*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. This Playa del Carmen hotel also offers an outdoor pool, a rooftop terrace, and tour/ticket assistance.
Hacienda Real del Caribe has designated areas for smoking.
- Safe-deposit box at front desk
- Area shuttle (surcharge)
- Terrace
- Luggage storage
- Number of outdoor pools - 1
- Elevator
- Rooftop terrace
- Breakfast available (surcharge)
- Number of restaurants - 1
- Number of bars/lounges - 1
- Concierge services
- Designated smoking areas
- 24-hour front desk
- Tours/ticket assistance
- Total number of rooms - 58
- Accessible airport shuttle
- Free WiFi
- Airport transportation (surcharge)
- Number of coffee shops/cafes - 1
- Garden
- Swimming pool
- Free newspapers in lobby
Room Amenities
Hacienda Real del Caribe offers 58 air-conditioned accommodations with minibars and safes. Plasma televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
- Air conditioning
- Room service (limited hours)
- Minibar
- Daily housekeeping
- Phone
- Free local calls
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Ceiling fan
- Desk
- Blackout drapes/curtains
- Cable TV service
- Plasma TV
- Deep soaking bathtub
- Bathtub or shower
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 2
Internet
Available in some public areas: Free WiFi
Food & Drink
Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.
MAGNOLIAS - This diner specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Stair-free path to entrance
- Wheelchair-accessible pool
- Wheelchair accessible (may have limitations)
Nearby Activities
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bicycle rentals on site
Hotel Policies
Payment types
Fees
Optional extras
- Fee for continental breakfast: approximately USD 10 for adults and USD 8 for children
- Airport shuttle fee: USD 85 per vehicle (one-way, maximum occupancy 2)
- Airport shuttle fee per child: USD 25 (one-way), (from 1 to 7 years old)
- Early check-in fee: USD 20 (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 4:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash.
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
No rollaway/extra beds available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Service animals not allowed
Individually-wrapped food options are not available
Debit cards
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- No pets or service animals allowed
We should mention
Pool access available from 8:00 AM to 9:00 PM.
No pets and no service animals are allowed at this property.
Contactless check-out is available.
Hotel Names
- Hacienda Real Caribe
- Hacienda Real Caribe Hotel
- Hacienda Real Caribe Hotel Playa del Carmen
- Hacienda Real Caribe Playa del Carmen
- Hacienda Real Caribe l Carmen
- Hacienda Real del Caribe Hotel
- Hacienda Real del Caribe Playa del Carmen
- Hacienda Real del Caribe Hotel Playa del Carmen
Hotel Reviews
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