*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Hotel Los Itzaes by 5th av features an outdoor pool and a spa tub. The hotel offers a snack bar/deli. This 3-star property offers access to a business center and a meeting room.
Public areas are equipped with complimentary wired and wireless Internet access. This Playa del Carmen hotel also offers a library, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.
Hotel Los Itzaes by 5th av is a smoke-free property.
- Library
- Coffee/tea in common areas
- Number of outdoor pools - 1
- Number of spa tubs - 1
- 24-hour front desk
- Business center
- Tours/ticket assistance
- Dry cleaning/laundry service
- Free WiFi
- Pool sun loungers
- Free wired internet
- Babysitting or childcare (surcharge)
- Smoke-free property
- Safe-deposit box at front desk
- Distance from property (ft) 16
- Number of meeting rooms - 1
- Terrace
- Luggage storage
- Proposal/romance packages available
- Wheelchair accessible – no
- Distance from property (meters) 5
- Breakfast available (surcharge)
- Concierge services
- Snack bar/deli
- Banquet hall
- Pool umbrellas
- Laundry facilities
- Beach towels
- Total number of rooms - 16
- Internet access - wireless
- Number of floors - 4
- Airport transportation (surcharge)
- Garden
- Multilingual staff
Family Friendly Amenities
- Family property
- Number of outdoor pools - 1
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
Room Amenities
Hotel Los Itzaes by 5th av offers 16 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Cable television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Playa del Carmen hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.
- Air conditioning
- Television
- Cable/satellite TV service
- Minibar
- Daily housekeeping
- Private bathroom
- Free toiletries
- Hair dryer
- In-room safe
- Balcony
- Ceiling fan
- Soundproofed rooms
- Iron/ironing board (on request)
- Blackout drapes/curtains
- Shower only
- Cable TV service
- Free WiFi
- TV size: 32
- TV size measurement: inch
- Rollaway/extra beds (surcharge)
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 3
Parking
Self parking (surcharge)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless
Food & Drink
Continental breakfasts are available for a surcharge and are served each morning.
Ipanema - This restaurant serves breakfast only.
Spa Services
- Body treatments
- Massages
Nearby Activities
An outdoor pool and a spa tub are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Ecotours nearby
- Golfing nearby
- Bicycle rentals on site
- Cave exploring/spelunking nearby
- Hiking/biking trails nearby
- Skydiving nearby
- Ziplining nearby
Hotel Policies
Payment types
Fees
Optional extras
- Fee for continental breakfast: approximately USD 7 to 10 for adults, and USD 7 to 10 for children
- Airport shuttle fee: USD 130 per vehicle (roundtrip)
- Nearby parking fee: USD 15 per day (16 ft away)
- Pet deposit: USD 100 per stay
- Pet fee: USD 10 per pet, per day
- Rollaway bed fee: USD 10.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3 PM
Check-in time ends at 5:30 AM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.
Credit card pre-authorization
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Masks are not compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Property follows sanitization practices of Safe Travels (WTTC - Global)
Food service has not been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 10
Social distancing measures are in place
Contactless check-in is available
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Children stay free
Individually-wrapped food options are not available
Number of children who can stay free - 2
Debit cards
Gap period enforced between guest stays - 48 hours
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are available for USD 10.0 per stay.
- Cribs (infant beds) are not available.
Pet Policy
- Pets allowed for an extra charge of USD 10 per pet, per day, plus a deposit of USD 100 per stay
- Dogs only
- Up to 22 lbs per pet
We should mention
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
Hotel Names
- Itzaes
- Los Itzaes
- Los Itzaes Hotel
- Los Itzaes Hotel Playa Del Carmen
- Los Itzaes Playa Del Carmen
- Hotel Los Itzaes
- Los Itzaes Hotel Riviera Maya/Playa Del Carmen, Mexico
- Los Itzaes Hotel
- Los Itzaes By 5th Av Carmen
- Hotel Los Itzaes by 5th av Hotel
- Hotel Los Itzaes by 5th av Playa del Carmen
- Hotel Los Itzaes by 5th av Hotel Playa del Carmen
Hotel Reviews
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