This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included.
Food and beverages
El Dorado Casitas Royale, Gourmet All Inclusive by Karisma is an all-inclusive aparthotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At El Dorado Casitas Royale, Gourmet All Inclusive by Karisma you can cool off in one of the 14 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.
Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the aparthotel's 14 restaurants. Guests can unwind with a drink at one of the aparthotel's bars, which include 12 swim-up bars and 4 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This all-inclusive aparthotel also offers a health club, a spa tub, and a steam room. Onsite uncovered self parking is complimentary.
El Dorado Casitas Royale, Gourmet All Inclusive by Karisma is a smoke-free property.
El Dorado Casitas Royale, Gourmet All Inclusive by Karisma offers 203 accommodations with indoor private spa tubs and free minibar items. Rooms open to furnished balconies or patios. Select Comfort beds feature premium bedding. Premium cable television is provided. Bathrooms include showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
Free self parking
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
A complimentary cooked-to-order breakfast is served each morning between 6:30 AM and 11:00 AM.
RESTAURANT COCOTAL - This restaurant serves breakfast only.
D ITALIA RESTAURANT - This restaurant serves dinner only. Open daily.
KAMPAI - This restaurant serves lunch and dinner. Open daily.
LA ISLA - This restaurant serves breakfast, lunch, and dinner. Open daily.
SANTA FE GRILL - This restaurant serves breakfast and dinner. Open daily.
24-hour room service is available.
NAAY SPA CASITAS has 6 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
14 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a lazy river, a health club, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
Service animals are allowed
Service animals are exempt from fees/restrictions
Car required
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Caters to adults only
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Minimum guest age is 18
Debit cards
Gap period enforced between guest stays - 72 hours
Pool access available from 7:00 AM to 6:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
Guests under 18 years old are not permitted at this adults-only property.
Only registered guests are allowed in the guestrooms.
A car is required for transportation to and from this property.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
Each guestroom is kept vacant for a minimum of 72 hours between bookings.
This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).