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Grand Sunset Princess - All Inclusive

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Dates

July 2025

21

August 2025

Sundeck

1 bedroom, free minibar, in-room safe, desk

Suite (with 2 Jacuzzis) | 1 bedroom, free minibar, in-room safe, desk

Sports facility

Exterior

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Hot Tub

Explore the area

Prolongación 5ta Avenida Mza 20 Lote 006, Playa del Carmen, QROO, 77710

Playa Xcalacoco
‪16 min walk‬
Gran Coyote Golf
‪6 min drive‬
El Camaleón Mayakoba Golf Course
‪6 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪56 min drive‬

Room options

Super Saver | 1 bedroom, free minibar, in-room safe, desk

Super Saver

Wonderful

512 sq ft
Sleeps 4
2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

Deluxe Suite, Pool Access (with Jacuzzi, Pool View) | 1 bedroom, free minibar, in-room safe, desk

Deluxe Suite, Pool Access (with Jacuzzi, Pool View)

Very good

597 sq ft
Sleeps 3
2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

Deluxe Suite, Garden View | 1 bedroom, free minibar, in-room safe, desk

Deluxe Suite, Garden View

Very good

597 sq ft
Sleeps 4
2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

1 bedroom, free minibar, in-room safe, desk

Family Club Room - Pool Access, Pool View

Good

640 sq ft
Sleeps 5
1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed

1 bedroom, free minibar, in-room safe, desk

Family Room

Good

635 sq ft
Sleeps 5
1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed

Suite (with 2 Jacuzzis) | 1 bedroom, free minibar, in-room safe, desk

Suite (with 2 Jacuzzis)

Very good

640 sq ft
Sleeps 4
2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

Suite with Jacuzzi and Outdoor Shower | 1 bedroom, free minibar, in-room safe, desk

Suite with Jacuzzi and Outdoor Shower

Excellent

640 sq ft
Sleeps 2
1 King Bed

1 bedroom, free minibar, in-room safe, desk

Single Room Deluxe with Garden View

Excellent

Sleeps 1
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

1 bedroom, free minibar, in-room safe, desk

Double Room Deluxe with Garden View

Exceptional

Sleeps 3
2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Double Room with Lake View

Lake view
Sleeps 2
1 King Bed OR 2 Double Beds

1 bedroom, free minibar, in-room safe, desk

Double Room Premium with Garden View

Sleeps 2
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

1 bedroom, free minibar, in-room safe, desk

Quadruple Room Deluxe with Garden View

Sleeps 4
2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Triple Room Premium with Garden View

Sleeps 3
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

1 bedroom, free minibar, in-room safe, desk

Double Room Premium with Garden View

Sleeps 3
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

1 bedroom, free minibar, in-room safe, desk

Double Room Luxury with Pool View

Sleeps 2
2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Single Room Deluxe with Garden View

Sleeps 3
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

1 bedroom, free minibar, in-room safe, desk

Double Room Premium with Garden View

Sleeps 3
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

1 bedroom, free minibar, in-room safe, desk

Single Room Deluxe with Garden View

Sleeps 2
2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Single Room Luxury with Pool View

Sleeps 1
2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Single Room with Lake View

Lake view
Sleeps 1
1 King Bed OR 2 Double Beds

1 bedroom, free minibar, in-room safe, desk

Triple Room Deluxe with Garden View

Sleeps 4
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

1 bedroom, free minibar, in-room safe, desk

Triple Room Premium with Garden View

Sleeps 4
2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Triple Room Deluxe with Garden View

Sleeps 3
2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Quadruple Room Premium with Garden View

Sleeps 4
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

1 bedroom, free minibar, in-room safe, desk

Triple Room Luxury with Pool View

Sleeps 3
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

1 bedroom, free minibar, in-room safe, desk

Single Room Premium with Garden View

Sleeps 1
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

1 bedroom, free minibar, in-room safe, desk

Double Room Deluxe with Garden View

Sleeps 3
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

1 bedroom, free minibar, in-room safe, desk

Single Room Premium with Garden View

Sleeps 2
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Similar properties

Table tennis, music library

Pool
Hot Tub
Breakfast included
All inclusive

$282 nightly

includes taxes & fees

About this property

Grand Sunset Princess - All Inclusive

4.5-star Playa del Carmen property close to El Camaleón Mayakoba Golf Course

Catch some rays at the beach or spend the day relaxing at Grand Sunset Princess - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 9 restaurants. Change of towels is available on request.

Grand Sunset Princess - All Inclusive offers 672 accommodations with free minibar items and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. This Playa del Carmen property provides complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

6 outdoor tennis courts, a health club, and a water park (surcharge) are featured at the property. 12 outdoor swimming pools and 4 hot tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Grand Sunset Princess - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

For a free ride to the surf and sand, catch the property's complimentary beach shuttle. Enjoy the complimentary cabanas and umbrellas for a relaxing day at the beach. At Grand Sunset Princess - All Inclusive you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Dining is available at one of the property's 9 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 beach bars, 3 swim-up bars, and 9 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a water park (surcharge), a complimentary children's club, and a children's pool. Onsite uncovered self parking is complimentary.

Grand Sunset Princess - All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM. A complimentary manager's reception is offered each day.

Buffet Naranja - This buffet restaurant serves breakfast, lunch, and dinner.

La Hacienda - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.

Le Fleur - This theme restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.

La Vaqueria - This theme restaurant serves dinner only. Reservations are required. Open daily.

Mamma Mia - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities

Soccer

Tennis

Volleyball

Lessons/classes/games

Aerobics

Dancing

Entertainment

Access to onsite nightclubs

Onsite live performances

Languages

English, French, German, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free beach shuttle
Free uncovered self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:30 AM
2 beach bars
3 poolside bars
3 swim-up bars
9 bars/lounges
9 restaurants
A coffee shop/cafe
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli

Restaurants on site

Buffet Naranja
La Hacienda
La Vaqueria
Le Fleur
Mamma Mia

Things to do

12 outdoor pools
6 outdoor tennis courts
Arcade/game room
Archery
Basketball
Beach volleyball
Billiards/pool table
Children's pool
Evening entertainment
Fitness classes
Free children's club
Full-service spa
Health club
Hot tub
Indoor pool
Kayaking
Nightclub
Playground
Sauna
Shopping
Snorkeling
Steam room
Table tennis
Tennis lessons
Water park

Family friendly

12 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's pool
Free children's club
Free supervised activities for children
Indoor pool
Laundry facilities
Lifeguards on site
Living room
Playground
Snack bar/deli
Water park (surcharge)

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

5 meeting rooms
5,425 square feet of conference space

Outdoors

Beach towels
Beach umbrellas
Free beach cabanas
Free pool cabanas
Garden
On the beach
Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace

Full-service spa

15 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Steam room
Swedish massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

More

Banquet hall
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Lifeguards
Reception hall
Smoking not allowed
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Towels provided

Food and drink

Coffee/tea maker
Free bottled water
Free stocked minibar

More

Air conditioning (climate-controlled)
Ceiling fan
Desk
Iron/ironing board
Living room
Phone
Safe
Separate sitting area
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: MXN 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

Late check-out fee: MXN 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property uses eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 8:00 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

No pets and no service animals are allowed at this property

Property is also known as

Grand Sunset Princess All Inclusive

Grand Sunset Princess All Suites Resort

Grand Sunset Princess - All Inclusive Playa del Carmen

Grand Sunset Princess All Suites Resort Spa All Inclusive

Grand Sunset Princess - All Inclusive All-inclusive property

Grand Sunset Princess - All Inclusive Reviews

8.2

Very Good

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Nirav

Traveled with family and small children, Traveled with group, Traveled with family

Apr 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything is perfect planned by The Grand Sunset Princess staff. I love the people of mexico, weather, beaches, swimming pools, nature inside the resort and the wild animals.

Stayed 4 nights in Apr 2025

8/10 Good

Samantha

Traveled with group

Apr 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall, place was nice and staff helpful. Great beach and pools. Room was a nice size. The staff were mostly helpful, and most spoke English. Multiple dining options, but food was inconsistent. 4/5 stars.

Stayed 4 nights in Apr 2025

10/10 Excellent

ANTONIO

Traveled with family

Apr 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Apr 2025

10/10 Excellent

David

Traveled with partner

Apr 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A very relaxing atmosphere. The food was what you would expect from 'all inclusive food'. The property was huge, but the shuttle made it easy to get around. I would go back again.

Stayed 6 nights in Apr 2025

10/10 Excellent

Murat

Traveled with family

Apr 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was more than expected except one item, they need to increase quantity of access points , I have seen almost 500 people who tries to connect at the same time. They could calculate 40:1 for 40 guests 1 AP at the beach area. Staff is really friendly, food is excellent, I have never felt some food from yesterday on the buffet.

Stayed 6 nights in Apr 2025

8/10 Good

Stacy Leanne

Apr 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Overall a nice resort

Stayed 7 nights in Apr 2025

10/10 Excellent

Abdul Aziz

Apr 21, 2025

Good

Stayed 5 nights in Apr 2025

10/10 Excellent

Shawna

Traveled with family

Apr 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

It was pretty and quiet

Stayed 7 nights in Apr 2025

8/10 Good

Chantalle

Apr 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Apr 2025

8/10 Good

charlene

Apr 20, 2025

Liked: Cleanliness, staff & service

Great

Stayed 7 nights in Apr 2025

10/10 Excellent

Ruben

Traveled with partner, Traveled with family

Apr 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean and good food. Mamma Mia was our favorite

Stayed 4 nights in Apr 2025

6/10 Okay

Fakhra

Apr 20, 2025

Stayed 4 nights in Apr 2025

10/10 Excellent

Madison

Apr 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Apr 2025

10/10 Excellent

Aleksandr

Apr 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

It was a great holiday — we would definitely come back to this resort. The food was excellent and varied. The hotel entertainment was also good and interesting. My family (my wife, our three kids, and I) really enjoyed our spring break here. However, we were disappointed that the sun loungers on the beach (especially in the first and second rows) were always occupied. People would run to the beach early in the morning before breakfast to reserve a lounger by placing a towel, hat, or something else on it, and then leave for other activities. As a result, there weren’t many people actually on the beach, but it was still difficult to find a free sun lounger.

Stayed 7 nights in Apr 2025

10/10 Excellent

Alvaro, CDMX

Traveled with family

Apr 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Todo el personal sumamente amable. Hermoso lugar. Un hotel muy grande, a veces hay que caminar bastante, o tomar los carritos transportadores. Unas lindas vacaciones en familia!

Stayed 4 nights in Apr 2025

4/10 Poor

Jennifer

Traveled with family

Apr 19, 2025

Disliked: Amenities

The resort itself is pretty. The beach had a lot of seaweed. The food is terrible. We have been to a lot of all inclusives and this was the worst by far. We went and ate in town. The beds were awful. The bedding was basic and the blankets were rough and scratchy. They had a guy walking around with a gas leaf blower all day long. Starting early in the morning and continued all day. Totally kills the relaxation vibe.

Stayed 6 nights in Apr 2025

8/10 Good

Dale, Nanaimo

Traveled with partner

Apr 18, 2025

Liked: Cleanliness, staff & service, amenities

Noisy parties

Stayed 7 nights in Apr 2025

8/10 Good

Gaige

Apr 18, 2025

Liked: Staff & service, property conditions & facilities

Wife got food poisoning from buffet food but the a la cartes were good

Stayed 7 nights in Apr 2025

4/10 Poor

Agnes

Traveled with family

Apr 18, 2025

Liked: Amenities

The pool out rooms that we had, had very dirty pool, no one ever cleaned the pool for the 5 days we were there. They tried to manipulate me into renting a wheelchair from an external company for over a $100 for 4 days, whereas the hotel offers complimentary wheelchairs. My two 17 year olds forgot their wristbands on the room one day and while tanning on the beach, the security guy treated us like criminals, not allowing us to put our shoes on before escorting us to the lobby. Terrible way to handle your guests.

Stayed 5 nights in Mar 2025

10/10 Excellent

James

Traveled with family

Apr 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Gorgeous property well maintained by people who seem to genuinely care. Interesting animals on the grounds, plenty of pools and nice beach area also maintained and with security. "I'LL BE BACK"

Stayed 7 nights in Apr 2025

10/10 Excellent

Logan

Apr 18, 2025

Stayed 5 nights in Feb 2025

8/10 Good

Thomas

Apr 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Apr 2025

10/10 Excellent

Dana

Apr 17, 2025

Stayed 3 nights in Mar 2025

6/10 Okay

Stephanie

Apr 17, 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Everything was great besides some of the staff, they were not friendly or helpful. One told me that he couldnt give me a towel becasue security would take it from me, then the bellboy got me a towel and I was able to leave and return with it. Also the night staff in the bar under the lobby are not very friendly, seemed like they didnt want to serve anyone or even be there. The food was horrible! I had to leave the resort to eat almost all meals.Please fix this.

Stayed 4 nights in Apr 2025

10/10 Excellent

RANDY

Apr 17, 2025

Liked: Cleanliness, property conditions & facilities

Stayed 7 nights in Apr 2025

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