1 King Bed Suite
Bed Count 1 King Bed Maximum Occupancy 2 Max
$528*
Per night/room
May 4 - May 5
Hyatt Zilara Riviera Maya - Adults Only - All Inclusive
*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
All-inclusive Details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
- All buffet and à la carte meals, snacks, and beverages included
- 24-hour room service
- In-room minibar (all beverages included)
Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.
Land activities
- Fitness facilities
Lessons/classes/games
- Aerobics
- Bartending
- Language
- Yoga
Entertainment
- Onsite entertainment and activities
- Onsite live performances
- Yoga classes/lessons included
- Aerobics classes/lessons included
- 24-hour room service
- Language classes/lessons included
- Buffet-style meals included
- Onsite entertainment and activities included
- A la carte dining included
- Bartending classes/lessons included
- Gratuities included
- Additional gratuities accepted
- Fitness facilities included
- All meals included
- All available beverages included
- Minibar (all beverages included)
- Onsite live performances included
- All land sports and fitness activities and facilities are included
Property Features
Hyatt Zilara Riviera Maya Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Lie back and work on your tan with relaxing beach amenities like free beach club on site and cabanas (surcharge). Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hyatt Zilara Riviera Maya Adults Only All Inclusive like an outdoor pool and complimentary bicycles.
Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 4 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This Colonial property also offers a spa tub, a fitness center, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in December 2022.
Hyatt Zilara Riviera Maya Adults Only All Inclusive has designated areas for smoking.
- Free use of nearby fitness center
- Express check-in
- Daily
- Number of outdoor pools - 1
- Water dispenser
- Number of spa tubs - 1
- Elevator
- Locally-owned & organized tours & activities
- Fitness facilities
- Showcase for local artists
- Free beach club on site
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Uncovered parking
- Porter/bellhop
- Secured parking
- Vegan menu options available
- Vegetarian menu options available
- Uncovered parking
- Free self parking
- Secured parking
- Dry cleaning/laundry service
- Free valet parking
- Games
- Table tennis
- Water-efficient showers only
- Water-efficient toilets only
- Conference space size (meters) - 627
- Number of meeting rooms - 2
- Terrace
- Luggage storage
- Bicycle parking available
- Free buffet breakfast
- Hair salon
- ATM/banking
- Concierge services
- Gift shops or newsstand
- Shopping on site
- Designated smoking areas
- Pool umbrellas
- Parking (limited spaces)
- Total number of rooms - 291
- No accessible shuttle
- Internet access - wireless
- Number of floors - 5
- Number of buildings/towers - 3
- Internet access
- Smooth flooring in public areas
- Designated smoking areas (fines apply)
- Designer stores on site
- Front entrance ramp
- Registration desk height (inches) - 29
- Registration desk height (centimeters) - 74
- Karaoke
- Elevator door width (inches) - 54
- Number of bars/lounges - 4
- Elevator door width (centimeters) - 136
- Number of poolside bars - 1
- Full-service spa
- Number of swim-up bars - 1
- Conference space
- Free breakfast
- Spa treatment room(s)
- Billiards or pool table
- Grocery/convenience store
- Beach cabanas (surcharge)
- Concerts/live shows
- Meeting rooms
- Tours/ticket assistance
- Year Built - 2003
- Pool cabanas (surcharge)
- Evening entertainment
- Free WiFi
- Number of coffee shops/cafes - 1
- Proposal/romance packages available
- Number of restaurants - 4
- Conference space size (feet) - 6747
- Ballroom
- Banquet hall
- Reception hall
- Laundry facilities
- Beach towels
- Wedding services
- Garden
- Outdoor entertainment area
- Multilingual staff
- Outdoor furniture
- Free newspapers in lobby
- Eco-friendly cleaning products used
Room Amenities
Hyatt Zilara Riviera Maya Adults Only All Inclusive offers 291 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. Cable television is provided. Bathrooms include bathtubs or showers with rainfall showerheads, and hair dryers. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
- Air conditioning
- Television
- Free newspaper
- Daily housekeeping
- Phone
- Private bathroom
- Hair dryer
- Iron/ironing board
- In-room safe
- Balcony
- Ceiling fan
- Room service (24 hours)
- Premium bedding
- Room service
- Wireless internet access
- Internet access (complimentary)
- Shower only
- Cable TV service
- Down comforter
- TV size: 52
- TV size measurement: inch
- Rainfall showerhead
- Bathtub or shower
- Balcony or patio
- Connecting/adjoining rooms available
- Minibar (stocked, free items)
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Closed captioned TV
- Wardrobe or closet
- Meal delivery service available
- Energy-saving switches
- Smooth flooring in room
Parking
Free self parking , Free valet parking , Parking (limited spaces)
Internet
Available in all rooms: Wireless internet access
Available in some public areas: Free WiFi
Food & Drink
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Capri Grille - This theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Tempest - This theme restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
El Comedor - This buffet restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Lola Restaurant - This theme restaurant specializes in Latin American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.
Spa Services
The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
- Number of treatment rooms 10
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Hot stone massage
- Deep tissue massage
- Sauna in spa
- Prenatal massage
- Spa tub in spa
- Steam room in spa
- Reflexology
- Sports massage
- Detoxification wrap
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible lounge
- Wheelchair-accessible concierge desk
- Wheelchairs available on site
- Wheelchair-accessible path to elevator
- Well-lit path to entrance
- Wheelchair-accessible registration desk
- Wheelchair-accessible pool
- Wheelchair accessible (may have limitations)
Nearby Activities
An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center and complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Beach yoga on site
- Free bicycles on site
- Fitness classes on site
- Yoga classes/instruction on site
Hotel Policies
Payment types
Check-in
Check-in time ends at anytime
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. Cashless payment methods are available for all transactions.
Humane animal treatment
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Comprehensive recycling policy
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Caters to adults only
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Staffed front desk
Guest will receive an email before arrival 7 days
Service animals are allowed
Service animals are exempt from fees/restrictions
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities onsite
Property is cleaned with disinfectant
Staff does not wear personal protective equipment
Mobile key entry is not available
Food service has been amended for enhanced safety
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are not in place
Contactless check-in is not available
No rollaway/extra beds available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
No cribs (infant beds) available
Guests will receive an email with special check-in instructions
Property confirms they are implementing enhanced cleaning measures
Minimum guest age is 18
Individually-wrapped food options are not available
Debit cards
No gap period between guest stays
Children and extra beds
- Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed (service animals welcome)
We should mention
Pool access available from 8:00 AM to 8:00 PM.
Guests under 18 years old are not permitted at this adults-only property.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cashless payment methods are available for all transactions.
Hotel Names
- Hyatt Zilara Riviera Maya
- Secrets Capri Riviera Cancun
- Secrets Capri Riviera Cancun Optional All Inclusive
- Secrets Capri Riviera Cancun All Inclusive Adults Only
Hotel Reviews
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