*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
HM Playa del Carmen features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.
This Playa del Carmen hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Limited complimentary onsite parking is available on a first-come, first-served basis.
HM Playa del Carmen has designated areas for smoking.
- Number of outdoor pools - 1
- Fitness facilities
- Number of bars/lounges - 1
- Number of poolside bars - 1
- 24-hour front desk
- Tours/ticket assistance
- Secured parking
- Dry cleaning/laundry service
- Free WiFi
- Pool sun loungers
- Free valet parking
- Safe-deposit box at front desk
- Terrace
- Luggage storage
- Wheelchair accessible – no
- Breakfast available (surcharge)
- Number of restaurants - 1
- Concierge services
- Gift shops or newsstand
- Snack bar/deli
- Designated smoking areas
- Laundry facilities
- Parking (limited spaces)
- Total number of rooms - 91
- Number of floors - 3
- Airport transportation (surcharge)
- Garden
- Multilingual staff
Family Friendly Amenities
- Family property
- Number of outdoor pools - 1
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
- Laundry facilities
- Refrigerator
- Free cribs/infant beds
Room Amenities
HM Playa del Carmen offers 91 air-conditioned accommodations with safes and hair dryers. 50-cm plasma televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Housekeeping is provided daily.
- Air conditioning
- Television
- Refrigerator
- Daily housekeeping
- Phone
- Private bathroom
- Free toiletries
- Hair dryer
- In-room safe
- Ceiling fan
- Room service
- Soundproofed rooms
- Shower only
- Cable TV service
- Free WiFi
- Plasma TV
- TV size: 50
- TV size measurement: cm
- Free cribs/infant beds
- Heating
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 3
- Shampoo
- Laptop-friendly workspace
- Toothbrush and toothpaste not available
- Desk chair
- Tile flooring in room
Parking
Free self parking , Free valet parking , Parking (limited spaces)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
HM Playa del Carmen has a restaurant on site.
Room service is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Upper floors accessible by stairs only
Nearby Activities
Recreational amenities at the hotel include an outdoor pool and a fitness center.
- Horse riding nearby
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately MXN 300 for adults and MXN 150 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3 PM
Check-in time ends at 11:00 AM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.
Staffed front desk
Children stay free - maximum age 6
No rollaway/extra beds available
No elevators
Smoke detector
Children stay free
Service animals not allowed
Number of children who can stay free - 2
Debit cards
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are not available.
- Free cribs (infant beds)!
Pet Policy
- No pets or service animals allowed
We should mention
Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
No pets and no service animals are allowed at this property.
Hotel Names
- HM Playa Carmen Hotel
- HM Playa Carmen
- HM Playa del Carmen Hotel
- HM Playa del Carmen Playa del Carmen
- HM Playa del Carmen Hotel Playa del Carmen
Hotel Reviews
Sorry, we seem to have had an issue loading our review content.
Try again?
