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Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$47* Per night/room Apr 10 - Apr 11

Superior Suite

Bed Count 2 King Beds Maximum Occupancy 6 Max

Studio Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite

Bed Count 3 Full Beds Maximum Occupancy 6 Max

Family Triple Room

Bed Count 3 Queen Beds Maximum Occupancy 6 Max

Standard Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Amenities

Property Features

In addition to a children's pool, Hotel Maya Turquesa - Playa del Carmen provides an outdoor pool and a spa tub. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

This Playa del Carmen hotel also offers a terrace, tour/ticket assistance, and multilingual staff.

Hotel Maya Turquesa - Playa del Carmen is a smoke-free property.

  • Daily
  • Number of outdoor pools - 1
  • Number of spa tubs - 1
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • 24-hour front desk
  • Free beach club nearby
  • Free breakfast
  • Beach cabanas (surcharge)
  • Tours/ticket assistance
  • Free WiFi
  • Smoke-free property
  • Swimming pool
  • Children's pool
  • Free reception
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Free continental breakfast
  • Number of restaurants - 1
  • Snack bar/deli
  • Hosted evening meal
  • Total number of rooms - 41
  • Number of floors - 3
  • Number of buildings/towers - 3
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli

Room Amenities

Hotel Maya Turquesa - Playa del Carmen offers 41 air-conditioned accommodations, which are accessible via exterior corridors and feature ceiling fans. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads. This Playa del Carmen hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Daily housekeeping
  • Private bathroom
  • Ceiling fan
  • Desk
  • Cookware, dishware, and utensils
  • Wireless internet access
  • Access via exterior corridors
  • Shower only
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • TV size: 32
  • TV size measurement: inch
  • Rainfall showerhead
  • Towels provided
  • Bedsheets provided
  • Toaster
  • Number of bathrooms - 1
  • Wardrobe or closet
  • Toothbrush and toothpaste not available
  • Number of days between towel changes: 3
  • Number of days between bed sheet changes: 3

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary continental breakfast is served each morning between 7:00 AM and 11:30 AM. A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily.

EPAZZOTE COMIDA MEXICANA - This restaurant specializes in international cuisine and serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site.

Hotel Policies

Payment types

Fees

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: MXN 150

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at noon

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

Noise-free rooms not guaranteed

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Food service has been amended for enhanced safety

Property follows sanitization practices of Safe Travels (WTTC - Global)

Shield between guests and staff in main contact areas

Guests must provide a copy of their government-issued photo I.D. in advance

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No elevators

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets or service animals allowed

We should mention

Pool access available from 9 AM to 10 PM.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Hotel Maya Turquesa
  • Hotel Maya Turquesa Playa del Carmen
  • Maya Turquesa
  • Maya Turquesa Playa del Carmen
  • Hotel Maya Turquesa Riviera Maya/Playa Del Carmen, Mexico
  • Maya Turquesa Playa l Carmen
  • Hotel Maya Turquesa
  • Maya Turquesa Carmen Carmen
  • Hotel Maya Turquesa 50 Metros 5TH AV
  • Hotel Maya Turquesa - Playa del Carmen Hotel
  • Hotel Maya Turquesa - Playa del Carmen Playa del Carmen
  • Hotel Maya Turquesa - Playa del Carmen Hotel Playa del Carmen

Hotel Reviews

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