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Hotel Casa De Las Flores

3.0 star property

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Photo gallery for Hotel Casa De Las Flores

Garden
Lobby sitting area
1 bedroom, desk, iron/ironing board, free WiFi
Living area
Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Avenida 20 Norte 150, Entre Calles 4 y 6, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪5 min walk‬
  • Playa del Carmen Main Beach
    ‪5 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪8 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Classic Room

1 bedroom, desk, iron/ironing board, free WiFi

Classic Room

9.4 out of 10
Exceptional
(3 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

1 bedroom, desk, iron/ironing board, free WiFi

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

1 bedroom, desk, iron/ironing board, free WiFi

Double Room

10.0 out of 10
Exceptional
(6 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

1 bedroom, desk, iron/ironing board, free WiFi

Superior Room

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

1 bedroom, desk, iron/ironing board, free WiFi

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

1 bedroom, desk, iron/ironing board, free WiFi

Room Standard

  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Casa De Las Flores

3-star hotel in Downtown Playa del Carmen
An outdoor pool, a 24-hour front desk, and tour/ticket assistance are available at this hotel. WiFi in public areas is free. Additionally, a garden, a picnic area, and a hair salon are onsite.
Hotel Casa De Las Flores offers 29 air-conditioned accommodations with hair dryers and ceiling fans. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Casa De Las Flores features an outdoor pool, a terrace, and tour/ticket assistance. Wireless Internet access is complimentary. This Colonial hotel also offers a garden, a picnic area, and a hair salon.

Hotel Casa De Las Flores has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: MXN 180 to 200 for adults and MXN 180 to 200 for children

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 180 to 200 for adults, and MXN 180 to 200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Casa Las Flores
Casa Las Flores Playa del Carmen
Hotel Casa Las Flores
Hotel Casa Las Flores Playa del Carmen
Casa De Las Flores Hotel
Hotel Casa De Las Flores Playa Del Carmen Riviera Maya
Hotel Casa De Las Flores Hotel
Hotel Casa De Las Flores Playa del Carmen
Hotel Casa De Las Flores Hotel Playa del Carmen

Hotel Casa De Las Flores Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 299 out of 718 reviews
Rating 8 - Good. 264 out of 718 reviews
Rating 6 - Okay. 95 out of 718 reviews
Rating 4 - Poor. 40 out of 718 reviews
Rating 2 - Terrible. 20 out of 718 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Catherine

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Blaine

Liked: Staff & service, property conditions & facilities
Great!
Stayed 1 night in Apr 2025

8/10 Good

Rubin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Hannah Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Super nice staff and clean
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room. The hotel is small but beautiful! The hotel has a mexican touch regarding decoration. Easy to move around downtown/5th avenue. Definitely coming back to this hotel! Being honest, a little bit of noise from bars around the area but not that loud. You get what you see on photos!
Stayed 1 night in Mar 2025

10/10 Excellent

Irina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute, rustic and full of good landscaping. Nice pool. Friendly staff and it's walking distance to 5th Ave restaurants.
Stayed 3 nights in Mar 2025

10/10 Excellent

janice

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Ayan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money hotel with great staff! Location is really convenient and there are some nice restaurants in the area. Staff are incredibly polite and helpful. The hotel looks very pretty as well with the Frida mural infront of the pool. Pool was very clean and open until very late
Stayed 2 nights in Feb 2025

10/10 Excellent

Lendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful property! The location is perfect: close to both ADO stations, very walkable to many restaurants, the beach and the main square. The staff is amazing! Very helpful, friendly and TRUSTWORTHY!!! You have a very honest and welcoming staff. The pool is perfect, the rooms were very clean and the grounds were beautiful! We will definitely be back! Thank you Hotel Casa de Las Flores!
Stayed 3 nights in Feb 2025

8/10 Good

Aldo

Stayed 2 nights in Feb 2025

10/10 Excellent

Eliza

Stayed 1 night in Feb 2025

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

Kenya, San Jose

Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Isabelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, very nice staff and great location! We stayed 3 nights and really enjoyed our stay. The courtyard is beautiful. We enjoyed that everything was at walkable distance. We also appreciated recommendations for local restaurants.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kenneth Oconnell, Harriman

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
place is exceptional. Very noisy; you can hear everything outside, and people have full conversations in the common areas at 4am etc. Jesus is the key to this place; he is exceptional. Was VIP expedia hotel but no wine was presented as listed. Most hotels that are Expedia Vip hotels don’t even know they are. Other than that - a ton of people in and out/ more so than any other place i stayed at. Would come back. ideal location
Stayed 1 night in Dec 2024

10/10 Excellent

Cynthia, Virginia Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel -- the colors, tropical gardens, great staff, large comfortable rooms, pool, location and the overall vibe! This is the second time we stayed at Las Flores...We would definitely come back again and again when visiting Playa del Carmen!
Stayed 2 nights in Dec 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place for a great stay

Beautiful place. Excelent location. Look forward to return soon.
Stayed 1 night in Dec 2024

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Cynthia, Virginia Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property! The architecture is beautiful, the colors amazing! The room was spacious, comfortable, great linens and towels, plenty of hot water, even a bidet! It was great to have a refrigerator for leftovers, too! Completely walkable and convenient to everything! Thank you for the wonderful stay! ❤️
Stayed 5 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Jose Fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place friendly people. Would come back again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Lorena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place , will stay here again.
Stayed 7 nights in Oct 2024

8/10 Good

Marco

Stayed 1 night in Sep 2024

10/10 Excellent

Taylor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night. Wr arrived late, check in was easy. Room was clean and spacious. The property was beautiful. Beds are are on the hard side. We didn't use the pool but it looked nice. We would stay again.
Stayed 1 night in Sep 2024