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El Dorado Royale, Catamarán, Cenote & More Inclusive

5.0 star property

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Photo gallery for El Dorado Royale, Catamarán, Cenote & More Inclusive

Exterior
Interior
Exterior
Sundeck
SWIM UP JUNIOR SUITE | Balcony view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • All inclusive
  • Pool
  • Bar
  • Parking included
  • Outdoor Space

Explore the area

Map
Km 45 Carretera Cancun, Tulum Kantenah, Maroma, Playa del Carmen, QROO, 77710
  • Playa Paraiso Golf Course
    ‪6 min drive‬
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪7 min drive‬
  • Maroma Beach
    ‪14 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪31 min drive‬

Room options

View all photos for BEACH FRONT SWIM UP JUNIOR SUITE

Free minibar, desk, laptop workspace, blackout drapes

BEACH FRONT SWIM UP JUNIOR SUITE

  • 590 sq ft
  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIER SWIM UP JUNIOR SUITE

Free minibar, desk, laptop workspace, blackout drapes

PREMIER SWIM UP JUNIOR SUITE

  • 590 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIER LUXURY JUNIOR SUITE

Free minibar, desk, laptop workspace, blackout drapes

PREMIER LUXURY JUNIOR SUITE

  • 599 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for BEACH FRONT JUNIOR SUITE

BEACH FRONT JUNIOR SUITE | Free minibar, desk, laptop workspace, blackout drapes

BEACH FRONT JUNIOR SUITE

  • 590 sq ft
  • 1 bedroom
  • 1 bathroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite

Royal Suite | Free minibar, desk, laptop workspace, blackout drapes

Royal Suite

  • 5 bedrooms
  • Sleeps 2
  • 1 Double Bed

View all photos for SWIM UP JUNIOR SUITE

SWIM UP JUNIOR SUITE | Balcony view

SWIM UP JUNIOR SUITE

  • 590 sq ft
  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for PREMIER BEACHFRONT SWIM UP JUNIOR SUITE

Free minibar, desk, laptop workspace, blackout drapes

PREMIER BEACHFRONT SWIM UP JUNIOR SUITE

  • 599 sq ft
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for LUXURY JUNIOR SUITE

LUXURY JUNIOR SUITE | Free minibar, desk, laptop workspace, blackout drapes

LUXURY JUNIOR SUITE

  • 599 sq ft
  • 1 bedroom
  • 1 bathroom
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for PREMIER BEACHFRONT JUNIOR SUITE

Free minibar, desk, laptop workspace, blackout drapes

PREMIER BEACHFRONT JUNIOR SUITE

  • 599 sq ft
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Private beach, white sand, snorkeling, 2 beach bars

El Dorado Maroma, Catamarán, Cenote & More Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
4.8 out of 5, Exceptional, (99)
The price is $633
per night
$633 total
includes taxes & fees
Apr 5 - Apr 6
El Dorado Maroma, Catamarán, Cenote & More Inclusive

About this property

El Dorado Royale, Catamarán, Cenote & More Inclusive

5-star Playa del Carmen apartments with free minibar refreshments
Catch some rays on El Dorado Royale, Catamarán, Cenote & More Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the aparthotel's 12 restaurants. Each apartment boasts a jetted tub and offers free WiFi and free minibar items. Thoughtful touches include bathrobes and slippers, and also available are room service and a Smart TV.
El Dorado Royale, Catamarán, Cenote & More Inclusive offers 476 air-conditioned accommodations with free minibar items and bathrobes. 30-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and hydromassage showerheads, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

6 outdoor swimming pools are on site along with a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, NÁAY SPA. Services include deep-tissue massages, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
El Dorado Royale, Catamarán, Cenote & More Inclusive is an all-inclusive aparthotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At El Dorado Royale, Catamarán, Cenote & More Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the aparthotel's 12 restaurants. Guests can unwind with a drink at one of the aparthotel's bars, which include 2 beach bars, 2 poolside bars, and 9 bars/lounges. Wireless Internet access is complimentary. This Mediterranean aparthotel also offers a fitness center, a garden, and a terrace. Complimentary uncovered self parking and uncovered valet parking are available on site.

El Dorado Royale, Catamarán, Cenote & More Inclusive has designated areas for smoking.

LA CANTINA BAR - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
D´ITALIA VILLAS - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
KAMPAI - This restaurant specializes in Thai cuisine and serves lunch and dinner. Open daily.
FUENTES - Onsite theme restaurant. Open daily.
KICK - Onsite bar. Open daily.
Room service (during limited hours) is available.

All inclusive details

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
Meals and beverages at companion properties

Land activities

Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Beach

  • On a private white sand beach

Pool/Spa

  • 6 outdoor pools
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Full-service spa
  • Hot tub
  • Manicures/pedicures
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free theme park shuttle
  • Car not required
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Restaurants on site

  • D´ITALIA VILLAS
  • FUENTES
  • KAMPAI
  • KICK
  • LA CANTINA BAR

Dining

  • 12 restaurants
  • 2 beach bars
  • 2 poolside bars
  • 9 bars/lounges
  • A swim-up bar
  • Free stocked minibar
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathrobes
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 30-inch smart TV with cable channels

Outdoor areas

  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No elevator
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Electrical adapters
  • Housekeeping (daily)
  • Local maps
  • Mobile key entry
  • Phone
  • Restaurant dining guides

Things to do

  • Gym
  • Volleyball
  • Horseback riding nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 476 units
  • Banquet hall
  • Garden
  • Mediterranean architecture

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property does not have elevators
Guests under 18 years old are not permitted at this adults-only property
A car is not required for transportation to and from this property

Property is also known as

Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Karisma Playa del Carmen
El Dorado Royale Spa Karisma
El Dorado Royale Spa Resort Karisma Playa del Carmen
El Dorado Royale Spa Karisma Gourmet All Inclusive
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale Gourmet All Inclusive Karisma Hotel
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive by Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma

El Dorado Royale, Catamarán, Cenote & More Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 224 out of 376 reviews
Rating 8 - Good. 86 out of 376 reviews
Rating 6 - Okay. 37 out of 376 reviews
Rating 4 - Poor. 16 out of 376 reviews
Rating 2 - Terrible. 13 out of 376 reviews

9.2/10

Cleanliness

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alexey

Liked: Cleanliness, property conditions & facilities
Stayed 10 nights in Dec 2024

10/10 Excellent

Alexander

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
the hotel is very extended along the beach, so one needs to take trolleys. Another thing is that the ocean is not swimmable. otherwise it was great!
Stayed 10 nights in Dec 2024

8/10 Good

Hiu Ying

Traveled with partner
Liked: Amenities, property conditions & facilities
Our room is the farest from the front entrance. Getting room service and the shuttle are uneasy when the request is in high demand so it usually takes us 15mins to walk. We like the property quietness and atmosphere. Lots of activities to do in all times
Stayed 4 nights in Dec 2024

8/10 Good

Julio

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
La atención y limpieza impecable, pero el transporte para moverse dentro del hotel no es eficiente, los tramos para llegar a los restaurantes son largas y la espera del transporte hace que no estés a tiempo para la reserva. La comida muy bien elaborada pero no lo suficiente caliente, la temperatura no adecuada.
Stayed 8 nights in Dec 2024

10/10 Excellent

Dara

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was our first time visiting El Dorado Royale, and we were extremely satisfied with our stay. The property is very well maintained and very clean. The staff were extremely friendly and welcoming, and the food was good, with a wide variety of places to dine at. It would be nice if they had a late-night snack bar on the Royale side as the pizzeria had inconsistent hours and only offered pizza. The resort was busy but still felt quiet, which was nice. The Royale side doesn't have the greatest beach access, but there were plenty of loungers and cabanas to enjoy (Casitas and Generations have better beach access). The pools were well-kept and clean but were very cold! The main pool was always busy, but there are quieter pools throughout the resort if that's what you're looking for. Overall, we had an amazing time, and we will be returning.
Stayed 10 nights in Dec 2024

10/10 Excellent

Renee

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We just stayed here for 3 nignts for our 20th anniversary, very Clean well kept property, amazing staff, and the food/drinks were great. Its a large resort with many pools, we enjoyed our private swim-up pool and entertainment
Stayed 3 nights in Dec 2024

10/10 Excellent

Lynden

Liked: Cleanliness, property conditions & facilities
Very relaxing and tons of activities to do
Stayed 4 nights in Dec 2024

10/10 Excellent

Steven Donald, Hartford

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Resort transportation from airport didn’t work. Resort not answer phone to arrange pickup. We made our own Cancun transfers at our own expense.
Stayed 7 nights in Dec 2024

10/10 Excellent

Valerie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing time staying at El Dorado Royale. Upgrading to the premium room was a good choice that i would recommend. Some vendors on the beach are disruptive. It would be helpful to incorporate shuttle stop times into the app. The perfume in the main lobby is very strong and headache inducing to those sensitive to scents. Overall the staff are very friendly and helpful.
Stayed 7 nights in Dec 2024

8/10 Good

Alejandro

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is overall a beautiful spot to spend your vacation, they offer some additional benefits like round trip transportation from airport - hotel, a Catamaran and brunch at the El Dorado Maroma Beach, access to AquaNick and a tour to Rancho Bonanza Cenote, our room was well kept and if anything was missing they were quick to respond and provide. I suggest to open a Buffett restaurant for dinner, as there are days that options are limited or not available. El Dorado Royale and Casitas definitely need a couple of restaurants each, owners needs to invest money to remove those concrete wave blockers, they do take away the appeal and view, there is not much beach to enjoy, however, I still had a great time and enjoyed everything the resort has to offer. I will definitely will return some day during summer, the water in the pools was cold, wish they had the option to heat the water and put some jacuzzi's near the pools.
Stayed 7 nights in Dec 2024

10/10 Excellent

Marika Annette

Liked: Cleanliness, amenities, property conditions & facilities
The property was both private and also easy to navigate, impeccably clean, the grounds gorgeous and perfectly maintained, and visible security everywhere I went. The food was phenomenal, the best I've ever had at a resort, with endless options and anything I could possibly want to eat.
Stayed 3 nights in Dec 2024

8/10 Good

Vincent

Liked: Cleanliness
Stayed 7 nights in Nov 2024

8/10 Good

Duane

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

Amin

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Glenn Gavin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pros: Beautiful grounds, excellent beaches, friendly and helpful staff, Great food and excellent service. Comfortable room. Concierge very helpful. Cons: many restaurants on the cool side, a sweater helped. Would have been nice to have a restaurant open closer to our room ( like Spot or Rincan Mexicano) within easy walking distance. Shuttles were good most of the time but at times a long wait. Lomas Rep in lobby by front desk a bit snarky.
Stayed 12 nights in Nov 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, property very beautiful. Nice pools, drinks good.
Stayed 6 nights in Nov 2024

10/10 Excellent

Jeffrey Lee

Liked: Cleanliness, property conditions & facilities
restaurants were extremely hood The service and food was outstanding. The staff were very accomodating The beverages and the alcohol was top shelf.I would highly recommend this resort.
Stayed 7 nights in Nov 2024

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
We had an amazing time. It should be noted that this resort is not for someone with bad news or who is not able to walk at least 2 1/2 miles multiple times a day and climb steps and cross any services such as cobblestone and bridges. The resort was unbelievably gorgeous. The amount of food amenities was fantastic. My only complaints would be the check in process. It was not clear that the minute you arrive. You need to actually dial the concierge‘s number and immediately coordinate all of your dinner reservations for the entire stay. If you do not do this, you will not be eating dinner before 9:30 PM if you are lucky.
Stayed 5 nights in Nov 2024

10/10 Excellent

DONAVIN

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The lobby was over perfumed.
Stayed 10 nights in Nov 2024

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a wonderful property. Every single staff member was there to serve and had a wonderful, gracious, welcoming personalities. The food was great and I have many dietary restrictions and every single restaurant catered to every restriction. They asked at every restaurant and then made sure I was accommodated (gluten-free, no certain spices, etc.). It was unbelievable. Highly recommend. My wife and I had a delightful stay. The only negative was that our flight was cancelled and we had to stay an extra day and they wanted to charge me four times the normal rate. Of course it is more expensive when you book anywhere last minute, like with airfare, but I'm already there and it is an unforeseen necessity. They could have really won me over by just simply giving me the same rate for one more night. So I went elsewhere that was affordable for that extra night. Other than that, just an incredible vacation.
Stayed 7 nights in Nov 2024

10/10 Excellent

NARASIMHA

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good resort. Highly recommend with a number of activities. Great staff. Away from the bustle of the city, quiet and you can really enjoy & relax without a bother.
Stayed 4 nights in Nov 2024

8/10 Good

ashley

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Customer service is impeccable! Food options for breakfast and dinner are always higher quality than lunch, but pretty good considering that it’s all inclusive! Rooms get cleaned every day, and concierge is always so friendly.
Stayed 4 nights in Nov 2024

8/10 Good

Marielly

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very cleaned and it looked nice and calming. Most of the staff was professional, friendly. I didn't like that I had a credit of $100 for massage and I had to pay the full price! Starbucks is Not included in your package! You have to over pay for a coffee! I RECOMMEND TO BRING MEXICAN PESOS YOU WILL BE CHARGED IN PESOS AND IF YOU DON'T KNOW YOU GET CHARGE MORE. The beach was clean in the Am becareful with the rocks! Young men will come to the beach from outside to sell you staff everyday. Security will be trying to keep them away. They understand when you say NO so just say No. The massage sellers will keep trying to sell you massages they asked me 3 time same day that I had a massage it was annoying. Activities are over price compared to all my trips around the world over price! The ladies that sell the activities were rude because I wanted to pay the activities right there with cash or card they want it to be charged to your room I said NO they agree accept a card however 3 working cards were declined*...! I loved that you can get food delivered to your room it is include in the package. During the day you have to be dressed up woman all covered up to get lunch or you will be ask to leave to dress up! The restaurants dinner(beside 1) will be closed Monday to Thursday! Bars will be open.. If you are an alcoholic and you are in recovery this won't be good for you. They still need to work with prices, the harassment and dining options.
Stayed 6 nights in Nov 2024

10/10 Excellent

Jose Perpetuo, Clifton

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent Resort
Stayed 4 nights in Nov 2024

10/10 Excellent

Bonnie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall hospitality was excellent
Stayed 1 night in Nov 2024