El Taj Oceanfront & Beachside Condo Hotel

4.5 star property

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Photo gallery for El Taj Oceanfront & Beachside Condo Hotel

Deluxe Penthouse, 3 Bedrooms, Partial Ocean View | Terrace/patio
Beach/ocean view
2 outdoor pools
Premium Condo, 3 Bedrooms, Ocean View | In-room dining
Courtyard

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
$188
includes taxes & fees
Dec 2 - Dec 3

Explore the area

View in a map
1 Norte Esquina Calle 14 Norte, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪2 min walk‬
  • Place, Mamitas Beach
    ‪3 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Deluxe Condo, 1 King Bed, Private Bathroom

9.0 out of 10
Wonderful
(15 reviews)
  • 594 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Penthouse, 2 Bedrooms, Partial Ocean View

9.6 out of 10
Exceptional
(9 reviews)
  • 2273 sq ft
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Deluxe Condo, 2 Bedrooms, Kitchen

8.4 out of 10
Very good
(11 reviews)
  • 1275 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Deluxe Penthouse, 3 Bedrooms, Partial Ocean View

9.8 out of 10
Exceptional
(8 reviews)
  • 2303 sq ft
  • 3 bedrooms
  • Partial ocean view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

Premium Condo, 3 Bedrooms, Ocean View

10.0 out of 10
Exceptional
(11 reviews)
  • 1959 sq ft
  • 3 bedrooms
  • Partial ocean view
  • Sleeps 7
  • 2 King Beds and 2 Twin Beds

Premium Condo, 2 Bedrooms, Hot Tub

8.8 out of 10
Excellent
(3 reviews)
  • 1130 sq ft
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Comfort Condo, 1 Bedroom, Kitchen

8.4 out of 10
Very good
(10 reviews)
  • 457 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Family Condo, 2 Bedrooms, Garden View

9.8 out of 10
Exceptional
(9 reviews)
  • 1138 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Comfort Penthouse, 2 Bedrooms, Hot Tub

9.6 out of 10
Exceptional
(11 reviews)
  • 2303 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Family Penthouse, 3 Bedrooms, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • 2518 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

Similar properties

About this property

El Taj Oceanfront & Beachside Condo Hotel

4.5-star hotel in Downtown Playa del Carmen
This hotel features 2 restaurants, 2 outdoor pools, and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a coffee shop/cafe are onsite. Housekeeping is available on request.
El Taj Oceanfront & Beachside Condo Hotel offers 57 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Accommodations at this 4.5-star hotel have kitchens with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include Swedish massages, facials, body treatments, and manicures and pedicures. The spa is open daily.
El Taj Oceanfront & Beachside Condo Hotel features a full-service spa, 2 outdoor swimming pools, a hot tub, and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and a theme park shuttle. Onsite covered self parking is complimentary.

El Taj Oceanfront & Beachside Condo Hotel has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
ASI Beach Club - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
KOBMA - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free secured, covered self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: USD 20 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • ASI Beach Club
  • KOBMA

Things to do

  • 2 outdoor pools
  • Bicycle storage
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Crib (surcharge)
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Garden
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • No elevator

More

  • 2 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2008
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchen
  • Limited room service
  • Microwave
  • Paper towels
  • Separate dining area
  • Spices
  • Stovetop
  • Toaster oven

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 100
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 20 per person
  • Pet fee: USD 100 per accommodation, per stay plus USD 100 one-time cleaning fee
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

El Taj
El Taj Beachside
El Taj Oceanfront
El Taj Oceanfront & Beachside Condo Hotel
El Taj Oceanfront Beachside
Taj Oceanfront Beachside
Taj Oceanfront Beachside Condo Hotel
El Taj Oceanfront And Beachside Condo Hotel
El Taj Oceanfront Beachside Condo Hotel Playa del Carmen
El Taj Oceanfront Beachside Condo Hotel
El Taj Oceanfront Beachside Playa del Carmen
Taj Oceanfront si l Carmen
El Taj Oceanfront & Beachside
El Taj Oceanfront & Beachside Condo Hotel Hotel
El Taj Oceanfront & Beachside Condo Hotel Playa del Carmen
El Taj Oceanfront & Beachside Condo Hotel Hotel Playa del Carmen

Reviews

El Taj Oceanfront & Beachside Condo Hotel Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 668 out of 1014 reviews
Rating 8 - Good. 225 out of 1014 reviews
Rating 6 - Okay. 67 out of 1014 reviews
Rating 4 - Poor. 28 out of 1014 reviews
Rating 2 - Terrible. 26 out of 1014 reviews

Reviews

10/10 Excellent

Sean T

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms great staff no vacation is perfect but no complaint on my part would have derailed a thing. Staff were helpful 24/7 and willing to help with anything asked. The location was perfect to either sit on the beach or walk a couple blocks to 5th where every store you could want to visit. Used the grill multiple nights as we sat on the rooftop deck to enjoy dinner. I promised that we would be back as I left and looks like I’ll be booking again so expect a follow up review in a couple months!
Stayed 4 nights in Aug 2025

10/10 Excellent

Sineyda, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Michal

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous overall design! great location: beach front and 2 minute walk from center city main street. Friendly staff and very responsive. We would definitely go back!
Stayed 11 nights in Aug 2025

8/10 Good

Nadacia Otesha

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful, amazing property the employees are so efficient and I honestly couldn’t ask for better in terms of that. I’m not much of a beach goer so this didn’t bother me as much but if you do like going to the beach, I do think this property is probably not the best for that. I just found the beach to be a little bit gross because of the Seaweed and stuff, the staff did let us know ahead of time that it was a situation but overall, it was so good very pet friendly. Everybody is very pleasant. The spa that they recommend is a little bit suspect so just be careful in that aspect of things but other than that, the property itself, the area and the town were very amazing I would come back in a heartbeat.
Stayed 5 nights in Jul 2025

6/10 Okay

natasha, Irvine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property has no beach access.
Stayed 6 nights in Jul 2025

2/10 Terrible

Aviran

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The A/C was broken we told them and they didn’t do anything about it. Eventually on the last day they gave us a fan. The beach was horrible no body can inside the water. There were stinky smell in the air.
Stayed 4 nights in Jul 2025

10/10 Excellent

Yadira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable quiet and safe place. Walkable to eating , shopping and bar places. Staff very nice.
Stayed 5 nights in Jul 2025

10/10 Excellent

Lisa Kathleen, Fairfax

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! Easy walk to 5th yet far enough to enjoy a quiet evening on terrace. Staff was super helpful and friendly.
Stayed 7 nights in Jul 2025

10/10 Excellent

Birat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in center of playa dela Carmen
Stayed 4 nights in Jul 2025

10/10 Excellent

Victor Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, comfortable, the personal is very helpful, the room is very spacious and the location is perfect is very close to the 5 Avenue and the night clubs
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place to stay

Wonderful place to stay, beautiful grounds, amazing pools, friendly and helpful staff. The beach isn't a swimming beach as fishing boats anchor there, but beach and restaurants all walkable. Very quiet at night. Enjoyed the concierge items to use, including sunscreen and bicycles.
Stayed 6 nights in Mar 2025

6/10 Okay

Garrett D

Liked: Cleanliness, staff & service, property conditions & facilities
Good property - but can not swim in front of hotel - due to boats and water clarity. Close to shopping. Good pools.
Stayed 7 nights in Jul 2025

8/10 Good

Adelina, Murrieta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were great. The restaurant attached to the hotel was okay. The staff was nice, but over priced for what was ordered.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this place!! The staff was amazing and very accommodating and the condo was better than the pictures!! Did I say the staff was awesome yet?? I double down on that statement!! I’ll definitely be back
Stayed 4 nights in Jul 2025

10/10 Excellent

Mona

Traveled with family
Liked: Cleanliness, property conditions & facilities
It was our first trip to Cancun. I was not sure between the all inclusive and regular hotel. Finally We decided to go with El taj. So glad that we did. Such a clean and nice condo hotel. We had ocean view with a private spa in the balcony. The hotel was even better than the pictures. My 2 teenagers loved it. The location is perfect. Close to the fifth st which is live all night with cute shops. I have recommended this hotel to all my friends and families. We will come back again next year
Stayed 4 nights in Jul 2025

10/10 Excellent

ALFREDO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place . The only thing was the washer and dryer didn’t work .but everything else was great
Stayed 2 nights in Jul 2025

8/10 Good

Kruvin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Michael

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful setting with lush landscaping and scenic beach view. Staff was helpful and accommodating. The rooms were clean and comfortable. Had the onsite restaurant for breakfast and it was great as well. Additionally, the location is near many shops and restaurants. We loved our stay!
Stayed 4 nights in Jun 2025

10/10 Excellent

Rosefa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, very clean, and near town center - restaurants & shopping. We loved staying hear and will most likely stay here again.
Stayed 5 nights in Jun 2025

10/10 Excellent

JOSE

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jul 2025

6/10 Okay

Rebecca

Traveled with family
Liked: Cleanliness
The pools on both Beachside and Oceanfront were clean and comfortable, with beautiful water features. Some of the jets in the jacuzzi weren’t operable and the elevator had us trapped for a solid 10 minutes with no one to hear us yell for help not did the alarm didn’t work. Luckily the door eventually opened on its own. The condo itself was perfect: comfortable, fully loaded, spacious. I would come back but I definitely wouldn’t risk the elevator again
Stayed 5 nights in Jul 2025

6/10 Okay

Erik Alfonso

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Property is dated and need upgrades. A/C workied the first night and never again, cracked marble, worped particle board cabinets in bathrooms. Seat cushion in living room on concrete built in seat too thin or worn out.
Stayed 9 nights in Jun 2025

8/10 Good

micaela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Marco

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to 5Th Avenue ni e place to stay
Stayed 5 nights in Jun 2025

10/10 Excellent

Dennise

Stayed 2 nights in Jun 2025