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Catalonia Playa Maroma – All Inclusive

4.0 star property

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Photo gallery for Catalonia Playa Maroma – All Inclusive

On the beach, white sand
3 bars/lounges, poolside bar
Outdoor pool
Food and drink
Minibar, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included

Explore the area

View in a map
Carretera Federal 307 Km.306-250, Maroma, Playa del Carmen, QROO, 77710
  • Place, Maroma Beach
    ‪2 min drive‬
  • Place, Playa Paraiso Golf Course
    ‪9 min drive‬
  • Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪9 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪74 min drive‬

Room options

View all photos for Privileged Romance

Privileged Romance | View from room

Privileged Romance

9.4 out of 10
Exceptional
(11 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Privileged Superior

Privileged Superior | Minibar, in-room safe, desk, laptop workspace

Privileged Superior

7.8 out of 10
Good
(35 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

8.8 out of 10
Excellent
(44 reviews)
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Deluxe Room

Premium Deluxe Room | Minibar, in-room safe, desk, laptop workspace

Premium Deluxe Room

8.0 out of 10
Very good
(39 reviews)
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Privileged Suite

Privileged Suite | Minibar, in-room safe, desk, laptop workspace

Privileged Suite

8.0 out of 10
Very good
(5 reviews)
  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Privileged Suite Ocean View & Swim Out

Privileged Suite Ocean View & Swim Out | Minibar, in-room safe, desk, laptop workspace

Privileged Suite Ocean View & Swim Out

8.0 out of 10
Very good
(1 review)
  • 1253 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Privileged Romance Deluxe

Privileged Romance Deluxe | Minibar, in-room safe, desk, laptop workspace

Privileged Romance Deluxe

9.0 out of 10
Wonderful
(2 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

9.4 out of 10
Exceptional
(3 reviews)
  • 409 sq ft
  • Sleeps 1
  • 1 King Bed

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About this property

Catalonia Playa Maroma – All Inclusive

4-star property in Maroma
Catch some rays at the beach or spend the day relaxing at Catalonia Playa Maroma – All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Catalonia Playa Maroma – All Inclusive offers 404 accommodations with minibars and safes. Rooms open to balconies. This Playa del Carmen property provides complimentary wired and wireless Internet access.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Alegría Spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Some rates at Catalonia Playa Maroma – All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Catalonia Playa Maroma – All Inclusive features outdoor tennis courts and an outdoor pool. Dining is available at one of the property's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This beach property also offers a children's pool, a nightclub, and a hot tub. Complimentary self parking is available on site.

Catalonia Playa Maroma – All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
El Pajarito - Overlooking the garden, this buffet restaurant serves lunch and dinner.
Toscana - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Adelita - Overlooking the pool, this theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Grill - This steakhouse specializes in international cuisine and serves dinner only. Open daily.
Ayami - This theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.

All inclusive details

All-inclusive room rates at Catalonia Playa Maroma – All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Adelita
  • Ayami
  • El Pajarito
  • Grill
  • Toscana

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • On the bay
  • On the beach
  • On the boardwalk/promenade
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • 6 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2000
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

We have included all charges provided to us by the property.

Please note: Guests require a ticket to access each a la carte restaurant. Tickets are provided at check-in, based on length of stay. Tickets cannot be purchased.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Catalonia Maroma
Catalonia Maroma Privileged
Catalonia Privileged
Catalonia Privileged All Inclusive
Catalonia Privileged Maroma
Catalonia Privileged Maroma All Inclusive All-inclusive property
Privileged Maroma
Catalonia Playa Maroma Del Carmen
Catalonia Playa Maroma Hotel Playa Del Carmen
Catalonia Privileged Maroma All Inclusive Playa del Carmen
Catalonia Privileged oma Incl
Catalonia Privileged Maroma All Inclusive
Catalonia Playa Maroma – All Inclusive Playa del Carmen
Catalonia Playa Maroma – All Inclusive All-inclusive property

Catalonia Playa Maroma – All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 604 out of 1089 reviews
Rating 8 - Good. 256 out of 1089 reviews
Rating 6 - Okay. 120 out of 1089 reviews
Rating 4 - Poor. 66 out of 1089 reviews
Rating 2 - Terrible. 43 out of 1089 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

David, RIVER GROVE

Traveled with partner
Overall ok, bars are terrible. Drinks terrible. Restaurants are good. I asked for upgrade of room two time and never was offered anything.
Stayed 7 nights in Sep 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

6/10 Okay

Geidy

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Sep 2025

10/10 Excellent

Herson

Stayed 3 nights in Sep 2025

8/10 Good

Jessica Marie

Traveled with partner
Liked: Cleanliness, staff & service
Upon arrival, the lobby looked outdated with parts of the roof missing, and the buffet area had a foul odor. Thankfully, the other restaurants were excellent with great food. Our first night was difficult — the room next door had a woman with several children screaming nonstop. I called the front desk twice for help, but no one answered. I eventually went to the door myself, and while the noise briefly quieted, it soon returned. The mom appeared drunk and overwhelmed, and the children were out of control. Overall, most of the staff were friendly and helpful, but guest services were hesitant to provide smaller bills, which was frustrating since these were meant for tipping their own employees. Scheduling dinner reservations online was also a nightmare — the system doesn’t allow changes, and adjustments require a long walk to guest services. Another disappointment was the lack of communication about the privilege amenities. At check-in, nothing was mentioned, and I only learned days later about the privilege breakfast and dinner options, which I then missed out on. The free 30-minute massage, however, was excellent and a highlight of the stay. In summary, while the staff (outside guest services) were wonderful, the specialty restaurants were enjoyable, and the massage was amazing, the outdated facilities, noise issues, poor communication, and frustrating reservation system left a lot to be desired.
Stayed 6 nights in Sep 2025

8/10 Good

Mariia, Toronto

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Family friendly hotel
Stayed 9 nights in Sep 2025

4/10 Poor

Ryan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room stunk so bad our clothes smelled terrible once we left the resort
Stayed 4 nights in Sep 2025

8/10 Good

adrian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4 times here l have reviewed this resort before, l love everything with the exception of the food… like all my previous trips it is mediocre at best…
Stayed 5 nights in Aug 2025

10/10 Excellent

OLIZER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Alexandre Willyam Pavanni de, Rochester Hills

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing! I'd like to mention some people from the Resort that helped us a lot with our wonderful days in Catalonia. Consuelo, Fernanda and Veronica from Concierge. Luceli from Pajarito. Henrique from Lobby bar and Carolina from Reception. All of them helped to make our vacation just awesome! Thank you so much!
Stayed 9 nights in Jun 2025

8/10 Good

Ebelin, El Reno

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The resort was beautiful, lots of trees everywhere and it made you feel like you were in in the rainforest. The room, even thought we paid for a romance privilege package, we did not receive all that was mentioned on the site. The room was dated and not the newer one that was mentioned we would get. I was hoping that since you were paying more for the room it would be closer and more convenient to the beach and pool area, it was not. Save your money and get the cheaper rooms, closer to the beach and pool area. The staff in the buffet area, was a hit or miss on them being friendly and/or courteous. The buffet food overall not the greatest but it was not bad either. The staff in the restaurants were superb and the food very yummy, would suggest to make reservations ahead of time and eat there whenever possible. There are 5 specialty restaurants to try. My favorite was the Japanese one. If you are wanting night life this is not the resort for you. The pool closes at 8. Which was very disappointing, since it it extremely hot during the day and it would have been nice to have it open once the suns sets. If you are traveling with small kids then yes this will be good for your family. Overall it was a pretty place with animals running all over the place, which I love. Would I go there again probably not.
Stayed 5 nights in Aug 2025

2/10 Terrible

Ahmad

Liked: Cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

Adilenne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

8/10 Good

Delmy

Traveled with family
Liked: Cleanliness, staff & service, amenities
The beach
Stayed 6 nights in Aug 2025

8/10 Good

Antoinette

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

8/10 Good

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
The bar was opening at the 11:00 a.m.. and closed at 8:00 p.m.. sometimes earlier.
Stayed 7 nights in Jul 2025

6/10 Okay

Carmen, Houston

Liked: Staff & service
It was a small property but clean. I personally did not like the fact that there were so many animals loose on the property. They where everywhere by the pool, food, on your balcony, etc
Stayed 4 nights in Jul 2025

6/10 Okay

erisa

Stayed 9 nights in Jul 2025

6/10 Okay

Adnan, fort worth

Stayed 7 nights in Jul 2025

6/10 Okay

Adnan, fort worth

Traveled with family
Ok just ok
Stayed 7 nights in Jul 2025

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean property with friendly staff and good food. Nice beach front with palm trees for shade. Coati's everywhere for those who like wildlife! Evening entertainment was fun. I would definitely stay there again.
Stayed 7 nights in Jul 2025

8/10 Good

Oliver Maradona

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is serene and quiet (not a party resort) which was great. Its also not a huge resort which is nice. The beach was not usable during our stay due to the Sargassum weed issue (do your research before booking anywhere in Mexico during the summer). We spent all our time in the pool which was great. The only down side to this resort was an issue with service which was not handled well. We booked dinner at one of the restaurants the first night and when we arrived they informed us that its only for their privilege members which we were not. They couldn't tell me why their system let me book it. They offered to seat us in 2 other restaurants but only if we were willing to purchase a $50USD bottle of wine. Aside from this incident which was not great the overall stay was pleasant and I would recommend the resort.
Stayed 7 nights in Jul 2025

6/10 Okay

Joshua

Liked: Cleanliness
Stayed 7 nights in Jul 2025

10/10 Excellent

Bon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing

Relaxing! Love the place, food and staff! We came back again after 7mos.
Stayed 3 nights in May 2025

10/10 Excellent

Aldin

Stayed 5 nights in Jun 2025