All-inclusive room rates at Fairmont Mayakoba are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Food and beverages
Not included
Some rates at Fairmont Mayakoba are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. Summer fun is a breeze at Fairmont Mayakoba , where you can play a round of golf at the golf course, cool off in one of the 5 outdoor swimming pools, and enjoy a treatment at the full-service spa.
Dining is available at one of the hotel's 8 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary. This luxury hotel also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Complimentary self parking and valet parking are available on site, along with a car charging station.
Fairmont Mayakoba is a smoke-free property.
Fairmont Mayakoba offers 401 accommodations with safes and complimentary newspapers. Rooms open to furnished balconies or patios. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 65-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Free self parking , Free valet parking
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless , Internet access in public areas - high speed
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
La Cantina - This beachfront theme restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Tauro Steakhouse - This steakhouse serves dinner only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
La Laguna - This poolside theme restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Ki Beach Bar & Korean BBQ - Overlooking the ocean, this theme restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Hix Bar & Lobby Lounge - Overlooking the garden, this sushi bar specializes in sushi and serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.
The onsite spa has 20 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.
The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
A golf course, an outdoor tennis court, and complimentary bicycles are featured at the hotel. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
You'll be asked to pay the following charges at the property:
The resort fee includes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time ends at noon
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests booking connecting rooms are advised to contact the hotel regarding availability and high-demand period fees using the information on the booking confirmation.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash. This property uses a grey water recycling system.
For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Grey water recycling system
Humane animal treatment
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Comprehensive food waste policy
Comprehensive recycling policy
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Security system
Debit cards not accepted
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Property follows sanitization practices of Safe Travels (WTTC - Global)
Staffed front desk
LGBTQ friendly
Smoke detector
Service animals are allowed
Service animals are exempt from fees/restrictions
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities onsite
Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
Property is cleaned with disinfectant
Property follows sanitization practices of Ecolab (3rd party expert - Global)
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Food service has been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Gap period enforced between guest stays - 24 hours
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).