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Iberostar Waves Paraíso Beach - All Inclusive

4.5 star property

Choose dates to view prices

Photo gallery for Iberostar Waves Paraíso Beach - All Inclusive

Outdoor pool, pool umbrellas, sun loungers
Lobby
Property amenity
Kayaking
Children's activities

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Pool
  • Hot Tub
  • Housekeeping
  • Parking included

Explore the area

Map
Carretera Chetumal, Puerto Juarez, Km.309, Playa del Carmen, QROO, 77710
  • Playa Paraiso Golf Course
    ‪5 min walk‬
  • Paradise Beach
    ‪15 min walk‬
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪3 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪34 min drive‬

Room options

View all photos for Junior Suite, Poolside

Minibar, in-room safe, desk, laptop workspace

Junior Suite, Poolside

  • 388 sq ft
  • Sleeps 1
  • 2 Double Beds

View all photos for Premium Room (Pure Wellness)

Minibar, in-room safe, desk, laptop workspace

Premium Room (Pure Wellness)

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Poolside

Minibar, in-room safe, desk, laptop workspace

Premium Room, Poolside

  • 366 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Pure Wellness)

Premium Room (Pure Wellness) | Minibar, in-room safe, desk, laptop workspace

Premium Room (Pure Wellness)

  • 366 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

View from room

Premium Room (Tropical View)

  • 366 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Accessible

Minibar, in-room safe, desk, laptop workspace

Premium Room, Accessible

  • 366 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Accessible

Minibar, in-room safe, desk, laptop workspace

Premium Room, Accessible

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Beach Access)

Beach/ocean view

Junior Suite (Beach Access)

  • 409 sq ft
  • Beach view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

View from room

Premium Room (Tropical View)

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Last room available

Flat-screen TV, video-game console, pay movies

Last room available

  • 366 sq ft
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room (Promo)

Flat-screen TV, video-game console, pay movies

Premium Room (Promo)

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Last room available

Flat-screen TV, video-game console, pay movies

Last room available

  • 366 sq ft
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite, Poolside

Minibar, in-room safe, desk, laptop workspace

Junior Suite, Poolside

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Poolside

Minibar, in-room safe, desk, laptop workspace

Premium Room, Poolside

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Promo)

Flat-screen TV, video-game console, pay movies

Premium Room (Promo)

  • 366 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Beach Access)

Beach/ocean view

Junior Suite (Beach Access)

  • 388 sq ft
  • Beach view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

Flat-screen TV, video-game console, pay movies

Premium Room

  • 366 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

Flat-screen TV, video-game console, pay movies

Premium Room

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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  • Breakfast included
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About this property

Iberostar Waves Paraíso Beach - All Inclusive

4.5-star Playa del Carmen property walkable to Playa Paraiso Golf Course
Spend the day relaxing at the beach, practicing your swing on Iberostar Waves Paraíso Beach - All Inclusive's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the property's 12 restaurants.
Iberostar Waves Paraíso Beach - All Inclusive offers 424 air-conditioned accommodations with minibars and video-game consoles. Rooms open to balconies. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Sensations has 25 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Iberostar Waves Paraíso Beach - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Enjoy a summer holiday at Iberostar Waves Paraíso Beach - All Inclusive, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa.

Dining is available at one of the property's 12 restaurants and guests can grab coffee at one of the 4 coffee shops/cafes. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a complimentary children's club, an outdoor pool, and a children's pool. Onsite self parking and valet parking are complimentary.

Iberostar Waves Paraíso Beach - All Inclusive is a smoke-free property.

Buffet La Plaza - This buffet restaurant serves breakfast, lunch, and dinner.
Gourmet El Colonial - This restaurant serves dinner only. Reservations are required. Open daily.
La Hacienda - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
El Puerto - This buffet restaurant serves lunch only. Open daily.
Teppanyaki Hashiru - This restaurant serves dinner only. Reservations are required. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 12 restaurants
  • 4 coffee shops/cafes
  • 5 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Buffet La Plaza
  • El Puerto
  • Gourmet El Colonial
  • La Hacienda
  • Teppanyaki Hashiru

Things to do

  • 18-hole golf course
  • Arcade/game room
  • Basketball
  • Beach yoga
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf clubhouse
  • Golf driving range
  • Health club
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Playground
  • Pro golf shop
  • Scuba diving
  • Shopping mall
  • Snorkeling
  • Spa tub
  • Tennis
  • Volleyball
  • Windsurfing

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property is professionally cleaned

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Iberostar Beach
Iberostar Beach Paraiso
Iberostar Paraiso Beach
Iberostar Paraiso Beach All Inclusive
Iberostar Paraiso Beach All Inclusive Playa del Carmen
Iberostar Paraiso Beach Playa del Carmen
Paraiso Beach
Paraiso Beach Iberostar
Iberostar Hotel Paraiso Beach
Iberostar Paraiso Beach Hotel Playa Paraiso
Iberostar Paraiso Beach Playa Paraiso, Riviera Maya, Mexico
Iberostar Paraiso Beach All Inclusive All-inclusive property
Iberostar Paraiso Inclusive l
Iberostar Paraiso Beach All Inclusive
Iberostar Paraíso Beach All Inclusive
Iberostar Waves Paraíso Beach All Inclusive
Iberostar Waves Paraíso Beach - All Inclusive Playa del Carmen

Iberostar Waves Paraíso Beach - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 480 out of 1002 reviews
Rating 8 - Good. 251 out of 1002 reviews
Rating 6 - Okay. 137 out of 1002 reviews
Rating 4 - Poor. 79 out of 1002 reviews
Rating 2 - Terrible. 55 out of 1002 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robin Brent

Liked: Cleanliness, staff & service, property conditions & facilities
We loved this resort for exceptional people and beautiful location. Facilities were beautiful. Food was always great.
Stayed 8 nights in Nov 2024

10/10 Excellent

Nicole

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean, safe and family friendly.
Stayed 6 nights in Nov 2024

8/10 Good

Deyka, Philadelphia

Traveled with family and small children, Traveled with group, Traveled with family
Rooms, some amenities and pools can use a serious upgrade. Staff is amazing and so is the food and service. Love iberos!!!!
Stayed 6 nights in Nov 2024

10/10 Excellent

Maradin Ilma Grace

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very helpful and lots of fun, would definitely visit again!
Stayed 7 nights in Oct 2024

10/10 Excellent

Tyler J

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cool
Stayed 6 nights in Nov 2024

8/10 Good

Yelena

Liked: Staff & service
Stayed 7 nights in Jul 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Beniamin

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. 0 complains, by the way, I love the beds.
Stayed 4 nights in Oct 2024

8/10 Good

Damon, Ponca City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prices inside the resort were very high. $10 USD for a bag of chips, $35 for sunscreen, $100 for sunglasses that you can find on Amazon for $25, etc... But overall, loved it. Buffet was a B. Restaurants were A's. Alcohol was very very week in all the bar drinks, but when ordered in a restaurants, the booze was noticeable. I would go back no question.
Stayed 6 nights in Oct 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property!! They can improve the food though.
Stayed 4 nights in Oct 2024

10/10 Excellent

Diane R.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
go here often .love it love the property and staff
Stayed 5 nights in May 2024

10/10 Excellent

Kuralay

Traveled with family
Liked: Amenities, property conditions & facilities
Liked everything
Stayed 5 nights in Oct 2024

10/10 Excellent

Jose

Stayed 7 nights in Sep 2024

10/10 Excellent

Betsy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect: the beach, the yoga classes at Sunrise, the food and the people that help us through out our stay.
Stayed 3 nights in Sep 2024

4/10 Poor

Jillian

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

2/10 Terrible

Daniela

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Upgraded for $300 when checking in at 11 AM and told room would be ready in an hour.. did not get room until 6 PM. Receptionist and concierge would just point fingers at each other and kept us going back and forth. We’ve been to iberostars in many countries and this location 3x, but this was the most disappointing trip. Moreover, the bathrooms by the pools need to be cleaned more often. They smell terrible and most of them are usually overflowing.
Stayed 3 nights in Sep 2024

10/10 Excellent

LEONOR

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is excellent highly recommend
Stayed 5 nights in Sep 2024

4/10 Poor

Sharon, College Station

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 5 nights in Sep 2024

4/10 Poor

Dane

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We paid an extra $200 to upgrade our room. We spent one night in the room & the second night the ceiling developed a leak and we were moved to a different room. The air conditioning never got the room cooled and never offered a refund of our room that we only spent one night in.
Stayed 4 nights in Sep 2024

10/10 Excellent

Harinder bobby

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good.property next to the golf.course
Stayed 3 nights in Sep 2024

10/10 Excellent

Izabela

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I went to the same resort 6th time. I like how the new manager changed the resort. The bar attenders in the beach lobby are outstanding and super friendly. It is also nice that reservations for restaurants are no longer required. I will be back there again.
Stayed 10 nights in Aug 2024

10/10 Excellent

Ricardo Muniz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I visited August 2024. We had a good time. Would definitely return alone, not with our little kids. There are no kid water slides at our section. (Paraiso Beach) Other than that, it met all our needs.
Stayed 3 nights in Aug 2024

2/10 Terrible

Christopher

Disliked: Staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Annabell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024