Hotel Riu Tequila - All Inclusive

3.5 star property

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5 bars/lounges, swim-up bar, poolside bar
Reception hall
Minibar, in-room safe, laptop workspace, blackout drapes
Couples treatment rooms, sauna, body treatments, beach massages
5 restaurants, breakfast, lunch, dinner served; Asian cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

Map
Ave Xaman-ha, Manzana 3, Lote 19, Playa del Carmen, QROO, 77710
  • Playacar Beach
    ‪7 min walk‬
  • Playacar Golf Club
    ‪2 min drive‬
  • Xcaret Eco Theme Park
    ‪13 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪254 min drive‬

Room options

Double Room (M)

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Double Room (E)

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Double Room (L)

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite (M)

  • 484 sq ft
  • Sleeps 3
  • 2 Double Beds

Standard Double Room (B2C-US)

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (U)

  • 484 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite (B2C-US)

  • 484 sq ft
  • Sleeps 4
  • 2 Double Beds

Double Room, 2 Bedrooms (U)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Standard Double Room (U)

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite (L)

  • 484 sq ft
  • Sleeps 3
  • 2 Double Beds

Double Room, Connecting Rooms (B2C-CA)

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Standard Double Room (C)

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Connecting Rooms (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite (C)

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Double Room, Connecting Rooms (C)

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Double Room

  • Sleeps 4
  • 2 Full Bed(s) and 1 Twin Bed(s)

Double Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

Suite Junior With View

  • Sleeps 3
  • 2 Full Bed(s)

Double Suite Junior

  • Sleeps 3
  • 2 Full Bed(s)

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About this property

Hotel Riu Tequila - All Inclusive

3.5-star property in Playacar
5 restaurants, 4 outdoor pools, and a full-service spa are available at this property. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free beach shuttle. Additionally, a nightclub, 5 bars/lounges, and a health club are onsite. Housekeeping is available on request.
Hotel Riu Tequila - All Inclusive offers 630 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and ceiling fans. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Hotel Riu Tequila - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Tequila - All Inclusive features a full-service spa, 4 outdoor swimming pools, a health club, and a sauna. Dining is available at one of the property's 5 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This Art Deco property also offers a children's pool, a nightclub, and a complimentary children's club. Onsite uncovered self parking is complimentary.

Hotel Riu Tequila - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Rosa Roja - This buffet restaurant serves breakfast, lunch, and dinner.
Bamboo - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Rinascita - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Black Cow - Onsite steakhouse. Open daily.
Beach Club - This buffet restaurant serves lunch, dinner, and light fare. Reservations are required. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Limo/town car service
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bamboo
  • Beach Club
  • Black Cow
  • Rinascita
  • Rosa Roja

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • TV in common areas
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room crib
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • No elevator

More

  • 100% renewable energy
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Riu Tequila
Riu Tequila All Inclusive
Riu Tequila All Inclusive Playa del Carmen
Riu Tequila Playa del Carmen
Tequila Riu
ClubHotel Riu Tequila Riviera Maya/Playa Del Carmen, Mexico
Hotel Riu Tequila
Riu Clubhotel Tequila Hotel
Riu Tequila Mexico
Hotel Riu Tequila Riviera Maya/Playa Del Carmen, Mexico
Clubhotel Riu Tequila
Rui Tequila
Hotel Riu Tequila All Inclusive Playa del Carmen
Hotel Riu Tequila All Inclusive

Hotel Riu Tequila - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 552 out of 1007 reviews
Rating 8 - Good. 252 out of 1007 reviews
Rating 6 - Okay. 99 out of 1007 reviews
Rating 4 - Poor. 56 out of 1007 reviews
Rating 2 - Terrible. 48 out of 1007 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it! Looking forward to next year!
Stayed 5 nights in Feb 2025

6/10 Okay

roxanna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were actually transferred to Riu playacar, that is 2 min down the road. We were told it was an upgrade, at first we thought it was as we had access to the beach on our resort, but the room didn't seem as updated as Tequila rooms did. Most of the staff were nice. One thing I noticed right away, they don't have staff escort you to the room or take your luggage. We did have access to go back and forth to Riu tequila but only between the hours of 11am-3pm and on the white party night. The food, it was ok. I have a sea food allergies so I have to be careful whit what I eat. The signs over the food would have pictures like a fish, chicken or cow but come to find out that if a station has anything that is fried it's all fried in the same oil. So cross contamination all over the place. I couldn't even have mozzarella sticks because they fried a shrimp empanada in the same oil. So there was a lot of food that I couldn't eat. Very disappointed. The pools and beach were very beautiful. The don't have any top shelf liquor. And they mix the different tequilas.
Stayed 4 nights in Feb 2025

6/10 Okay

norman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our "villa" was clean and spacious enough with a decent view over the property. In fqct , the only issue would be with other tourists - the ones who spoil it for everyone else coming back loud and drunk, arguing with whomever they're with. Food was ok, the worst experience was at the "Bamboo" restaurant where I tried the Paneer Masala dish, an Indian food of cheese cubes in a spicy sauce. However, this turned out to be tofu instead. I comlained to the waiter who said he would talk to the chef. I didn't hear back. Who knows, maybe the chef had no idea what Paneer Masala was... The beach is about a seven minute walk away, you can use the facilities of the hotel there, the pool and the restaurant - but that does not extend to giving you a towel! Remember to take your own from the Tequila. Beach is good, disapponting to get so many hawkers coming by to sell trinkets to you. I counted 9 in the first hour we were there one day Lots of Capybaras and Coatis wander around the property, they're fun to watch.
Stayed 7 nights in Jan 2025

8/10 Good

Paul Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
Food was excellent. Great intertainment .Rooms were spacious and quiet. The animation team was great. Will be back.
Stayed 14 nights in Jan 2025

8/10 Good

Laura, Lebanon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pools. Plenty of room and chairs around the pools. It was never hard to find a spot. Staff was friendly and helpful. The entertainment was great I just would have liked to see more of it offered. I didn’t like that you had to pay to play billiards in the sports bar….I think that should be free….all inclusive.
Stayed 6 nights in Feb 2025

10/10 Excellent

Madyson, St. Catharines

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jan 2025

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and very helpful. We will be coming back.
Stayed 10 nights in Jan 2025

10/10 Excellent

Deborah Margy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Sally

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jan 2025

10/10 Excellent

Sylwester

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to say Thank you to RIU Tequila My name is Chabelo from New York . Amazing experience you can walk around 3 different Riu Hotels with same bracket. Amazing Ocean Beach Swimming Pools Food Drinks And Sports Activities for all kids and families plus Adults ! Night Shows are Top Choices and people make it happen that work there ! Many Thanks to the Staff On the Beach and Hotel Daniel & Daniela looks for them ! Don’t hesitate book RIU Tequila and drink Tequila Plus All Inclusive Drinks & Food with Amazing Restaurants for All ! Thank You Mexico Love U RIU Tequila Chabelo Bye Gracias ! See you next year 2026 ;)
Stayed 6 nights in Jan 2025

10/10 Excellent

Sergio Adan Franco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Amber

Traveled with family
Liked: Amenities
Resort is small , food mid grade , walk to mall in PLAYACAR safe gated area
Stayed 6 nights in Jan 2025

8/10 Good

Snow

Liked: Cleanliness, staff & service
Stayed 5 nights in Jan 2025

10/10 Excellent

Rashel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were amazing. Beautiful location that felt secluded with a quick walk to the beach. We have stayed at other Riu hotels and have never been disappointed. We will continue to visit other Riu locations because of this. Best hotel chain we have ever experienced.
Stayed 8 nights in Jan 2025

10/10 Excellent

Shirley Marie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property but could use a facelift
Stayed 9 nights in Jan 2025

10/10 Excellent

jason s

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So we arrived to our hotel rather late in the evening and upon arrival they said they had to move us across the street to stay at a different Riu. They sent us to Riu Playacar. The hotel was good however we would have rather stayed at tequila as it was a family reunion . I would suggest going to any of the riu hotels in the area as they were all nice and a very short walk between all of them if you want to explore.
Stayed 6 nights in Jan 2025

10/10 Excellent

Joseph

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2025 Trip

It was updated nicely since our last time there. Gary at the front desk went above to help with our needs. Looking forward to our next stay there.
Stayed 7 nights in Jan 2025

8/10 Good

Kyle, Corona

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Nice spot but we thought it was on the beach because one of the photos shows a dining area on the beach.
Stayed 3 nights in Jan 2025

8/10 Good

Elide

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodating for birthday decor, Buffet and restaurants were good. Club was nice.
Stayed 3 nights in Jan 2025

2/10 Terrible

Dilaver

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

Kerry

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Great entertainment. Good food and service. Downfall is that it is not on the water.
Stayed 7 nights in Jan 2025

10/10 Excellent

Corey

Traveled with group, Traveled with family
The only thing was that the bathrooms were kinda smelly
Stayed 7 nights in Jan 2025

6/10 Okay

george

Traveled with family and small children
Liked: Amenities
Great party time, food average,,great staff,,
Stayed 7 nights in Jan 2025

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this resort was fantastic! So clean and well organized!
Stayed 4 nights in Jan 2025

4/10 Poor

Mohamed Mehdi

Stayed 2 nights in Jan 2025