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Grand Sunset Princess - All Inclusive

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Dates

July 2025

15

August 2025

Relax on the beachfront deck, surrounded by palm trees and the ocean, with a tranquil Buddha statue nearby.

Enjoy ocean views from the balcony, featuring a large bed, TV, and workspace.

Guests can enjoy a game of soccer on the beach, surrounded by palm trees and thatched umbrellas.

Relax by the pool under shaded umbrellas and comfortable loungers.

Surrounded by lush greenery and serene waterways, this resort offers a tranquil escape.

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Hot Tub

Explore the area

Prolongación 5ta Avenida Mza 20 Lote 006, Playa del Carmen, QROO, 77710

Playa Xcalacoco
‪16 min walk‬
Gran Coyote Golf
‪6 min drive‬
El Camaleón Mayakoba Golf Course
‪6 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪56 min drive‬

Room options

Super Saver | 1 bedroom, free minibar, in-room safe, desk

Super Saver

Wonderful

512 sq ft
Sleeps 4
2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

Deluxe Suite, Pool Access (with Jacuzzi, Pool View) | 1 bedroom, free minibar, in-room safe, desk

Deluxe Suite, Pool Access (with Jacuzzi, Pool View)

Very good

597 sq ft
Sleeps 3
2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

Deluxe Suite, Garden View | 1 bedroom, free minibar, in-room safe, desk

Deluxe Suite, Garden View

Very good

597 sq ft
Sleeps 4
2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

1 bedroom, free minibar, in-room safe, desk

Family Club Room - Pool Access, Pool View

Good

640 sq ft
Sleeps 5
1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed

1 bedroom, free minibar, in-room safe, desk

Family Room

Good

635 sq ft
Sleeps 5
1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed

Suite (with 2 Jacuzzis) | 1 bedroom, free minibar, in-room safe, desk

Suite (with 2 Jacuzzis)

Very good

640 sq ft
Sleeps 4
2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

Suite with Jacuzzi and Outdoor Shower | 1 bedroom, free minibar, in-room safe, desk

Suite with Jacuzzi and Outdoor Shower

Excellent

640 sq ft
Sleeps 2
1 King Bed

1 bedroom, free minibar, in-room safe, desk

Single Room Deluxe with Garden View

Excellent

Sleeps 1
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

1 bedroom, free minibar, in-room safe, desk

Double Room Deluxe with Garden View

Exceptional

Sleeps 3
2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Double Room with Lake View

Lake view
Sleeps 2
1 King Bed OR 2 Double Beds

1 bedroom, free minibar, in-room safe, desk

Double Room Premium with Garden View

Sleeps 2
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

1 bedroom, free minibar, in-room safe, desk

Quadruple Room Deluxe with Garden View

Sleeps 4
2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Triple Room Premium with Garden View

Sleeps 3
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

1 bedroom, free minibar, in-room safe, desk

Double Room Premium with Garden View

Sleeps 3
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

1 bedroom, free minibar, in-room safe, desk

Double Room Luxury with Pool View

Sleeps 2
2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Single Room Deluxe with Garden View

Sleeps 3
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

1 bedroom, free minibar, in-room safe, desk

Double Room Premium with Garden View

Sleeps 3
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

1 bedroom, free minibar, in-room safe, desk

Single Room Deluxe with Garden View

Sleeps 2
2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Single Room Luxury with Pool View

Sleeps 1
2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Single Room with Lake View

Lake view
Sleeps 1
1 King Bed OR 2 Double Beds

1 bedroom, free minibar, in-room safe, desk

Triple Room Deluxe with Garden View

Sleeps 4
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

1 bedroom, free minibar, in-room safe, desk

Triple Room Premium with Garden View

Sleeps 4
2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Triple Room Deluxe with Garden View

Sleeps 3
2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Quadruple Room Premium with Garden View

Sleeps 4
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

1 bedroom, free minibar, in-room safe, desk

Triple Room Luxury with Pool View

Sleeps 3
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

1 bedroom, free minibar, in-room safe, desk

Single Room Premium with Garden View

Sleeps 1
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

1 bedroom, free minibar, in-room safe, desk

Double Room Deluxe with Garden View

Sleeps 3
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

1 bedroom, free minibar, in-room safe, desk

Single Room Premium with Garden View

Sleeps 2
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Similar properties

Relax by the resort pool surrounded by thatched-roof lounge areas and take in the views of the surrounding architecture.

Pool
Hot Tub
Breakfast included
All inclusive

$282 nightly

includes taxes & fees

About this property

Grand Sunset Princess - All Inclusive

4.5-star Playa del Carmen property close to El Camaleón Mayakoba Golf Course

Catch some rays at the beach or spend the day relaxing at Grand Sunset Princess - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 9 restaurants. Change of towels is available on request.

Grand Sunset Princess - All Inclusive offers 672 accommodations with free minibar items and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. This Playa del Carmen property provides complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

6 outdoor tennis courts, a health club, and a water park (surcharge) are featured at the property. 12 outdoor swimming pools and 4 hot tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Grand Sunset Princess - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

For a free ride to the surf and sand, catch the property's complimentary beach shuttle. Enjoy the complimentary cabanas and umbrellas for a relaxing day at the beach. At Grand Sunset Princess - All Inclusive you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Dining is available at one of the property's 9 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 beach bars, 3 swim-up bars, and 9 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a water park (surcharge), a complimentary children's club, and a children's pool. Onsite uncovered self parking is complimentary.

Grand Sunset Princess - All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM. A complimentary manager's reception is offered each day.

Buffet Naranja - This buffet restaurant serves breakfast, lunch, and dinner.

La Hacienda - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.

Le Fleur - This theme restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.

La Vaqueria - This theme restaurant serves dinner only. Reservations are required. Open daily.

Mamma Mia - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities

Soccer

Tennis

Volleyball

Lessons/classes/games

Aerobics

Dancing

Entertainment

Access to onsite nightclubs

Onsite live performances

Languages

English, French, German, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free beach shuttle
Free uncovered self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:30 AM
2 beach bars
3 poolside bars
3 swim-up bars
9 bars/lounges
9 restaurants
A coffee shop/cafe
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli

Restaurants on site

Buffet Naranja
La Hacienda
La Vaqueria
Le Fleur
Mamma Mia

Things to do

12 outdoor pools
6 outdoor tennis courts
Arcade/game room
Archery
Basketball
Beach volleyball
Billiards/pool table
Children's pool
Evening entertainment
Fitness classes
Free children's club
Full-service spa
Health club
Hot tub
Indoor pool
Kayaking
Nightclub
Playground
Sauna
Shopping
Snorkeling
Steam room
Table tennis
Tennis lessons
Water park

Family friendly

12 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's pool
Free children's club
Free supervised activities for children
Indoor pool
Laundry facilities
Lifeguards on site
Living room
Playground
Snack bar/deli
Water park (surcharge)

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

5 meeting rooms
5,425 square feet of conference space

Outdoors

Beach towels
Beach umbrellas
Free beach cabanas
Free pool cabanas
Garden
On the beach
Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace

Full-service spa

15 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Steam room
Swedish massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

More

Banquet hall
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Lifeguards
Reception hall
Smoking not allowed
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Towels provided

Food and drink

Coffee/tea maker
Free bottled water
Free stocked minibar

More

Air conditioning (climate-controlled)
Ceiling fan
Desk
Iron/ironing board
Living room
Phone
Safe
Separate sitting area
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: MXN 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

Late check-out fee: MXN 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property uses eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 8:00 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

No pets and no service animals are allowed at this property

Property is also known as

Grand Sunset Princess All Inclusive

Grand Sunset Princess All Suites Resort

Grand Sunset Princess - All Inclusive Playa del Carmen

Grand Sunset Princess All Suites Resort Spa All Inclusive

Grand Sunset Princess - All Inclusive All-inclusive property

Grand Sunset Princess - All Inclusive Reviews

8.2

Very Good

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

6/10 Okay

Olha

Apr 16, 2025

Liked: Cleanliness, staff & service

Beautiful place, very nice outside landscape and design. Very walkable from your room to dining and the beach but we love to walk and we like that . Also they have golf carts transportation if you don’t feel like to walk. Beautiful beach as well! Only the food is plain and the room we stayed is dated with a septic smell without air conditioning and mattress on the bed is dated as well!

Stayed 2 nights in Apr 2025

10/10 Excellent

Amber Renee

Apr 16, 2025

Liked: Cleanliness, property conditions & facilities

This property was fabulous! Rooms were a bit older but the beautiful landscaping and wildlife was breathtaking.

Stayed 8 nights in Mar 2025

10/10 Excellent

Drashti Harish

Apr 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Apr 2025

10/10 Excellent

Marina

Traveled with family and small children, Traveled with family

Apr 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was great and we loved the resort overall but some of the food was about a 6/10. I wish they put some more effort in the flavor of the resort food. Mainly buffet options which were about a 4/10.

Stayed 4 nights in Apr 2025

10/10 Excellent

Mariah

Apr 14, 2025

Stayed 7 nights in Dec 2024

6/10 Okay

Kathryn

Traveled with group, Traveled with partner

Apr 13, 2025

Liked: Staff & service, amenities

Disliked: Property conditions & facilities

We had a blast here with our group, celebrating a wedding. The disco is fun and the pools have great energy. But the resort is in need of a facelift and the food was not good. Even when we paid for a nicer meal, it was inedible.

Stayed 4 nights in Mar 2025

6/10 Okay

Jeffrey, Lakewood

Apr 13, 2025

Liked: Cleanliness

The outside property is beautiful and well kept. The rooms were clean but had a sewer smell constantly. We booked a swim up suite with a king bed and we received two double beds pushed together. Our swim up was nice but the water loungers and stairs could use new tiles or a good scrubbing. The loungers had algae growing between cracks. The buffet was always clean and staff were great and attentive to our needs. The quality of the food could be better. I felt the meat tasted like meat glue and the dessert wasn’t good at all. This resort had a beautiful property but most likely won’t be staying here again.

Stayed 7 nights in Apr 2025

10/10 Excellent

Debra

Traveled with partner

Apr 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our first time at a resort, we had a wonderful time.

Stayed 7 nights in Apr 2025

6/10 Okay

Shaina

Apr 12, 2025

Disliked: Staff & service

Stayed 3 nights in Apr 2025

8/10 Good

Danielle

Traveled with family

Apr 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property is absolutely gorgeous and large. There are so many swimming pools and lounge chairs. The swim out rooms are fantastic. The only downside being the food wasn’t all fantastic, some of the al a Cartes were not worth your time (aka the Miso Oriental Thai) and overall things are just starting to get old and run down in places BUT they are starting renovations in May so that will soon change. Some staff were excellent, others seemed inconvenienced to provide service. All in all it was great value for the money and I would recommend it/go there again in the future.

Stayed 8 nights in Mar 2025

8/10 Good

Kristian

Traveled with family

Apr 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great family hotel

Stayed 4 nights in Apr 2025

8/10 Good

Kesli Marie

Apr 11, 2025

Liked: Staff & service

Stayed 7 nights in Apr 2025

10/10 Excellent

Nivin

Traveled with group

Apr 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was perfect

Stayed 6 nights in Apr 2025

10/10 Excellent

Brenda

Traveled with family

Apr 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Just a beautiful property. Lots of food options. Staff was amazing.

Stayed 7 nights in Apr 2025

8/10 Good

Princess

Apr 10, 2025

Liked: Staff & service, amenities

The staff and service is excellent! Property grounds are beautiful with great food. Lots of pools and bars and restaurants. Could use a fresh coat of paint and new furniture in the rooms and outside.

Stayed 4 nights in Apr 2025

10/10 Excellent

Jeffrey, Kennewick

Traveled with family and small children

Apr 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is a lot bigger than expected. Its very kid friendly. Our family really enjoyed our 12 day stay here.

Stayed 12 nights in Mar 2025

10/10 Excellent

Hope

Apr 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Property was a bit out dated but we had a good time

Stayed 3 nights in Apr 2025

10/10 Excellent

Alen

Apr 9, 2025

Liked: Staff & service, property conditions & facilities

Nice and clean. Staff so friendly

Stayed 7 nights in Apr 2025

10/10 Excellent

Igor

Traveled with family and small children, Traveled with family

Apr 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our family enjoyed the resort immensely, especially with our three young children. Upon arrival, we received a welcome gift of pirate and beach toys. The availability of strollers and stroller cars was a significant convenience. The food selection was excellent, and the quality was superb. The staff were friendly and readily approachable. However, the children's club fell short of expectations, requiring parental supervision between 12 pm and 3 pm and offering limited activities. This lack of independent childcare significantly impacted our experience, as other resorts we've visited provided superior children's club services. The evening shows, however, were exceptional and of the highest caliber. Therefore, we recommend this resort only to families who wish to spend all their time with their children. Otherwise, it was an excellent experience.

Stayed 7 nights in Apr 2025

10/10 Excellent

Sebastian Wojciech

Apr 8, 2025

Stayed 5 nights in Mar 2025

6/10 Okay

Viviam Mara Alcalde dos, East York

Traveled with partner

Apr 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My boyfriend and I loved the stay, the room was amazing and clean, the pools are fun, the area and the staff. We had a lot of fun. However there are 3 things that took one star: the hot tub in the room was broken (the motor wasn’t working) and I complained to the reception and no solution was made; and the sales of the Royal Holiday, which was pushy and sticky to be honest. Many negative reviews on the internet about that plan. We found it weird that the resort allow that activity inside the hotel. We lost 2h with the sales agents trying to push that contract and plan. Finally, my boyfriend injured his head in the pool and I was afraid of a concussion or even if he’d need stitches. The staff only put a simple bandage on his head, and I had to buy things to clean and avoid infection for him, the hotel didn’t provide enough medical assistance, nor checked on us after the incident. If it wasn’t for another guest who worked in the medical field, to advise me what product to buy to treat him, we would t know what to do.

Stayed 3 nights in Apr 2025

10/10 Excellent

Paul James

Traveled with partner

Apr 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Only spent a few days there but it was very relaxing and the pools and pool bars were great

Stayed 3 nights in Apr 2025

8/10 Good

Vanessa

Traveled with family

Apr 7, 2025

Liked: Cleanliness, staff & service, amenities

The food was great. The rooms could use an update. But definitely worth the price. Kid friendly

Stayed 5 nights in Apr 2025

10/10 Excellent

RENELYN

Apr 7, 2025

Liked: Amenities

SYee

Stayed 3 nights in Mar 2025

8/10 Good

RENELYN

Apr 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Yed

Stayed 3 nights in Apr 2025

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