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Hotel52

3.5 star property

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Photo gallery for Hotel52

Outdoor pool, sun loungers
Interior
Outdoor pool, sun loungers
Staircase
Standard Room, 1 King Bed | In-room safe, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Spa
  • Pool
  • Air conditioning

Explore the area

Map
Calle 52 entre 5a y 10a, Colonia Centro, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    ‪9 min walk‬
  • Quinta Avenida
    ‪11 min walk‬
  • Playa del Carmen Main Beach
    ‪12 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪48 min drive‬

Room options

View all photos for Junior Suite, 1 Bedroom

In-room safe, iron/ironing board

Junior Suite, 1 Bedroom

  • 689 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, iron/ironing board

Standard Room, 1 King Bed

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, iron/ironing board

Standard Double Room

  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite, 2 Bedrooms, City View

In-room safe, iron/ironing board

Family Suite, 2 Bedrooms, City View

  • 840 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | In-room safe, iron/ironing board

Deluxe Quadruple Room

  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room | In-room safe, iron/ironing board

Deluxe Room

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

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  • Spa
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (1159)
The price is $47
per night
$60 total
includes taxes & fees
Apr 29 - Apr 30
Sofía by Bunik

About this property

Hotel52

3.5-star hotel in Luis Donaldo Colosio
This smoke-free hotel features an outdoor pool, a swim-up bar, and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include spa services, a 24-hour front desk, and express check-in.
Hotel52 offers 83 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The hotel offers a coffee shop/cafe. A swim-up bar is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Beaux Arts hotel also offers an outdoor pool, spa services, and multilingual staff. Wedding services and tour/ticket assistance can be provided. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel52 is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe
  • A swim-up bar

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Pool loungers

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 5 floors
  • Beaux Arts architecture
  • Built in 2016
  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: MXN 30 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

HOTEL52 Hotel Playa del Carmen
HOTEL52 Hotel
HOTEL52 Playa del Carmen
HOTEL52 Hotel
HOTEL52 Playa del Carmen
HOTEL52 Hotel Playa del Carmen

Hotel52 Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 257 out of 606 reviews
Rating 8 - Good. 198 out of 606 reviews
Rating 6 - Okay. 90 out of 606 reviews
Rating 4 - Poor. 29 out of 606 reviews
Rating 2 - Terrible. 32 out of 606 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Giovanni S

Liked: Cleanliness, amenities, property conditions & facilities
I will stay here again
Stayed 6 nights in Sep 2024

8/10 Good

Allison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was budget friendly and we enjoyed our stay with no issues.
Stayed 3 nights in Jan 2025

2/10 Terrible

Anna

Traveled with family
No hot water in the shower. No steady internet. Dirty filthy windows. I did not care to make pics.
Stayed 2 nights in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint little posada
Nice, well maintained little hotel in central PDC. Every thing is walkable. Excellent wi-fi, difficult to find in central area. Friendly staff.
Stayed 3 nights in Jan 2025

8/10 Good

Tyler

Liked: Staff & service, property conditions & facilities
Great location, great staff, air conditioned, comfortable bed
Stayed 2 nights in Jan 2025

8/10 Good

Joshua

Stayed 2 nights in Dec 2024

2/10 Terrible

Fajar

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten ein Zimmer im Erdgeschoss für eine Nacht (Overlay vor Weiterreise). Die Decke und der Boden waren nicht verputzt, es erinnerte an eine Abstellkammer. Es roch nach Schimmel. Hinter der Tür hing ein genutztes Handtuch von den letzten Gästen. Es wimmelte von Mosquitos, wir erwischten bestimmt 10 und es tauchten immer weitere auf. Der aufgerufene Preis war für dieses Zimmer viel zu hoch. Buchung ohne Frühstück, daher keine Aussage dazu möglich.
Stayed 1 night in Jan 2025

6/10 Okay

Martine

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Good budget hotel with a clean room and a comfortable bed. The basic really with no fridge. Passeport ID requirement, not my favorite because of entity theft. Very close a 5th avenue , 8 min walk to the beach and 25 min from ADO bus terminal. If by Taxi negociate 150 -200 pesos. The rooftop needs some TLC, and more plants to distract from the view. Loved the eco jungle is the erea close to elevator.
Stayed 1 night in Dec 2024

10/10 Excellent

john

Stayed 2 nights in Dec 2024

8/10 Good

Yaira

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es sencillo pero tiene todo lo necesario para estar en el. La localización es al final de la 5ta avenida que está muy bien porque se puede ir a caminar para la playa 88 o para la 5ta avenida. Las áreas fueron muy seguras. Lo único que no me encanto es que cada dos días se acababa el agua caliente. Por lo demás me pareció bien ante el precio por noche.
Stayed 9 nights in Dec 2024

10/10 Excellent

Cobi

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Dec 2024

6/10 Okay

Elias

Traveled with partner
Disliked: Cleanliness, amenities
Very basic, not modernized at all. 1 flimsy chair that looked unsafe to sit in. No USB ports at all. The hallway reaked of a musty smell. The room was a concrete floor, no carpeting or rugs. No refrigerator. The hot water was abundant and it had great water pressure. The A/C worked well. The housekeeping staff was wonderful and kept the room clean. Nothing horrible, just a plain, basic room.
Stayed 5 nights in Dec 2024

2/10 Terrible

Amir

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel condition is far from the photos, it's very old and dirty
Stayed 4 nights in Dec 2024

10/10 Excellent

Keshava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and well maintained rooms, friendly staff, spacious and well designed rooms
Stayed 3 nights in Dec 2024

2/10 Terrible

Brian

I wouldn’t recommend this place to ANYONE. The staff has a level of privilege that is crazy. The rudest front desk I have ever encountered
Stayed 6 nights in Dec 2024

8/10 Good

Reyna

Stayed 6 nights in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Colin Dean

Liked: Cleanliness
Stayed 7 nights in Dec 2024

8/10 Good

Jose

Liked: Cleanliness, property conditions & facilities, room comfort
Cool
Is amazing place to you stat an a quite room close to the 5 ave where is a iconic street in Playa del Carmen
Stayed 5 nights in Dec 2024

8/10 Good

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had never been to Playa del Carmen before, it would have been nice to know that the pedestrian walkway to the central area was just left as you exit the hotel. I turned right and the area felt less safe as I was walking along the sidewalk. It is a great location for the price, once I realized how close it was to the pedestrian road. The staff are friendly and the hotel is very clean.
Stayed 2 nights in Nov 2024

6/10 Okay

Agne

Traveled with group
The lighting in the room is bery poor, it feels you are in a cave. Breakfast portions are very tiny.
Stayed 1 night in Nov 2024

10/10 Excellent

Ashunta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 9 nights in Nov 2024

8/10 Good

Thia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I think I would have preferred a window not opening up to the lobby lights, but solid construction means it's quiet (except for the only window opening up above the lobby)
Stayed 1 night in Nov 2024

6/10 Okay

Jean

Traveled with family
Liked: Staff & service, amenities
Patio door will not lock, but this place was clean and the floors are made out of cement is not beautiful, but very clean The staff was very good I would go again:) Yo Quero, no problem
Stayed 2 nights in Nov 2024

2/10 Terrible

Israel

Stayed 2 nights in Aug 2024