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El Taj Oceanfront & Beachside Condo Hotel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Taj Oceanfront & Beachside Condo Hotel

Deluxe Penthouse, 3 Bedrooms, Partial Ocean View | Terrace/patio
Exterior detail
2 outdoor pools
Beach/ocean view
Premium bedding, in-room safe, individually decorated

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Hot Tub
    Hot Tub
  • Room service
    Room service
  • Spa
    Spa

Explore the area

Map
1 Norte Esquina Calle 14 Norte, Playa del Carmen, QROO, 77710
  • Playa del Carmen Main Beach
    2 min walk
  • Calle 12
    2 min walk
  • Quinta Alegría Shopping Mall
    3 min walk
  • Playa Del Carmen, Quintana Roo (PCM)
    17 min walk

Room options

View all photos for Deluxe Penthouse, 2 Bedrooms, Partial Ocean View

Deluxe Penthouse, 2 Bedrooms, Partial Ocean View | Terrace/patio

Deluxe Penthouse, 2 Bedrooms, Partial Ocean View

  • 2273 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premium Condo, 2 Bedrooms, Hot Tub

Premium Condo, 2 Bedrooms, Hot Tub | Balcony view

Premium Condo, 2 Bedrooms, Hot Tub

  • 1130 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Penthouse, 3 Bedrooms, Partial Ocean View

Deluxe Penthouse, 3 Bedrooms, Partial Ocean View | Terrace/patio

Deluxe Penthouse, 3 Bedrooms, Partial Ocean View

  • 2303 sq ft
  • Partial ocean view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Comfort Penthouse, 2 Bedrooms, Hot Tub

Comfort Penthouse, 2 Bedrooms, Hot Tub | Terrace/patio

Comfort Penthouse, 2 Bedrooms, Hot Tub

  • 2303 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Family Penthouse, 3 Bedrooms, Terrace

Family Penthouse, 3 Bedrooms, Terrace | Terrace/patio

Family Penthouse, 3 Bedrooms, Terrace

  • 2518 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Condo, 1 King Bed, Private Bathroom

Deluxe Condo, 1 King Bed, Private Bathroom | Extra beds

Deluxe Condo, 1 King Bed, Private Bathroom

  • 594 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen

Deluxe Condo, 2 Bedrooms, Kitchen | Balcony

Deluxe Condo, 2 Bedrooms, Kitchen

  • 1275 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Comfort Condo, 1 Bedroom, Kitchen

Comfort Condo, 1 Bedroom, Kitchen | Terrace/patio

Comfort Condo, 1 Bedroom, Kitchen

  • 457 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Condo, 2 Bedrooms, Garden View

Family Condo, 2 Bedrooms, Garden View | Terrace/patio

Family Condo, 2 Bedrooms, Garden View

  • 1138 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premium Condo, 3 Bedrooms, Ocean View

Premium Condo, 3 Bedrooms, Ocean View | Private spa tub

Premium Condo, 3 Bedrooms, Ocean View

  • 1959 sq ft
  • Partial ocean view
  • Sleeps 7
  • 2 King Beds and 2 Twin Beds

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About this property

El Taj Oceanfront & Beachside Condo Hotel

4.5-star hotel in Downtown Playa del Carmen
This hotel features 2 restaurants, 2 outdoor pools, and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a coffee shop/cafe are onsite. Housekeeping is available on request.
El Taj Oceanfront & Beachside Condo Hotel offers 57 air-conditioned accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Accommodations at this 4.5-star hotel have kitchens with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include Swedish massages, facials, body treatments, and manicures and pedicures. The spa is open daily.
El Taj Oceanfront & Beachside Condo Hotel features a full-service spa, 2 outdoor swimming pools, a spa tub, and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and a theme park shuttle. Onsite covered self parking is complimentary.

El Taj Oceanfront & Beachside Condo Hotel has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
ASI Beach Club - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
KOBMA - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free secured, covered self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: USD 16 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • ASI Beach Club
  • KOBMA

Things to do

  • 2 outdoor pools
  • Bicycle storage
  • Fitness classes
  • Full-service spa
  • Gym
  • Spa tub
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Crib (surcharge)
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Garden
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • No elevator

More

  • 2 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2008
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchen
  • Limited room service
  • Microwave
  • Paper towels
  • Separate dining area
  • Spices
  • Stovetop
  • Toaster oven

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 100
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 16 per person
  • Pet fee: USD 100 per accommodation, per stay plus USD 100 one-time cleaning fee
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

El Taj
El Taj Beachside
El Taj Oceanfront
El Taj Oceanfront & Beachside Condo Hotel
El Taj Oceanfront Beachside
Taj Oceanfront Beachside
Taj Oceanfront Beachside Condo Hotel
El Taj Oceanfront And Beachside Condo Hotel
El Taj Oceanfront Beachside Condo Hotel Playa del Carmen
El Taj Oceanfront Beachside Condo Hotel
El Taj Oceanfront Beachside Playa del Carmen
Taj Oceanfront si l Carmen
El Taj Oceanfront & Beachside
El Taj Oceanfront & Beachside Condo Hotel Hotel
El Taj Oceanfront & Beachside Condo Hotel Playa del Carmen
El Taj Oceanfront & Beachside Condo Hotel Hotel Playa del Carmen

El Taj Oceanfront & Beachside Condo Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 528 out of 808 reviews" "
Rating 8 - Good. 184 out of 808 reviews" "
Rating 6 - Okay. 52 out of 808 reviews" "
Rating 4 - Poor. 23 out of 808 reviews" "
Rating 2 - Terrible. 21 out of 808 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 4 nights in Aug 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a lovely hotel by the beach with full kitchens in the rooms and a good gym. Would definitely stay here again.
Stayed 5 nights in Aug 2024

10/10 Excellent

William

Traveled with family
Liked: Amenities
It is beautiful, clean and right on the beach. We had a small issue with our hot tub and we could not use it after the first day but it 100 degrees outside and we were next to the ocean so we didn’t really miss it.
Stayed 5 nights in Aug 2024

10/10 Excellent

Juliana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio al cliente excedió mis expectativas! Mi hijo se enfermó despues de comer demasiado en un restaurante (no del hotel) la noche anterior y me ayudaron con hacer el check out mas tarde, llame a room service y les dije que me serviria un te de manzanilla con jengibre, como no lo tenian me mandaron el de manzanilla con pedacitos de jengibre natural! En general todo el staff super amable.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Pleased
Beautiful grounds, friendly staff. Exactly as pictured on the internet. Close proximity to shopping and restaurants on foot.
Stayed 1 night in Aug 2024

8/10 Good

Alex

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Very nice place to stay but the only thing was that the elevators where not working and we where staying at the way to the top
Stayed 4 nights in Aug 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo está perfecto, cerca de todo en playa del Carmen , volvería siempre
Stayed 5 nights in Jul 2024

2/10 Terrible

Doris

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did not have a happy stay at this resort for the following reasons: Unfortunately during our stay the elevator was out of order and we were given a third floor condo. There are (3) sets of stairs for each floor. With me advising the front desk I have Achilles tendinitis and sciatica back pain I was not offered a room on a lower floor. The master bedroom has a balcony with yellow caution tape due a broken or railing needing repair so I was not comfortable utilizing the balcony. The chairs/cushions on the beach as well has by the pool are worn out, terribly stained and in desperate need of replacement. Overall due to the above issues I would not recommend to stay as there’s no regard to your health or safety. Pictures are provided.
Stayed 4 nights in Jul 2024

10/10 Excellent

ELIZABETH, Lawrenceville

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the condo. Only complaint was how small the fridge was. You can only fit a few drinks. We thought it would be full size and we ended up buying groceries.. sadly not everything fit but that’s on us. Everything else is walking distance! I would come back to this beautiful condo. There are boats on the beach but you literally walk to your right 30 sec down and the rest of the beach is clear and nice.
Stayed 4 nights in Jul 2024

10/10 Excellent

Joby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was very nice. Beautiful property and close to lots of food and shopping.
Stayed 5 nights in Jul 2024

10/10 Excellent

Jarrett

Stayed 3 nights in Jul 2024

10/10 Excellent

Ydette

Stayed 2 nights in Jul 2024

6/10 Okay

Maria

Liked: Cleanliness
Stayed 7 nights in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
Good overall
Overall good. Great location right on tbe beaxh and very xlose to the nightlife. We had no water for around 24 hours and our bathrooms/toilets we not cleaned for all 5 nights stay. Not many sun beds if you wanted to relax at the hotel. Staff nice and helpful. Overall a good stay with only a few gripes.
Stayed 5 nights in Jul 2024

10/10 Excellent

Nebojsa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing. The desk staff was always helpful and knowledgeable; the other staff members were also excellent. The beach was literally a few steps from the hotel pool. The clean and warm sea was great for relaxation. The only complaint is the smell in the room, which is noticeable when entering. It is the smell of a humid, poorly ventilated, moldy chamber (almost like a dungeon). The same smell was in our clothes when we returned home and opened our suitcases. Fortunately, after the first wash, it was gone. I recommend El Taj as a desirable choice for a family vacation.
Stayed 6 nights in Jul 2024

10/10 Excellent

yuniel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very charming hotel/ condo. The staff is very helpful and ready to help. The only downside is that the building ( not on the water side) does not have an elevator. Im surprised but tit was quite a task to bring up and down the stroller for my kid every day and the stairway is a bit long and steep. However i still give it 5 stars.
Stayed 4 nights in Apr 2024

10/10 Excellent

Sabrina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My and family and friends loved El Taj! The staff was welcoming and extremely accommodating. Check-in process was easy and fast. We had a horrible check-in experience at another Playa del Carmen hotel earlier in the week, and were so pleased with how we were treated at El Taj. Definitely recommend to anyone going to Playa. So many restaurant options and shopping within walking distance, and 5th Avenue is extremely close, about a 3-4 minute walk.
Stayed 1 night in Jul 2024

8/10 Good

Hernan

Liked: Staff & service, property conditions & facilities
Good location
Stayed 5 nights in Jun 2024

10/10 Excellent

Salem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Veronica, lynwood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Cesar A, Miami Lakes

Stayed 3 nights in Jun 2024

10/10 Excellent

Emilio

Traveled with partner
Nice well-maintained condo-hotel with beach access and beach amenities. Good atmosphere for families.
Stayed 5 nights in Jun 2024

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodations were clean, spacious, and appealing. Exceptional bed comfort. Staff was accommodating and friendly. The only thing I did not like was the limited beachfront which was further impeded by the boats docked there. One advantage of the limited beach is that it's more peaceful around the hotel. However, if you walk a short distance to the right, past what appears to be a wall there is much better beach access all the way down to the ferry pier. I would absolutely stay here again.
Stayed 6 nights in Jun 2024

4/10 Poor

Melinda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor property mqnagment stay away!
Was excited to spend my vacation in Playa del carmen. However, this place turned out to be a poorly runned Property elevators were broken almost the entire stay. The power went out! Needless to say, the couch in the living room had cigarette burns, and it smelled like sewage in the entire place. When we went to check out, the rude receptionist told me I wouldn't be getting my deposit of $250 dollars back because we damaged the washer and dry. We only used the washer to put the 3 beach towels she gave us as she made it clear that we need to keep the beach towels and return them at check as we would be charge $25 per beach towel if not return. She never offered us the option to replace towels with fresh ones until we had this incident. Stay away from the beach. There is nasty as well.
Stayed 4 nights in Jun 2024