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Hotel Posada Sian Kaan

3.0 star property

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Photo gallery for Hotel Posada Sian Kaan

Outdoor banquet area
Garden
Standard Room, 2 Double Beds | 1 bedroom, in-room safe, blackout drapes, iron/ironing board
Outdoor pool, open 10:00 AM to 9:00 PM, free cabanas
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle 2 Norte S/N, entre Z.F.M., y 5a. Av., Playa del Carmen, QROO, 77710
  • Playa del Carmen Main Beach
    ‪1 min walk‬
  • Quinta Avenida
    ‪2 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪3 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Posada Sian Kaan

3-star hotel in Downtown Playa del Carmen
Along with an outdoor pool, this smoke-free hotel has a rooftop terrace and concierge services. WiFi in public areas is free. Other amenities include tour/ticket assistance and a garden.
Hotel Posada Sian Kaan offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and ceiling fans. Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an outdoor pool.

Children under 4 years old are not allowed in the swimming pool without adult supervision.

Hotel Posada Sian Kaan features an outdoor pool, a rooftop terrace, and tour/ticket assistance. Wireless Internet access is complimentary. This Playa del Carmen hotel also offers a garden, concierge services, and a water dispenser.

Hotel Posada Sian Kaan is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Free pool cabanas
  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 4 floors
  • Built in 2010
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board on request
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 3 PM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children 9 and younger are not allowed at this property; All guests older than 9 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 9:00 PM
Children 9 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served at this property
Children under 4 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Hotel Kaan
Hotel Posada Sian Kaan
Hotel Posada Sian Kaan Playa del Carmen
Hotel Sian Kaan
Posada Sian Kaan
Posada Sian Kaan Playa del Carmen
Sian Hotel
Sian Kaan Hotel
Hotel Posada Sian Ka'An Riviera Maya/Playa Del Carmen, Mexico
Hotel Posada Sian Kaan Hotel
Hotel Posada Sian Kaan By Xperience
Hotel Posada Sian Kaan Playa del Carmen
Hotel Posada Sian Kaan Hotel Playa del Carmen

Hotel Posada Sian Kaan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 382 out of 661 reviews
Rating 8 - Good. 241 out of 661 reviews
Rating 6 - Okay. 28 out of 661 reviews
Rating 4 - Poor. 7 out of 661 reviews
Rating 2 - Terrible. 3 out of 661 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carol, Minneapolis

Stayed 9 nights in Mar 2025

10/10 Excellent

Cynthia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and service.
Stayed 9 nights in Mar 2025

8/10 Good

Michele

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We stayed at this hotel for 4 nights. The plusses: great location, lovely property, remarkably quiet, good air conditioning, very nice shower, clean room, in room safe, friendly / helpful staff. Minus-just one. My GOODNESS the bed was hard!! Half a block walk to the beach, same to the pedestrian street full of shops, restaurants and street performers. Bonus, one evening we got back and found a large family of raccoons who may have lived in the cenote on the grounds. Very cool.
Stayed 4 nights in Mar 2025

10/10 Excellent

holly, Roberts Creek

Stayed 1 night in Feb 2025

4/10 Poor

Joanne

Liked: Staff & service
Disliked: Property conditions & facilities
It was a good location close to 5th Ave in Playa del Carmen. No beach, rooftop has 1 small table and 2 chairs and absolutely no shade. Room was clean. Now the downsides, bed was hard as a rock, noise from next door where you could hear every word said! Bathrooms need an upgrade badly. Television set on Spanish only. Also outside by the small pool which I saw no one use, there were only 2 beach chairs. So after 1 night we contacted Expedia and they were very accommodating and we were able to move to another place the next day.
Stayed 7 nights in Feb 2025

10/10 Excellent

Bita

Stayed 14 nights in Jan 2025

6/10 Okay

Qian

Traveled with family and small children
Disliked: Property conditions & facilities
Nice location, steps away from shoppings, restaurants, ADO terminal, ferry... The courtyard is lush with tropical plants. Rooftop offers unbeatable view of the ocean. Room could use some update though - toilet doesn't flush well; no bedside socket which is very inconvenient
Stayed 6 nights in Jan 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Barbara, Miami Lakes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel is half a block from the beach and half a block from Quinta Avenida which is a lively walkable street, full of shops and restaurants. The street is pedestrian only and it has a lot of action. In the hotel we received an excellent service from Nellye and Lizzy at the reception. They were very helpful to us. We highly recommend this hotel.
Stayed 7 nights in Dec 2024

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Was a unique experience. The front desk was very welcome and accommodating.
Stayed 1 night in Dec 2024

4/10 Poor

Allan, Waukegan

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
- Room smelled - Patio/Pool Entry door was broken - wine was a Plus - bottle water preferred instead of in a jar “safety” - Friendly Services
Stayed 1 night in Dec 2024

10/10 Excellent

Melvin, San Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from our room was 180 degrees of Beautiful Ocean
Stayed 2 nights in Nov 2024

6/10 Okay

Seyeon

Traveled with group
Liked: Cleanliness, staff & service
I could hear the noise from the next room
Stayed 2 nights in Nov 2024

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. All staff very friendly and helpful.
Stayed 6 nights in Oct 2024

6/10 Okay

Rachel

Traveled with partner
Liked: Cleanliness, staff & service
Excellent staff and easy check in process. The accommodations were a little dated with rust on the walls/bathrooms/lamps.
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the pool, it was clean and of good size. Very friendly staff and very flexible with us. Room was in great condition. Very close to beach and super close to main downtown area.
Stayed 3 nights in Aug 2024

10/10 Excellent

Janne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location. Great little hotel.

We would happily stay again. The hotel was half a block from the beach and half a block from the main tourist strip of 5th avenue (but wasn’t in the middle of the strip noise wasn’t a real issue here). It was a block from the ADO bus station. The staff were all lovely and helpful and the hotel was clean and it does have a lift access to upper floors.
Stayed 6 nights in Jul 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Very convienant, clean quiet Nice staff needs more electrical outlets, toilets dont flush well small pool and very small area around pool to lay out. onsite senote was dirty/unattractive. Had a deck area that is under utulized, could be a bar/breakfast designate
Stayed 5 nights in Jul 2024

10/10 Excellent

Maria

Stayed 7 nights in Jun 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

sweet place

Lovely room, fun little balcony, loved the location steps away from the main beach! Sweet place.
Stayed 3 nights in Mar 2024

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful and looks better than the pictures. It's well located between the beach and 5th avenue, close to everything, dining, bars, shopping, and near convenient transportation to the airport
Stayed 2 nights in May 2024

8/10 Good

james

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
For the money this place is excellent. You will work to flush the toilet and the bed just needs a lil softer mattress. But if you want a place to stay that is clean, safe, at the beach, steps from great walking/shopping/ and eating, this is the place is for you. I would stay again
Stayed 3 nights in Apr 2024

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay close to the beach

Nice place, close to the beach. Staff very helpful and friendly.
Stayed 1 night in Apr 2024

8/10 Good

Janice

Stayed 2 nights in Mar 2024