El Dorado Maroma, Gourmet All Inclusive by Karisma
*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
All-inclusive Details
All-inclusive room rates at El Dorado Maroma, Catamarán, Cenote & More Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Food and beverages
- All buffet and à la carte meals, snacks, and beverages included
- In-room minibar (all beverages included)
- Meals and beverages at companion properties
Not included
- Gratuities
- Premium food items included
- All available beverages included
- Minibar (all beverages included)
- Buffet-style meals included
- A la carte dining included
- Meals and drinks at companion properties included
- Gratuities not included
- All meals included
Property Features
Some rates at El Dorado Maroma, Catamarán, Cenote & More Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At El Dorado Maroma, Catamarán, Cenote & More Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.
Guests can unwind with a drink at one of the hotel's 2 beach bars. Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers a garden and a terrace. Complimentary uncovered valet parking is available on site.
El Dorado Maroma, Catamarán, Cenote & More Inclusive is a smoke-free property.
- Tile flooring in public areas
- Number of outdoor pools - 4
- Free airport transportation
- Full-service spa
- Number of beach bars - 2
- Firepit
- 24-hour front desk
- Express check-out
- Uncovered parking
- Secured parking
- Free WiFi
- Free valet parking
- Smoke-free property
- On private beach
- Spa services on site
- Terrace
- Wheelchair accessible – no
- Concierge services
- Laundry facilities
- Total number of rooms - 149
- Internet access - wireless
- No accessible airport shuttle
- Garden
- Internet access
- Outdoor furniture
Room Amenities
El Dorado Maroma, Catamarán, Cenote & More Inclusive offers 149 air-conditioned accommodations with DVD players and free minibar items. Rooms open to balconies or patios. 40-inch Smart televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Housekeeping is provided daily.
- Air conditioning
- Cable/satellite TV service
- Free newspaper
- Daily housekeeping
- Phone
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Balcony
- Desk
- Room service
- DVD player
- Wireless internet access
- Internet access (surcharge)
- Slippers
- Shower only
- Satellite TV service
- Free WiFi
- TV size: 40
- TV size measurement: inch
- Balcony or patio
- Minibar (stocked, free items)
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Smart TV
- Number of beds 1
- Soap
- Shampoo
- Toilet paper
- Local maps
- Window screens
- Laptop-friendly workspace
- Restaurant dining guide
- Wardrobe or closet
- Toothbrush and toothpaste available
- Number of days between towel changes: 2
- Number of days between bed sheet changes: 2
- Desk chair
- Thin carpet in room
- Tile flooring in room
Parking
Free self parking
Internet
Available in some public areas: Free WiFi
Food & Drink
Room service is available.
Spa Services
Guests can indulge in a pampering treatment at the hotel's full-service spa, NÁAY SPA. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
- Sauna in spa
- Spa tub in spa
- Steam room in spa
- Manicures and pedicures
- Body treatments
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Massages
Nearby Activities
4 outdoor swimming pools are on site along with a private beach.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Kayaking on site
- Snorkeling on site
Hotel Policies
Fees
Optional extras
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2:30 PM
Check-in time ends at 3:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Staff wears personal protective equipment
Debit cards not accepted
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
No rollaway/extra beds available
No cribs (infant beds) available
Property is not currently implementing any enhanced cleaning measures
No elevators
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Minimum guest age is 18
Caters to adults only
Children and extra beds
- Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed
We should mention
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Guests under 18 years old are not permitted at this adults-only property.
Hotel Names
- El Dorado Maroma All Inclusive
- El Dorado Maroma Karisma
- El Dorado Maroma Karisma All Inclusive
- Maroma Karisma
- El Dorado Karisma
- El Dorado Karisma All Inclusive
- El Dorado Maroma Karisma Gourmet All Inclusive Playa del Carmen
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- El Dorado Maroma By Karisma All Inclusive
- El Dorado Maroma By Karisma Gourmet All Inclusive
- El Dorado Maroma Gourmet All Inclusive by Karisma
Awards & Affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
- EarthCheck
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