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Hotel Hulku

2.5 star property

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Photo gallery for Hotel Hulku

Restaurant
Exterior
Junior Suite, 1 King Bed | Terrace/patio
Junior Suite, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi
Junior Suite, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Pool
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
Ave.20 entre 4 y 6 norte Col.Centro, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪5 min walk‬
  • Playa del Carmen Main Beach
    ‪5 min walk‬
  • Central Square
    ‪5 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Superior Double Room with kitchenette, 2 Double Beds

Superior Double Room with kitchenette, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room with kitchenette, 2 Double Beds

  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds

8.0 out of 10
Very good
(4 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite, 2 Double Beds

  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite, 1 King Bed

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room Standard with Kitchen

In-room safe, desk, iron/ironing board, free WiFi

Double Room Standard with Kitchen

  • Sleeps 4

View all photos for Double Suite Junior

In-room safe, desk, iron/ironing board, free WiFi

Double Suite Junior

  • Sleeps 4

View all photos for Double Suite

In-room safe, desk, iron/ironing board, free WiFi

Double Suite

  • Sleeps 3

View all photos for Single Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Single Room Standard

  • Sleeps 3

View all photos for Double Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Double Room Standard

  • Sleeps 4

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About this property

Hotel Hulku

Hotel in Downtown Playa del Carmen
An outdoor pool, coffee/tea in a common area, and a meeting room are available at this smoke-free hotel. WiFi in public areas is free. Additionally, free use of bicycles, laundry facilities, and a 24-hour front desk are onsite.
Hotel Hulku offers 39 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Hulku features an outdoor pool and complimentary bicycles. Wireless Internet access is complimentary. For a surcharge, the property provides a roundtrip airport shuttle and an area shuttle. This business-friendly hotel also offers a library, a terrace, and tour/ticket assistance.

Hotel Hulku is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: USD 6 for adults and USD 3 for children
  • Coffee and tea in common areas

Things to do

  • Free bicycle rentals
  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 4 buildings
  • 4 floors
  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 6.00 for adults and USD 3.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 9 AM to 9 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Hulku
Hotel Hulku Playa del Carmen
Hulku Playa del Carmen
Hotel Hulku Hotel
Hotel Hulku Playa del Carmen
Hotel Hulku Hotel Playa del Carmen

Hotel Hulku Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 84 out of 210 reviews
Rating 8 - Good. 78 out of 210 reviews
Rating 6 - Okay. 30 out of 210 reviews
Rating 4 - Poor. 11 out of 210 reviews
Rating 2 - Terrible. 7 out of 210 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Extended my stay because of how great the atmosphere was and the variety of plants and animals. We loved seeing the bats swoop through in the morning getting the bugs. No bugs to be found on the property. Lots of cool lizards running around though and the staff were always very friendly and helpful. Omar at the front gate was very courteous and helps with the luggage and any questions. I went in and out a lot because of all of our appointments and running to the store and they never made it seem like it was a pain to buzz me in every time to the property which was nice. Overall great experience and definitely great value for the money. I've stayed at five star resorts that didn't have as helpful staff. Will definitely return. Only downside was the noisiness from the bar, Disco, hostel across the street but we knew about it beforehand and it wasn't really an issue. The location is Central to a lot of the nightlife so there is no avoiding it wherever you go. 10/10
Stayed 1 night in Mar 2025

10/10 Excellent

jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Omar was super helpful and friendly. Extended our stay with zero issues. Noisy at night but we expected that and it wasn't an issue. Saw lots of different kinds of birds and a family of bats that circle the courtyard every morning clearing out the bugs. It's like a tropical oasis and no one bothers you. Coffee, tea, fruit, yogurt, and toast available in the morning in the beautiful garden cafe which is very convenient. Walkable to the dental clinic that placed my implants and 5th ave. Lots of fountains and hanging plants. Room stayed at perfect temp. Only downside is the stairs which can be hard for people with mobility issues. overall
Stayed 3 nights in Mar 2025

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel!

Really nice hotel close to everything yet feels tucked away from the hustle and bustle thanks to the tropical courtyard. Room was clean and comfortable and staff were very accommodating. Some loud music from the hostel nearby but this finished by midnight so didn’t affect our stay. Would stay here again!
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Nice, but noisy.

Beautiful property, but anything but tranquil. Not the hotel's fault, just the downtown location and nearby party bars. Lush, jungle setting. Great rooms, clean, great service, nice pool, good breakfast.
Stayed 2 nights in Feb 2025

8/10 Good

Destiny

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Pros: the staff, location, food, rooms Cons: TV, Mini Fridge I want to start by saying the staff is very accommodating, kind and multilingual if your Spanish still needs some work. This place is awesome. The property is a hidden gem you would never be able to guess that it looks like it does on the inside. The environmental fee is 66 pesos and it must be paid in cash. I didn't personally see this mentioned anywhere while booking but the front desk informed me and were very kind about it. If you are traveling here pack extra towels and washcloths, they do have towels available for rental for the pool but if you do not want that option please pack your own. You may not bring the towels out of the room and to the poolside. The room was open and comfortable. There was so much air and natural light coming in. We could see coconut trees outside of our window. There is noise from the party scene down the street at night but it didn't bother our family. If you are a light sleeper it may bother you. The TV was pretty small and way up high. It did not have any streaming capabilities or the ability to cast your phone to the TV either. There is a mini fridge in the room but it doesn't actually get anything cold. There is no microwave to reheat anything you had anyway. Breakfast was absolutely delicious nothing but good things to say there. We would absolutely stay here again.
Stayed 2 nights in Jan 2025

4/10 Poor

9

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Extremely noisy. Near the hotel, there were several music bars and party places and it didn't stop all night. The shower pressure was really weak. However everybody in hotel was really nice and the interior was stunning.
Stayed 4 nights in Jan 2025

6/10 Okay

Pamela

Liked: Cleanliness
Stayed 7 nights in Dec 2024

4/10 Poor

Claudia

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Martha Aurora

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel recommended for the location
Stayed 3 nights in Jul 2024

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value

A little outdated with room keys and tv remotes but overall good quality for your money. Just like the pictures- nice pool
Stayed 1 night in Jul 2024

10/10 Excellent

Juanita

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pool was very cold! But I did go February! Hotel is beautiful! Perfect for pictures! It’s not what you think from the outside.
Stayed 3 nights in Feb 2024

10/10 Excellent

Yazmin

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place to stay! Short in distance to the beach and different restaurants! Clean and calm property !!
Stayed 4 nights in Aug 2023

2/10 Terrible

Alexandra

Traveled with family
Liked: Room comfort
Disliked: Staff & service
Really bad experience!! They closed the parking door and didn't let us in until my husband and other guests complained!! We didnt had water in our shower 2 days at different hours. At the restaurant there was only 1 waitress, for all the guests.
Stayed 4 nights in Apr 2023

10/10 Excellent

Ana Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good I love the place
Stayed 5 nights in Feb 2023

10/10 Excellent

samantha, Newport

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, clean and good spot to stay, close to 5th Ave and bus station. Mini resort feel inside the city.
Stayed 1 night in Mar 2023

10/10 Excellent

Leandro

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing

8/10 Good

Fernando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a good location. The staff is friendly and the rooms are clean.

4/10 Poor

Alexandrine

Stayed 1 night in Dec 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experiencia recomendable

El hotel está convenientemente ubicado a sólo unas cuadras de restaurantes, bares y el palacio municipal. Las habitaciones son confortables pero el baño un poco pequeño para mi gusto. A diferencia de otros hoteles en la zona, éste sí cuenta con estacionamiento. El personal fue amable e incluso nos ofrecieron el uso de las instalaciones después de hacer check-out
Stayed 1 night in Oct 2022

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es hermoso, tiene muchas plantas hermosas. Es muy bonito el lugar. Estaba limpio y el precio fue excelente!
Stayed 1 night in Sep 2022

10/10 Excellent

Nick, Denver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I have stayed there. The staff is excellent as well as the location!!!
Stayed 1 night in Aug 2022

8/10 Good

Veronica, Phoenix

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has an overall exclusive boutique hotel feel and atmosphere. Love the lush gardens everywhere u look and the beautiful pool with water features. Also like the hammocks and small personal patio areas outside every room. Only problem i disliked was getting a room w a kitchenette with no functional fridge but the problem was corrected. Staff very friendly and helpful.my family and I had a great stay! Thank you!
Stayed 4 nights in Jul 2022

6/10 Okay

Mia

Traveled with partner
Liked: Cleanliness, amenities
Ok hotel, not bad for the price. No hot water at all to take a shower. Me and my boyfriend struggled to take showers daily. Friendly staff.
Stayed 3 nights in Jul 2022

10/10 Excellent

maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful boutique hotel centrally located great for the price staff was very friendly and such a peaceful environment highly recommended it.
Stayed 8 nights in Mar 2022

6/10 Okay

Boriana, Dallas

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is very nice, great location, very beautiful garden, safe, convenient parking. The room was nice, comfortable, spacious and clean, however, the bathroom was very small, without ventilation, water pressure was low. Don't bother to buy their breakfast, it is the same basic stuff every single day, and coffee was like water. Please charge a few more bucks, provide some decent coffee, and add some eggs and cheese. The staff at the breakfast are were not friendly, they made us feel very unwelcome, on the last day I asked for some more milk for my coffee, and I was told there is an extra charge for this! Overall, very nice hotel, but will not come back, because of the breakfast staff attitude.
Stayed 5 nights in Feb 2022