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Chablé Maroma

5.0 star property

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Photo gallery for Chablé Maroma

2 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Egyptian cotton sheets, premium bedding, free minibar, in-room safe
Hot tub, steam room, body treatments, aromatherapy, hot stone massages
Hot tub, steam room, body treatments, aromatherapy, hot stone massages
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • On private beach
  • Pool
  • Bar
  • Pet friendly
  • Breakfast included
  • Parking included

Explore the area

Map
Carretera Federal Cancún - Tulum, Km. 51 Punta Maroma, Playa del Carmen, QROO, 77710
  • Maroma Beach
    ‪1 min walk‬
  • Virgen Beach
    ‪1 min walk‬
  • Paradise Beach
    ‪11 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬

Room options

View all photos for Treetop Pool Villa

Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Treetop Pool Villa

  • 1152 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Serenity pool villa

Serenity pool villa | Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Serenity pool villa

  • 1206 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Villa, 3 Bedrooms

Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Presidential Villa, 3 Bedrooms

  • 5813 sq ft
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Treetop Double Pool Villa

Treetop Double Pool Villa | Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Treetop Double Pool Villa

  • 1152 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Jungle Pool Villa

Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Jungle Pool Villa

  • 1152 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Villa, 3 Bedrooms (Grand)

Presidential Villa, 3 Bedrooms (Grand) | In-room dining

Presidential Villa, 3 Bedrooms (Grand)

  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

Similar properties

Exterior

Banyan Tree Mayakoba

  • On private beach
  • Pool
  • Spa
  • Pet friendly
4.8 out of 5, Exceptional, (1001)
The price is $2,055
per night
$2,798 total
includes taxes & fees
Mar 8 - Mar 9
Banyan Tree Mayakoba

About this property

Chablé Maroma

5-star resort in Maroma
Catch some rays on Chablé Maroma's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
Chablé Maroma offers 70 accommodations with private plunge pools and free minibar items. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. 49-inch Smart televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

A private beach and a health club are featured at the resort. 2 outdoor swimming pools are on site along with a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with umbrellas and beach club on site (surcharge). At Chablé Maroma you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the resort's 3 restaurants. Guests can unwind with a drink at one of the resort's bars, which include 3 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This luxury resort also offers an attached winery, a health club, and a sauna. Limited complimentary onsite parking is available on a first-come, first-served basis.

Chablé Maroma is a smoke-free property.

A complimentary local cuisine breakfast is served each morning between 7:00 AM and 11:00 AM.
BU´UL - This beachfront fine-dining restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
RAW BAR BY BU´UL - This bar is located on the beach. Guests can enjoy drinks at the bar. Open daily.
KABAN - This poolside restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
POOL BAR - This bar is located by the pool. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, uncovered valet parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 11:00 AM
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Couples/private dining
  • Private picnics

Restaurants on site

  • BU´UL
  • KABAN
  • POOL BAR
  • RAW BAR BY BU´UL

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Beach club
  • Beach yoga
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Kayaking
  • Rowing/canoeing
  • Sauna
  • Water sports equipment
  • Winery

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Living room
  • Private plunge pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Cobblestone flooring in public areas
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 15 buildings
  • 2 floors
  • Built in 2018
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels
  • Private plunge pool

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 32.75 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 25 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 330 per vehicle (roundtrip, maximum occupancy 5)
  • Pet fee: USD 32.75 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chablé Resort Maroma Playa del Carmen
Chablé Maroma Playa del Carmen
Chablé Resort oma l Carmen
Chablé Maroma Resort
Chablé Maroma Playa del Carmen
Chablé Maroma Resort Playa del Carmen

Chablé Maroma Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 111 out of 138 reviews
Rating 8 - Good. 13 out of 138 reviews
Rating 6 - Okay. 10 out of 138 reviews
Rating 4 - Poor. 2 out of 138 reviews
Rating 2 - Terrible. 2 out of 138 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024

10/10 Excellent

Diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, amazing staff, stunning property.
Stayed 4 nights in Jul 2024

10/10 Excellent

Gustavo

Stayed 1 night in Jul 2024

10/10 Excellent

Joy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jul 2024

8/10 Good

JASON A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está muy bien, se nota que están mejorando la administración y atención al cliente. La comida si necesita una mayor atención ya que los precios están muy altos, para la comida que te sirven que no está muy buena en general. Nosotros no tenemos problema con pagar comida cara, pero que realmente esté buena para que uno disfrute lo que está pagando.
Stayed 4 nights in May 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, better than pictures, fantastic service and wellness experience. Food is amazing too
Stayed 5 nights in May 2024

8/10 Good

Raúl Maurico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

6/10 Okay

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful to walk through and the suite was quiet and very lovely to stay in. However, we could look at the pool suite diagonal from us so had guests been staying there, it would not have been private for either guests. Small bamboo or grass walls attached to the corner of the pools would easily solve that problem, similar to the ground suites. The staff, especially in the restaurants and around the pool, are the nicest people and we enjoyed getting to know some of them. Service was excellent throughout the resort. Be prepared for a windy beach and higher than normal costs for food and drinks except beer was more reasonable. Purchase alcohol at the airport or on your way to the resort. Overall, a wonderful place to put your feet up for awhile, guests mostly keep to themselves so this is not a party place but a place to relax and rejuvenate. The resort offers limited transportation choices which are costly so be prepared to look for alternate choices. We used the resorts transportation at $390 USD (book well in advance) and it was really nice but there are more affordable ways to get to and from.
Stayed 7 nights in May 2024

10/10 Excellent

ASHLEY

Stayed 2 nights in Apr 2024

10/10 Excellent

Helga

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful, beautiful and amazing staff
Stayed 6 nights in Mar 2024

6/10 Okay

Edgar

Traveled with family and small children, Traveled with family
Liked: Property conditions & facilities
The pool is beautiful, sadly the service at the pool ends early and then nobody is there to bring anything. I believe they need more staff and better prepare the staff to be to the level they want, at some times it felt like there was no head no leader to organize the team.
Stayed 4 nights in Feb 2024

10/10 Excellent

laurie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch everything. Very service oriented with helpful and friendly staff, lovely well maintained rooms and property, great food, great white sand beach with nearby reefs. No complaints other than a couple mornings, the folks below us used up all the hot water for the shower before us but other than that, had no issues. Very relaxing and serene setting away from the other resorts that border each other in this part of the Yucatan. At times it felt like we had the beach all to ourselves. Saw lots of wildlife on the property encouraged by the still wild areas around it - coatis, raccoons, capybaras and many different types of birds. The coatis will enter your room if you aren’t careful. I was in the bathroom for 2 minutes and left the door to the patio open and discovered one had gotten on top of the dining table in that time.
Stayed 3 nights in Feb 2024

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at this hotel was on par with some of the nicest restaurants in downtown chicago…truly impressive (compared to Nizuc and Banyan Tree for reference ..this is many levels above in quality). This on top of the serenity of the grounds annd there villa and welcoming staff. All were absolutely exactly what you need if you are looking to unplug and hit peak relaxation.
Stayed 2 nights in Nov 2023

10/10 Excellent

Ari

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Quiet. Exclusive. Very nice beach!
Stayed 3 nights in Oct 2023

10/10 Excellent

Victoria

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just pure beauty. Everyone who works here is phenomenal. A gem of a place and an unforgettable experience. Thank you all. <3
Stayed 3 nights in Sep 2023

6/10 Okay

Yoloxochitl

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Not worth the price
Chable is an amazing luxury Mexican brand. I have been at the Merida property and even though it is expensive it exceeded my expectations; thatch’s why I wanted to meet their Quintana Roo property.This other property is very nice, however it does not justify the high price, especially because there are so many outstanding resorts in the area.
Stayed 4 nights in Aug 2023

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2023

10/10 Excellent

mona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jun 2023

2/10 Terrible

genna

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Feb 2023

10/10 Excellent

Andrzej, Fort Dodge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2022

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

Renis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

Hector

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chablé Maroma is an amazing place. The staff is outstanding. Nice restaurants. Great place for a family or couples…highly recommended!!! Thanks!
Stayed 4 nights in Aug 2022

10/10 Excellent

Julie MarieCook

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! The daily breakfast that was included was absolutely delicious! We highly recommend the French fries and guacamole pool side as well. Luis, our pool side attendant and Aram, our concierge, were top notch, along with everyone else that works there! Our only challenge was we weren’t aware it was a cashless resort, so we weren’t able to break our big bills for individual tips. We recommend you bring small bills ($1’s and $5’s) for tipping purposes!
Stayed 6 nights in Jul 2022