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Hotel52

3.5 star property

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Photo gallery for Hotel52

Outdoor pool, sun loungers
Staircase
Interior
Standard Room, 1 King Bed | In-room safe, iron/ironing board
Outdoor pool, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Spa
  • Pool
  • Air conditioning

Explore the area

Map
Calle 52 entre 5a y 10a, Colonia Centro, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    ‪9 min walk‬
  • Quinta Avenida
    ‪11 min walk‬
  • Playa del Carmen Main Beach
    ‪12 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪48 min drive‬

Room options

View all photos for Junior Suite, 1 Bedroom

In-room safe, iron/ironing board

Junior Suite, 1 Bedroom

  • 689 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, iron/ironing board

Standard Room, 1 King Bed

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, iron/ironing board

Standard Double Room

  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite, 2 Bedrooms, City View

In-room safe, iron/ironing board

Family Suite, 2 Bedrooms, City View

  • 840 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | In-room safe, iron/ironing board

Deluxe Quadruple Room

  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room | In-room safe, iron/ironing board

Deluxe Room

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Rooftop terrace

Sofía by Bunik

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (1090)
The price is $41
per night
$52 total
includes taxes & fees
Apr 5 - Apr 6
Sofía by Bunik

About this property

Hotel52

3.5-star hotel in Luis Donaldo Colosio
This smoke-free hotel features an outdoor pool, a swim-up bar, and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include spa services, a 24-hour front desk, and express check-in.
Hotel52 offers 83 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The hotel offers a coffee shop/cafe. A swim-up bar is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Beaux Arts hotel also offers an outdoor pool, spa services, and multilingual staff. Wedding services and tour/ticket assistance can be provided. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel52 is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe
  • A swim-up bar

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Pool loungers

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 5 floors
  • Beaux Arts architecture
  • Built in 2016
  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: MXN 30 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

HOTEL52 Hotel Playa del Carmen
HOTEL52 Hotel
HOTEL52 Playa del Carmen
HOTEL52 Hotel
HOTEL52 Playa del Carmen
HOTEL52 Hotel Playa del Carmen

Hotel52 Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 253 out of 598 reviews
Rating 8 - Good. 195 out of 598 reviews
Rating 6 - Okay. 89 out of 598 reviews
Rating 4 - Poor. 29 out of 598 reviews
Rating 2 - Terrible. 32 out of 598 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Colin Dean

Liked: Cleanliness
Stayed 7 nights in Dec 2024

8/10 Good

Jose

Liked: Cleanliness, property conditions & facilities, room comfort
Cool
Is amazing place to you stat an a quite room close to the 5 ave where is a iconic street in Playa del Carmen
Stayed 5 nights in Dec 2024

8/10 Good

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had never been to Playa del Carmen before, it would have been nice to know that the pedestrian walkway to the central area was just left as you exit the hotel. I turned right and the area felt less safe as I was walking along the sidewalk. It is a great location for the price, once I realized how close it was to the pedestrian road. The staff are friendly and the hotel is very clean.
Stayed 2 nights in Nov 2024

6/10 Okay

Agne

Traveled with group
The lighting in the room is bery poor, it feels you are in a cave. Breakfast portions are very tiny.
Stayed 1 night in Nov 2024

10/10 Excellent

Ashunta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 9 nights in Nov 2024

8/10 Good

Thia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I think I would have preferred a window not opening up to the lobby lights, but solid construction means it's quiet (except for the only window opening up above the lobby)
Stayed 1 night in Nov 2024

6/10 Okay

Jean

Traveled with family
Liked: Staff & service, amenities
Patio door will not lock, but this place was clean and the floors are made out of cement is not beautiful, but very clean The staff was very good I would go again:) Yo Quero, no problem
Stayed 2 nights in Nov 2024

2/10 Terrible

Israel

Stayed 2 nights in Aug 2024

6/10 Okay

Juan

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2024

8/10 Good

Yadhira

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Karla

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Looks just like the pictures rooms are small but comfty- good front desk service.
Stayed 7 nights in Jul 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was near the hotel area stores and the beach
Stayed 7 nights in Jul 2024

10/10 Excellent

BARTLOMIEJ

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Garage
Stayed 1 night in Jun 2024

10/10 Excellent

Juan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and professional people working in the property
Stayed 1 night in Jun 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Good and professional people
Stayed 2 nights in Jun 2024

10/10 Excellent

Israel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect👌
Stayed 3 nights in May 2024

8/10 Good

Misty

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel service, great location, but...
The location of the hotel is great, in a more quiet part of the fifth street, very close to good restaurants and beach. The staff is generally great, except for the breakfast team. Unfortunately the breakfast is not great at all, very limited, and the breakfast staff is flat-out rude and have no standards for service. Would not recommend to pay extra for daily breakfast, the hotel should focus more on the rooms and guest service instead of trying to upsell breakfast, if this is not a priority.
Stayed 3 nights in May 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Great Place to stay in Playa
Stayed 6 nights in May 2024

10/10 Excellent

Norma, Yakima

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went with 6 children we had the master suite 4 beds and 1 sofa bed , dinning table 3 bathroom the kids were super happy staff is friendly. With children what more can you ask for and price was in our budget.
Stayed 4 nights in May 2024

10/10 Excellent

Patricia

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

6/10 Okay

Alberto

Traveled with group
Liked: Staff & service, amenities
Wised we could’ve be able to check in before 3pm
Stayed 3 nights in May 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
We stayed at this hotel just one night before we went to our resort the next day. It was a clean, basic room. Quiet, and located close to many bars, restaurants and local markets.
Stayed 1 night in Apr 2024