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El Dorado Royale, Catamarán, Cenote & More Inclusive

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Dorado Royale, Catamarán, Cenote & More Inclusive

Exterior
SWIM UP JUNIOR SUITE | Balcony view
Exterior
Interior
PREMIER LUXURY JUNIOR SUITE | Free minibar, desk, laptop workspace, blackout drapes

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Free airport shuttle
  • Bar

Explore the area

Map
Km 45 Carretera Cancun, Tulum Kantenah, Maroma, Playa del Carmen, QROO, 77710
  • Playa Paraiso Golf Course
    6 min drive
  • El Cocotal
    2 min walk
  • ADO Terminal Alterna Playa del Carmen
    24 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    31 min drive

Room options

View all photos for BEACH FRONT SWIM UP JUNIOR SUITE

Free minibar, desk, laptop workspace, blackout drapes

BEACH FRONT SWIM UP JUNIOR SUITE

  • 590 sq ft
  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIER SWIM UP JUNIOR SUITE

PREMIER SWIM UP JUNIOR SUITE | Free minibar, desk, laptop workspace, blackout drapes

PREMIER SWIM UP JUNIOR SUITE

  • 590 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIER LUXURY JUNIOR SUITE

PREMIER LUXURY JUNIOR SUITE | Free minibar, desk, laptop workspace, blackout drapes

PREMIER LUXURY JUNIOR SUITE

  • 599 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for BEACH FRONT JUNIOR SUITE

BEACH FRONT JUNIOR SUITE | Free minibar, desk, laptop workspace, blackout drapes

BEACH FRONT JUNIOR SUITE

  • 590 sq ft
  • 1 bedroom
  • 1 bathroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for SWIM UP JUNIOR SUITE

SWIM UP JUNIOR SUITE | Balcony view

SWIM UP JUNIOR SUITE

  • 590 sq ft
  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for PREMIER BEACHFRONT SWIM UP JUNIOR SUITE

Free minibar, desk, laptop workspace, blackout drapes

PREMIER BEACHFRONT SWIM UP JUNIOR SUITE

  • 599 sq ft
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for LUXURY JUNIOR SUITE

LUXURY JUNIOR SUITE | Free minibar, desk, laptop workspace, blackout drapes

LUXURY JUNIOR SUITE

  • 599 sq ft
  • 1 bedroom
  • 1 bathroom
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for PREMIER BEACHFRONT JUNIOR SUITE

Free minibar, desk, laptop workspace, blackout drapes

PREMIER BEACHFRONT JUNIOR SUITE

  • 599 sq ft
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

El Dorado Royale, Catamarán, Cenote & More Inclusive

5-star Playa del Carmen apartments with free minibar refreshments
Catch some rays on El Dorado Royale, Catamarán, Cenote & More Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the aparthotel's 6 restaurants. Each apartment boasts a jetted tub and offers free WiFi and free minibar items. Thoughtful touches include bathrobes and slippers, and also available are room service and a Smart TV.
El Dorado Royale, Catamarán, Cenote & More Inclusive offers 476 accommodations with free minibar items and bathrobes. 30-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and hydromassage showerheads, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

6 outdoor swimming pools are on site along with a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include deep-tissue massages, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
El Dorado Royale, Catamarán, Cenote & More Inclusive is an all-inclusive aparthotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At El Dorado Royale, Catamarán, Cenote & More Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the aparthotel's 6 restaurants. Guests can unwind with a drink at one of the aparthotel's bars, which include 2 beach bars, 2 poolside bars, and 9 bars/lounges. Wireless Internet access is complimentary. This Mediterranean aparthotel also offers a garden and a terrace. Complimentary uncovered self parking and uncovered valet parking are available on site.

El Dorado Royale, Catamarán, Cenote & More Inclusive has designated areas for smoking.

El Dorado Royale, Catamarán, Cenote & More Inclusive has 6 restaurants on site.
Room service (during limited hours) is available.

All inclusive details

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
Meals and beverages at companion properties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Beach

  • On a private white sand beach

Pool/Spa

  • 6 outdoor pools
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Full-service spa
  • Manicures/pedicures
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Spa tub
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free theme park shuttle
  • Car not required
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Dining

  • 2 beach bars
  • 2 poolside bars
  • 6 restaurants
  • 9 bars/lounges
  • A swim-up bar
  • Free stocked minibar
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 30-inch smart TV with cable channels

Outdoor areas

  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No elevator
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Electrical adapters
  • Housekeeping (daily)
  • Local maps
  • Mobile key entry
  • Phone
  • Restaurant dining guides

Things to do

  • Horseback riding nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 476 units
  • Banquet hall
  • Garden
  • Mediterranean architecture

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property does not have elevators
Guests under 18 years old are not permitted at this adults-only property
A car is not required for transportation to and from this property

Property is also known as

Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Karisma Playa del Carmen
El Dorado Royale Spa Karisma
El Dorado Royale Spa Resort Karisma Playa del Carmen
El Dorado Royale Spa Karisma Gourmet All Inclusive
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale Gourmet All Inclusive Karisma Hotel
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive by Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma

El Dorado Royale, Catamarán, Cenote & More Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 161 out of 265 reviews" "
Rating 8 - Good. 57 out of 265 reviews" "
Rating 6 - Okay. 24 out of 265 reviews" "
Rating 4 - Poor. 12 out of 265 reviews" "
Rating 2 - Terrible. 11 out of 265 reviews" "

9.2/10

Cleanliness

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Donald, Holland

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spectacular property, upgraded to a swim out ocean front room. A/C was strong and food was excellent
Stayed 5 nights in Sep 2024

10/10 Excellent

Porfirio

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Sep 2024

10/10 Excellent

Moussa, Houston

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property Sarya (apologies for the name spelling) at the front desk was wonderful. She was very welcoming and explained the amenities of the property very clear . She was very friendly. The order taker that worked in In room dinning on Monday evening September 16 was very rude and not helpful. He seems like he did not want to be there to work . Otherwise everyone else was very nice and friendly. I will return there next time.
Stayed 4 nights in Sep 2024

6/10 Okay

Melissa

Traveled with partner
Liked: Cleanliness
The app to make dinner was not working correctly and some nights had no dining available.
Stayed 7 nights in Sep 2024

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Steven Taylor

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Jade

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
From arrival and the two days that followed where excellent .. Booking for excursions was excellent. Communication using the app was easy and fast service with housekeeping and refilling the fridge. Second time service at Santa Fe restaurant was disappointing, slow service and cold food. Service at most restaurants didn’t really accommodate for a big group of seven people . Cats on the resort was a surprise cute but become annoying as they fight as well and some guests tend to feed them making them come back. Breakfast buffet was amazing and service was excellent. Pool was dirty for the rest of our stay tho not so appealing or enjoyable.
Stayed 7 nights in Sep 2024

10/10 Excellent

JOSEPH

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, restaurants were great, food quality was great
Stayed 9 nights in Sep 2024

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Jul 2024

8/10 Good

Ivette Suheid

Liked: Cleanliness, property conditions & facilities
El transporte de carritos es un problema fuera de eso todo está excelente
Stayed 3 nights in Sep 2024

10/10 Excellent

Araceli, Woodstock

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
we LOVED everything at El Dorado Royale- very clean-the food is amazing, the staff very friendly. The only thing i would say could improve is the rides it does take quite a while to get picked up.
Stayed 4 nights in Aug 2024

10/10 Excellent

Michael, yonkers

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were so helpful! Everyone was so nice and helpful. The food was amazing. These are the most beautiful people I’ve ever met. The views were amazing! I would definitely come back here!
Stayed 5 nights in Sep 2024

10/10 Excellent

Nelson Fred

Liked: Cleanliness, amenities, property conditions & facilities
It is a place to relax and escape the world ! The staff could not be nicer and more helpful ! All around it has been our best vacation yet !
Stayed 5 nights in Aug 2024

10/10 Excellent

ELIAS

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Bradley William, Morgantown

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and variety of dining options. Very clean and modern accommodations.
Stayed 4 nights in Aug 2024

4/10 Poor

Mindy

Traveled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
I sat and thought about it for a day and a half and it was actually nothing I found unique or that I truly liked about the property .I did not realize I had any type of VIP service because it never felt like it once. The only good meal was the breakfast room service was unedible the majority of the time most of the restaurants are very far one night had to walk about 45 minutes one way just to eat a meal that was horrible and I have a medical condition with my knees when I spoke to the manager the next day I asked him where the golfcarts were that was supposed to be picking us up throughout the evening he said oh last night the owners of the resort were there and they were using them for their personal use ! I was absolutely floored! so I was the answer to my VIP service the following day I couldn't walk I had ice on my knee at the pool all day. Our room was absolutely filthy the whole trip no matter how much I left in the room for a tip or what I asked them to do literally filthy I wish I could add pictures I have so many! I absolutely do not recommend this Resort it was one of the worst I've ever been to
Stayed 5 nights in Aug 2024

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely gorgeous property. Loved all the pools and plenty of daytime activities. Would have enjoyed more restaurant options, though.
Stayed 4 nights in Jul 2024

10/10 Excellent

JOSE, chicago

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Everything was good
Stayed 7 nights in Aug 2024

10/10 Excellent

Judith

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was our 5th time here. We absolutely love this resort. The food is fantastic, the drinks are fabulous. The staff is so friendly. Our favorite was Roberto, he served us breakfast and we saw him again while eating our pizza. Loved the fact that he remembered us from last year too. Such a happy and pleasant atmosphere, wherever we go. The entertainment at night was incredible ( the acrobatic show). We would go to the Martini bar after dinner and try a new martini every night. This resort does not disappoint. We have always enjoyed our time here. So peaceful and relaxing! We will definitely be returning again. We have tried several other resorts through the years and we find our way back to El Dorado. Zero complaints here! There’s just no comparing! They do a fantastic job to keep everyone safe and comfortable!!! See yall next year El Dorado Royale!!
Stayed 6 nights in Aug 2024

10/10 Excellent

Karina

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Corrin Marie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very ice properties, good food extremely quiet.
Stayed 7 nights in Aug 2024

10/10 Excellent

Lizzete

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent experience
Stayed 4 nights in Aug 2024

10/10 Excellent

Darsh

Liked: Cleanliness, property conditions & facilities
Best
Stayed 3 nights in Aug 2024

6/10 Okay

William

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing, very friends hospitable. Great food options
Stayed 4 nights in Aug 2024