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Aparthotel

Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive

4.5 star property

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Photo gallery for Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive

OCEANFRONT SWIM UP SUITE | Pool | 2 outdoor pools
Creator video
Sauna, hot tub, steam room, body treatments, aromatherapy
Interior
5 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Bar
  • All inclusive
  • Pool
  • Room service
  • Outdoor Space
$400
includes taxes & fees
Dec 15 - Dec 16

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪6 min drive‬
  • Place, Playa Paraiso Golf Course
    ‪6 min drive‬
  • Place, Paradise Beach
    ‪9 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪43 min drive‬

Room options

View all photos for OCEANFRONT SUITE

OCEANFRONT SUITE | Free minibar, desk, laptop workspace, blackout drapes

OCEANFRONT SUITE

  • 722 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for OCEANFRONT SWIM UP SUITE

OCEANFRONT SWIM UP SUITE | Free minibar, desk, laptop workspace, blackout drapes

OCEANFRONT SWIM UP SUITE

  • 722 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for OCEANFRONT POOL SWIM UP SUITE

Free minibar, desk, laptop workspace, blackout drapes

OCEANFRONT POOL SWIM UP SUITE

  • 722 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite with Sea View

Free minibar, desk, laptop workspace, blackout drapes

Suite with Sea View

  • 656 sq ft
  • Sea view
  • Sleeps 4

View all photos for Suite Standard with Sea View

Free minibar, desk, laptop workspace, blackout drapes

Suite Standard with Sea View

  • 721 sq ft
  • Sea view
  • Sleeps 4

View all photos for Suite Junior with Sea View

Free minibar, desk, laptop workspace, blackout drapes

Suite Junior with Sea View

  • 721 sq ft
  • Sea view
  • Sleeps 4

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About this property

Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive

4.5-star Playa del Carmen apartments with balconies
Catch some rays at the beach or spend the day relaxing at Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive's full-service spa. Then enjoy a meal at one of the aparthotel's 5 restaurants. Each apartment boasts a jetted tub and offers free minibar items and a balcony. Thoughtful touches include bathrobes and slippers, and also available are room service and a Smart TV.
Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive offers 159 air-conditioned accommodations with free minibar items and complimentary newspapers. Rooms open to balconies or patios. 30-inch Smart televisions come with satellite channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Náay Spa. Services include deep-tissue massages, hot stone massages, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive is an all-inclusive aparthotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive features a full-service spa, 2 outdoor swimming pools, a fitness center, and a children's pool. Dining is available at one of the aparthotel's 5 restaurants. Guests can unwind with a drink at one of the aparthotel's bars, which include 2 poolside bars and 2 bars/lounges. Wireless Internet access is complimentary.

This all-inclusive aparthotel also offers spa services, a terrace, and a complimentary children's club. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Complimentary uncovered self parking and uncovered valet parking are available on site.

Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive has designated areas for smoking.

KICK - This restaurant serves breakfast and lunch.
PALMS RESTAURANT - This restaurant serves breakfast and lunch. Open daily.
JADE - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
HABB - This restaurant specializes in Indian cuisine and serves dinner only. Open daily.
SWELL - Onsite bar. Open daily.
Room service is available.

All inclusive details

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Room service during certain hours
In-room minibar (all beverages included)

Land activities

Volleyball
Kids club
Childcare

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Beach

  • On a white sand beach

Pool/Spa

  • 2 outdoor pools
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Full-service spa
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Internet access (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Family friendly

  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children

Restaurants on site

  • HABB
  • JADE
  • KICK
  • PALMS RESTAURANT
  • SWELL

Dining

  • 2 bars/lounges
  • 2 poolside bars
  • 5 restaurants
  • Free stocked minibar
  • Room service

Bedrooms

  • Bedsheets provided
  • Day bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub or hydromassage showerhead
  • Private or shared bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch smart TV with cable channels

Outdoor areas

  • Balcony
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator (45 inch wide door)
  • Tile flooring in public areas
  • Tile flooring in room
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free daily newspapers
  • Housekeeping (daily)
  • Iron/ironing board
  • Local maps
  • Mobile key entry
  • Phone
  • Restaurant dining guides
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 159 units
  • Banquet hall
  • Garden
  • Traditional architecture

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 02451323

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Generations Riviera
Generations Riviera Maya Gour
Generations Riviera Maya Playa del Carmen
Generations Riviera Maya Resort Playa del Carmen
Maya Generations
Riviera Maya Generations
Generations Riviera Maya Gourmet All Inclusive Karisma Hotel
Generations Riviera Maya Gourmet Karisma All Inclusive Hotel
Generations Riviera Maya Gourmet All Inclusive Karisma
Generations Riviera Maya Gourmet Karisma All Inclusive
Generations Riviera Maya Gourmet All Inclusive Karisma
Generations Riviera Maya Gourmet All Inclusive by Karisma
Generations Riviera Maya All Inclusive
Generations Riviera Maya
Hotel Generations Riviera Maya, Gourmet All Inclusive by Karisma
Generations Riviera Maya Gourmet by Karisma All Inclusive
Generations Riviera Maya Gourmet All Inclusive by Karisma
Generations Riviera Maya All Inclusive
Generations Riviera Maya
Hotel Generations Riviera Maya, Gourmet All Inclusive by Karisma
Generations Riviera Maya Gourmet by Karisma All Inclusive
Generations Riviera Maya Gourmet All Inclusive by Karisma
Generations Riviera Maya All Inclusive
Generations Riviera Maya

Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 62 out of 107 reviews
Rating 8 - Good. 14 out of 107 reviews
Rating 6 - Okay. 15 out of 107 reviews
Rating 4 - Poor. 11 out of 107 reviews
Rating 2 - Terrible. 5 out of 107 reviews

9.0/10

Cleanliness

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Swim out room was great with young children.
Stayed 7 nights in Aug 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, property conditions & facilities
generations maya is a win win
Stayed 5 nights in Jul 2025

10/10 Excellent

Aimee

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Incredible family experience
Stayed 4 nights in Jun 2025

10/10 Excellent

THERESA

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Had everything we needed for a family vacation with a 2 and 4 year old! They made everything so easy! I wish there were more dining options as the buffet was closed 1 day. And the beachfront hotel closed another day. Everutjing else required reservations and was full!
Stayed 5 nights in Mar 2025

8/10 Good

Danielle

Liked: Cleanliness, property conditions & facilities
I really liked the more inclusive package and the Butler’s were amazing
Stayed 6 nights in Apr 2025

4/10 Poor

Talia

Disliked: Cleanliness, property conditions & facilities
Not for families. Limited dining options. No snack options, no evening entertainment at the family side.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lidia C

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Lindsey

Stayed 7 nights in Apr 2025

2/10 Terrible

dhiren

Liked: Cleanliness, amenities, property conditions & facilities
Very poor help desk service and some staff at concierge were really rude .
Stayed 2 nights in Apr 2025

6/10 Okay

Roselyn Yisel

Traveled with family and small children
El mar no es bonito La comida estaba rica pero no es comida auténtica mexicana . Los trabajadores no saben donde queda algo cuando se les pregunta . Yo perdí mi transporte porque me mandaron el lugar equivocado y me regalaron un desayuno gratis en Nickelodeon y cuando llegué era para una charla sobre cómo hacer e miembro del hotel y comprar su membresia .
Stayed 4 nights in Apr 2025

10/10 Excellent

Charles

Liked: Cleanliness, property conditions & facilities
The room was amazing with a wonderful view. The staff was extremely nice, personable and cared about our experience. They went above and beyond to ensure my husband and father had a wonderful birthday and stay. I couldn't have asked for a better vacation.
Stayed 3 nights in Apr 2025

8/10 Good

Minji

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
property was very clean and room was spacious. But having limited access to beach area ( we could not walk much on the beach area with kids since adult side of hotel would not allow kids to walk pass them) There is Casita (adult only hotel) side where beach is cut off with cement, and there are seating areas and hammocks on the beach my kids were not allowed to be on. there was no one at the beach except security personel watching us not to seat on those seats. With extreme windy weather and seaweeds everywhere making ribbon like line in the ocean and sand, we only got to swim in one pool. Going to Nick water park was hassel and we come to Mexico for ocean, not water park anyways. If we would want to go water park, we have alot more bigger one in the state or Bahama. If you have little babies or kids under 5years old who does not need much of adventure, this is the hotel for you. Very well maintained and Clean for sure. Shower water pressure is amazing. However, if you have little bit older kids, probably not a best choice.
Stayed 5 nights in Apr 2025

4/10 Poor

Padmini

Traveled with family
Liked: Property conditions & facilities
Property was nice and clean.
Stayed 3 nights in Mar 2025

8/10 Good

Kelly R

Traveled with family
Liked: Cleanliness
It was very clean, everyone was very friendly. The food was great, lots of options for everyone. The only negative was the door handle on our room door was loose, so we had to slam the door for it to latch.
Stayed 5 nights in Mar 2025

10/10 Excellent

Elia

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved out stay at Generations Resort. My only issue during the stay was not having at least 2 time options to retune from the water park back to h to the resort as it makes it very hard for your children to be at the park for so many hours and it was such an issue for us to return in the taxi we had to order and pay $30 for. I do have to say the staff is amazing, very friendly, helpful and informative I did communicate this to the concierge office and they offered to help with transportation if I needed earlier for the next day I was going back. Besides that we really enjoyed our stay at the hotel and would definitely be back
Stayed 4 nights in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Ryan

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We traveled with our 2 and 4 year old and worrying they might be a little too young for travel. 3 months later and the kids still talk about how they want to go back and we continue to tell others how great they were with the kids. The property was very well maintained, the food was great, rooms were fantastic, and the staff... Darn were the staff ever incredible! We'll certainly be back. We're becoming big fans of Lomas properties
Stayed 7 nights in Jan 2025

10/10 Excellent

Abner

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great food, great hotel accomodations, great hotel hosts, felt safe the hole stay. Very restful and great overall experience!
Stayed 4 nights in Mar 2025

10/10 Excellent

Amina

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice resort for young families. Friendly staff. The floors in our room were not clean so we asked the staff to clean that, other than that we were happy with our stay. Great food too.
Stayed 5 nights in Feb 2025

6/10 Okay

Talal, Windsor

Traveled with family
It's a good resort but not worth the price I paid. It's definitely not a 5 star. The staff are great. So do management.
Stayed 5 nights in Feb 2025

2/10 Terrible

Dalissa

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible experience terrible food terrible treatment
Stayed 3 nights in Jan 2025

10/10 Excellent

Iraida

Traveled with family
Stayed 4 nights in Feb 2025

6/10 Okay

Idani

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2025

6/10 Okay

David

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Didn’t have much areas for the kids to walk and play as the other resorts were adults only. Ordered room service twice and it didn’t show up. Other times it took over 2 hours. Had to go and get water myself everyday. Asked for the mini bar to be restocked everyday and that didn’t happen.
Stayed 7 nights in Jan 2025

10/10 Excellent

Christopher James

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect and the 'more inclusive option' was a great value.
Stayed 6 nights in Jan 2025