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Hotel Xcaret Mexico - All Parks / All Fun Inclusive

5.0 star property

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Photo gallery for Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Suite (River Jump) | View from room
Creator video - submitted by Saifuddin travel shop
20 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Water park
Sauna, hot tub, steam room, Turkish bath, body treatments, mud baths

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • All inclusive
  • Pet friendly
$998
includes taxes & fees
Feb 2 - Feb 3

Explore the area

View in a map
Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, QROO, 77710
  • Place, Cenote Santa Cruz
    ‪3 min walk‬
  • Place, Xcaret Eco Theme Park
    ‪16 min walk‬
  • Place, Xplor Theme Park
    ‪3 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Suite, Oceanfront (Adults)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, Oceanfront (Adults)

  • 570 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Oceanfront

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Family Suite, Oceanfront

7.6 out of 10
Good
(5 reviews)
  • 624 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite Garden

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Garden

8.6 out of 10
Excellent
(85 reviews)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 1352 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Ocean View

Suite, Ocean View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, Ocean View

9.2 out of 10
Wonderful
(31 reviews)
  • 603 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite River

Suite River | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite River

8.8 out of 10
Excellent
(84 reviews)
  • 657 sq ft
  • 1 bedroom
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Oceanfront (Swim-up Adults)

Room, Oceanfront (Swim-up Adults) | Outdoor pool | Indoor pool, 15 outdoor pools, pool umbrellas, sun loungers

Room, Oceanfront (Swim-up Adults)

10.0 out of 10
Exceptional
(3 reviews)
  • 624 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Swim Up Garden)

Room (Swim Up Garden) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room (Swim Up Garden)

9.0 out of 10
Wonderful
(16 reviews)
  • 624 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite Adults

Junior Suite Adults | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite Adults

  • 1352 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite River Adults

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite River Adults

9.6 out of 10
Exceptional
(7 reviews)
  • 640 sq ft
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (River Spa)

Suite (River Spa) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite (River Spa)

9.0 out of 10
Wonderful
(9 reviews)
  • 640 sq ft
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Spa)

Junior Suite (Spa) | View from room

Junior Suite (Spa)

  • 1352 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Garden Spa)

Suite (Garden Spa) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite (Garden Spa)

9.2 out of 10
Wonderful
(12 reviews)
  • 640 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite with River View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite with River View

8.0 out of 10
Very good
(1 review)
  • 570 sq ft
  • River view
  • Sleeps 4

View all photos for Suite Superior with Garden View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Superior with Garden View

  • 592 sq ft
  • Sleeps 4

View all photos for Suite with Sea View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite with Sea View

  • 570 sq ft
  • Sea view
  • Sleeps 4

View all photos for Suite Premium with Sea View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Premium with Sea View

  • 570 sq ft
  • Sea view
  • Sleeps 3

View all photos for Suite Deluxe with Sea View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Deluxe with Sea View

  • 570 sq ft
  • Sea view
  • Sleeps 4

View all photos for Suite Superior with Sea View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Superior with Sea View

  • 592 sq ft
  • Sea view
  • Sleeps 3

View all photos for Suite Junior

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Junior

  • 1356 sq ft
  • Sleeps 3

View all photos for Suite Junior with Sea View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Junior with Sea View

  • 1356 sq ft
  • Sea view
  • Sleeps 3

View all photos for Suite with Garden View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite with Garden View

9.6 out of 10
Exceptional
(8 reviews)
  • 570 sq ft
  • Sleeps 4

View all photos for Suite (River Jump)

Suite (River Jump) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite (River Jump)

  • 640 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Master)

Suite (Master) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite (Master)

10.0 out of 10
Exceptional
(1 review)
  • 1356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite Standard with River View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Standard with River View

  • 484 sq ft
  • River view
  • Sleeps 4

View all photos for Suite Luxury with Garden View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Luxury with Garden View

  • 570 sq ft
  • Sleeps 3

View all photos for Suite Luxury with River View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Luxury with River View

  • 624 sq ft
  • River view
  • Sleeps 3

View all photos for Suite Premium with River View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Premium with River View

  • 624 sq ft
  • River view
  • Sleeps 3

View all photos for Suite Junior with River View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Junior with River View

  • 1356 sq ft
  • River view
  • Sleeps 3

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About this property

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

5-star Playa del Carmen property steps from Cenote Santa Cruz
Catch some rays at the beach or spend the day relaxing at Hotel Xcaret Mexico - All Parks / All Fun Inclusive's full-service spa. Then enjoy a meal at one of the property's 20 restaurants.
Hotel Xcaret Mexico - All Parks / All Fun Inclusive offers 1800 air-conditioned accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers. Business-friendly amenities include desk chairs, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor tennis court and complimentary bicycles are featured at the property. 15 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Some rates at Hotel Xcaret Mexico - All Parks / All Fun Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Xcaret Mexico - All Parks / All Fun Inclusive features a full-service spa, 15 outdoor swimming pools, an outdoor tennis court, and a waterslide. Dining is available at one of the property's 20 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 swim-up bars and 14 bars/lounges. A complimentary breakfast is offered each morning.

This 5-star property offers access to a business center and meeting rooms. This luxury property also offers an indoor pool, a children's pool, and a 24-hour fitness center. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Xcaret Mexico - All Parks / All Fun Inclusive has designated areas for smoking.

A complimentary full breakfast is served each morning between 7:00 AM and noon.
CHIBALI - Overlooking the pool, this family restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
LA CANTINA - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
XIN GAO - This fine-dining restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
LA TRAJINERA - This beachfront restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
MERCADO LA MERCED - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Hotel Xcaret Mexico - All Parks / All Fun Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Kids club

Entertainment

Onsite entertainment and activities

Property amenities

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to noon
  • 14 bars/lounges
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 swim-up bars
  • 20 restaurants
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • CHIBALI
  • LA CANTINA
  • LA TRAJINERA
  • MERCADO LA MERCED
  • XIN GAO

Things to do

  • 15 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Hiking/biking trails
  • Indoor pool
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 15 outdoor pools
  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Living room
  • Playground
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On a river
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Handrails in stairways (40 inches high)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 10 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 3000 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 22 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: MXN 3000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive

Hotel Xcaret Mexico - All Parks / All Fun Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 938 out of 1390 reviews
Rating 8 - Good. 156 out of 1390 reviews
Rating 6 - Okay. 113 out of 1390 reviews
Rating 4 - Poor. 74 out of 1390 reviews
Rating 2 - Terrible. 109 out of 1390 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool
Stayed 5 nights in Oct 2025

10/10 Excellent

Josefina, Burlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Amazing since checking in
Stayed 3 nights in Oct 2025

6/10 Okay

Maria Elena Perez

I don’t like I’m going to the five time. This time. I don’t like.
Stayed 5 nights in Sep 2025

10/10 Excellent

alain

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Jul 2025

10/10 Excellent

Kayla Anahi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Patricia

Stayed 2 nights in Jun 2025

10/10 Excellent

Giovanni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT AMAZING
Stayed 3 nights in Sep 2025

6/10 Okay

ChengHua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Aurora

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the food the service everybody is very nice definitely I come back!!!
Stayed 3 nights in Sep 2025

4/10 Poor

Nadia

Disliked: Staff & service
Stayed 5 nights in Sep 2025

10/10 Excellent

Anderson

Stayed 4 nights in Sep 2025

10/10 Excellent

Jose, Detroit

Liked: Cleanliness
Room's always smell nice they get cleaned everyday the staff if the best I've encountered in an all included and resort I'm going to say is the best in peninsula
Stayed 4 nights in Sep 2025

8/10 Good

Alexander

Stayed 3 nights in Sep 2025

8/10 Good

Lihsuan

Stayed 1 night in Sep 2025

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Milanis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

MARCO ANTONIO PEREZ

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in every way
Stayed 3 nights in Sep 2025

10/10 Excellent

Eva

Stayed 4 nights in Aug 2025

10/10 Excellent

Liliana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Amazing, great staff and so much to see and do !
Stayed 3 nights in Sep 2025

6/10 Okay

Lorenzo

Stayed 3 nights in Sep 2025

10/10 Excellent

Roberto

Stayed 2 nights in Sep 2025

6/10 Okay

Maria

Stayed 4 nights in Sep 2025

10/10 Excellent

Alejandra

Stayed 3 nights in Sep 2025

10/10 Excellent

Humberto

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Jessica Annette

Liked: Staff & service
The best vacation ever.
Stayed 5 nights in Sep 2025