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El Dorado Maroma, Catamarán, Cenote & More Inclusive

4.5 star property

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Photo gallery for El Dorado Maroma, Catamarán, Cenote & More Inclusive

Private beach, white sand, snorkeling, 2 beach bars
Exterior
Private beach, white sand, snorkeling, 2 beach bars
SWIM UP SUITE | Terrace/patio
Outdoor banquet area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • On private beach
  • Bar
  • All inclusive
  • Pool
  • Breakfast included

Explore the area

Map
Playa del Carmen, QROO
  • Maroma Beach
    ‪1 min walk‬
  • Tres Rios Ecopark
    ‪12 min drive‬
  • El Camaleón Mayakoba Golf Course
    ‪12 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪42 min drive‬

Room options

View all photos for MI HOTELITO BEACHFRONT SUITE

MI HOTELITO BEACHFRONT SUITE | Free minibar, in-room safe, desk, laptop workspace

MI HOTELITO BEACHFRONT SUITE

  • 276 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for HONEYMOON SUITE

HONEYMOON SUITE | Free minibar, in-room safe, desk, laptop workspace

HONEYMOON SUITE

  • 588 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for PRIVATE POOL SUITE

PRIVATE POOL SUITE | Free minibar, in-room safe, desk, laptop workspace

PRIVATE POOL SUITE

  • 588 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for SWIM UP SUITE

SWIM UP SUITE | Free minibar, in-room safe, desk, laptop workspace

SWIM UP SUITE

  • 588 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for JUNIOR SUITE

JUNIOR SUITE | Free minibar, in-room safe, desk, laptop workspace

JUNIOR SUITE

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite With Partial Sea View

Free minibar, in-room safe, desk, laptop workspace

Suite With Partial Sea View

  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Suite Economy With Sea View

Free minibar, in-room safe, desk, laptop workspace

Suite Economy With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Suite Junior

Free minibar, in-room safe, desk, laptop workspace

Suite Junior

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Suite Super With View

Free minibar, in-room safe, desk, laptop workspace

Suite Super With View

  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 Queen Bed(s)

View all photos for Suite Superior With Garden View

Living room | 40-inch Smart TV with satellite channels, DVD player

Suite Superior With Garden View

  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 Queen Bed(s)

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Exterior

Palafitos Overwater Bungalows, Catamarán, Cenote & More Inclusive

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  • Pool
  • All inclusive
  • Spa
4.9 out of 5, Exceptional, (84)
The price is $1,805
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$1,805 total
includes taxes & fees
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About this property

El Dorado Maroma, Catamarán, Cenote & More Inclusive

4.5-star hotel in Maroma
Catch some rays on El Dorado Maroma, Catamarán, Cenote & More Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants.
El Dorado Maroma, Catamarán, Cenote & More Inclusive offers 149 air-conditioned accommodations with DVD players and free minibar items. Rooms open to balconies or patios. 40-inch Smart televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, NÁAY SPA. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
El Dorado Maroma, Catamarán, Cenote & More Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At El Dorado Maroma, Catamarán, Cenote & More Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. Dining is available at one of the hotel's 4 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 2 beach bars and 4 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This all-inclusive hotel also offers a fitness center, a garden, and a terrace. Complimentary uncovered valet parking is available on site.

El Dorado Maroma, Catamarán, Cenote & More Inclusive is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 11:00 AM.
MIO CUCCINA ITALIANA - This restaurant specializes in Italian cuisine and serves dinner only.
CARIBBEAN GRILL - This restaurant specializes in Caribbean cuisine and serves dinner only. Open daily.
LIMA LIMÓN - This restaurant serves breakfast, lunch, and dinner. Open daily.
PAPITOS GOURMET BEACH - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
24 SWIM-UP BAR - This bar is located by the pool. Open daily.
Room service is available.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free secured, uncovered valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • 2 beach bars
  • 4 bars/lounges
  • 4 restaurants

Restaurants on site

  • 24 SWIM-UP BAR
  • CARIBBEAN GRILL
  • LIMA LIMÓN
  • MIO CUCCINA ITALIANA
  • PAPITOS GOURMET BEACH

Things to do

  • 4 outdoor pools
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Snorkeling

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Firepit
  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No elevator
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room

More

  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch smart TV with cable/satellite channels
  • DVD player

Food and drink

  • Free stocked minibar
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

El Dorado Maroma All Inclusive
El Dorado Maroma Karisma
El Dorado Maroma Karisma All Inclusive
Maroma Karisma
El Dorado Karisma
El Dorado Karisma All Inclusive
El Dorado Maroma Karisma Gourmet All Inclusive Playa del Carmen
El Dorado Maroma Karisma Gourmet All Inclusive Hotel
El Dorado Maroma Karisma Gourmet All Inclusive Playa del Carmen
El Dorado Maroma Gourmet All Inclusive Karisma Hotel
El Dorado Maroma Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Maroma Gourmet All Inclusive Karisma
El Dorado Maroma Karisma Gourmet All Inclusive
Hotel El Dorado Maroma By Karisma, Gourmet - All Inclusive
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive Karisma Hotel
Hotel El Dorado Maroma, Gourmet All Inclusive by Karisma
El Dorado Maroma Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive Karisma
Hotel El Dorado Maroma, Gourmet All Inclusive by Karisma
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive by Karisma

El Dorado Maroma, Catamarán, Cenote & More Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 83 out of 102 reviews
Rating 8 - Good. 12 out of 102 reviews
Rating 6 - Okay. 4 out of 102 reviews
Rating 4 - Poor. 3 out of 102 reviews
Rating 2 - Terrible. 0 out of 102 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most gorgeous beach ever.
Excellent beach, food and staff. Room was disappointing. We booked a “Mi Hotelito Beachfront Suite.” It was beach front-ish, and definitely NOT a suite. In fact, the room was small by any standards. I feel a little ripped off by the room, but everything else was perfect.
Stayed 5 nights in Dec 2024

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. We had a junior suite and loved it. The beach was beautiful, and the staff were all so kind and helpful.
Stayed 4 nights in Dec 2024

10/10 Excellent

Danielle

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was great, the room was great, the staff were the best, and the marina beside the resort was also filled with things to do during the day. We got to hear live music a few times. Softest sand ever
Stayed 7 nights in Nov 2024

10/10 Excellent

NIKKI

Stayed 4 nights in Oct 2024

10/10 Excellent

Desiree

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful resort. It's my second time and it won't be my last.
Stayed 6 nights in Nov 2024

10/10 Excellent

Pietro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Carolyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very attentive and friendly. Food was excellent, with plenty of choices. beach was calm and very little seaweed. We will be back.
Stayed 5 nights in Nov 2024

10/10 Excellent

Victoria Alethea Nova

Traveled with group
Liked: Cleanliness, staff & service, amenities
Everything was pretty great. The staff is friendly and extremely helpful. It’s very easy to get from point A to point B. The food was a win regardless of where you decide to dine. The only downsides to our experience were the wildlife around the park and the slippery floors in the room. The caotis around the property were at first a novel experience. However, they quickly became bothersome; being known to jump onto outdoor dining tables, steal food from dining guests, and occasionally bite patrons as well. Our room, while clean and well maintained, was prone to accumulating condensation on the tile floors. These conditions proved dangerous in one instance with a pretty hard fall that resulted in some aching a bruising. Despite these minor inconveniences, I would be open to staying again. Though the absence of these issues would have made our stay perfect, I would still say the stay was lovely.
Stayed 6 nights in Nov 2024

10/10 Excellent

tushar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 5 nights in Nov 2024

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it here! Service and people were wonderful! We were looking for quite and low key and couldn’t have asked for more.
Stayed 3 nights in Nov 2024

8/10 Good

Polina Gennadievna

Stayed 7 nights in Oct 2024

10/10 Excellent

Jimmy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous “low key” stay at this property. Everyone was friendly and helpful! Beautiful grounds. Every meal was delicious! Highly recommend!
Stayed 7 nights in Oct 2024

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect!
Stayed 7 nights in Oct 2024

6/10 Okay

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Overall we enjoyed our stay. Clean room, good food, good drinks, true all-inclusive experience. Almost no nightlife, no snack options (except sit down full meals), no indoor/weather protected drink/bar options, no American TV channels (tough for sports fans or to see news updates). A few instances of waiters not being able to speak English well enough to explain menu options. Also asked to sit through sales pitch become “members”…basically a time share sales pitch. Overall a good experience in spite of the negative mentions above. Nice property!
Stayed 6 nights in Oct 2024

10/10 Excellent

Anne

Very relaxing. Staff was great
Stayed 4 nights in Oct 2024

8/10 Good

anthony, Ballwin

Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Stayed 5 nights in Aug 2024

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A tranquil escape.
Stayed 4 nights in Sep 2024

10/10 Excellent

Marina

Stayed 7 nights in Aug 2024

10/10 Excellent

Tiffany

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EDM was amazing!!! ALL staff were attentive and helpful from the time we arrived to the time we left. I had so much enjoying the amenities. The beach, the swim-up pool bar, and the entertainment at Rick’s. I visited with a group and we enjoyed everything. I upgraded from a private pool suite to a swim-up suite. The bathroom with the toilet room needs some updating, but besides that, everything else looks great. I also would love if they upgraded the food options. Some restaurants were, some were closed, some served different items on different days. I think something consistent at each restaurant with different options would be great. I will definitely visit again and recommend.
Stayed 4 nights in Sep 2024

10/10 Excellent

Frederick Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We couldn’t have had a better experience.
Stayed 5 nights in Aug 2024

10/10 Excellent

Christine Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't wait to go back
Stayed 5 nights in Aug 2024

10/10 Excellent

Tenzin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay at Maroma very much. Loved how clean safe and quiet the resort was. Food was great especially the buffet at the fiesta was my favorite. Thank you Maroma ^_^
Stayed 4 nights in Aug 2024

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time to Mexico and El Dorado Maroma exceeded our expectations! The property was quiet, clean, and staff was very nice and professional. The beach was nicest beach we've ever been on. Sand is really soft. Lots of activities if you choose. Room was very spacious and clean. We loved Papitos! Stay here if you can as you won't regret it. We will be back!
Stayed 6 nights in Aug 2024

10/10 Excellent

Neil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here with my partner for 5 wonderful days. The property was beautiful and we were very happy with our room. The ocean was spectacular and pools were excellent as well. But the best to us hands down were the staff who always went out of their way to make sure we were happy, and the food. The only area that could use improvement is greater clarity around who works for what company; we were confused by the difference between El Dorado staff, Lomas Hospitality, and Exotic Travellers, the latter of which we were led into a timeshare-type presentation (done really well! but not for us). Not fully understanding what Lomas was, and how it related to our airport transfer versus speaking with other staff caused some stress.
Stayed 5 nights in Aug 2024