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Aparthotel

La Papaya 15

4.5 star property

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Outdoor pool
Premium Apartment | 2 bedrooms, premium bedding, pillowtop beds, desk
Premium Apartment | Living area | 42-inch Smart TV with cable channels, Netflix, streaming services
Premium Apartment | Terrace/patio
Premium Apartment | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher

Reviews

10 out of 10
Exceptional

Apart-hotel

2 bedroomsSleeps 5

Popular amenities

  • Kitchen
  • Bar
  • Pool
  • Outdoor Space
  • Parking included
  • 24/7 front desk

Explore the area

Map
Calle 6 Nte Centro, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪8 min walk‬
  • Playa del Carmen Main Beach
    ‪8 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪11 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Premium Apartment

Outdoor pool

Premium Apartment

  • 2 bedrooms
  • Sleeps 5

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About this property

La Papaya 15

4.5-star aparthotel in Downtown Playa del Carmen
This aparthotel features an outdoor pool, 20 beach bars, and concierge services. Self parking is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. The apartment has 2 bedrooms and offers free WiFi and a pillowtop bed. Guests can enjoy a jetted tub, and other amenities include a kitchen with a refrigerator and a stovetop. Housekeeping is available on request.
Air-conditioned accommodations at this aparthotel offer complimentary bottled water and coffee/tea makers. Accommodations are furnished with dining tables and kitchen islands. Pillowtop beds feature premium bedding. 42-inch Smart televisions come with cable channels and Netflix. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. In-room massages and irons/ironing boards can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

This aparthotel features an outdoor pool, tour/ticket assistance, and a garden. Guests can unwind with a drink at one of the aparthotel's 20 beach bars. This luxury aparthotel also offers a picnic area, concierge services, and laundry facilities. The property has a 24-hour front desk. Complimentary covered self parking is available on site.

This aparthotel has designated areas for smoking.

Languages

English, Spanish

Property amenities

Beach

  • Sandy beach nearby
  • Beach club (surcharge)

Pool/Spa

  • In-room massages
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Kitchen

  • Blender
  • Cleaning supplies
  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen island
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster
  • Toaster oven

Dining

  • 20 beach bars
  • Dining table

Bedrooms

  • 2 bedrooms
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 42-inch smart TV with cable channels
  • Netflix
  • Streaming services

Outdoor areas

  • Fenced yard
  • Garden
  • Outdoor furniture
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan
  • Fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free bottled water
  • Guidebooks
  • Housekeeping (on request)
  • Iron/ironing board on request
  • Local maps
  • Luggage storage
  • Meal delivery service
  • Restaurant dining guides
  • Tour and ticket assistance

Things to do

  • Snorkeling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • Cleaning products are eco-friendly
  • Garden
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: USD 40
Late check-in fee: USD 40 for check-in between 9:00 PM and 9:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 40
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's WhatsApp mobile app before check-in

Access methods

Access code, staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: USD 70 per accommodation, per week
  • Utility fee: USD 10 per accommodation, per night
  • Resort fee: USD 30 per accommodation, per stay
The resort fee includes:
  • Bicycle storage
  • Concierge service
  • In-room bottled water
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 40 (subject to availability)
  • Late check-in fee: USD 40 for check-in between 9:00 PM and 9:00 AM
  • Late check-out fee: USD 40 (subject to availability)
  • Housekeeping fee: USD 1200 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

La Papaya 15 Aparthotel
La Papaya 15 Playa del Carmen
La Papaya 15 Aparthotel Playa del Carmen

La Papaya 15 Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

lucy, Plymouth

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It is in the area near restaurants, bakery and grocery store. Everything is within walking distance. Few blocks away from the 5th Avenue. Short walk to 5th without the noise. The gate requires fob to enter. So it is very safe. The unit is furnished with comfortable sectional, dining chairs and counter top chairs around kitchen island. A lot of seatings. There is a desk and task chair in front of the master bedroom. We use master bed only, it is comfortable king bed, big closet and lots of cabinets and drawers for storage. It is fully equipped with cooking utensils, pots and pans, plates and glasses. More than needed for day to day use. The management responds quickly to answer questions and resolve issues.
Stayed 7 nights in Apr 2025