See all properties

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

5.0 star property

Choose dates to view prices

Photo gallery for Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

Water park
Restaurant
Reception
Suite Ocean Front Adults | View from room
On the beach, white sand, free beach cabanas, beach umbrellas

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free airport shuttle

Explore the area

Map
Carr. Chetumal - Puerto Juárez Km. 282, Playa del Carmen, QROO, 77710
  • Xcaret Eco Theme Park
    ‪14 min walk‬
  • Xplor Theme Park
    ‪4 min drive‬
  • Ferry to Cozumel
    ‪6 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Suite, Oceanfront

Egyptian cotton sheets, premium bedding, down comforters

Suite, Oceanfront

9.2 out of 10
Wonderful
(12 reviews)
  • 570 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite River

Suite River | Egyptian cotton sheets, premium bedding, down comforters

Suite River

9.0 out of 10
Wonderful
(107 reviews)
  • 570 sq ft
  • River view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite Ocean Front Adults

Suite Ocean Front Adults | Egyptian cotton sheets, premium bedding, down comforters

Suite Ocean Front Adults

8.4 out of 10
Very good
(8 reviews)
  • 570 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite SPA

Egyptian cotton sheets, premium bedding, down comforters

Junior Suite SPA

10.0 out of 10
Exceptional
(1 review)
  • 570 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Oceanfront Adults

Egyptian cotton sheets, premium bedding, down comforters

Junior Suite Oceanfront Adults

10.0 out of 10
Exceptional
(1 review)
  • 570 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Swim Up Ocean Front Adults

Swim Up Ocean Front Adults | Egyptian cotton sheets, premium bedding, down comforters

Swim Up Ocean Front Adults

9.8 out of 10
Exceptional
(7 reviews)
  • 570 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite Ocean View

Junior Suite Ocean View | Beach/ocean view

Junior Suite Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 570 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite River Adults

Suite River Adults | Egyptian cotton sheets, premium bedding, down comforters

Suite River Adults

9.2 out of 10
Wonderful
(27 reviews)
  • 570 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Garden Spa Adults

Suite Garden Spa Adults | Egyptian cotton sheets, premium bedding, down comforters

Suite Garden Spa Adults

9.4 out of 10
Exceptional
(22 reviews)
  • 570 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Garden)

Suite (Garden) | Egyptian cotton sheets, premium bedding, down comforters

Suite (Garden)

9.0 out of 10
Wonderful
(77 reviews)
  • 570 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Swim Up Garden

Swim Up Garden | Garden view

Swim Up Garden

8.8 out of 10
Excellent
(23 reviews)
  • 570 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite River Spa

Suite River Spa | Egyptian cotton sheets, premium bedding, down comforters

Suite River Spa

9.0 out of 10
Wonderful
(10 reviews)
  • 570 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Ocean View

Suite Ocean View | Egyptian cotton sheets, premium bedding, down comforters

Suite Ocean View

9.2 out of 10
Wonderful
(27 reviews)
  • 570 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Swim Up Ocean Front

Swim Up Ocean Front | Egyptian cotton sheets, premium bedding, down comforters

Swim Up Ocean Front

9.4 out of 10
Exceptional
(11 reviews)
  • 570 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Water park

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
4.4 out of 5, Excellent, (1246)
$1,516 nightly
The price was $1,684
The price is $1,516 total
includes taxes & fees
Hotel Xcaret Mexico - All Parks / All Fun Inclusive

About this property

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

5-star Playa del Carmen property close to Xenses Park
Catch some rays at the beach or spend the day relaxing at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only 's full-service spa. Then enjoy a meal at one of the property's 10 restaurants.
Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only offers 900 accommodations with minibars (stocked with some free items) and minibars. Rooms open to balconies. Each accommodation is individually furnished. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Smart televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

15 outdoor swimming pools are on site along with a waterslide and a steam room. Other recreational amenities include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 20 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Some rates at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. At Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only you can cool off in one of the 15 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. Dining is available at one of the property's 10 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 swim-up bars and 12 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This luxury property also offers a steam room and a fitness center. Guests can use the outdoor pool at a partner property. Onsite uncovered self parking and uncovered valet parking are complimentary.

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and noon.
Mercado San Juan - Onsite buffet restaurant.
Arenal - This restaurant overlooks the ocean. Open daily.
Chino Poblano - Onsite fine-dining restaurant. Reservations are required. Open daily.
Ta Xhido - Onsite restaurant. Reservations are required. Open daily.
Encanta - Onsite fine-dining restaurant. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Fitness facilities
Offsite tours

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Other inclusions

Transportation to offsite activities

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 10 restaurants
  • 12 bars/lounges
  • 2 coffee shops/cafes
  • 3 swim-up bars
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Arenal
  • Chino Poblano
  • Encanta
  • Mercado San Juan
  • Ta Xhido

Things to do

  • 15 outdoor pools
  • Art gallery
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Outdoor pool (guest access)
  • Paddleboard
  • Shopping mall
  • Snorkeling
  • Steam room
  • Waterslide
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center (26,372 square feet of space)

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • On a river
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)

Entertainment

  • Smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 9 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Hotel Xcaret Arte All Fun Inclusive
Hotel Xcaret Arte All Inclusive Adults Only
Hotel Xcaret Arte All Fun Inclusive Adults Only
Hotel Xcaret Arte All Parks Tours / All Fun Inclusive
Hotel Xcaret Arte All Parks / All Fun Inclusive Adults Only

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1060 out of 1345 reviews
Rating 8 - Good. 140 out of 1345 reviews
Rating 6 - Okay. 64 out of 1345 reviews
Rating 4 - Poor. 39 out of 1345 reviews
Rating 2 - Terrible. 42 out of 1345 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elke

Stayed 5 nights in Feb 2025

2/10 Terrible

Niah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

There’s more cons, I ran out of room to type):

BAD BAD BAD. Will not return. Cons: The property was extremely confusing to navigate, was told no maps at check in. Got lost each time going to lobby from my room. Air conditioning in the room was bad, the mosquitos bit us all night. The beach was rocky, small, not swimmable. All the pools were cold. We were told to leave a roof pool 10 mins after arriving, apparently “it’s for ocean view guests only” not garden. Anytime we asked for help.. directions were not clear, staff hard to find. Many no english. Alot of times we were given wrong information. There was TOO much walking. Trying to “figure which way to go” all day got annoying. Took me 2 hours of exploring to find a bar. Before arrival, was told the hydro baths were free at the spa & massage starts at $280 USD. We go to the spa for the hydro baths (jacuzzi), was then told it was $70 USD each for the baths. We paid because all pools on property were cold. We get to the jacuzzi, its cold! They say its broken & to hold tight they will fix it. 30 mins. later no update, they offer refund we accept then leave. EVENTUALLY got room service, I called to ask if I can put dirty dishes outside of door, was told “yes we come now” 8 am the next morning, plates still there & animals had gotten to them. There was food all over the floor. We assumed since the maids were cleaning adjacent room they would get them soon. We cleaned the mess, went to breakfast, returned… The plates were still there 4 hours later. YOU HAVE BEEN WARNED
Stayed 1 night in Mar 2025

10/10 Excellent

Rhodas

Stayed 4 nights in Mar 2025

2/10 Terrible

Alma

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Feb 2025

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 5 nights in Mar 2025

10/10 Excellent

Hobin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome food and bars, so many activities.
Stayed 3 nights in Feb 2025

6/10 Okay

Jesus

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
When I decided to book this hotel I thought I was going to find the best food, but instead, what I found was very low quality food, zero activities, super annoying
Stayed 3 nights in Mar 2025

10/10 Excellent

Elvira

Liked: Cleanliness
Stayed 4 nights in Mar 2025

8/10 Good

Mayela

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful scenery place, staff is a 50/50 whether they’ll be in the mood to say hi or help you out though. There’s a difference between attending customers in a good mood and forcibly helping.
Stayed 4 nights in Mar 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

ROCHELLE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best all inclusive I've stayed in! Food is amazing for an all inclusive resort.
Stayed 4 nights in Dec 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything including the parks
Stayed 4 nights in Feb 2025

10/10 Excellent

Andrea Marie

Traveled with partner
Quite the resort amazing experience food was top tier for all inclusive
Stayed 4 nights in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Daniela

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

LINDA

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property is beautiful. We found getting around the property a bit challenging, although there are signs they often lead to dead ends. The staff is not exactly the most friendly compared to other resorts, not helpful unless sought out. Concierge, bell, front desk, spa, etc they were all oddly not friendly. The staff was very cold. Although catina workers were quite nice.Make dinner reservations far in advance or you will be eating in the catina, which is great, but we never got to break out our dinner clothes once. No light snacks around pools, so must leave to grab a bite to eat. The rooms were wonderful, the resort is one of the most beautiful I've ever seen, I would go back with less expectations of feeling like a welcomed guest. But just to enjoy the resort on my own with no staff support.
Stayed 4 nights in Mar 2025

10/10 Excellent

Luis

Stayed 2 nights in Mar 2025

8/10 Good

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was simply amazing and we’re definitely going to return one day!
Stayed 6 nights in Mar 2025

6/10 Okay

Adam

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Maura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Agustin, El Paso

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, I recommended for people who will take advantage of all parks. If you are not into extreme experiences, it might not be not be the best choice. However, it is the best hotel I had stayed.
Stayed 4 nights in Mar 2025

10/10 Excellent

juliann

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Carlos, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and amazing services with lots of entertainment..!! Food was great .! I’ll definitely keep coming back .!
Stayed 3 nights in Mar 2025