Hyatt Room with 1 King Bed
Bed Count 1 King Bed Maximum Occupancy 4 Max
$224*
Per night/room
Apr 1 - Apr 2
*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
All-inclusive Details
All-inclusive room rates at Grand Hyatt Playa Del Carmen Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Not included
- Gratuities
- Additional gratuities accepted
- Gratuities not included
Property Features
Some rates at Grand Hyatt Playa Del Carmen Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Grand Hyatt Playa Del Carmen Resort features a full-service spa, 4 outdoor swimming pools, a sauna, and a 24-hour fitness center. The resort offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.
This luxury resort also offers a children's pool, spa services, and a terrace. For a surcharge, an airport shuttle (available on request) is offered to guests. Parking is available onsite for a surcharge.
Grand Hyatt Playa Del Carmen Resort has designated areas for smoking.
- Express check-in
- Number of outdoor pools - 4
- Elevator
- Fitness facilities
- 24-hour front desk
- Porter/bellhop
- Express check-out
- Dry cleaning/laundry service
- Valet parking (surcharge)
- Swimming pool
- Food and water bowls
- Dog exercise area
- Pet-sitting services
- Terrace
- Luggage storage
- Hair salon
- ATM/banking
- Concierge services
- Snack bar/deli
- Shopping on site
- Designated smoking areas
- Pool umbrellas
- Total number of rooms - 314
- Accessible airport shuttle
- Number of floors - 5
- Airport transportation (surcharge)
- Coffee/tea in common areas
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Full-service spa
- Spa treatment room(s)
- Meeting rooms
- Tours/ticket assistance
- Year Built - 2014
- Pool cabanas (surcharge)
- Steam room
- Free WiFi
- Pool sun loungers
- Sauna
- Babysitting or childcare (surcharge)
- Number of coffee shops/cafes - 1
- Children's club (surcharge)
- Supervised childcare/activities (surcharge)
- Children's pool
- Safe-deposit box at front desk
- Spa services on site
- Breakfast available (surcharge)
- Number of restaurants - 1
- Ballroom
- Laundry facilities
- 24-hour fitness facilities
- Arcade/game room
- Wedding services
- Garden
- Free newspapers in lobby
Family Friendly Amenities
- Family property
- Number of outdoor pools - 4
- Children's pool
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
- Arcade/game room
- Playground on site
- Free cribs/infant beds
Room Amenities
Grand Hyatt Playa Del Carmen Resort offers 314 accommodations with iPod docking stations and MP3 docking stations. Rooms open to furnished balconies. 47-inch flat-screen televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.
- Room service (limited hours)
- Television
- Cable/satellite TV service
- Alarm clock
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Dial-up internet access
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- Ceiling fan
- Desk
- In-room climate control (air conditioning)
- High-speed internet access
- Soundproofed rooms
- Turndown service
- Blackout drapes/curtains
- Slippers
- Shower only
- In-room safe (laptop compatible)
- Cable TV service
- Flat-panel TV
- Free WiFi
- Free wired internet
- TV size: 47
- TV size measurement: inch
- MP3 docking station
- iPod docking station
- Rainfall showerhead
- Furnished balcony
- Connecting/adjoining rooms available
- Free cribs/infant beds
- Rollaway/extra beds (surcharge)
- Bedsheets provided
- Number of bathrooms - 1
Parking
Valet parking (surcharge)
Internet
Available in all rooms: Free WiFi , Free wired internet , High-speed internet access
Available in some public areas: Free WiFi
Food & Drink
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Sushi 'n' Raw Bar - This beachfront sushi bar specializes in Japanese cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
La Cocina - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.
Spa Services
Cenote Spa has 8 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
- Number of treatment rooms 8
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Sauna in spa
- Spa tub in spa
- Steam room in spa
- Reflexology
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchairs available on site
- Wheelchair accessible (may have limitations)
- Wheelchair accessible path of travel
- Accessible bathroom (in select rooms)
- Roll-in shower (in select rooms)
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- In-room accessibility (in select rooms)
- Wheelchair-accessible registration desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna, a 24-hour fitness center, and complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Free bicycles on site
- Water skiing nearby
- Golfing nearby
- Snorkeling nearby
- Parasailing nearby
- Skydiving nearby
- Yoga classes/instruction on site
- Ziplining nearby
- Pilates classes on site
- Playground on site
- Ecotours nearby
- Boat tours nearby
- Fitness classes on site
- Hiking/biking trails nearby
- Sailing nearby
- Scuba diving nearby
Hotel Policies
Payment types
Fees
Optional extras
- Fee for full breakfast: approximately USD 36 per person
- Airport shuttle fee: USD 153 per vehicle (one-way, maximum occupancy 2)
- Airport shuttle fee per child: USD 35 (one-way), (up to 11 years old)
- Valet parking fee: USD 20 per day
- Pet fee: USD 100 per pet, per stay
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 55.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at 6:00 AM
Check-in time starts at 3:00 PM
Minimum check-in age is: 21
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
Guests must contact this property in advance to reserve cribs/infant beds
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
This property accepts MXN currency only for all onsite payments, including incidentals.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Staff temperature checks are conducted regularly Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Pets cannot be left unattended Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Contactless check-out is available Security system Property does not follow sanitization practices of any association Staffed front desk LGBTQ friendly Smoke detector Service animals are allowed Service animals are exempt from fees/restrictions Guest accommodation is not sealed after cleaning Electrostatic spray is not used for disinfection Cashless transactions are available Masks are compulsory at the property Contactless food service / room service is available Reservation is not required for facilities onsite Property is cleaned with disinfectant Staff wears personal protective equipment Protective clothing is available to guests Masks are available to guests Food service has been amended for enhanced safety Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Contactless check-in is not available Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico) Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt) Property confirms they are implementing enhanced cleaning measures Parking height restrictions apply Individually-wrapped food options are not available Debit cards
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for USD 55.0 per night.
- Free cribs (infant beds)!
Pet Policy
- Pets allowed for an extra charge of USD 100 per pet, per stay
- Dogs and cats only
- 1 per room (up to 49 lbs per pet)
- Pets cannot be left unattended
- Food and water bowls, an off-leash area and pet-sitting services are available
- Restrictions apply
- For more information contact the property at the number on the booking confirmation
- Service animals are welcome, and are exempt from fees
We should mention
Pool access available from 8:00 AM to 8:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Parking height restrictions apply.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
Contactless check-out is available.
Enhanced food service safety measures are in place.
This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and GBAC STAR (Hyatt).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Grand Hyatt Playa Carmen Resort
- Grand Hyatt Playa Carmen
Hotel Reviews
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