In addition to a children's pool, Hotel Maya Turquesa - Playa del Carmen provides an outdoor pool and a spa tub. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.
This Playa del Carmen hotel also offers a terrace, tour/ticket assistance, and multilingual staff.
Hotel Maya Turquesa - Playa del Carmen is a smoke-free property.
Hotel Maya Turquesa - Playa del Carmen offers 41 air-conditioned accommodations, which are accessible via exterior corridors and feature ceiling fans. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads. This Playa del Carmen hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
A complimentary continental breakfast is served each morning between 7:00 AM and 11:30 AM. A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily.
EPAZZOTE COMIDA MEXICANA - This restaurant specializes in international cuisine and serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
An outdoor pool, a children's pool, and a spa tub are on site.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 3:00 PM
Check-in time ends at noon
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
Noise-free rooms not guaranteed
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is available
Commonly-touched surfaces are cleaned with disinfectant
Reservation might be required for some facilities onsite
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Food service has been amended for enhanced safety
Property follows sanitization practices of Safe Travels (WTTC - Global)
Shield between guests and staff in main contact areas
Guests must provide a copy of their government-issued photo I.D. in advance
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No elevators
Property confirms they are implementing enhanced cleaning measures
Service animals not allowed
Individually-wrapped food options are not available
Debit cards
No gap period between guest stays
Pool access available from 9 AM to 10 PM.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.