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El Taj Oceanfront & Beachside Condo Hotel

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for El Taj Oceanfront & Beachside Condo Hotel

Deluxe Penthouse, 3 Bedrooms, Partial Ocean View | Terrace/patio
Beach/ocean view
Exterior detail
Beach nearby, beach towels
Premium Condo, 3 Bedrooms, Ocean View | In-room dining

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pet friendly

Explore the area

Map
1 Norte Esquina Calle 14 Norte, Playa del Carmen, QROO, 77710
  • Playa del Carmen Main Beach
    ‪2 min walk‬
  • Calle 12
    ‪2 min walk‬
  • Quinta Alegría Shopping Mall
    ‪3 min walk‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪17 min walk‬

Room options

View all photos for Deluxe Penthouse, 2 Bedrooms, Partial Ocean View

Deluxe Penthouse, 2 Bedrooms, Partial Ocean View | Terrace/patio

Deluxe Penthouse, 2 Bedrooms, Partial Ocean View

  • 2273 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premium Condo, 2 Bedrooms, Hot Tub

Premium Condo, 2 Bedrooms, Hot Tub | Balcony view

Premium Condo, 2 Bedrooms, Hot Tub

  • 1130 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Penthouse, 3 Bedrooms, Partial Ocean View

Deluxe Penthouse, 3 Bedrooms, Partial Ocean View | Terrace/patio

Deluxe Penthouse, 3 Bedrooms, Partial Ocean View

  • 2303 sq ft
  • Partial ocean view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Comfort Penthouse, 2 Bedrooms, Hot Tub

Comfort Penthouse, 2 Bedrooms, Hot Tub | Terrace/patio

Comfort Penthouse, 2 Bedrooms, Hot Tub

  • 2303 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Family Penthouse, 3 Bedrooms, Terrace

Family Penthouse, 3 Bedrooms, Terrace | Terrace/patio

Family Penthouse, 3 Bedrooms, Terrace

  • 2518 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Condo, 1 King Bed, Private Bathroom

Deluxe Condo, 1 King Bed, Private Bathroom | Extra beds

Deluxe Condo, 1 King Bed, Private Bathroom

  • 594 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen

Deluxe Condo, 2 Bedrooms, Kitchen | Balcony

Deluxe Condo, 2 Bedrooms, Kitchen

  • 1275 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Comfort Condo, 1 Bedroom, Kitchen

Comfort Condo, 1 Bedroom, Kitchen | Terrace/patio

Comfort Condo, 1 Bedroom, Kitchen

  • 457 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Condo, 2 Bedrooms, Garden View

Family Condo, 2 Bedrooms, Garden View | Terrace/patio

Family Condo, 2 Bedrooms, Garden View

  • 1138 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premium Condo, 3 Bedrooms, Ocean View

Premium Condo, 3 Bedrooms, Ocean View | Private spa tub

Premium Condo, 3 Bedrooms, Ocean View

  • 1959 sq ft
  • Partial ocean view
  • Sleeps 7
  • 2 King Beds and 2 Twin Beds

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About this property

El Taj Oceanfront & Beachside Condo Hotel

4.5-star hotel in Downtown Playa del Carmen
This hotel features 2 restaurants, 2 outdoor pools, and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a coffee shop/cafe are onsite. Housekeeping is available on request.
El Taj Oceanfront & Beachside Condo Hotel offers 57 air-conditioned accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Accommodations at this 4.5-star hotel have kitchens with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include Swedish massages, facials, body treatments, and manicures and pedicures. The spa is open daily.
El Taj Oceanfront & Beachside Condo Hotel features a full-service spa, 2 outdoor swimming pools, a spa tub, and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and a theme park shuttle. Onsite covered self parking is complimentary.

El Taj Oceanfront & Beachside Condo Hotel has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
ASI Beach Club - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
KOBMA - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free secured, covered self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: USD 16 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • ASI Beach Club
  • KOBMA

Things to do

  • 2 outdoor pools
  • Bicycle storage
  • Fitness classes
  • Full-service spa
  • Gym
  • Spa tub
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Crib (surcharge)
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Garden
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • No elevator

More

  • 2 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2008
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchen
  • Limited room service
  • Microwave
  • Paper towels
  • Separate dining area
  • Spices
  • Stovetop
  • Toaster oven

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 100
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 16 per person
  • Pet fee: USD 100 per accommodation, per stay plus USD 100 one-time cleaning fee
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

El Taj
El Taj Beachside
El Taj Oceanfront
El Taj Oceanfront & Beachside Condo Hotel
El Taj Oceanfront Beachside
Taj Oceanfront Beachside
Taj Oceanfront Beachside Condo Hotel
El Taj Oceanfront And Beachside Condo Hotel
El Taj Oceanfront Beachside Condo Hotel Playa del Carmen
El Taj Oceanfront Beachside Condo Hotel
El Taj Oceanfront Beachside Playa del Carmen
Taj Oceanfront si l Carmen
El Taj Oceanfront & Beachside
El Taj Oceanfront & Beachside Condo Hotel Hotel
El Taj Oceanfront & Beachside Condo Hotel Playa del Carmen
El Taj Oceanfront & Beachside Condo Hotel Hotel Playa del Carmen

El Taj Oceanfront & Beachside Condo Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 545 out of 837 reviews" "
Rating 8 - Good. 190 out of 837 reviews" "
Rating 6 - Okay. 56 out of 837 reviews" "
Rating 4 - Poor. 24 out of 837 reviews" "
Rating 2 - Terrible. 22 out of 837 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jonali

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay besides the electricity being out for the night and morning
Stayed 5 nights in Oct 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay in the heart of the city. Beach and pool area was beautiful. We stayed in a penthouse suite and the rooftop deck was amazing! If I ever come back to Playa Del Carmen, I will stay here again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed at this place and it was great!! Very spacious and very convenient to walk over to different things ie food or a club or find events with Pedro right outside the door. We had a little hiccup but the staff and manager definitely worked hard on trying to handle that hiccup and went above and beyond. The only feedback for anyone staying here is remember it is a hotel so valuables go in the safe but other than that this place is perfect!! Space, price, convenience, the vive, the people, everything!! (My family and I stayed at Xcaret Arte and Hyatt Ziva so when I say I have others to compare to I definitely do but we all agreed we loved this hotel, its staff and Pedro whim helped us coordinate all of our activities!!). If I could give them a 12/10 I would! Small parking but again amazing place and staff is more than welcoming!
Stayed 5 nights in Sep 2024

10/10 Excellent

Karla

Stayed 5 nights in Sep 2024

10/10 Excellent

nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to everything yet it feels so remote. The grounds are green and lush. Wonderful and relaxing.
Stayed 7 nights in Sep 2024

10/10 Excellent

Jazmin

Stayed 3 nights in Sep 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Great property right on the beach. Excellent, uncrowded beach and swimming. Restaurants, bars, clubs, shops, grocery store all within a short walk. Spacious, well equipped apartment and friendly, accommodating staff made me feel right at home. Would definitely recommend to anyone travelling to Playa del Carmen.
Stayed 6 nights in Sep 2024

10/10 Excellent

Owen

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very accommodating & friendly throughout. The location is wonderful & the condo itself was spacious and beautiful. We would definitely consider staying here again! :)
Stayed 8 nights in Aug 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 5 nights in Sep 2024

10/10 Excellent

Jazzmin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at this beautiful property! It is exactly as pictured. The manager was very accommodating and the staff was friendly. Beach massages were my favorite. Restaurants and clubs are a short walk away. Fishing and snorkeling tours depart right behind the hotel which was super convenient. Mamitas beach club is also a couple blocks for a more swimable beach. Our family will definitely visit El Taj again.
Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Third and last time staying here.
Stayed 4 nights in Sep 2024

10/10 Excellent

Mauricio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Sep 2024

6/10 Okay

JIN WOO, Irvine

Traveled with family
Liked: Cleanliness, staff & service
The room lock was old and the facilities were very old. The pool location and view were good.
Stayed 4 nights in May 2024

10/10 Excellent

Rogerio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in a vacation. Will go back.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect until we book other nigth fernanda martinez was in charge the check in at the time i ask her if she let stay same room one day before my check in and she tell not make me do check out and loose my day.and check in again which i thing no need to she could le stay same room but she desire not to speak to other colege they tell the should be not problem… but she make me do check out and check in diferenr room. and lose all my day beside the everything was perfect bell boy Eric was so nice other staff great people.but fernananda Martinez sucks. but the hotel the best in everything so clean
Stayed 1 night in Sep 2024

10/10 Excellent

thomas

Liked: Amenities
The staff is amazing! This is a top tier Property!
Stayed 5 nights in Aug 2024

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Carmen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the privacy, the home away from home feel. Traveled with two friends and we had our own rooms with common space and top terrace. Staff isn't bugging you, they come as needed! Each room had its own AC unit and a main space unit. Having a washer and dryer was great as well. Very nice space overall.
Stayed 4 nights in Aug 2024

10/10 Excellent

Gustavo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, very recommendable- Location is perfect, everything is waking distance
Stayed 4 nights in Aug 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 4 nights in Aug 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a lovely hotel by the beach with full kitchens in the rooms and a good gym. Would definitely stay here again.
Stayed 5 nights in Aug 2024

10/10 Excellent

William

Traveled with family
Liked: Amenities
It is beautiful, clean and right on the beach. We had a small issue with our hot tub and we could not use it after the first day but it 100 degrees outside and we were next to the ocean so we didn’t really miss it.
Stayed 5 nights in Aug 2024

10/10 Excellent

Juliana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio al cliente excedió mis expectativas! Mi hijo se enfermó despues de comer demasiado en un restaurante (no del hotel) la noche anterior y me ayudaron con hacer el check out mas tarde, llame a room service y les dije que me serviria un te de manzanilla con jengibre, como no lo tenian me mandaron el de manzanilla con pedacitos de jengibre natural! En general todo el staff super amable.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Pleased
Beautiful grounds, friendly staff. Exactly as pictured on the internet. Close proximity to shopping and restaurants on foot.
Stayed 1 night in Aug 2024