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Hacienda Real del Caribe

3.5 star property

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Photo gallery for Hacienda Real del Caribe

Outdoor pool
Front of property
Lobby sitting area
View from room
Premium bedding, minibar, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Room service
  • Bar
  • Housekeeping
$71
includes taxes & fees
Oct 29 - Oct 30

Explore the area

View in a map
Calle 10 entre 5a y 12, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min walk‬
  • Place, Playa del Carmen Maritime Terminal
    ‪13 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Standard double queen

Premium bedding, minibar, in-room safe, desk

Standard double queen

8.8 out of 10
Excellent
(45 reviews)
  • 65 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard superior queen

Premium bedding, minibar, in-room safe, desk

Standard superior queen

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room selected at Check-in

Premium bedding, minibar, in-room safe, desk

Room selected at Check-in

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 Queen Bed OR 2 Double Beds

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • 430 sq ft
  • Sleeps 4

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • 269 sq ft
  • Sleeps 2

View all photos for Room Superior with Bathtub

Premium bedding, minibar, in-room safe, desk

Room Superior with Bathtub

  • 462 sq ft
  • Sleeps 4

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Hotel Hacienda Del Caribe

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very Good, 938 reviews
Hotel Hacienda Del Caribe

About this property

Hacienda Real del Caribe

3.5-star hotel in Downtown Playa del Carmen
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a rooftop terrace, a coffee shop/cafe, and concierge services are onsite.
Hacienda Real del Caribe offers 58 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Plasma televisions come with cable channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. This Playa del Carmen hotel also offers an outdoor pool, a rooftop terrace, and tour/ticket assistance.

Hacienda Real del Caribe has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.
MAGNOLIAS - This diner specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:30 AM for a fee: USD 10 for adults and USD 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • MAGNOLIAS

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 20
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 10 for adults and USD 8 for children
  • Airport shuttle fee: USD 85 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: USD 25 (one-way), (from 1 to 7 years old)
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Hacienda Real Caribe
Hacienda Real Caribe Hotel
Hacienda Real Caribe Hotel Playa del Carmen
Hacienda Real Caribe Playa del Carmen
Hacienda Real Caribe l Carmen
Hacienda Real del Caribe Hotel
Hacienda Real del Caribe Playa del Carmen
Hacienda Real del Caribe Hotel Playa del Carmen