Hotel52

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel52

Outdoor pool, sun loungers
Staircase
Standard Room, 1 King Bed | In-room safe, iron/ironing board
Interior
Outdoor pool, sun loungers

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Spa
  • Pool
  • Air conditioning

Explore the area

Map
Calle 52 entre 5a y 10a, Colonia Centro, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    9 min walk
  • El Buffet de la 10
    1 min walk
  • ADO Terminal Alterna Playa del Carmen
    3 min drive
  • Playa Del Carmen, Quintana Roo (PCM)
    9 min drive

Room options

Junior Suite, 1 Bedroom

  • 689 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Double Room

  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Family Suite, 2 Bedrooms, City View

  • 840 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Deluxe Quadruple Room

  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Suite Master

  • Sleeps 6
  • 4 Full Bed(s)

Suite Junior

  • Sleeps 4
  • 1 Twin Sofa Bed(s) and 2 Full Bed(s)

Room Standard With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

Double Room Standard With Garden View

  • Sleeps 2
  • 1 King Bed(s)

Quadruple Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

Double Room Standard

  • Sleeps 2
  • 1 King Bed(s)

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About this property

Hotel52

3.5-star hotel in Luis Donaldo Colosio
This smoke-free hotel features an outdoor pool, a swim-up bar, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include spa services, a 24-hour front desk, and express check-in.
Hotel52 offers 83 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The hotel offers a coffee shop/cafe. A swim-up bar is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Beaux Arts hotel also offers an outdoor pool, spa services, and multilingual staff. Wedding services and tour/ticket assistance can be provided.

Hotel52 is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • A swim-up bar

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Pool loungers

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 5 floors
  • Beaux Arts architecture
  • Built in 2016
  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: MXN 30 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

HOTEL52 Hotel Playa del Carmen
HOTEL52 Hotel
HOTEL52 Playa del Carmen
HOTEL52 Hotel
HOTEL52 Playa del Carmen
HOTEL52 Hotel Playa del Carmen

Hotel52 Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 233 out of 543 reviews" "
Rating 8 - Good. 175 out of 543 reviews" "
Rating 6 - Okay. 82 out of 543 reviews" "
Rating 4 - Poor. 28 out of 543 reviews" "
Rating 2 - Terrible. 25 out of 543 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Israel

Stayed 2 nights in Aug 2024

6/10 Okay

Juan

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2024

8/10 Good

Yadhira

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Karla

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Looks just like the pictures rooms are small but comfty- good front desk service.
Stayed 7 nights in Jul 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was near the hotel area stores and the beach
Stayed 7 nights in Jul 2024

10/10 Excellent

BARTLOMIEJ

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Garage
Stayed 1 night in Jun 2024

10/10 Excellent

Juan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and professional people working in the property
Stayed 1 night in Jun 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Good and professional people
Stayed 2 nights in Jun 2024

10/10 Excellent

Israel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect👌
Stayed 3 nights in May 2024

8/10 Good

Misty

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel service, great location, but...
The location of the hotel is great, in a more quiet part of the fifth street, very close to good restaurants and beach. The staff is generally great, except for the breakfast team. Unfortunately the breakfast is not great at all, very limited, and the breakfast staff is flat-out rude and have no standards for service. Would not recommend to pay extra for daily breakfast, the hotel should focus more on the rooms and guest service instead of trying to upsell breakfast, if this is not a priority.
Stayed 3 nights in May 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Great Place to stay in Playa
Stayed 6 nights in May 2024

10/10 Excellent

Norma, Yakima

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went with 6 children we had the master suite 4 beds and 1 sofa bed , dinning table 3 bathroom the kids were super happy staff is friendly. With children what more can you ask for and price was in our budget.
Stayed 4 nights in May 2024

10/10 Excellent

Patricia

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

6/10 Okay

Alberto

Traveled with group
Liked: Staff & service, amenities
Wised we could’ve be able to check in before 3pm
Stayed 3 nights in May 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
We stayed at this hotel just one night before we went to our resort the next day. It was a clean, basic room. Quiet, and located close to many bars, restaurants and local markets.
Stayed 1 night in Apr 2024

10/10 Excellent

Gord

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the north end of 5th Ave. Convenient x close but not right on the avenue x a little distance from the noise x activity. Easy access to northbound 5th ave to public beaches (less known). Roof top cafe 👍, good food, very friendly. Roof top pool. Front lobby staff all very nice, accommodating. Great place for the rate. (Would like an in room mini fridge). 👍😁
Stayed 7 nights in Mar 2024

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Heriberto

Good
Stayed 4 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel is nice clean very close to 5th Ave. Staff is great and friendly.
Stayed 4 nights in Feb 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Lo único malo es el baño de las habitaciones se queda el agua estancada en la Puerta y huele mal, y la Puerta del baño no cierra , pero el Staff es un 10/10 muy amables y el Hotel es muy lindo y acogedor
Stayed 3 nights in Feb 2024

10/10 Excellent

Monica, Oceanside

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024