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El Taj Oceanfront & Beachside Condo Hotel

4.5 star property

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Photo gallery for El Taj Oceanfront & Beachside Condo Hotel

Deluxe Penthouse, 3 Bedrooms, Partial Ocean View | Terrace/patio
Comfort Penthouse, 2 Bedrooms, Hot Tub | Living room
2 outdoor pools
Premium Condo, 3 Bedrooms, Ocean View | Premium bedding, in-room safe, individually decorated
Deluxe Penthouse, 2 Bedrooms, Partial Ocean View | Microwave

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly

Explore the area

Map
1 Norte Esquina Calle 14 Norte, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪2 min walk‬
  • Playa del Carmen Main Beach
    ‪2 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪14 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Deluxe Penthouse, 2 Bedrooms, Partial Ocean View

Deluxe Penthouse, 2 Bedrooms, Partial Ocean View | Terrace/patio

Deluxe Penthouse, 2 Bedrooms, Partial Ocean View

  • 2273 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premium Condo, 2 Bedrooms, Hot Tub

Premium Condo, 2 Bedrooms, Hot Tub | Balcony view

Premium Condo, 2 Bedrooms, Hot Tub

  • 1130 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Penthouse, 3 Bedrooms, Partial Ocean View

Deluxe Penthouse, 3 Bedrooms, Partial Ocean View | Terrace/patio

Deluxe Penthouse, 3 Bedrooms, Partial Ocean View

  • 2303 sq ft
  • Partial ocean view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Comfort Penthouse, 2 Bedrooms, Hot Tub

Comfort Penthouse, 2 Bedrooms, Hot Tub | Terrace/patio

Comfort Penthouse, 2 Bedrooms, Hot Tub

  • 2303 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Family Penthouse, 3 Bedrooms, Terrace

Family Penthouse, 3 Bedrooms, Terrace | Terrace/patio

Family Penthouse, 3 Bedrooms, Terrace

  • 2518 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Condo, 1 King Bed, Private Bathroom

Deluxe Condo, 1 King Bed, Private Bathroom | Extra beds

Deluxe Condo, 1 King Bed, Private Bathroom

  • 594 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen

Deluxe Condo, 2 Bedrooms, Kitchen | Balcony

Deluxe Condo, 2 Bedrooms, Kitchen

  • 1275 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Comfort Condo, 1 Bedroom, Kitchen

Comfort Condo, 1 Bedroom, Kitchen | Terrace/patio

Comfort Condo, 1 Bedroom, Kitchen

  • 457 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Condo, 2 Bedrooms, Garden View

Family Condo, 2 Bedrooms, Garden View | Terrace/patio

Family Condo, 2 Bedrooms, Garden View

  • 1138 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premium Condo, 3 Bedrooms, Ocean View

Premium Condo, 3 Bedrooms, Ocean View | Private spa tub

Premium Condo, 3 Bedrooms, Ocean View

  • 1959 sq ft
  • Partial ocean view
  • Sleeps 7
  • 2 King Beds and 2 Twin Beds

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Exterior

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  • Free WiFi
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includes taxes & fees
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About this property

El Taj Oceanfront & Beachside Condo Hotel

4.5-star hotel in Downtown Playa del Carmen
This hotel features 2 restaurants, 2 outdoor pools, and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a coffee shop/cafe are onsite. Housekeeping is available on request.
El Taj Oceanfront & Beachside Condo Hotel offers 57 air-conditioned accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Accommodations at this 4.5-star hotel have kitchens with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include Swedish massages, facials, body treatments, and manicures and pedicures. The spa is open daily.
El Taj Oceanfront & Beachside Condo Hotel features a full-service spa, 2 outdoor swimming pools, a hot tub, and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and a theme park shuttle. Onsite covered self parking is complimentary.

El Taj Oceanfront & Beachside Condo Hotel has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
ASI Beach Club - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
KOBMA - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free secured, covered self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: USD 17 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • ASI Beach Club
  • KOBMA

Things to do

  • 2 outdoor pools
  • Bicycle storage
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Crib (surcharge)
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Garden
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • No elevator

More

  • 2 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2008
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchen
  • Limited room service
  • Microwave
  • Paper towels
  • Separate dining area
  • Spices
  • Stovetop
  • Toaster oven

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 100
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 17 per person
  • Pet fee: USD 100 per accommodation, per stay plus USD 100 one-time cleaning fee
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

El Taj
El Taj Beachside
El Taj Oceanfront
El Taj Oceanfront & Beachside Condo Hotel
El Taj Oceanfront Beachside
Taj Oceanfront Beachside
Taj Oceanfront Beachside Condo Hotel
El Taj Oceanfront And Beachside Condo Hotel
El Taj Oceanfront Beachside Condo Hotel Playa del Carmen
El Taj Oceanfront Beachside Condo Hotel
El Taj Oceanfront Beachside Playa del Carmen
Taj Oceanfront si l Carmen
El Taj Oceanfront & Beachside
El Taj Oceanfront & Beachside Condo Hotel Hotel
El Taj Oceanfront & Beachside Condo Hotel Playa del Carmen
El Taj Oceanfront & Beachside Condo Hotel Hotel Playa del Carmen

El Taj Oceanfront & Beachside Condo Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 614 out of 934 reviews
Rating 8 - Good. 210 out of 934 reviews
Rating 6 - Okay. 59 out of 934 reviews
Rating 4 - Poor. 27 out of 934 reviews
Rating 2 - Terrible. 24 out of 934 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Malgorzata

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's convenient to everything. If you decide to rent a car WhatsApp Jerry @ 52 984 169 2508. He can get the car delivered to the hotel. Don't go with major car rentals!!!
Stayed 7 nights in Mar 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 3 nights in Feb 2025

10/10 Excellent

John A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful property. Nice room (suite) layout. Nice

Stayed 7 nights in Feb 2025

8/10 Good

Dean

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Condo was modern and clean, staff were very helpful and ensured we had what we needed. Location is excellent for dining and walking to public beach. Disappointing was the lack of beach at the property, pictures showed a nice beach which no longer exists due to hurricane and rising water levels.
Stayed 7 nights in Feb 2025

8/10 Good

Daniel, Maple Grove

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice , the only complaint was the TV never worked and they never showed up to fix it. So we didn’t have tv use at all. I called At 9pm the first day of our stay and they said it was too late to send somebody up and they would do it the next day and they never did it. Otherwise it was a good value and the staff was very nice and the restaurant staff were exceptionally good! I would definitely recommend this hotel! Dan & Amy from MN - USA
Stayed 4 nights in Feb 2025

2/10 Terrible

Tom

Traveled with family
Disliked: Staff & service

Very Disappointed

I hear this is an amazing hotel. To bad when my flight got canceled they would not even consider a possible refund.
Stayed 5 nights in Feb 2025

4/10 Poor

Merlin

Traveled with family
Disliked: Staff & service
Room assigned was not as described on Expedia - tried to change room and Reservation manager lied to me
Stayed 5 nights in Feb 2025

10/10 Excellent

Bryan Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just spent the past week at this lovely property! We were surprised about how spacious the unit was-and exceptionally clean! Felt like it was brand new. The pools were lovely-too bad that much of the beach has been eroded away but still was a pleasure to stay here. Very convenient walking to Fifth Avenue and night life/restaurants. A big thank-you to all the awesome and friendly staff!
Stayed 5 nights in Feb 2025

6/10 Okay

Sylvia

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2025

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Decent room with washer,dryer and separate bedroom. Rear patio is over an alleyway for service vehicles and was noisy at times. Couch is cement with 5 inch cushion that totally collapsed when sitting, we used pillows for comfort. There is zero beach, photos on line are from many years ago. Very disappointing. We walked to main beach, about a 10 to 15 minute walk. Pool is small and only has 4 loungers, which were very dirty, there are over 40 condos. Staff was pleasant, we did have to ask several times for toilet paper, tea towels and other basics after cleanings. Which they promptly brought. Center walkway is very attractive. Noise can be loud from adjoining resorts late into the night
Stayed 21 nights in Feb 2025

10/10 Excellent

Ana, HOUSTON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It needs more breakfast options and elevator, other than that is perfect
Stayed 5 nights in Feb 2025

10/10 Excellent

Javier

Stayed 5 nights in Feb 2025

10/10 Excellent

Brooks

Stayed 9 nights in Jan 2025

10/10 Excellent

Cruz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean front beach view
Stayed 6 nights in Feb 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 6 nights in Feb 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Not much of a beach for laying out but the restaurant on the beach was excellent.
Stayed 3 nights in Feb 2025

10/10 Excellent

Sabrina

Traveled with family
Such a great little gem!!!!
Stayed 4 nights in Feb 2025

10/10 Excellent

Tyson

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here, suite was exactly as described. Clean and spacious rooms. Nice pool and jacuzzi. Free purified, cold water. In-unit washer. Friendly and helpful staff. 5 minute walk from beach and 2 minute walk away from 5th ave where you can find anything you need. Expect to walk up stairs If you have 2nd or 3rd floor suite. Only downside was our king size bed being super hard. The queen bed in the other room was much softer tho. I definitely would recommend staying here if you’re visiting PDC. Thank you El Taj staff!!
Stayed 7 nights in Feb 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our 3 nughts
Stayed 3 nights in Jan 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oceanfront hotel - not beach front hotel

The hotel was very clean. The pools were clean and comfortable temperature. The staff was helpful. The room was very large. This hotel is not a beachfront hotel though. This hotel is very much an oceanfront hotel, not any real space for laying on the beach the way that someone normally would.
Stayed 3 nights in Jan 2025

8/10 Good

Lynnita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well taken care of property, wonderful staff. The beach in front was limited due to the natural movement of the ocean and our balcony view was private so missed seeing the ocean. Hence the 4 star. Our next stay here I will pick a different room, my fault not the facility. Located at the mid way point in relation to the pedestrian street but a few blocks toward the ocean so noise was not an issue. Easy walk to a variety of beaches or the local grocery store. . Thank you for a great week.
Stayed 10 nights in Jan 2025

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice well maintained
Stayed 1 night in Jan 2025

2/10 Terrible

Orit

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is horrible!!!!! doesn’t look like the pictures , very dirty very old , the room had many problems , mold smell and broken tv, water flood at the sink and from the rain in 2 rooms. Stuff at front desk was not nice at all !!! will never recommend this place to anyone !!! we suffered there and it completely ruind our vacation , especially for my 4 kids !!!
Stayed 8 nights in Jan 2025

8/10 Good

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025