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Family Suite, 2 Bedrooms, City View

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Standard Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, 1 Bedroom

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Quadruple Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

The hotel offers a coffee shop/cafe. A swim-up bar is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Beaux Arts hotel also offers an outdoor pool, spa services, and multilingual staff. Wedding services and tour/ticket assistance can be provided.

Hotel52 is a smoke-free property.

  • Spa services on site
  • Express check-in
  • Luggage storage
  • Number of outdoor pools - 1
  • Free parking nearby
  • Elevator
  • Number of swim-up bars - 1
  • 24-hour front desk
  • Reception hall
  • Parking (limited spaces)
  • Tours/ticket assistance
  • Year Built - 2016
  • Total number of rooms - 83
  • Number of floors - 5
  • Free WiFi
  • Pool sun loungers
  • Number of buildings/towers - 2
  • Wedding services
  • Airport transportation (surcharge)
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Multilingual staff

Room Amenities

Hotel52 offers 83 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Daily housekeeping
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Ceiling fan
  • Free bottled water
  • Access via exterior corridors
  • Shower only
  • Cable TV service
  • Flat-panel TV
  • TV size: 42
  • Connecting/adjoining rooms available
  • Towels provided
  • Number of beds 2
  • Wardrobe or closet
  • Bed sheets not available

Parking

Parking (limited spaces) , Free parking nearby

Internet

Available in some public areas: Free WiFi

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Windsurfing nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: MXN 30 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 3

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Children stay free

Service animals not allowed

Individually-wrapped food options are not available

Number of children who can stay free - 2

Debit cards

Gap period enforced between guest stays - 48 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Alcohol is not served at this property.

Cashless payment methods are available for all transactions.

Hotel Names

  • HOTEL52 Hotel Playa del Carmen
  • HOTEL52 Hotel
  • HOTEL52 Playa del Carmen
  • HOTEL52 Hotel
  • HOTEL52 Playa del Carmen
  • HOTEL52 Hotel Playa del Carmen

Hotel Reviews

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