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PRESIDENTIAL CASITA SUITE

Bed Count 1 King Bed Maximum Occupancy 2 Max

CASITA SUITE

Bed Count 1 King Bed Maximum Occupancy 2 Max

PRIVATE POOL CASITA SUITE

Bed Count 1 King Bed Maximum Occupancy 2 Max

HONEYMOON PRIVATE POOL SWIM UP CASITA SUITE

Bed Count 1 King Bed Maximum Occupancy 2 Max

BEACHFRONT CASITA SUITE

Bed Count 1 King Bed Maximum Occupancy 2 Max

SWIM UP CASITA SUITE

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

All-inclusive Details

All-inclusive room rates at El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All meals, snacks, and beverages included

Not included

  • Gratuities

  • All non-motorized water sports included
  • All available beverages included
  • Gratuities not included
  • All meals included

Property Features

Some rates at El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. At El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive you can cool off in one of the 14 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 beach bars and 2 bars/lounges. Wired and wireless Internet access is complimentary. This luxury hotel also offers a garden and a terrace. Complimentary uncovered self parking and uncovered valet parking are available on site.

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive is a smoke-free property.

  • Tile flooring in public areas
  • Number of outdoor pools - 14
  • Number of bars/lounges - 2
  • Free airport transportation
  • Full-service spa
  • Number of beach bars - 2
  • 24-hour front desk
  • Uncovered parking
  • Secured parking
  • Uncovered parking
  • Free self parking
  • Secured parking
  • Free WiFi
  • Free valet parking
  • Free wired internet
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • On private beach
  • Terrace
  • Wheelchair accessible – no
  • Number of restaurants - 4
  • Dock
  • Total number of rooms - 203
  • No accessible airport shuttle
  • Garden

Room Amenities

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive offers 203 air-conditioned accommodations with indoor private spa tubs and free minibar items. 30-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, slippers, and hair dryers. This Playa del Carmen hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and safes. Housekeeping is offered daily and change of bedsheets can be requested.

  • Air conditioning
  • Daily housekeeping
  • Bathrobes
  • Hair dryer
  • In-room safe
  • Jetted bathtub
  • Desk
  • Wireless internet access
  • Blackout drapes/curtains
  • Slippers
  • Shower/tub combination
  • Cable TV service
  • Free WiFi
  • Free wired internet
  • TV size: 30
  • TV size measurement: inch
  • Private hot tub
  • Minibar (stocked, free items)
  • Towels provided
  • Bedsheets provided
  • Smart TV
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Wardrobe or closet
  • Toothbrush and toothpaste not available
  • Private hot tub (indoor)
  • Number of days between towel changes: 2
  • Change of bed sheets (on request)
  • Mobile key entry
  • WiFi speed 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive has 4 restaurants on site.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Hot tub in spa
  • Steam room in spa
  • Massages

Nearby Activities

14 outdoor swimming pools are on site along with a private beach.

Hotel Policies

Fees

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests can access their rooms with a mobile device.

Staff wears personal protective equipment

Debit cards not accepted

Guests are provided with free hand sanitizer

Guests must provide a copy of their passport in advance

Staffed front desk

Social distancing measures are in place

Guest will receive an email before arrival 5 days

No rollaway/extra beds available

No cribs (infant beds) available

Guests will receive an email with special check-in instructions

Property is not currently implementing any enhanced cleaning measures

No elevators

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Service animals not allowed

Minimum guest age is 18

Caters to adults only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Guests under 18 years old are not permitted at this adults-only property.

No pets and no service animals are allowed at this property.

Guests can access their rooms with a mobile device.

Hotel Names

  • El Dorado Casitas Royale Karisma
  • El Dorado Casitas Royale Karisma All Inclusive Playa del Carmen
  • El Dorado Casitas Royale Karisma Playa del Carmen
  • El Dorado Casitas Royale Karisma Gourmet All Inclusive
  • El Dorado Casitas Royale by Karisma Gourmet All Inclusive
  • El Dorado Casitas Royale by Karisma Gourmet All Inclusive
  • El Dorado Casitas Royale Gourmet All Inclusive Karisma Hotel
  • El Dorado Casitas Royale Karisma Gourmet All Inclusive
  • El Dorado Casitas Royale Gourmet All Inclusive Karisma
  • El Dorado Casitas Royale Karisma Gourmet All Inclusive Hotel
  • El Dorado Casitas Royale by Karisma All Inclusive
  • El Dorado Casitas Royale Gourmet All Inclusive Karisma Hotel
  • Hotel El Dorado Casitas Royale, Gourmet All Inclusive by Karisma
  • El Dorado Casitas Royale by Karisma Gourmet All Inclusive
  • El Dorado Casitas Royale by Karisma All Inclusive
  • El Dorado Casitas Royale Gourmet All Inclusive Karisma
  • Hotel El Dorado Casitas Royale, Gourmet All Inclusive by Karisma
  • El Dorado Casitas Royale by Karisma Gourmet All Inclusive
  • El Dorado Casitas Royale by Karisma All Inclusive
  • El Dorado Casitas Royale Gourmet All Inclusive by Karisma

Hotel Reviews

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