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Hotel Riu Tequila - All Inclusive

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Riu Tequila - All Inclusive

5 bars/lounges, swim-up bar, poolside bar
Reception hall
Reception hall
Couples treatment rooms, sauna, body treatments, beach massages
Sports facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

Map
Ave Xaman-ha, Manzana 3, Lote 19, Playa del Carmen, QROO, 77710
  • Piste Cyclable sur Paseo Xaman-Ha
    ‪1 min walk‬
  • Playacar Beach
    ‪7 min walk‬
  • Mayan Ruins of Playacar
    ‪15 min walk‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪6 min drive‬

Room options

View all photos for Double Room (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (M)

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room (E)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (E)

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (L)

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (M)

  • 484 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Double Room (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (B2C-US)

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (U)

  • 484 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (B2C-US)

  • 484 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Bedrooms (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, 2 Bedrooms (U)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (U)

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms (E)

  • Sleeps 8
  • 1 King Bed

View all photos for Junior Suite (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (L)

  • 484 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room, Connecting Rooms (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Connecting Rooms (B2C-CA)

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Standard Double Room (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (C)

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Connecting Rooms (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (C)

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, 2 Bedrooms (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Connecting Rooms (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Connecting Rooms (C)

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Double Room

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room

  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed

View all photos for Double Room Standard

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior With View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior With View

  • Sleeps 3
  • 2 Double Beds

View all photos for Double Suite Junior

Minibar, in-room safe, laptop workspace, blackout drapes

Double Suite Junior

  • Sleeps 3
  • 2 Double Beds

Similar properties

Exterior

Occidental at Xcaret Destination - All Inclusive

On private beach
Pool
Breakfast included
All inclusive
4.1 out of 5, Very Good, (3893)
The price is $555
per night
$673 total
includes taxes & fees
Feb 5 - Feb 6
Occidental at Xcaret Destination - All Inclusive

About this property

Hotel Riu Tequila - All Inclusive

3.5-star property in Playacar
5 restaurants, 4 outdoor pools, and a full-service spa are available at this property. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free beach shuttle. Additionally, a nightclub, 5 bars/lounges, and a health club are onsite. Housekeeping is available on request.
Hotel Riu Tequila - All Inclusive offers 630 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and ceiling fans. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Hotel Riu Tequila - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Tequila - All Inclusive features a full-service spa, 4 outdoor swimming pools, a health club, and a sauna. Dining is available at one of the property's 5 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This Art Deco property also offers a children's pool, a nightclub, and a complimentary children's club. Onsite uncovered self parking is complimentary.

Hotel Riu Tequila - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Rosa Roja - This buffet restaurant serves breakfast, lunch, and dinner.
Bamboo - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Rinascita - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Black Cow - Onsite steakhouse. Open daily.
Beach Club - This buffet restaurant serves lunch, dinner, and light fare. Reservations are required. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Limo/town car service
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bamboo
  • Beach Club
  • Black Cow
  • Rinascita
  • Rosa Roja

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • TV in common areas
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free crib
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • No elevator

More

  • 100% renewable energy
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Riu Tequila
Riu Tequila All Inclusive
Riu Tequila All Inclusive Playa del Carmen
Riu Tequila Playa del Carmen
Tequila Riu
ClubHotel Riu Tequila Riviera Maya/Playa Del Carmen, Mexico
Hotel Riu Tequila
Riu Clubhotel Tequila Hotel
Riu Tequila Mexico
Hotel Riu Tequila Riviera Maya/Playa Del Carmen, Mexico
Clubhotel Riu Tequila
Rui Tequila
Hotel Riu Tequila All Inclusive Playa del Carmen
Hotel Riu Tequila All Inclusive

Hotel Riu Tequila - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 523 out of 1005 reviews" "
Rating 8 - Good. 273 out of 1005 reviews" "
Rating 6 - Okay. 102 out of 1005 reviews" "
Rating 4 - Poor. 60 out of 1005 reviews" "
Rating 2 - Terrible. 47 out of 1005 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

RUTH, Columbus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite hotel, it has everything available for any age family or group.
Stayed 5 nights in Oct 2024

10/10 Excellent

Daniela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La estadía fue increíble, las instalaciones y el servicio por parte del personal muy buenos. solo la atención previa que se tuvo con el hotel es mejorable, ya que se tardaban demasiados días para contestarnos y no resolvieron nuestra duda.
Stayed 4 nights in Oct 2024

8/10 Good

Oleksandr

Liked: Cleanliness
Stayed 8 nights in Oct 2024

8/10 Good

LINDA AURELIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied with the service of William, Aberardo, Jeremias and Felix. Everyone works very hard and I hope management appreciates their hard work. The lady that checked us in was terrible didn’t explain absolutely anything about the hotel. She definitely doesn’t like her job I would not have her in that position. Over all I like this hotel and hope to return soon 😊.
Stayed 5 nights in Oct 2024

10/10 Excellent

Celeste

Liked: Amenities, property conditions & facilities
Clean and well maintained
Stayed 7 nights in Oct 2024

10/10 Excellent

Aldo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it's a party hotel. Overall, its pretty convenient and you have access to the front beach resorts of RIU.
Stayed 2 nights in Sep 2024

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun place with lots of activity. Good god. We are at the Italian restaurant, Asian, and Mexican. All great food. Buffet had anything and everything you could want. Beautiful lobby and bar area. Pools were great. Beach is a short walk down a beautiful path or you can get a ride in golf cart. Beautiful palms trees at beach and water was perfect. Very close to Fifth Avenue shopping and Cozumel ferry.
Stayed 3 nights in Oct 2024

10/10 Excellent

richard a

Stayed 4 nights in Sep 2024

10/10 Excellent

Rene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 7 nights in Sep 2024

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 7th time in the Hotel and would not stay anywhere else. The Staff is the best around!!
Stayed 7 nights in Sep 2024

8/10 Good

galo

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
More restaurants more entertaining
Stayed 4 nights in Sep 2024

10/10 Excellent

Jesus Saavedra

Stayed 4 nights in Sep 2024

10/10 Excellent

Nicolai

Stayed 9 nights in Aug 2024

8/10 Good

Candice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property is fantastic. The only complaint I have is the food at the buffet is alright. I feel like certain foods get recycled to the next day or change in quality. Besides this, I would definitely stay at another RIU again.
Stayed 5 nights in Sep 2024

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was amazing. Would book again!!
Stayed 4 nights in Aug 2024

10/10 Excellent

Josue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed our stay
Stayed 8 nights in Aug 2024

10/10 Excellent

TAMMY, ROMULUS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. The staff was very friendly.
Stayed 5 nights in Aug 2024

10/10 Excellent

slavisa

Stayed 5 nights in Aug 2024

10/10 Excellent

Hagan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na.
Stayed 5 nights in Aug 2024

4/10 Poor

Anna

Traveled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Food is terrible. The drinks are terrible. The breakfast staff in the buffet are not accommodating. Do not recommend! Defenitely not the same experience as Palace property. Stayed in Riu Palace Mexico twice and you can’t compare it.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jorge

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had daily activities for the whole family
Stayed 4 nights in Aug 2024

10/10 Excellent

Kaden Robert

Liked: Amenities
RIU Tequila is always amazing! This was our second visit this year. Customer service is great! Food was fantastic as always. Great entertainment and extremely friendly and accommodating staff. Thank you for a wonderful vacation!!! We will be back!!
Stayed 7 nights in Aug 2024

10/10 Excellent

Aliya

Stayed 3 nights in Jul 2024

2/10 Terrible

Huntley

Traveled with group
Liked: Amenities
Disliked: Property conditions & facilities
Very unfriendly staff. Not accommodating! Insensitive to certain situations. We had a storm and no one even tried to calm us or gave us some reassurance that everything would be ok I had to stay one extra night because my flight was cancelled due to the storm. I wasn’t asking for a free night because I had already booked an extra night through Expedia. Expedia sent them the email but they were acting like I was trying to stay for free. They told me I would have to check out of my room, pack up all my stuff and check back in. After I found my receipt with Expedia they looked at it and decided I could stay. How could you treat a guest who was staying at your facility for 4 nights like that? As far as am concerned they don’t care much for you if you don’t speak their language because all through our conversations they were going back and fort speaking Spanish. I would never return to this resort or would I recommend anyone to go there. My girlfriend and her husband, my sister and her husband all had the same experience because it was 6 of us on this trip. I guess they would care if we return either!!!!! Oh! When I checked out that morning they didn’t even ask how was my stay. Because they couldn’t care less.
Stayed 1 night in Jul 2024

10/10 Excellent

Tiffaney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was super helpful and accommodating. Enjoyed my stay and would stay again.
Stayed 5 nights in Jul 2024