All-inclusive room rates at El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Food and beverages
Not included
Some rates at El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Step outside to unwind on the white sand beach. At El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive you can cool off in one of the 14 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.
Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 beach bars and 2 bars/lounges. Wired and wireless Internet access is complimentary. This luxury hotel also offers a garden and a terrace. Complimentary uncovered self parking and uncovered valet parking are available on site.
El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive is a smoke-free property.
El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive offers 203 air-conditioned accommodations with indoor private spa tubs and free minibar items. 30-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, slippers, and hair dryers. This Playa del Carmen hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and safes. Housekeeping is offered daily and change of bedsheets can be requested.
Free self parking
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive has 4 restaurants on site.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
14 outdoor swimming pools are on site along with a private beach.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests can access their rooms with a mobile device.
Staff wears personal protective equipment
Debit cards not accepted
Guests are provided with free hand sanitizer
Guests must provide a copy of their passport in advance
Staffed front desk
Social distancing measures are in place
Guest will receive an email before arrival 5 days
No rollaway/extra beds available
No cribs (infant beds) available
Guests will receive an email with special check-in instructions
Property is not currently implementing any enhanced cleaning measures
No elevators
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Service animals not allowed
Minimum guest age is 18
Caters to adults only
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Guests under 18 years old are not permitted at this adults-only property.
No pets and no service animals are allowed at this property.
Guests can access their rooms with a mobile device.