provided at check-in, based on length of stay. Tickets cannot be purchased.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Catalonia Maroma
Catalonia Maroma Privileged
Catalonia Privileged
Catalonia Privileged All Inclusive
Catalonia Privileged Maroma
Catalonia Privileged Maroma All Inclusive All-inclusive property
Privileged Maroma
Catalonia Playa Maroma Del Carmen
Catalonia Playa Maroma Hotel Playa Del Carmen
Catalonia Privileged Maroma All Inclusive Playa del Carmen
Catalonia Privileged oma Incl
Catalonia Privileged Maroma All Inclusive
Catalonia Playa Maroma – All Inclusive Playa del Carmen
Catalonia Playa Maroma – All Inclusive All-inclusive property

Catalonia Playa Maroma – All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 561 out of 1005 reviews
Rating 8 - Good. 247 out of 1005 reviews
Rating 6 - Okay. 104 out of 1005 reviews
Rating 4 - Poor. 59 out of 1005 reviews
Rating 2 - Terrible. 36 out of 1005 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nataliia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean was wonderful, the nature was very cool, the employees were very nice.
Stayed 9 nights in Feb 2025

10/10 Excellent

Sergii

Liked: Cleanliness, staff & service, property conditions & facilities
Almost perfect experience. Some problems with room...
Stayed 6 nights in Feb 2025

10/10 Excellent

Sasha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property for a reasonable price.
Stayed 4 nights in Jan 2025

8/10 Good

Irena

Liked: Cleanliness, staff & service

Best with a few fixable wrinkles

This was our 8th stay at Catalonia and we plan to go back next year. The pluses: perfect location, beautifully groomed and landscaped grounds, no golf or gambling, attracts visitors from around the globe, fantastic staff gorgeous beach (when there is not sargasum grass), generous rooms, varied food choices, excellent guest services. Minuses: A/C in rooms is uneven, food is in some restaurants could be upgraded. Deafening assultative and unnecessary loud music at the pool with the bass at an unacceptable volume damaging to the hearing of children and adults. Great juice bar at the pool and great espresso in several locations. Beautiful walking path through a jungle landscape between the beach and the reception area and bar/coffee bar. We plan to return next February.
Stayed 11 nights in Feb 2025

10/10 Excellent

SCOTT

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked our stay at Catalonia along with a small group of family members. My girlfriend (now wife) and I had a beautiful wedding on the beach (thanks to our wedding planner Paloma) and it was truly a magical moment. This resort lived up to everything we could possibly want. The food was great, the white sand beaches were pristine with beautiful blue/green water, nice pools, bartenders that pour tequila liberally, friendly staff with endless smiles, and wildlife that kept the kids and adults amused all the time. The coatis (Mexican raccoon) are everywhere and are harmless. We also saw a spider monkey with a baby on her back that was priceless. We can hardly wait to come back to this place to celebrate our wedding anniversary.
Stayed 10 nights in Feb 2025

8/10 Good

Ewelina, Stamford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came here to celebrate my 40th bday. When we booked we upgraded to the privileged superior suit, high recommend. When we checked in our 1st room it was less than expected, no hot water, or pressure and both night stands were broken. We talked to the front desk who said they would send someone to look at everything but nothing happened. So we later requested a room change which was provided to us, but we had to wait until 3. Your guest service agent on property Alfonzo was amazing. Alfaonzo ap us at the pool to make sure everything was going well with our stay and we informed him about the room. From that moment we didn’t have to worry about anything, he made contact with the front desk and housekeeping to make sure everything was going smoothly with the cleaning and ability to get the new room without having to waste any of our vacation time. He was awesome and made the whole room change experience easy. I’d like to give him a huge thank you because he really saved the beginning of our trip. Once we got into our new room the a/c wasn’t working but again Alfonzo was able to get someone up right away to fix it and it was up and running within 10 min. After that everything was perfect! Better than I expected and more than I could have hoped for. Your staff is amazing, I took the water gym class every day and the staff hosting all the activities were top knotch, fun and engaging Bernabe & Alejandra at Beloved were our favorit staff, they were amazing. The beach is perfection!

10/10 Excellent

Jenny, Central Falls

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was perfect cleaned and workers were so nice
Stayed 4 nights in Feb 2025

4/10 Poor

Burc

Disliked: Staff & service
Stayed 5 nights in Feb 2025

8/10 Good

Natasha Alisha

Traveled with family and small children
Liked: Property conditions & facilities
This was a very good experience
Stayed 9 nights in Feb 2025

2/10 Terrible

Anton

Stayed 7 nights in Oct 2024

8/10 Good

Judith Rock

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice. Didn’t like 3rd floor to many steps. No elevator. Noisy. Something was running (generator?) and it was loud entire night. Hard to get into dinner places With that said we did have a good time.
Stayed 7 nights in Feb 2025

10/10 Excellent

DONALD

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 7 nights in Feb 2025

10/10 Excellent

nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good beach area. Too much green jungle, and space to walk in the beach
Stayed 14 nights in Feb 2025

10/10 Excellent

Francisco, West StPaul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Feb 2025

10/10 Excellent

Olivia Anne

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was second to none. My 4 year old has an egg allergy and they were extremely accommodating and geniunely cared about his allergy. The rooms were clean and renovated. Pool was excellent for a young family. Drinks were plenty and food was yummy. Beach was out of this world! Cant ask for anything more.
Stayed 7 nights in Feb 2025

10/10 Excellent

Dmitrii

Stayed 7 nights in Feb 2025

10/10 Excellent

Jenny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and service.
Stayed 7 nights in Feb 2025

10/10 Excellent

Deidra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful trip with an amazing beach Loved the quiet and many food options. Service was excellent and everything was clean and and beautiful.
Stayed 8 nights in Feb 2025

2/10 Terrible

Courtney

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time visiting the resort. 2023 was great. 2024 was horrible. We had to move to 3 different rooms due to construction noise, dirty beds, AC not working in 2 rooms. This caused us to miss 1 full day of our trip waiting for rooms. The 3rd room was infested with fire ants and we were both bitten all over (we have photos) including our feet, legs and groin. They wouldn't do anything about it. There was no hot water until the last day. They didn't replenish toilet paper one day even when we called repeatedly. Hand towels & washcloths weren't replenished twice & rooms weren't cleaned until sometimes 5 pm. The power went out repeatedly. They gave us a spa credit for massages for all that kept happening but then wouldn't do the massages & made us choose another service. We talked to the manager who told us to follow up after the trip with an email & she would help fix/help with credit towards a future trip. Emailed repeatedly and she never returned one email nor did her management or any Catalonia representative. Called with no callback. I cried so much as this vacation turned out not to be a vacation but a nightmare with no one helping post trip.
Stayed 7 nights in Nov 2024

10/10 Excellent

John, Prescott Valley

Stayed 7 nights in Feb 2025

8/10 Good

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lush tropical relaxing Paradise with the most beautiful Sandy Beach. Buffet was hugely improved from our last visit. Many different fresh and flavorful options. Staff was wonderful in all areas. They need more people to help with labor intensive room cleaning and restocking as they have a hard time keeping up despite their efforts. Television is relaxing for some and should be more English channels or movies . Lobby entertainment every night is wonderful to have. Entertainment could be improved
Stayed 8 nights in Feb 2025

10/10 Excellent

Max

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 7 nights in Jan 2025

8/10 Good

Matthew Ryan, Red Deer

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was fantastic, long stretch of beach that you can walk hours. Quiet beach, plenty of chairs and space for activities or lounging.
Stayed 9 nights in Jan 2025