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El Dorado Royale, Catamarán, Cenote & More Inclusive

5.0 star property

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Photo gallery for El Dorado Royale, Catamarán, Cenote & More Inclusive

Exterior
Interior
Exterior
Sundeck
SWIM UP JUNIOR SUITE | Balcony view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Bar

Explore the area

Map
Km 45 Carretera Cancun, Tulum Kantenah, Maroma, Playa del Carmen, QROO, 77710
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪7 min drive‬
  • Playa Paraiso Golf Course
    ‪7 min drive‬
  • Maroma Beach
    ‪15 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪31 min drive‬

Room options

View all photos for BEACH FRONT SWIM UP JUNIOR SUITE

Free minibar, desk, laptop workspace, blackout drapes

BEACH FRONT SWIM UP JUNIOR SUITE

  • Bay view
  • 590 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIER SWIM UP JUNIOR SUITE

Free minibar, desk, laptop workspace, blackout drapes

PREMIER SWIM UP JUNIOR SUITE

  • 590 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIER LUXURY JUNIOR SUITE

Free minibar, desk, laptop workspace, blackout drapes

PREMIER LUXURY JUNIOR SUITE

  • 599 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for BEACH FRONT JUNIOR SUITE

BEACH FRONT JUNIOR SUITE | Free minibar, desk, laptop workspace, blackout drapes

BEACH FRONT JUNIOR SUITE

  • Beach view
  • 590 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for ROYAL SUITE

ROYAL SUITE | Free minibar, desk, laptop workspace, blackout drapes

ROYAL SUITE

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for SWIM UP JUNIOR SUITE

SWIM UP JUNIOR SUITE | Balcony view

SWIM UP JUNIOR SUITE

  • Bay view
  • 590 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for PREMIER BEACHFRONT SWIM UP JUNIOR SUITE

Free minibar, desk, laptop workspace, blackout drapes

PREMIER BEACHFRONT SWIM UP JUNIOR SUITE

  • Ocean view
  • 599 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for LUXURY JUNIOR SUITE

LUXURY JUNIOR SUITE | Free minibar, desk, laptop workspace, blackout drapes

LUXURY JUNIOR SUITE

  • Park view
  • 599 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for PREMIER BEACHFRONT JUNIOR SUITE

Free minibar, desk, laptop workspace, blackout drapes

PREMIER BEACHFRONT JUNIOR SUITE

  • Ocean view
  • 599 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Similar properties

14 outdoor pools

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive

  • On private beach
  • Pool
  • All inclusive
  • Spa
4.2 out of 5, Very Good, (93)
The price is $684
per night
includes taxes & fees
May 24 - May 25
El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive

About this property

El Dorado Royale, Catamarán, Cenote & More Inclusive

5-star Playa del Carmen apartments with free minibar refreshments
Catch some rays on El Dorado Royale, Catamarán, Cenote & More Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the aparthotel's 12 restaurants. Each apartment boasts a jetted tub and offers free WiFi and free minibar items. Thoughtful touches include bathrobes and slippers, and also available are room service and a Smart TV.
El Dorado Royale, Catamarán, Cenote & More Inclusive offers 476 air-conditioned accommodations with free minibar items and bathrobes. 30-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and hydromassage showerheads, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

6 outdoor swimming pools are on site along with a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, NÁAY SPA. Services include deep-tissue massages, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
El Dorado Royale, Catamarán, Cenote & More Inclusive is an all-inclusive aparthotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At El Dorado Royale, Catamarán, Cenote & More Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the aparthotel's 12 restaurants. Guests can unwind with a drink at one of the aparthotel's bars, which include 2 beach bars, 2 poolside bars, and 9 bars/lounges. Wireless Internet access is complimentary. This Mediterranean aparthotel also offers a fitness center, a garden, and a terrace. Complimentary uncovered self parking and uncovered valet parking are available on site.

El Dorado Royale, Catamarán, Cenote & More Inclusive has designated areas for smoking.

LA CANTINA BAR - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
D´ITALIA VILLAS - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
KAMPAI - This restaurant specializes in Thai cuisine and serves lunch and dinner. Open daily.
FUENTES - Onsite theme restaurant. Open daily.
KICK - Onsite bar. Open daily.
Room service (during limited hours) is available.

All inclusive details

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)
Meals and beverages at companion properties

Land activities

Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Beach

  • On a private white sand beach

Pool/Spa

  • 6 outdoor pools
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Full-service spa
  • Hot tub
  • Manicures/pedicures
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free theme park shuttle
  • Car not required
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Restaurants on site

  • D´ITALIA VILLAS
  • FUENTES
  • KAMPAI
  • KICK
  • LA CANTINA BAR

Dining

  • 12 restaurants
  • 2 beach bars
  • 2 poolside bars
  • 9 bars/lounges
  • A swim-up bar
  • Free stocked minibar
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 30-inch smart TV with cable channels

Outdoor areas

  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No elevator
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Electrical adapters
  • Housekeeping (daily)
  • Local maps
  • Mobile key entry
  • Phone
  • Restaurant dining guides

Things to do

  • Gym
  • Volleyball
  • Fishing nearby
  • Horseback riding nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 476 units
  • Banquet hall
  • Garden
  • Mediterranean architecture

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property does not have elevators
Guests under 18 years old are not permitted at this adults-only property
A car is not required for transportation to and from this property

Property is also known as

Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Karisma Playa del Carmen
El Dorado Royale Spa Karisma
El Dorado Royale Spa Resort Karisma Playa del Carmen
El Dorado Royale Spa Karisma Gourmet All Inclusive
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale Gourmet All Inclusive Karisma Hotel
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive by Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma

El Dorado Royale, Catamarán, Cenote & More Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 260 out of 423 reviews
Rating 8 - Good. 93 out of 423 reviews
Rating 6 - Okay. 40 out of 423 reviews
Rating 4 - Poor. 16 out of 423 reviews
Rating 2 - Terrible. 14 out of 423 reviews

9.4/10

Cleanliness

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dustin Dahle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely perfect!! You will love it!!
Stayed 7 nights in Jan 2025

8/10 Good

Heather

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Needs better signs for where things are located and a clearer explanation- maybe at check in- of where the restaurants are and hours they are open. Not everyone uses the code to do research.
Stayed 7 nights in Jan 2025

10/10 Excellent

Karie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful time. It was so clean and employees were amazing.
Stayed 7 nights in Jan 2025

10/10 Excellent

WILLIAM, saltcoats

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Tremendous place for the money and I’ve stayed with clients at some of the best and most expensive on the planet.
Stayed 14 nights in Jan 2025

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

Jessie

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jan 2025

8/10 Good

Peter Ryan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The place was beautiful. A lot of different places to eat and try. Hotel staff was excellent. We booked a beach front swim up and didn’t get it because of over booking so disappointed on that They have $300 comp to use at the resort so we used it on the candle light dinner on the beach. Overall I would recommend
Stayed 7 nights in Jan 2025

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic! Great staff who are very friendly. Lots of dining options. Food was good, but Fuentes dining theater was excellent. Must do! Maroma beach excursion was fantastic. Transportation to and from airport excursions was provided. Spa was phenomenal and Housekeeping was amazing as well! Some complaints include the app used to reserve things kept crashing and not loading for me along with the pools being cold and not heated. Lastly reserving the more inclusive excursions needs to be done ASAP as we did it the morning after we got there (told it would be fine to do) and were not able to do some of the excursions.
Stayed 5 nights in Jan 2025

10/10 Excellent

Michelle

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Although we couldn’t swim in the ocean, the beach time was fantastic and the pools, plentiful. The setting was so gorgeous.
Stayed 7 nights in Jan 2025

6/10 Okay

Demarco Deshawn

Traveled with group
Disliked: Amenities
Rooms are terribly outdated.When arriving to property was told room booked was not available.Had to settle for another room.Waiting for reimbursement for cost difference.
Stayed 3 nights in Jan 2025

4/10 Poor

Bernie

Liked: Cleanliness
Disliked: Property conditions & facilities
They didn’t give us the room we got. Said no more left. Other customers checking in same time same thing. Wanted us to sign something saying we wouldn’t ask for compensation or credit back. They offered us a room in the family area which we didn’t want along after they tried to give us spa credit for $100 when the lowest package was $230 out to make money off us and other people at resort most had booked through expidea. Ran out of food at buffet at 830pm in family zone after we got there after arguing at front desk for hour. Overall the resort was beautiful just shady at check in. Our screen door in the room we got was not working, phone line cord would pop out if using phone and our safe didn’t work, which eventually they came and fixed it.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jaime

Liked: Cleanliness, property conditions & facilities
We enjoyed every minute we sent here!!! The staff were all amazing and friendly! The food was delicious!
Stayed 7 nights in Jan 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property, great value with the more inclusive excursiona. The only annoying thing for me was the guests that would get up early morning to go around and put towels and belongings on pool/beach chairs and cabanas and then leave them there the whole day.
Stayed 6 nights in Jan 2025

10/10 Excellent

Kyle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort! Food was excellent. We had a great time!!
Stayed 7 nights in Jan 2025

8/10 Good

Dawn Lawton

Traveled with partner
Liked: Property conditions & facilities
People were friendly and professional. Activities were meh . The lighting in the bedroom was terrible
Stayed 7 nights in Jan 2025

10/10 Excellent

Denise Pettit and David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The grounds were gorgeous and there are many good food options. Very. Delicious. Food. Staff is very attentive face to face. Make sure your shower has hot water; the tub did, the shower did not.
Stayed 7 nights in Jan 2025

10/10 Excellent

Marki

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Theresa

Liked: Cleanliness, room comfort

Enjoyable stay

Lovely staff, grounds and restaurants. Great day trips included.
Hotel grounds
Hotel grounds
Catamaran and beach club day trip
Catamaran and beach club day trip
Stayed 7 nights in Jan 2025

10/10 Excellent

Kayla

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Chely Kayln

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall a beautiful property
Stayed 3 nights in Jan 2025

10/10 Excellent

Tiina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Far exceeded our expectations. Accommodations, property, service and multitude of great lunch and dining options was fantastic. Great choice for couples.
Stayed 8 nights in Jan 2025

10/10 Excellent

MIHAI

Liked: Cleanliness, property conditions & facilities
Nice and clean! A lot of options for food and entertainment
Stayed 7 nights in Jan 2025

10/10 Excellent

Nathan

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Joanne, FORT MCMURRAY

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great vacation at El Dorado Royale. All of the restaurants served excellent food, and had wonderful staff. I would recommend the Rincon for breakfast!! Our room was clean and fully functional, with the exception of hot water....always had cold showers. The beach is pretty rocky, and not easily swimmable. The shuttle service around the resort is not always reliable (Mexican time!) so plan your time if you need to maintain a schedule, otherwise be patient or walk. The app reserved all of our restaurants, however room service reservations never showed up once out of four days requested. The Maroma beach excursion was worth a whole day off the proprty...it was absolutely beautiful. We would definitely go back, just may upgrade to casitas or swim up rooms!
Stayed 7 nights in Jan 2025

6/10 Okay

Leah

I give 3 stars on my most things. Make sure you get travel insurance. I was hospitalized and sedated 3 days before my trip and was unable to go. I believe Expedia strongly advocated for some sort of reimbursement, I was still planning on going at a later date if possible but the resort cited their policy and is unwilling to issue any sort of credit. My friend was able to go. She said some things were dated and there was some construction going on but overall she said it was a fine resort.
Stayed 5 nights in Jan 2025