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El Dorado Royale, Catamarán, Cenote & More Inclusive

5.0 star property

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Photo gallery for El Dorado Royale, Catamarán, Cenote & More Inclusive

Exterior
Exterior
SWIM UP JUNIOR SUITE | Balcony view
Interior
Sundeck

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • All inclusive
  • Pool
  • Bar
  • Parking included
  • Outdoor Space

Explore the area

Map
Km 45 Carretera Cancun, Tulum Kantenah, Maroma, Playa del Carmen, QROO, 77710
  • Playa Paraiso Golf Course
    ‪6 min drive‬
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪7 min drive‬
  • Nicklaus Design Golf Course
    ‪9 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪31 min drive‬

Room options

View all photos for BEACH FRONT SWIM UP JUNIOR SUITE

Free minibar, desk, laptop workspace, blackout drapes

BEACH FRONT SWIM UP JUNIOR SUITE

  • 590 sq ft
  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIER SWIM UP JUNIOR SUITE

Free minibar, desk, laptop workspace, blackout drapes

PREMIER SWIM UP JUNIOR SUITE

  • 590 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIER LUXURY JUNIOR SUITE

Free minibar, desk, laptop workspace, blackout drapes

PREMIER LUXURY JUNIOR SUITE

  • 599 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for BEACH FRONT JUNIOR SUITE

BEACH FRONT JUNIOR SUITE | Free minibar, desk, laptop workspace, blackout drapes

BEACH FRONT JUNIOR SUITE

  • 590 sq ft
  • 1 bedroom
  • 1 bathroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for SWIM UP JUNIOR SUITE

SWIM UP JUNIOR SUITE | Balcony view

SWIM UP JUNIOR SUITE

  • 590 sq ft
  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for PREMIER BEACHFRONT SWIM UP JUNIOR SUITE

Free minibar, desk, laptop workspace, blackout drapes

PREMIER BEACHFRONT SWIM UP JUNIOR SUITE

  • 599 sq ft
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for LUXURY JUNIOR SUITE

LUXURY JUNIOR SUITE | Free minibar, desk, laptop workspace, blackout drapes

LUXURY JUNIOR SUITE

  • 599 sq ft
  • 1 bedroom
  • 1 bathroom
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for PREMIER BEACHFRONT JUNIOR SUITE

Free minibar, desk, laptop workspace, blackout drapes

PREMIER BEACHFRONT JUNIOR SUITE

  • 599 sq ft
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive

  • On private beach
  • Pool
  • All inclusive
  • Spa
4.2 out of 5, Very Good, (78)
The price is $784
per night
$784 total
includes taxes & fees
Mar 3 - Mar 4
El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive

About this property

El Dorado Royale, Catamarán, Cenote & More Inclusive

5-star Playa del Carmen apartments with free minibar refreshments
Catch some rays on El Dorado Royale, Catamarán, Cenote & More Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the aparthotel's 12 restaurants. Each apartment boasts a jetted tub and offers free WiFi and free minibar items. Thoughtful touches include bathrobes and slippers, and also available are room service and a Smart TV.
El Dorado Royale, Catamarán, Cenote & More Inclusive offers 476 air-conditioned accommodations with free minibar items and bathrobes. 30-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and hydromassage showerheads, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

6 outdoor swimming pools are on site along with a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, NÁAY SPA. Services include deep-tissue massages, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
El Dorado Royale, Catamarán, Cenote & More Inclusive is an all-inclusive aparthotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At El Dorado Royale, Catamarán, Cenote & More Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the aparthotel's 12 restaurants. Guests can unwind with a drink at one of the aparthotel's bars, which include 2 beach bars, 2 poolside bars, and 9 bars/lounges. Wireless Internet access is complimentary. This Mediterranean aparthotel also offers a fitness center, a garden, and a terrace. Complimentary uncovered self parking and uncovered valet parking are available on site.

El Dorado Royale, Catamarán, Cenote & More Inclusive has designated areas for smoking.

LA CANTINA BAR - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
D´ITALIA VILLAS - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
KAMPAI - This restaurant specializes in Thai cuisine and serves lunch and dinner. Open daily.
FUENTES - Onsite theme restaurant. Open daily.
KICK - Onsite bar. Open daily.
Room service (during limited hours) is available.

All inclusive details

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
Meals and beverages at companion properties

Land activities

Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Beach

  • On a private white sand beach

Pool/Spa

  • 6 outdoor pools
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Full-service spa
  • Manicures/pedicures
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Spa tub
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free theme park shuttle
  • Car not required
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Restaurants on site

  • D´ITALIA VILLAS
  • FUENTES
  • KAMPAI
  • KICK
  • LA CANTINA BAR

Dining

  • 12 restaurants
  • 2 beach bars
  • 2 poolside bars
  • 9 bars/lounges
  • A swim-up bar
  • Free stocked minibar
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 30-inch smart TV with cable channels

Outdoor areas

  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No elevator
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Electrical adapters
  • Housekeeping (daily)
  • Local maps
  • Mobile key entry
  • Phone
  • Restaurant dining guides

Things to do

  • Gym
  • Volleyball
  • Horseback riding nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 476 units
  • Banquet hall
  • Garden
  • Mediterranean architecture

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property does not have elevators
Guests under 18 years old are not permitted at this adults-only property
A car is not required for transportation to and from this property

Property is also known as

Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Karisma Playa del Carmen
El Dorado Royale Spa Karisma
El Dorado Royale Spa Resort Karisma Playa del Carmen
El Dorado Royale Spa Karisma Gourmet All Inclusive
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale Gourmet All Inclusive Karisma Hotel
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive by Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma

El Dorado Royale, Catamarán, Cenote & More Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 207 out of 345 reviews
Rating 8 - Good. 79 out of 345 reviews
Rating 6 - Okay. 31 out of 345 reviews
Rating 4 - Poor. 15 out of 345 reviews
Rating 2 - Terrible. 13 out of 345 reviews

9.4/10

Cleanliness

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was beautiful. Accessible staff and amenities. Only down side was the ice machine was down
Stayed 5 nights in Nov 2024

8/10 Good

Glennon Joseph

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Frankie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was nice a quiet very peaceful. You know there are a lot of other guests but it doesn't feel like it at all it's only seems crowded at dinner. Gorgeous place to any wait to come back
Stayed 5 nights in Nov 2024

8/10 Good

Alex

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Chevonne

Stayed 3 nights in Sep 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The outstanding restaurants, clean rooms and excellent service.
Stayed 7 nights in Nov 2024

8/10 Good

Isheoma

Liked: Cleanliness, amenities, property conditions & facilities
I recently stayed at Ed Dorade Royale Resort in Mexico, and it was a great experience! The airport pick-up and drop-off service was super convenient—something other resorts should consider. Though I had a minor issue with my room initially, the staff quickly resolved it and even upgraded me. The resort is large, but golf carts run all day, making it easy to get around. The staff were friendly, with a special shoutout to Victor, who was fantastic at both Cocotel and La Pizzeria. The rooms could use a refresh, but overall, I’d recommend Ed Dorade Royale for a relaxing all-inclusive getaway!
Stayed 6 nights in Nov 2024

6/10 Okay

kurt

Traveled with partner
Liked: Property conditions & facilities
Disliked: Amenities
The most unorganized resort I have ever been to. The app is not updated with daily activities, when you call to find out hours are weird and most times no one answers. Entertainment was not great or missing. Good after hours was non existent
Stayed 1 night in Nov 2024

10/10 Excellent

Svitlana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Matt

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay. Beautiful place, fantastic staff, food and drink amazing. Room spacious and very comfortable. The range of pools were great If you're after a beach holiday this is not the one for you as the beach has mainly been washed about but you can enjoy chilling by the sea. We would definitely reutn.
Stayed 5 nights in Oct 2024

8/10 Good

Kim Mitchelle

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property was very clean and nice. Staff were very attentive, would like to thank Alex one of the servers from Kampai, for making our lunches memorable. However, the beach was lacking and the app they used for booking restaurants was unreliable. Lastly, the resort comes with free airport transport, visit to the cenote or catamaran but this was never communicated to us until it was too late to book. However, overall great experience and would definitely come back again.
Stayed 4 nights in Oct 2024

8/10 Good

Kristine

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We didn’t like the food options. Dinner is reservation only! Room service food is good but no beverage options. Minibar & towels were not restocked daily. Breakfast buffet did not have many options & there is no beach meaning you CANNOT swim in the ocean. Pools need some maintenance. And be prepared for them to try & sell you a membership. We were approached multiple times in 4 days
Stayed 3 nights in Nov 2024

10/10 Excellent

Daniel

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We traveled here with a big group of friends. We had a great time. The room was cleaned daily and stocked. I love being able to make dinner reservations with the app. Overall a fantastic experience.
Stayed 7 nights in Oct 2024

4/10 Poor

Claudia, Houston

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Not bad but Will Not be back. Good hiding Spot.
Stayed 3 nights in Oct 2024

10/10 Excellent

Gail

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Excellent for our 21 day holiday. Loved it all
Stayed 20 nights in Oct 2024

4/10 Poor

Carlee

Traveled with group
Liked: Cleanliness
I was expecting a lot nicer of a resort for what we paid for. Food wasn’t very good and some of the bartenders were quite rude (especially at the martini bar). The property was clean and the rooms were decent

10/10 Excellent

MATTHEW S

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The time share portion that was optional and the free gift afterwards seemed like a scam as we were charged anyways… other than that it was amazing
Stayed 4 nights in Oct 2024

6/10 Okay

Alexandra

Traveled with group
Liked: Amenities
Disliked: Property conditions & facilities
Our first room was extremely run down. Phone was falling off the wall, shower leaked through the wall into the rest of the bathroom, sliding door detached from the wall. We were able to move day 2 to a newer building which was nice. We stopped to talk to a concierge about our VIP status and they had no idea what we were talking about. Dismissed us and said there was no beach club, no spa credit, even after showing my confirmation.
Stayed 3 nights in Oct 2024

10/10 Excellent

danielle

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort had wonderful and extensive dining options.
Stayed 4 nights in Oct 2024

10/10 Excellent

Adam

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The entire property is top shelf. The staff was incredibly and went out of their way to accomodate our entire group. The dining experience was exceptional.
Stayed 4 nights in Oct 2024

10/10 Excellent

Barbara E

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing stay in a beautiful junior swim-up pool with the view of the beach! Food was amazing! Fresh from the ocean and local farms, great room service, margaritas non-stop, and housekeeping twice a day! We can’t wait for our next trip!!
Stayed 5 nights in Oct 2024

6/10 Okay

Ryan John, White Bear Lake

Traveled with group
Liked: Amenities
The dinners were very good. The bands Blackcow and Circus Rock were very good. The included shuttle service to and from airport eas very good. I did not like the beach. It was very rocky with little area of sand and shade. The concrete bunkers to protect the beach were the whole length and very ugly to look at. There were many areas of the resort that were generally run down.
Stayed 5 nights in Oct 2024

10/10 Excellent

Stephanie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Best experience ever
Stayed 3 nights in Oct 2024

10/10 Excellent

Carolina

Liked: Cleanliness, property conditions & facilities
The best experience in Mexico
Stayed 1 night in Oct 2024

8/10 Good

Liliana

Stayed 3 nights in Sep 2024