*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Eurostars Hacienda Vista Real Hotel features an outdoor pool, a terrace, and tour/ticket assistance. Wireless Internet access is complimentary. A swim-up bar is on site where guests can unwind with a drink. This Playa del Carmen hotel also offers a garden, concierge services, and laundry facilities. Complimentary uncovered self parking is available on site.
Eurostars Hacienda Vista Real Hotel is a smoke-free property.
- Number of outdoor pools - 1
- Water dispenser
- Locally-owned & organized tours & activities
- Showcase for local artists
- Number of swim-up bars - 1
- Locally-sourced food on site (80% or more)
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Uncovered parking
- Vegan menu options available
- Tours/ticket assistance
- Year Built - 2004
- Vegetarian menu options available
- Free self parking
- Bulk dispenser for toiletries
- Dry cleaning/laundry service
- Free WiFi
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- Smoke-free property
- No single-use plastic straws
- Swimming pool
- Biodegradable/compostable straws
- No single-use plastic water bottles
- Reusable cups only
- Reusable tableware only
- Water-efficient showers only
- Terrace
- Luggage storage
- Wheelchair accessible – no
- Concierge services
- Laundry facilities
- Vegetarian breakfast available
- Total number of rooms - 77
- Living plant wall
- Number of floors - 3
- Number of buildings/towers - 2
- Airport transportation (surcharge)
- Garden
- Number of stairs to reach property 20
Family Friendly Amenities
- Number of outdoor pools - 1
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
- Laundry facilities
Room Amenities
Eurostars Hacienda Vista Real Hotel offers 77 air-conditioned accommodations with safes and hair dryers. LED televisions are featured in guestrooms. Bathrooms include bathtubs or showers and complimentary toiletries. This Playa del Carmen hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
- Air conditioning
- Daily housekeeping
- Phone
- Free toiletries
- Hair dryer
- In-room safe
- Room service
- Soundproofed rooms
- Wireless internet access
- Free WiFi
- Bathtub or shower
- Connecting/adjoining rooms available
- LED TV
- Towels provided
- Bedsheets provided
- Number of beds 1
- Housekeeping on request
- Laptop-friendly workspace
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Recycling
- Reusable coffee/tea filters
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Room service is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Upper floors accessible by stairs only
- Well-lit path to entrance
Nearby Activities
Recreational amenities at the hotel include an outdoor pool.
- Golfing nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: USD 1.96 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Comprehensive food waste policy
Cashless transactions are available
Comprehensive recycling policy
Contactless check-out is not available
Water dispenser use by guests actively encouraged
Mobile key entry is not available
Staffed front desk
Contactless check-in is not available
No rollaway/extra beds available
Carbon monoxide detector
No elevators
Smoke detector
Service animals not allowed
Debit cards
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
Pet Policy
- No pets or service animals allowed
We should mention
Pool access available from 7 AM to 5:00 PM.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
Hotel Names
- Eurostars Hacienda
- Eurostars Hacienda Vista Real
- Eurostars Hacienda Vista Real Hotel
- Eurostars Hacienda Vista Real Hotel Playa del Carmen
- Eurostars Hacienda Vista Real Playa del Carmen
- Eurostars Vista Real
- Hacienda Vista Real
- Hacienda Vista Real Hotel
- Hotel Eurostars Hacienda Vista Real
- Hotel Hacienda Vista Real
Hotel Reviews
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