Hotel Xcaret Mexico - All Parks / All Fun Inclusive
*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
All-inclusive Details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages
- All buffet and à la carte meals, snacks, and beverages included
- 24-hour room service
- In-room minibar (all beverages included)
Activities and facilities/equipment
Water activities
- Kayaking
- Snorkeling
Land activities
- Kids club
Entertainment
- Onsite entertainment and activities
Not included
- Gratuities
- Kayaking included
- All available beverages included
- Minibar (all beverages included)
- 24-hour room service
- Buffet-style meals included
- Onsite entertainment and activities included
- A la carte dining included
- Kids club included
- Gratuities not included
- All meals included
- Snorkeling included
Property Features
Hotel Xcaret Mexico - All Parks / All Fun Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Hotel Xcaret Mexico - All Parks / All Fun Inclusive features a full-service spa, 10 outdoor swimming pools, an outdoor tennis court, and a waterslide. Dining is available at one of the property's 11 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 swim-up bars and 14 bars/lounges. A complimentary breakfast is offered each morning.
This 5-star property offers access to a business center and meeting rooms. This all-inclusive property also offers a children's pool, a 24-hour fitness center, and a sauna. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Limited complimentary onsite parking is available on a first-come, first-served basis.
Hotel Xcaret Mexico - All Parks / All Fun Inclusive has designated areas for smoking.
- Daily
- Waterslide
- Number of outdoor pools - 10
- Elevator
- Fitness facilities
- Free airport transportation
- 24-hour front desk
- Business center
- Turkish bath/Hammam
- Porter/bellhop
- Free self parking
- Dry cleaning/laundry service
- Computer station
- Terrace
- Luggage storage
- Hair salon
- ATM/banking
- Free full breakfast
- Concierge services
- Gift shops or newsstand
- Snack bar/deli
- Shopping on site
- Designated smoking areas
- Pool umbrellas
- Outdoor tennis courts - 1
- Parking (limited spaces)
- Total number of rooms - 900
- No accessible shuttle
- Number of floors - 6
- Number of buildings/towers - 6
- Tennis on site
- Couples/private dining
- Designated smoking areas (fines apply)
- Designer stores on site
- Registration desk height (inches) - 47
- Registration desk height (centimeters) - 119
- Elevator door width (inches) - 47
- Number of bars/lounges - 14
- Elevator door width (centimeters) - 119
- Number of poolside bars - 2
- Full-service spa
- Number of swim-up bars - 2
- Stairwell handrail height (inches) - 40
- Stairwell handrail height (centimeters) - 102
- Free breakfast
- Billiards or pool table
- Meeting rooms
- Tours/ticket assistance
- Year Built - 2017
- Steam room
- Pool sun loungers
- Sauna
- Number of coffee shops/cafes - 1
- Supervised childcare/activities (surcharge)
- Children's pool
- Safe-deposit box at front desk
- Stroller
- Number of restaurants - 11
- Ballroom
- Banquet hall
- Laundry facilities
- Vending machine
- Beach towels
- Television in common areas
- 24-hour fitness facilities
- Arcade/game room
- Wedding services
- Garden
- Outdoor entertainment area
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Number of outdoor pools - 10
- Children's pool
- Waterslide
- Separate living room
- Free WiFi
- Soundproofed rooms
- Outdoor tennis courts - 1
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
- In-room childcare (surcharge)
- Arcade/game room
- Playground on site
- Sofa bed
Room Amenities
Hotel Xcaret Mexico - All Parks / All Fun Inclusive offers 900 air-conditioned accommodations with free minibar items and laptop-compatible safes. Accommodations are furnished with single sofa beds and day beds. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
- Air conditioning
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Phone
- Private bathroom
- Bathrobes
- Hair dryer
- Iron/ironing board
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Sofa bed
- Soundproofed rooms
- Turndown service
- Free bottled water
- Blackout drapes/curtains
- Slippers
- Shower only
- In-room safe (laptop compatible)
- Digital TV service
- Flat-panel TV
- Down comforter
- Egyptian-cotton sheets
- Pillowtop mattress
- Pillow menu
- Rainfall showerhead
- Separate living room
- Sofa bed size single
- Separate bedroom
- Day bed
- Minibar (stocked, free items)
- Towels provided
- Bedsheets provided
- Number of bedrooms - 1
- Number of bathrooms - 1
- LED light bulbs
Parking
Free self parking , Parking (limited spaces)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
A complimentary full breakfast is served each morning between 7:00 AM and noon.
CHIBALI - Overlooking the pool, this family restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
LA CANTINA - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
XIN GAO - This fine-dining restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
LA TRAJINERA - This beachfront restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
MERCADO LA MERCED - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
24-hour room service is available.
Spa Services
Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room, and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
- Massages on beach
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Hydrotherapy treatments
- Ayurvedic treatments
- Mud bath in spa
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Sauna in spa
- Spa tub in spa
- Steam room in spa
- Minimum age to access spa is 18
- Reflexology
- Sports massage
- Detoxification wrap
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Handrails in stairways
- Wheelchair accessible (may have limitations)
Nearby Activities
An outdoor tennis court and complimentary bicycles are featured at the property. 10 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Free bicycles on site
- Fishing on site
- Water skiing nearby
- Snorkeling nearby
- Parasailing nearby
- Hiking/biking trails on site
- Surfing/bodyboarding nearby
- Cave exploring/spelunking nearby
- Kayaking on site
- Yoga classes/instruction on site
- Ziplining nearby
- Playground on site
- Ecotours nearby
- Rowing or canoeing on site
- Fitness classes on site
- Hiking/biking trails nearby
- Scuba diving nearby
Hotel Policies
Payment types
Fees
Optional extras
- Pet fee: MXN 3000 per pet, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.
Service animals are allowed
Service animals are exempt from fees/restrictions
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Property follows sanitization practices of Safe Travels (WTTC - Global)
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Individually-wrapped food options are available through room service
Debit cards
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
Pet Policy
- Pets allowed for an extra charge of MXN 3000 per pet, per stay
- Dogs only
- Up to 22 lbs per pet
- Service animals are welcome, and are exempt from fees
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Contactless check-in and contactless check-out are available.
Hotel Names
- Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
- Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
- Xcaret Mexico All Parks Tours All Fun Inclusive
- Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
- Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
- Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
- Xcaret Mexico All Parks Tours All Fun Inclusive
- Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive
- Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
- Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive
Awards & Affiliations
- EarthCheck
Hotel Reviews
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