Aparthotel

El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only

5.0 star property

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Photo gallery for El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only

Exterior
Snack bar
Reception
Interior
1 bedroom, free minibar, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Pool
  • Bar

Explore the area

Map
Km 45 Carretera Cancun, Tulum Kantenah, Maroma, Playa del Carmen, QROO, 77710
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪7 min drive‬
  • Playa Paraiso Golf Course
    ‪7 min drive‬
  • Maroma Beach
    ‪15 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪38 min drive‬

Room options

BEACH FRONT SWIM UP JUNIOR SUITE

  • 590 sq ft
  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

PREMIER SWIM UP JUNIOR SUITE

  • 590 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

PREMIER LUXURY JUNIOR SUITE

  • 599 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

BEACH FRONT JUNIOR SUITE

  • 590 sq ft
  • 1 bedroom
  • 1 bathroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

ROYAL SUITE

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

SWIM UP JUNIOR SUITE

  • 590 sq ft
  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

PREMIER BEACHFRONT SWIM UP JUNIOR SUITE

  • 599 sq ft
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

LUXURY JUNIOR SUITE

  • 599 sq ft
  • 1 bedroom
  • 1 bathroom
  • Park view
  • Sleeps 3
  • 1 King Bed

PREMIER BEACHFRONT JUNIOR SUITE

  • 599 sq ft
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite Premium

  • Sleeps 2
  • 1 Double Bed

Suite Luxury

  • Sleeps 3
  • 2 Double Beds

Suite Junior

  • Sleeps 3
  • 2 King Beds

Double Suite with Garden View

  • Sleeps 2
  • 1 Double Bed

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About this property

El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only

5-star Playa del Carmen apartments with free minibar refreshments
Catch some rays on El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the aparthotel's 12 restaurants. Each apartment boasts a jetted tub and offers free WiFi and free minibar items. Thoughtful touches include bathrobes and slippers, and also available are room service and a Smart TV.
El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only offers 476 air-conditioned accommodations with free minibar items and bathrobes. 30-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and hydromassage showerheads, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

6 outdoor swimming pools are on site along with a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Náay Spa. Services include deep-tissue massages, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only is an all-inclusive aparthotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the aparthotel's 12 restaurants. Guests can unwind with a drink at one of the aparthotel's bars, which include 2 beach bars, 2 poolside bars, and 9 bars/lounges. Wireless Internet access is complimentary. This Mediterranean aparthotel also offers a fitness center, a garden, and a terrace. Complimentary uncovered self parking and uncovered valet parking are available on site.

El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only has designated areas for smoking.

LA CANTINA BAR - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
D´ITALIA VILLAS - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
KAMPAI - This restaurant specializes in Thai cuisine and serves lunch and dinner. Open daily.
FUENTES - Onsite theme restaurant. Open daily.
KICK - Onsite bar. Open daily.
Room service (during limited hours) is available.

All inclusive details

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)
Meals and beverages at companion properties

Land activities

Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Beach

  • On a private white sand beach

Pool/Spa

  • 6 outdoor pools
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Full-service spa
  • Hot tub
  • Manicures/pedicures
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free theme park shuttle
  • Car not required
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Restaurants on site

  • D´ITALIA VILLAS
  • FUENTES
  • KAMPAI
  • KICK
  • LA CANTINA BAR

Dining

  • 12 restaurants
  • 2 beach bars
  • 2 poolside bars
  • 9 bars/lounges
  • A swim-up bar
  • Free stocked minibar
  • Room service (limited hours)

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 30-inch smart TV with cable channels

Outdoor areas

  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No elevator
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Electrical adapters
  • Housekeeping (daily)
  • Local maps
  • Mobile key entry
  • Phone
  • Restaurant dining guides

Things to do

  • Gym
  • Volleyball
  • Fishing nearby
  • Horseback riding nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 476 units
  • Banquet hall
  • Garden
  • Mediterranean architecture

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Guests under 18 years old are not permitted at this adults-only property
A car is not required for transportation to and from this property

Property is also known as

Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Karisma Playa del Carmen
El Dorado Royale Spa Karisma
El Dorado Royale Spa Resort Karisma Playa del Carmen
El Dorado Royale Spa Karisma Gourmet All Inclusive
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale Gourmet All Inclusive Karisma Hotel
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive by Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma

El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 294 out of 473 reviews
Rating 8 - Good. 102 out of 473 reviews
Rating 6 - Okay. 44 out of 473 reviews
Rating 4 - Poor. 18 out of 473 reviews
Rating 2 - Terrible. 15 out of 473 reviews

9.4/10

Cleanliness

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brooke Karena

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was always clean, they cleaned the room twice a day and the mini fridge was always stocked. Food was great. Lots of options. Entertainment staff were fun and engaging. Transportation to and from the resort was easy with Lomas. Did wish they did the on site xenote tours more than twice a week because we were unable to attend due to trip arrival and departures.
Stayed 5 nights in Apr 2025

10/10 Excellent

Shelly

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel employees were great. Food was good variety. Pools were clean and no problem getting space to sit. Room was always cleaned. Room service was fast. Could have some more entertainment though. Loved the bike tour. Educational, fun and entertaining. Enjoyed taking the little buses throughout the resort. Totally relaxing holiday. Will go back.
Stayed 7 nights in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Apr 2025

8/10 Good

Danielle

Liked: Cleanliness, amenities, property conditions & facilities
The property is beautiful. I wouldn’t quite call the room as stayed and VIP. The rooms are a little bit outdated the phones and getting assistance to the room can be challenging whatever they let they make up for with the amenities throughout their sister hotels is really beautiful. The staff is nice, but it’s really hard to get someone when you need them.
Stayed 5 nights in Apr 2025

10/10 Excellent

Maria R.

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is beautiful! It has shops within the resort, multiple pools and restaurants to choose from. The service is excellent, the location is serene, but with some entertainment every night. There are multiple parks within a 30-45 drive that are spectacular. However, if you feel like just kicking back and staying only at the resort it has plenty to offer. The resort is not close to Cancun or Playa del Carmen, but there is transportation available through separate taxi services or shuttles.
Stayed 8 nights in Apr 2025

10/10 Excellent

Mariah

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing laid back property, great for old folks wanting a quiet vacation. Not suitable for young people who want to party haha But we had a great time
Stayed 4 nights in Apr 2025

10/10 Excellent

susan

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
El Dorado Royalnis a beautiful, expansive property. The staff are excellent, from the housekeeping to the restaurant staff, they were all warm, friendly and helpful.
Stayed 7 nights in Apr 2025

8/10 Good

Kristi

Liked: Cleanliness, property conditions & facilities
Stayed 14 nights in Feb 2025

10/10 Excellent

Bernard

Stayed 6 nights in Mar 2025

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort, excellent service and delicious food!
Stayed 7 nights in Mar 2025

8/10 Good

kelly

Traveled with partner
Liked: Cleanliness, property conditions & facilities
They gave us a different room as ours was booked when we got there. We ended up at Generations with the kids when we booked adult only. They did show us another room but they had a water issue so we just decided to stay where we were. The manager said we would have a 100$ credit to no avail when checking out. The staff however were amazing and made the stay. We will not be returning to the El Dorado. Cheers!
Stayed 14 nights in Mar 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, property conditions & facilities
Our third time going to this resort, haven’t been there in seven years and it did not disappoint! Love the variety of restaurants and pools. Staff are incredible. Always happy to assist and welcome you with warm smiles.
Stayed 7 nights in Mar 2025

10/10 Excellent

Kiley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort. The more inclusive options are worth your time. We did the Maroma Beach/Catamaran excursion and it was so worth it. We saw a sea turtle, stingrays, and lots of fish. Also recommend the cenote tour but bring food and water!
Stayed 5 nights in Mar 2025

10/10 Excellent

Ken

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great Value, SAFE, Quite, Options. We will be back again.
Stayed 3 nights in Mar 2025

10/10 Excellent

DANIEL B

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Likes: pretty, good location, excellent restaurants, very friendly staff, ocean front room worth the extra cost. Option of quiet pool and party pool. Bali beds open to everyone. Loved the lazy river from my room. And so many more Could improve on: carts on the property were sometimes aggressively driven, could offer trip to puerto Morales a couple times a week at a reasonable price. Better signage for restaurants, had difficulty finding some. Gift shops open too late.
Stayed 7 nights in Mar 2025

10/10 Excellent

Allison Louise

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Derrick

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place was BEAUTIFUL! Such a tropical getaway. There was a lot to explore and so many foods to try. HIGHLY RECOMMEND!!
Stayed 4 nights in Mar 2025

6/10 Okay

Veronica

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It’s a beautiful resort but it’s too large with not many carts available to get you around. A mile walk to eat is crazy. I got food poisoning from the breakfast buffet, it was very difficult to get water, they couldn’t accommodate our group of 11 on the catamaran so some couldn’t go. I would never go back.
Stayed 7 nights in Mar 2025

2/10 Terrible

Nancy

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Elias

Liked: Cleanliness
Stayed 3 nights in Mar 2025

8/10 Good

Dedley Nelson

Liked: Property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Katoya

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was super clean, everyone was super friendly and most importantly, i felt safe :)
Stayed 4 nights in Mar 2025

10/10 Excellent

Shelley

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quiet, clean, safe, friendly & helpful staff. I did not like that chairs around pool where all taken by 8am with nothing available until after 3:00
Stayed 3 nights in Mar 2025

10/10 Excellent

Samuel

Stayed 3 nights in Mar 2025

6/10 Okay

Intaf

Liked: Cleanliness, room comfort
Drinks were watered down and most popular brands not available. Not the best all inclusive if you are looking for selection of beverages. Not worth the money.
Stayed 6 nights in Mar 2025