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Iberostar Waves Tucán - All Inclusive

4.5 star property

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Photo gallery for Iberostar Waves Tucán - All Inclusive

4 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Lobby sitting area
Breakfast buffet
Outdoor wedding area
On the beach, white sand, sun loungers, beach umbrellas

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping

Explore the area

View in a map
Avda. Xaman-Ha, Lote Hotelero No 2, Playa del Carmen, QROO, 77710
  • Place, Xplor Theme Park
    ‪5 min drive‬
  • Place, Playa del Carmen Main Beach
    ‪5 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪9 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Premium Room

1 bedroom, free minibar, in-room safe, desk

Premium Room

8.2 out of 10
Very good
(121 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

Flat-screen TV

Junior Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Oceanfront

Terrace/patio

Junior Suite, Oceanfront

7.8 out of 10
Good
(17 reviews)
  • 409 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Near Pool)

Balcony view

Premium Room (Near Pool)

8.6 out of 10
Excellent
(32 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

1 bedroom, free minibar, in-room safe, desk

Premium Room

8.0 out of 10
Very good
(6 reviews)
  • 377 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

Flat-screen TV

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Beach Access)

Balcony view

Junior Suite, Oceanfront (Beach Access)

7.6 out of 10
Good
(5 reviews)
  • 409 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Near Pool)

Balcony view

Premium Room (Near Pool)

  • 377 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Quadruple Room Premium with Beach View

1 bedroom, free minibar, in-room safe, desk

Quadruple Room Premium with Beach View

  • 376 sq ft
  • Sleeps 4

View all photos for Single Room Premium

1 bedroom, free minibar, in-room safe, desk

Single Room Premium

  • 376 sq ft
  • Sleeps 1

View all photos for Double Room Premium

1 bedroom, free minibar, in-room safe, desk

Double Room Premium

  • 376 sq ft
  • Sleeps 4

View all photos for Single Room Premium with Pool View

1 bedroom, free minibar, in-room safe, desk

Single Room Premium with Pool View

  • 376 sq ft
  • Sleeps 1

View all photos for Double Room Premium with Pool View

1 bedroom, free minibar, in-room safe, desk

Double Room Premium with Pool View

  • 376 sq ft
  • Sleeps 4

View all photos for Suite Junior

1 bedroom, free minibar, in-room safe, desk

Suite Junior

  • 409 sq ft
  • Sleeps 1

View all photos for Suite Junior

1 bedroom, free minibar, in-room safe, desk

Suite Junior

  • 409 sq ft
  • Sleeps 4

View all photos for Suite Junior with Sea View

1 bedroom, free minibar, in-room safe, desk

Suite Junior with Sea View

  • 409 sq ft
  • Sleeps 1

View all photos for Suite Junior with Sea View

1 bedroom, free minibar, in-room safe, desk

Suite Junior with Sea View

  • 409 sq ft
  • Sleeps 4

View all photos for Suite Junior with Sea View

1 bedroom, free minibar, in-room safe, desk

Suite Junior with Sea View

  • 409 sq ft
  • Sleeps 1

View all photos for Suite Junior with Sea View

1 bedroom, free minibar, in-room safe, desk

Suite Junior with Sea View

  • 409 sq ft
  • Sleeps 4

View all photos for Single Room Premium with Beach View

1 bedroom, free minibar, in-room safe, desk

Single Room Premium with Beach View

  • 376 sq ft
  • Sleeps 1

View all photos for Double Room Premium

1 bedroom, free minibar, in-room safe, desk

Double Room Premium

  • 376 sq ft
  • Sleeps 4

Quadruple Room Premium

  • 376 sq ft
  • Sleeps 4

View all photos for Premium Room, Beachside

View from room

Premium Room, Beachside

9.0 out of 10
Wonderful
(9 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, Beachside

View from room

Premium Room, Beachside

  • 377 sq ft
  • Sleeps 1
  • 2 Double Beds

View all photos for Premium Room (Promo)

1 bedroom, free minibar, in-room safe, desk

Premium Room (Promo)

9.2 out of 10
Wonderful
(5 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Promo)

1 bedroom, free minibar, in-room safe, desk

Premium Room (Promo)

  • 377 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Last room available

1 bedroom, free minibar, in-room safe, desk

Last room available

  • 377 sq ft
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Last room available

1 bedroom, free minibar, in-room safe, desk

Last room available

  • 377 sq ft
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

Double Room Premium

  • 376 sq ft
  • Sleeps 1

Double Room Premium

  • 376 sq ft
  • Sleeps 4

View all photos for Premium Room (Tropical View)

Garden view

Premium Room (Tropical View)

9.4 out of 10
Exceptional
(8 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

Garden view

Premium Room (Tropical View)

  • 377 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront

Terrace/patio

Junior Suite, Oceanfront

  • 409 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Beach Access)

Balcony view

Junior Suite, Oceanfront (Beach Access)

  • 409 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

1 bedroom, free minibar, in-room safe, desk

Premium Room

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Accessible

1 bedroom, free minibar, in-room safe, desk

Premium Room, Accessible

  • 377 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Premium Room (Pure Wellness)

1 bedroom, free minibar, in-room safe, desk

Premium Room (Pure Wellness)

  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Pure Wellness)

1 bedroom, free minibar, in-room safe, desk

Premium Room (Pure Wellness)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Room Premium with Garden View

  • Sleeps 4

Single Room Premium with Garden View

  • Sleeps 1

Room Premium with Garden View

  • Sleeps 4

Room Premium

  • 376 sq ft
  • Sleeps 4

Room Premium

  • 376 sq ft
  • Sleeps 1

Room Premium

  • 376 sq ft
  • Sleeps 4

View all photos for Room Premium

1 bedroom, free minibar, in-room safe, desk

Room Premium

  • 376 sq ft
  • Sleeps 4

View all photos for Quadruple Room Premium with Pool View

1 bedroom, free minibar, in-room safe, desk

Quadruple Room Premium with Pool View

  • 376 sq ft
  • Sleeps 4

View all photos for Suite Junior

1 bedroom, free minibar, in-room safe, desk

Suite Junior

  • 409 sq ft
  • Sleeps 4

View all photos for Suite Junior with Sea View

1 bedroom, free minibar, in-room safe, desk

Suite Junior with Sea View

  • 409 sq ft
  • Sleeps 4

View all photos for Suite Junior with Sea View

1 bedroom, free minibar, in-room safe, desk

Suite Junior with Sea View

  • 409 sq ft
  • Sleeps 4

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  • Spa
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About this property

Iberostar Waves Tucán - All Inclusive

4.5-star property in Playacar
Catch some rays at the beach or spend the day relaxing at Iberostar Waves Tucán - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants.
Iberostar Waves Tucán - All Inclusive offers 350 air-conditioned accommodations with free minibar items and safes. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Iberostar Waves Tucán - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Iberostar Waves Tucán - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 8 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 beach bars, 2 poolside bars, and 5 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Complimentary uncovered self parking is available on site.

Iberostar Waves Tucán - All Inclusive is a smoke-free property.

Bonsai - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required.
Mare Nostrum - This restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.
Uxmal Restaurante - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Reservations are required. Open daily.
La Hacienda - This restaurant serves dinner only. Reservations are required. Open daily.
Tulum - This buffet restaurant specializes in international cuisine and serves breakfast and dinner. Reservations are required. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • 2 beach bars
  • 2 poolside bars
  • 5 bars/lounges
  • 8 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bonsai
  • La Hacienda
  • Mare Nostrum
  • Tulum
  • Uxmal Restaurante

Things to do

  • 2 outdoor tennis courts
  • 4 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Windsurfing
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Dining table
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room crib
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • No elevator
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

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