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Hotel Casa De Las Flores

3.0 star property

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Photo gallery for Hotel Casa De Las Flores

Garden
Desk, iron/ironing board, free WiFi, bed sheets
Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers
Lobby sitting area
Living area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Avenida 20 Norte 150, Entre Calles 4 y 6, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪5 min walk‬
  • Playa del Carmen Main Beach
    ‪5 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪8 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Classic Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Room

  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Double Room

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Room

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Casa De Las Flores

3-star hotel in Downtown Playa del Carmen
An outdoor pool, a 24-hour front desk, and tour/ticket assistance are available at this hotel. WiFi in public areas is free. Additionally, a garden, a picnic area, and a hair salon are onsite.
Hotel Casa De Las Flores offers 29 air-conditioned accommodations with hair dryers and ceiling fans. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Casa De Las Flores features an outdoor pool, a terrace, and tour/ticket assistance. Wireless Internet access is complimentary. This Colonial hotel also offers a garden, a picnic area, and a hair salon.

Hotel Casa De Las Flores has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: MXN 180 to 200 for adults and MXN 180 to 200 for children

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 180 to 200 for adults, and MXN 180 to 200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Casa Las Flores
Casa Las Flores Playa del Carmen
Hotel Casa Las Flores
Hotel Casa Las Flores Playa del Carmen
Casa De Las Flores Hotel
Hotel Casa De Las Flores Playa Del Carmen Riviera Maya
Hotel Casa De Las Flores Hotel
Hotel Casa De Las Flores Playa del Carmen
Hotel Casa De Las Flores Hotel Playa del Carmen

Hotel Casa De Las Flores Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 295 out of 713 reviews
Rating 8 - Good. 263 out of 713 reviews
Rating 6 - Okay. 95 out of 713 reviews
Rating 4 - Poor. 40 out of 713 reviews
Rating 2 - Terrible. 20 out of 713 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ayan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money hotel with great staff! Location is really convenient and there are some nice restaurants in the area. Staff are incredibly polite and helpful. The hotel looks very pretty as well with the Frida mural infront of the pool. Pool was very clean and open until very late
Stayed 2 nights in Feb 2025

10/10 Excellent

Lendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful property! The location is perfect: close to both ADO stations, very walkable to many restaurants, the beach and the main square. The staff is amazing! Very helpful, friendly and TRUSTWORTHY!!! You have a very honest and welcoming staff. The pool is perfect, the rooms were very clean and the grounds were beautiful! We will definitely be back! Thank you Hotel Casa de Las Flores!
Stayed 3 nights in Feb 2025

8/10 Good

Aldo

Stayed 2 nights in Feb 2025

10/10 Excellent

Eliza

Stayed 1 night in Feb 2025

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

Kenya, San Jose

Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Isabelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, very nice staff and great location! We stayed 3 nights and really enjoyed our stay. The courtyard is beautiful. We enjoyed that everything was at walkable distance. We also appreciated recommendations for local restaurants.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kenneth Oconnell, Harriman

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
place is exceptional. Very noisy; you can hear everything outside, and people have full conversations in the common areas at 4am etc. Jesus is the key to this place; he is exceptional. Was VIP expedia hotel but no wine was presented as listed. Most hotels that are Expedia Vip hotels don’t even know they are. Other than that - a ton of people in and out/ more so than any other place i stayed at. Would come back. ideal location
Stayed 1 night in Dec 2024

10/10 Excellent

Cynthia, Virginia Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel -- the colors, tropical gardens, great staff, large comfortable rooms, pool, location and the overall vibe! This is the second time we stayed at Las Flores...We would definitely come back again and again when visiting Playa del Carmen!
Stayed 2 nights in Dec 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place for a great stay

Beautiful place. Excelent location. Look forward to return soon.
Stayed 1 night in Dec 2024

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Cynthia, Virginia Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property! The architecture is beautiful, the colors amazing! The room was spacious, comfortable, great linens and towels, plenty of hot water, even a bidet! It was great to have a refrigerator for leftovers, too! Completely walkable and convenient to everything! Thank you for the wonderful stay! ❤️
Stayed 5 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Jose Fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place friendly people. Would come back again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Lorena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place , will stay here again.
Stayed 7 nights in Oct 2024

8/10 Good

Marco

Stayed 1 night in Sep 2024

10/10 Excellent

Taylor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night. Wr arrived late, check in was easy. Room was clean and spacious. The property was beautiful. Beds are are on the hard side. We didn't use the pool but it looked nice. We would stay again.
Stayed 1 night in Sep 2024

8/10 Good

Jade

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s certainly the most quiet hotel in downtown Playa, just a few blocks from the beach. Extremely clean and very well maintained. Staff is kind and responsive. Love the authentic Mexican decor.
Stayed 1 night in Jul 2024

6/10 Okay

Rebecca

Stayed 1 night in Jun 2024

10/10 Excellent

Delia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great service. Close to the beach and quite at night. Would definitely come back
Stayed 4 nights in Jun 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t pass this place up

I had a great experience staying here. Staff is very friendly. The pictures the hotel has up doesn’t do this place justice. I would definitely stay here again.
Stayed 1 night in May 2024

10/10 Excellent

Fay, colorado springs

Traveled with family
This is such a gem. The cost is so low that it is misleading. Quaint, clean and friendly staff. Area is real local and everyone was super friendly. Felt safe and welcomed. Many food vendors and restaurants on the street. 3 blocks to 5th Ave. Perfect Distance from the noise of 5th. Will recommend to friends.
Stayed 4 nights in May 2024

10/10 Excellent

Barbara

Traveled with group
Liked: Amenities
Really enjoyed my stay here! And would definitely come back. The staff are very nice and friendly. It’s also a great location, close to amazing restaurants and the main boardwalk.
Stayed 4 nights in May 2024