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El Dorado Maroma, Catamarán, Cenote & More Inclusive

4.5 star property

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Photo gallery for El Dorado Maroma, Catamarán, Cenote & More Inclusive

Private beach, white sand, snorkeling, 2 beach bars
Exterior
Outdoor banquet area
SWIM UP SUITE | Terrace/patio
Private beach, white sand, snorkeling, 2 beach bars

Reviews

9.6 out of 10
Exceptional

Popular amenities

Explore the area

Map
Playa del Carmen, QROO
  • Maroma Beach
    ‪1 min walk‬
  • Tres Rios Ecopark
    ‪12 min drive‬
  • El Camaleón Mayakoba Golf Course
    ‪12 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪42 min drive‬

Room options

View all photos for MI HOTELITO BEACHFRONT SUITE

MI HOTELITO BEACHFRONT SUITE | Free minibar, in-room safe, desk, laptop workspace

MI HOTELITO BEACHFRONT SUITE

  • 276 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for HONEYMOON SUITE

HONEYMOON SUITE | Free minibar, in-room safe, desk, laptop workspace

HONEYMOON SUITE

  • 588 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for PRIVATE POOL SUITE

PRIVATE POOL SUITE | Free minibar, in-room safe, desk, laptop workspace

PRIVATE POOL SUITE

  • 588 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for SWIM UP SUITE

SWIM UP SUITE | Free minibar, in-room safe, desk, laptop workspace

SWIM UP SUITE

  • 588 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for JUNIOR SUITE

JUNIOR SUITE | Free minibar, in-room safe, desk, laptop workspace

JUNIOR SUITE

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite With Partial Sea View

Free minibar, in-room safe, desk, laptop workspace

Suite With Partial Sea View

  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Suite Economy With Sea View

Free minibar, in-room safe, desk, laptop workspace

Suite Economy With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Suite Junior

Free minibar, in-room safe, desk, laptop workspace

Suite Junior

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Suite Super With View

Free minibar, in-room safe, desk, laptop workspace

Suite Super With View

  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 Queen Bed(s)

View all photos for Suite Superior With Garden View

Living room | 40-inch Smart TV with satellite channels, DVD player

Suite Superior With Garden View

  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 Queen Bed(s)

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Exterior

Palafitos Overwater Bungalows, Catamarán, Cenote & More Inclusive

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  • Pool
  • All inclusive
  • Spa
4.9 out of 5, Exceptional, (92)
The price is $1,805
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$1,805 total
includes taxes & fees
Apr 27 - Apr 28
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About this property

El Dorado Maroma, Catamarán, Cenote & More Inclusive

4.5-star hotel in Maroma
Catch some rays on El Dorado Maroma, Catamarán, Cenote & More Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants.
El Dorado Maroma, Catamarán, Cenote & More Inclusive offers 149 air-conditioned accommodations with DVD players and free minibar items. Rooms open to balconies or patios. 40-inch Smart televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, NÁAY SPA. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
El Dorado Maroma, Catamarán, Cenote & More Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At El Dorado Maroma, Catamarán, Cenote & More Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. Dining is available at one of the hotel's 4 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 2 beach bars and 4 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This all-inclusive hotel also offers a fitness center, a garden, and a terrace. Complimentary uncovered valet parking is available on site.

El Dorado Maroma, Catamarán, Cenote & More Inclusive is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 11:00 AM.
MIO CUCCINA ITALIANA - This restaurant specializes in Italian cuisine and serves dinner only.
CARIBBEAN GRILL - This restaurant specializes in Caribbean cuisine and serves dinner only. Open daily.
LIMA LIMÓN - This restaurant serves breakfast, lunch, and dinner. Open daily.
PAPITOS GOURMET BEACH - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
24 SWIM-UP BAR - This bar is located by the pool. Open daily.
Room service is available.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing

Land activities

Volleyball

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free secured, uncovered valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • 2 beach bars
  • 4 bars/lounges
  • 4 restaurants

Restaurants on site

  • 24 SWIM-UP BAR
  • CARIBBEAN GRILL
  • LIMA LIMÓN
  • MIO CUCCINA ITALIANA
  • PAPITOS GOURMET BEACH

Things to do

  • 4 outdoor pools
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Snorkeling

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Firepit
  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No elevator
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room

More

  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch smart TV with cable/satellite channels
  • DVD player

Food and drink

  • Free stocked minibar
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

El Dorado Maroma All Inclusive
El Dorado Maroma Karisma
El Dorado Maroma Karisma All Inclusive
Maroma Karisma
El Dorado Karisma
El Dorado Karisma All Inclusive
El Dorado Maroma Karisma Gourmet All Inclusive Playa del Carmen
El Dorado Maroma Karisma Gourmet All Inclusive Hotel
El Dorado Maroma Karisma Gourmet All Inclusive Playa del Carmen
El Dorado Maroma Gourmet All Inclusive Karisma Hotel
El Dorado Maroma Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Maroma Gourmet All Inclusive Karisma
El Dorado Maroma Karisma Gourmet All Inclusive
Hotel El Dorado Maroma By Karisma, Gourmet - All Inclusive
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive Karisma Hotel
Hotel El Dorado Maroma, Gourmet All Inclusive by Karisma
El Dorado Maroma Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive Karisma
Hotel El Dorado Maroma, Gourmet All Inclusive by Karisma
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive by Karisma

El Dorado Maroma, Catamarán, Cenote & More Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 89 out of 109 reviews
Rating 8 - Good. 13 out of 109 reviews
Rating 6 - Okay. 4 out of 109 reviews
Rating 4 - Poor. 3 out of 109 reviews
Rating 2 - Terrible. 0 out of 109 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort truly surprised us. First off I would like to say that we stayed at the Mi Hotelito room. I heard they have been the most recently renovated. It was a beautiful room that felt like a tropical getaway. The location was prime! That was our favorite part. We loved hanging out on our little patio and still received butler service there. Service everywhere was outstanding. Staff were always very happy to help. The food was the best we've had at an all-inclusive. It's a smaller resort and no buffet, so everything is cooked fresh. We usually get tired of the food by the end but not here. Chips and salsas to begin most meals. There are lots of Mexican options on the menu. We once went to a resort in Mexico with no Mexican restaurant, and it was so disappointing. El dorado maroma felt very Mexican and not just like an American resort in Mexico. We loved all the Mexican touches here. We wish they would do away with needing reservations at the restaurants. Felt very unnecessary. The beach was beautiful, but I will admit it's not exactly the type of beach I enjoy. I love swimming in the ocean. This was pretty shallow, and they had black metal lumps in the water that were pretty unsightly. The loungers are also kept pretty far back. It would have been nice if they were closer to the water. I still enjoyed it nonetheless. The paddleboarding and kayaks were free and made the ocean very enjoyable. There was never a wait to use them. While paddleboarding, I saw starfish, a sting
Stayed 7 nights in Jan 2025

10/10 Excellent

Cheyenne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took my mom here for her 60th birthday for a mother-daughter trip. This resort is a smaller boutique-like resort right on the beach. Overall this was a spectacular experience. There were a few hiccups like the jacuzzi tub not working in our room but after letting the staff know they sent someone to fix it. The food is amazing! What makes this place wonderful is the friendly staff. There is not really any night life or late-night entertainment or shows here but this is more a place to relax. The beach is definitely the most beautiful in Mexico and there is wait-staff on the beach to serve drinks. Thoroughly enjoyed this place but this place is definitely a place of rest and relaxation and not a place to come for a party. 10/10 would come back!
Stayed 4 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful boutique adults only resort. Delicious food and drink and service felt genuine and welcoming. Highly recommend this if you like a smaller, more personalized scale of resort and experience.
Stayed 4 nights in Jan 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is located on a beautiful, clean beach. The dining and bar options are included and all very delicious. We chose the package with included excursions that were all great and loved the organized transportation to and from the excursions and the airport. Top notch trip! and
Stayed 5 nights in Jan 2025

8/10 Good

Randy

Stayed 4 nights in Dec 2024

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 7 nights in Dec 2024

10/10 Excellent

bilal

Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Stayed 3 nights in Oct 2024

10/10 Excellent

bilal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The friendliness and service is top notch. The food is gourmet and very accommodating of dietary restrictions. The interior of the rooms is somewhat dated. The bed mattresses tends to sag in the middle. The quality of the beach is excellent, soft sand and warm water.
Stayed 4 nights in Dec 2024

10/10 Excellent

Michele Powell, Oak Island

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing vacation at El Dorado Maroma. The resort far exceeded our expectations. Lomas Hospitality was there to pick us up at the airport and got us to the resort without any issue. We were fortunate that we were to only ones in our shuttle going to the resort and going back to the airport. The staff were all so wonderful. Carlos at Lima Limon was there every morning to greet us for breakfast. What a special person! Carlos and Karen at Bar "24" knew exactly what we wanted. Rene was always there when we needed a drink on the beach then he was there at the restaurants at night still taking care of everyone. Bladimir and Juan were always attentive at lunch at Papitos. Marlene at Mio was super sweet taking care of us at dinner. I also want to give a big thank you to Fernanda. She was the hostess at Papitos and also at Lima Limon. She remembered our room number after the first day. There were many others that were so special. The food was exceptional. Definitely gourmet and so delicious. We also did a couples massage at Naay Spa. It was a nice experience. Everything as so clean too. Our room was made up daily with fresh towels. Then when we departed and arrived at the airport Lomas Hospitality walked us in the airport and got us checked in and made sure that there wasn't anything else that they could do for us. What a wonderful experience. We will be back for sure. I would highly recommend this property.
Stayed 6 nights in Dec 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
as a female solo traveler, safety is paramount, and i never felt so safe while on vacation as i did here. the place is amazing. the bathrooms smell delicious. the restaurants offer delicious options and cater to any allergies or preferences you might have. be sure to book the specialty restaurants for suppers. the theme nights they offer once a week are quite the experience ( i only go to do the mexican night but thoroughly enjoyed it). the staff are very attentive- at the beach, in the restaurants, at the pools, everywhere you go. I've never felt so pampered from the time i arrived to the time i left. lots of activities to do each day from dancing lessons, to mini individual spanish lessons on the beach, arts and crafts, cooking lessons, beach and pool volleyball, etc and those are only the ones that i was informed about from roaming staff. the fact that it is only for 18 and over is so refreshing. do the on site excursions *based next door like the catamaran snorkling trip, camel ride, etc) or go off site for the cenote and cave trip for even more fun. if i would have had more days i would have done every offered excursion. the transportation, cleaning staff, bar tenders, pool cleaners, medics, life guards, bell boys, beach attendants, spa staff, restaurant staff, personal concierge, check in staff deserve much credit for making their clients enjoy the vacation even more memorable. everyone was so helpful and friendly. you wont go wrong choosing to book this property.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent, the food delicious, the facilities spotless, and above all, the staff who work there are very friendly. We had the best vacation. Thank you.
Stayed 3 nights in Dec 2024

4/10 Poor

Diana

Food was horrible. Pretending to be gourmet restaurant with cheap Chinese food served as Asian fusion.Christmas dinner was pathetic. Beach is nice but you have to tip for towels. For chairs, for a cup of water . They said is all inclusive but you have to tip for towels in the room.for coffee pods For room breakfast , for dinner , for lunch. No buffet available even they states on Expedia there is buffet.
Stayed 8 nights in Dec 2024

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most gorgeous beach ever.
Excellent beach, food and staff. Room was disappointing. We booked a “Mi Hotelito Beachfront Suite.” It was beach front-ish, and definitely NOT a suite. In fact, the room was small by any standards. I feel a little ripped off by the room, but everything else was perfect.
Stayed 5 nights in Dec 2024

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. We had a junior suite and loved it. The beach was beautiful, and the staff were all so kind and helpful.
Stayed 4 nights in Dec 2024

10/10 Excellent

Danielle

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was great, the room was great, the staff were the best, and the marina beside the resort was also filled with things to do during the day. We got to hear live music a few times. Softest sand ever
Stayed 7 nights in Nov 2024

10/10 Excellent

NIKKI

Stayed 4 nights in Oct 2024

10/10 Excellent

Desiree

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful resort. It's my second time and it won't be my last.
Stayed 6 nights in Nov 2024

10/10 Excellent

Pietro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Carolyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very attentive and friendly. Food was excellent, with plenty of choices. beach was calm and very little seaweed. We will be back.
Stayed 5 nights in Nov 2024

10/10 Excellent

Victoria Alethea Nova

Traveled with group
Liked: Cleanliness, staff & service, amenities
Everything was pretty great. The staff is friendly and extremely helpful. It’s very easy to get from point A to point B. The food was a win regardless of where you decide to dine. The only downsides to our experience were the wildlife around the park and the slippery floors in the room. The caotis around the property were at first a novel experience. However, they quickly became bothersome; being known to jump onto outdoor dining tables, steal food from dining guests, and occasionally bite patrons as well. Our room, while clean and well maintained, was prone to accumulating condensation on the tile floors. These conditions proved dangerous in one instance with a pretty hard fall that resulted in some aching a bruising. Despite these minor inconveniences, I would be open to staying again. Though the absence of these issues would have made our stay perfect, I would still say the stay was lovely.
Stayed 6 nights in Nov 2024

10/10 Excellent

tushar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 5 nights in Nov 2024

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it here! Service and people were wonderful! We were looking for quite and low key and couldn’t have asked for more.
Stayed 3 nights in Nov 2024

8/10 Good

Polina Gennadievna

Stayed 7 nights in Oct 2024

10/10 Excellent

Jimmy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous “low key” stay at this property. Everyone was friendly and helpful! Beautiful grounds. Every meal was delicious! Highly recommend!
Stayed 7 nights in Oct 2024