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Hotel Lunata - Near Playa del Carmen Main Beach

3.0 star property

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Photo gallery for Hotel Lunata - Near Playa del Carmen Main Beach

Interior entrance
Exterior
Junior Suite, 2 Double Beds | Premium bedding, minibar, in-room safe, individually decorated
Interior entrance
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
5ta Avenida entre Calles 6 y 8, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪1 min walk‬
  • Playa del Carmen Main Beach
    ‪4 min walk‬
  • Central Square
    ‪5 min walk‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪11 min walk‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 Queen Bed

  • 193 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 2 Double Beds

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Lunata - Near Playa del Carmen Main Beach

3-star hotel in Downtown Playa del Carmen
A rooftop terrace, concierge services, and dry cleaning are available at this hotel. Additionally, laundry facilities, a library, and express check-out are onsite.
Hotel Lunata - Near Playa del Carmen Main Beach offers 10 accommodations with minibars and safes. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 24-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel Lunata - Near Playa del Carmen Main Beach features a rooftop terrace, a library, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Playa del Carmen hotel also offers tour/ticket assistance, a garden, and a picnic area.

Hotel Lunata - Near Playa del Carmen Main Beach has designated areas for smoking.

Full breakfasts are available for a surcharge between 8:00 AM and 10:30 AM on weekdays.

Languages

English, Italian, Portuguese, Spanish

Property amenities

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Weekday full breakfast available 8:00 AM to 10:30 AM for a fee: MXN 150 for adults and MXN 150 for children

Things to do

  • Art gallery
  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Picnic area
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 11:00 PM
Guests will receive an email 7 days before arrival with check-in instructions; front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 450 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately MXN 150 for adults and MXN 150 for children
  • Airport shuttle fee: MXN 975 per vehicle (roundtrip)
  • Rollaway bed fee: MXN 450 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Lunata
Hotel Lunata Playa del Carmen
Lunata
Lunata Hotel
Lunata Playa del Carmen
Hotel Lunata Riviera Maya/Playa Del Carmen, Mexico
Lunata Hotel Playa Del Carmen
Lunata Playa Del Carmen
Hotel Lunata Riviera Maya/Playa Del Carmen

Hotel Lunata - Near Playa del Carmen Main Beach Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 267 out of 368 reviews
Rating 8 - Good. 82 out of 368 reviews
Rating 6 - Okay. 14 out of 368 reviews
Rating 4 - Poor. 5 out of 368 reviews
Rating 2 - Terrible. 0 out of 368 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Denys, Renton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was good, clean and cozy. Front desk and staff were so professional. Streets around have many food options. There are many nice restaurants near the hotel. And you can reach the sea just in a few minutes from Lunata on your foot. Recommend for a travelers . But.., it’s noisy at Night course of night life around.
Stayed 4 nights in Nov 2024

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean. Very quiet dispute that’s right on 5th Ave. I would stay again
Stayed 1 night in Nov 2024

10/10 Excellent

Blanca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Very nice hotel in the middle of a extremely busy street. Makes you feel like you are staying somewhere else. Very nice cozzy rooms and polite staff. Easy access to taxis and bus station. Short walk to the beach. They provide beach towels which is nice. We would stay again.
Stayed 8 nights in Oct 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy this boutique hotel. Everything needed for the stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Cristina, Los Angeles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location right on the main strip. It’s so loud on the street but once you walk into the hotel and your room it’s complete silence. Staff were great — I forgot a small bag and as I was walking out the room attendant ran to give it to me. Very cute room love the theme. Includes everything you need.
Stayed 2 nights in Nov 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and staff very friendly
Stayed 1 night in Nov 2024

10/10 Excellent

Miguel, Phoenix

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a beautiful property. We had a balcony looking over 5th Avenue and we’re 3min walk from the beach. Staff was exceptional. Water pressure and hot water was awesome.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Michiyo

Stayed 5 nights in Aug 2024

10/10 Excellent

Giselle

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Our stay was very comfortable, if you’re looking for somewhere to just sleep in 5ta avenida, this is definitely the place. Staff was so helpful and lovely. Perfect for couples. Super walkable and short walk to ferry and shopping mall.
Stayed 4 nights in Aug 2024

10/10 Excellent

david

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel.A highly recommended great location and service for a great price
Stayed 4 nights in Jul 2024

10/10 Excellent

david

Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay! It's a true oasis away from a very noisy street. They've done incredibly well in sound proofing with double sliding balcony doors cutting it out. The decor is beautiful, the beds were so comfortable, the staff were beyond helpful and kind. Only poor point was the very lacklustre included breakfast. It's white bread next to a toaster with packet butters and jams that have melted from the heat. There's also 3 cereals and some coffee. It's fine if you need your stomach to not be empty, but I'd recommend going to Choux Choux Cafe for the best breakfast in town!
Stayed 3 nights in Jun 2024

4/10 Poor

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Here is the real deal on this hotel. I stayed here 2 weeks in June 2024. It can be a 0 star to 5 star depending on your situation. First, the rooms are quaint with unique Mexican design and decoration. The AC runs super well and keeps you very cool. The provided drinkable water coolers and personal water pitchers is a necessary and welcomed touch. My kids and wife loved the 2 king beds we had, but I felt like it was too hard. The location is the reason I gave the hotel 2 stars. Rooms can overlook Quinta Street which is where the main action in in PDC. This provides lots of fun and constant people watching opportunities, but it also provide constant noise. The noise in the hotel room is CONSTANT. Music plays all day from the Mexican restaurant next door...it starts a little after 7am and goes well into the night. I never noticed when it actually stops because ~11pm the nightclub a couple doors down the street begins and its extremely loud speakers drown out any other noise. This music plays nonstop until 3am. The bass is so loud you can literally feel it in the mattress. If this is the scene you are looking for, where you can walk 50 feet and be in a happening night club, have a bunch of drinks, and stumble back easily to pass out in your hotel room, this is a 5/5 rating. If you want any chance of getting a peaceful night's rest, this is a 0/5. The staff is SUPER nice. Don't be a cheapass and make sure to tip the housekeeping. They do a great job. No pool. No parking.
Stayed 14 nights in Jun 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Cute and clean hotel, a little noisy at night, but overall pretty clean and convenient to shops and restaurants
Stayed 2 nights in Jun 2024

6/10 Okay

casey

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is charming and well appointed. Super clean. Unfortunately it is noisy - as it is on 5th avenue... Also, although I was assured the windows are double paneled, the doors and windows do shake, and you can hear all noise :( great place if you need to stay close to the bus or ferry station! Not for light sleepers.
Stayed 1 night in Jun 2024

8/10 Good

Mon

Traveled with partner
Liked: Cleanliness, staff & service
Leaking faucet all night, hard bed. Plumbing Needs maintenance.
Stayed 1 night in Jun 2024

10/10 Excellent

Henry

Stayed 1 night in May 2024

10/10 Excellent

Rosemary

Liked: Property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay!
We had an awesome stay at Hotel Lunata for the first leg of our trip to PDC. The location was perfect right off of 5th. The sound level was also pleasantly soft being right on the main avenue. The staff was very friendly and helpful! Thank you again.
Stayed 4 nights in May 2024

10/10 Excellent

Silvia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place in the centre of the 5th Ave., Too bad it didn't have a pool though after a full day in the sun and sand it would be nice to sit in the pool. Breakfast could of been better. Overall, the hotel was very nicely decorated and very clean. Staff was very friendly and helpful. Would stay again!
Stayed 3 nights in May 2024

8/10 Good

Rossella

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to all amenities and walking distance to the beach. I would have like to see more breakfast variety side from coffee, toast and jam. Overall stay very good.
Stayed 3 nights in May 2024

10/10 Excellent

Adriana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly staff
Stayed 1 night in May 2024

10/10 Excellent

Adriana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly staff
Stayed 4 nights in May 2024