Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

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6 outdoor pools, pool umbrellas, sun loungers
Premier Family Master Suite Ocean Front | Living area | 55-inch flat-screen TV with premium channels, TV, iPad
Sports bar
Lobby lounge
Snack bar

Popular amenities

  • Bar
  • Pool
  • All inclusive
  • Spa
  • Gym
  • Room service

Explore the area

Map
Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, QROO, 77710
  • Xenses Park
    15 min walk
  • Cenote Santa Cruz
    16 min walk
  • Xcaret Eco Theme Park
    19 min walk
  • Playa Del Carmen, Quintana Roo (PCM)
    11 min drive

Room options

Premier Family Junior Suite Ocean Front

  • 1356 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Premier Family Master Suite Ocean Front

  • 2476 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Premier Family Partial Ocean View

  • 575 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Premier Family Garden

  • 575 sq ft
  • Sleeps 3
  • 1 King Bed

Premier Family Ocean Front

  • 575 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Premier Family Swim Up Garden

  • 575 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Premier Family Junior Suite Garden

  • 1356 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier

5-star Playa del Carmen property steps from Cenote Santa Cruz
Catch some rays at the beach or spend the day relaxing at Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier's full-service spa. Then enjoy a meal at one of the property's 8 restaurants.
Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier offers 181 air-conditioned accommodations with iPads and free minibar items. Rooms open to furnished balconies. Accommodations are furnished with double sofa beds. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a health club are featured at the property. 6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Muluk Spa & Wellness has 18 treatment rooms including rooms for couples. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.
Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier features a full-service spa, 6 outdoor swimming pools, an outdoor tennis court, and a waterslide. Dining is available at one of the property's 8 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and a beach bar. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. This all-inclusive property also offers a children's pool, a health club, and spa services.

Mercado 360 - This theme restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
La Trajinera - This seafood restaurant serves breakfast, lunch, and dinner. Reservations are required. Open daily.
La Cantina - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Chibalí - This theme restaurant serves breakfast, lunch, and dinner. Open daily.
Xingao - This theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle on request
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 2 swim-up bars
  • 8 restaurants
  • A beach bar
  • Snack bar/deli

Restaurants on site

  • Chibalí
  • La Cantina
  • La Trajinera
  • Mercado 360
  • Xingao

Things to do

  • 24-hour gym
  • 6 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Shopping
  • Snorkeling
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Children's pool
  • Free children's club
  • Free crib
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room sofa bed
  • Living room
  • Playground
  • Separate bedroom
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 6 floors
  • Ballroom
  • Built in 2017

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Egyptian cotton sheets
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium channels
  • iPad
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Xcaret Mexico Tierra Family Premier All Inclusive
Xcaret Mexico Tierra Family P
Hotel Xcaret Mexico Tierra Family Premier All Inclusive
Hotel Xcaret Tierra All Xcaret Parks Included Family Premier

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