Mahekal Beach Front Resort & Spa

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Dates

June 2025

July 2025

5 outdoor pools, open 7:00 AM to 7:00 PM, free cabanas, pool umbrellas

Premium Bungalow | Premium bedding, down comforters, Select Comfort beds, minibar

Overview
Rooms
Location
Policies

Excellent

Popular amenities

All inclusive
Pet friendly

Explore the area

38 St And The Beach, Playa del Carmen, QROO, 77710

Mamitas Beach
‪2 min walk‬
Quinta Avenida
‪6 min walk‬
Playa del Carmen Maritime Terminal
‪3 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪59 min drive‬

Room options

Premium bedding, down comforters, Select Comfort beds, minibar

Run of House

Good

226 sq ft
Resort view
Sleeps 3
1 Double Bed

Ocean View Palapa

Good

226 sq ft
Ocean view
Sleeps 3
1 King Bed OR 2 Queen Beds

Ocean View

Excellent

226 sq ft
Ocean view
Sleeps 3
1 King Bed OR 2 Queen Beds

Premium Bungalow

Exceptional

323 sq ft
Sleeps 3
1 King Bed OR 2 Queen Beds

The Oasis

226 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

The Oasis Palapa

Wonderful

226 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Garden View

Good

226 sq ft
Sleeps 3
1 King Bed OR 2 Queen Beds

Garden View Palapa

Excellent

226 sq ft
Sleeps 3
1 King Bed OR 2 Queen Beds

Bungalow Premium With Sea View

Sea view
Sleeps 4
2 Queen Beds

Quadruple Room Junior With Garden View

Sleeps 4
2 Queen Beds

Quadruple Room Classic With Garden View

Sleeps 4
2 Queen Beds

Quadruple Room Superior With Partial Sea View

Partial sea view
Sleeps 4
2 Queen Beds

Quadruple Room Junior With Garden View

Sleeps 4
2 Queen Beds

Quadruple Room Standard With Garden View

Sleeps 4
2 Queen Beds

Quadruple Room Super With Partial Sea View

Partial sea view
Sleeps 4
2 Queen Beds

Quadruple Room Economy

Sleeps 4
2 Double Beds

Similar properties

Pool
All inclusive
Spa
Free WiFi

$251 nightly

includes taxes & fees

About this property

Mahekal Beach Front Resort & Spa

4-star hotel in Downtown Playa del Carmen

Catch some rays at the beach or spend the day relaxing at Mahekal Beach Front Resort & Spa's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. Change of towels is available on request.

Mahekal Beach Front Resort & Spa offers 195 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and hair dryers. Rooms open to balconies or patios. These individually decorated and furnished accommodations include desks and desk chairs. Select Comfort beds feature down comforters and premium bedding. Business-friendly amenities include phones along with free local calls (restrictions may apply). Guests can make use of the in-room espresso makers and minibars. Bathrooms include showers with rainfall showerheads. Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

5 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Revive has 1 treatment room. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Some rates at Mahekal Beach Front Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with free beach club on site and umbrellas. At Mahekal Beach Front Resort & Spa you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges, a beach bar, and a poolside bar. This luxury hotel also offers a hot tub, a fitness center, and a terrace.

Mahekal Beach Front Resort & Spa has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Cocina - Overlooking the garden, this diner specializes in Mexican cuisine. Guests can enjoy drinks at the bar.

Las Olas - This beachfront buffet restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.

Fuego Restaurante y Bar - This beach fine-dining restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.

Agave - This sports bar overlooks the garden. Happy hour is offered. Open daily.

Itzi Pool Bar - This brewpub is located by the pool. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Mahekal Beach Front Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals, snacks, and select beverages included

Basic alcoholic beverages included

In-room minibar (some restrictions)

Dining and beverage availability limited at one or more venues

Land activities

Bicycling

Fitness facilities

Entertainment

Onsite entertainment and activities

Onsite live performances

Awards and affiliations

Mahekal Beach Front Resort & Spa is listed in the 2023 Travel + Leisure 500.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

Available in all rooms: Internet access

Parking and transportation

No onsite parking available
24-hour roundtrip airport shuttle (surcharge)

Food and drink

Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 27 for adults and USD 27 for children
3 bars/lounges
3 restaurants
A beach bar
A coffee shop/cafe
A poolside bar
A swim-up bar
Couples/private dining
Snack bar/deli

Restaurants on site

Agave
Cocina
Fuego Restaurante y Bar
Itzi Pool Bar
Las Olas

Things to do

5 outdoor pools
Arcade/game room
Beach yoga
Bicycle rentals
Bicycle tours
Billiards/pool table
Books
Free beach club
Full-service spa
Games
Gym
Hot tub
Library
Playground
Scuba diving
Shopping
TV in common areas

Family friendly

5 outdoor pools
Arcade/game room
Babysitting (surcharge)
Laundry facilities
Playground
Snack bar/deli

Conveniences

24-hour front desk
Gift shop/newsstand
Guidebooks
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

3 meeting rooms
Conference center

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Free pool cabanas
On the beach
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace

Full-service spa

Aromatherapy
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Reflexology
Spa open daily
Sports massages
Treatment room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Smooth flooring in room
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk (47 inches high)
Wheelchair-accessible restaurant

2 floors
33 buildings
Ballroom
Banquet hall
Built in 1985
Communal living room
Designated smoking areas (fines apply)
Fireplace in lobby
Mosquito nets
Reception hall
Traditional architecture

Room amenities

Bedroom

Blackout drapes
Down comforter
Hypo-allergenic bedding
Premium bedding
Select Comfort mattress

Bathroom

Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided

Food and drink

Espresso maker
Limited room service
Minibar

Access via exterior corridors
Air conditioning
Ceiling fan
Desk
Desk chair
Free local calls
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

This property is located near several bars and nightclubs, which may be disturbing to the peace and quiet of the resort.

The listed mandatory service fee, collected at check-in, applies to All-Inclusive bookings only.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.25 per accommodation, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

1 total (up to 20 lbs per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 100.00 per night
Christmas Day (December 25) Gala Dinner per adult: USD 120
Christmas Day (December 25) Gala Dinner per child: USD 60 (from 5 to 12 years old)
Resort fee: USD 35 per accommodation, per night

The resort fee includes:

Beach loungers
Bicycle storage
Fitness center access
In-room bottled water
In-room coffee
In-room safe
Lending library access
Pool access

We have included all charges provided to us by the property.

Optional extras

Fee for cooked-to-order breakfast: approximately USD 27 for adults and USD 27 for children
Airport shuttle fee: USD 302 per person (roundtrip)
Airport shuttle fee per child: USD 302 (roundtrip), (from 5 to 12 years old)
Pet fee: USD 30.25 per accommodation, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Parties and events (including family gatherings, birthday parties and weddings) are allowed on site; maximum attendees: 100

Safety features at this property include a fire extinguisher, a smoke detector, window guards, and outdoor lighting

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Pool access available from 7:00 AM to 7:00 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

Guests under 16 years old are not allowed in the hot tub, and guests under 17 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision

Guests under 13 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mahekal

Mahekal Beach

Mahekal Beach Playa del Carmen

Mahekal Beach Resort

Mahekal Beach Resort Playa del Carmen

Mahekal Resort

Mahekal Beach Hotel Playa Del Carmen

Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico

Shangri La Caribe Hotel

Shangri La Caribe Playa Del Carmen

Mahekal Beach Front Resort & Spa Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Michelle

Mar 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved the greenery and accommodating staff. Everyone was very helpful and friendly.

Stayed 3 nights in Mar 2025

10/10 Excellent

Elizabeth

Traveled with partner

Mar 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Makehal is a jewel in Playa del Carmen. Set along the beach a bit away from the very touristy 5ta avenida, Makehal offers a peaceful beachfront refuge. Unfortunately erosion is taking away much of the beach - but that is not the property's fault. Service, food offerings and facilities exceeded my expectations.

Stayed 5 nights in Mar 2025

6/10 Okay

Allison

Traveled with group, Traveled with partner

Mar 21, 2025

Liked: Staff & service

We’ve loved Mahekal since our first visit in 2015 and even chose it for our honeymoon in October 2024. This was our 5th stay, and we were excited to share it with our best friends who joined us. Unfortunately we were surprised by how much the experience had changed. On our first night, a party on the property played music so loud our bed vibrated past midnight. The water pressure was weak, and the rocky shower floor felt slimy as it didn't drain well. We requested a room change, but the time kept getting pushed and it wasn’t ready until after 4 PM, keeping us akwardly waiting as we kept our stuff packed. Other details were disappointing—each room had only one thin towel per person, the minibar was not restocked at all during the stay, and one lunch left us all feeling unwell. The biggest bright spot remains the staff. While most familiar faces were gone, the team was still kind and accommodating. We’ve heard management has changed, and perhaps they’re still adjusting, but the decline in quality makes us unsure if we’ll return.

10/10 Excellent

Marty

Mar 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Mahekal is our go to place for great food R&R, all with excellent service!!

Stayed 8 nights in Feb 2025

8/10 Good

betsy

Traveled with family

Mar 19, 2025

Liked: Cleanliness, staff & service

I liked the beach, the Spa, the staff was great and very friendly

Stayed 6 nights in Mar 2025

10/10 Excellent

Celeste

Traveled with family

Mar 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing property!

We abolutely loved this resort! The property is tropical and the bungalows are charming. Amazing buffet breakfast and dinner. Service is wonderful. Close to downtown Playa Del Carmen. Pools are beautiful.

Stayed 4 nights in Mar 2025

10/10 Excellent

Catherine E, Columbus

Traveled with family

Mar 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Enjoyed our stay at mahekal, rooms were perfect location, steps from the beach, pool, bar and restaurants ! Staff did an amazing job.. housekeepers, grounds staff, waiters, bar tenders everyone was so helpful! The security at the front entrance and on the beach was top notch! Felt very safe the whole time! Also, the shopping outside the resort was a life saver b/c airline went through my daughters bag and the packing cube with swimsuits was not put back in suitcase…. So we had to go by new ones, thank goodness for the boutiques and chain stores! *Only negative I have is at check in I knew we would owe 350$ for resort fee, ( all inclusive)that was known on my Expedia bill receipt,, then they said I owed another 300$ for incidentals, so checking in and dropping another 300$ wasn’t planned. I knew there would be small fees.. sanitation, etc but I wish I had known about this other $300 before arriving ! Would have been helpful !

Stayed 5 nights in Mar 2025

4/10 Poor

SENAKA

Mar 12, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Mar 2025

10/10 Excellent

Aleksandr

Traveled with group

Mar 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great

Stayed 1 night in Jan 2025

10/10 Excellent

Samantha

Traveled with partner

Mar 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were all so wonderful, the property is so beautiful! We came to check it out to consider it for a wedding venue and have happily decided that it's the one!

Stayed 1 night in Feb 2025

4/10 Poor

richard

Traveled with partner

Mar 10, 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Room had broken things, it was small and dirty

Stayed 7 nights in Mar 2025

10/10 Excellent

marie valerie

Mar 10, 2025

Stayed 3 nights in Feb 2025

10/10 Excellent

Olivier

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family

Mar 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel that I recommend. Staff is friendly and food choice is second to none.

Stayed 7 nights in Feb 2025

10/10 Excellent

Margaret

Traveled with family

Mar 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax and enjoy...

This is truly my favorite place to stay in. Playa del Carmen with my husband. We travel a lot and MAHEKAL IS THE PlACE that we come to relax, be well taken care of with a room that is comfortable and very private. From check in to check out the entire staff of Mahekal is professional, friendly, do there jobs professionally and are exceedingly kind and helpful. My 4th stay in 2 years

Stayed 6 nights in Feb 2025

10/10 Excellent

Quetzy Alma

Traveled with group

Mar 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My mother truly enjoyed her 50th birthday trip. I heard nothing but great things and the photos were amazing! She had 0 complaints!

Stayed 6 nights in Feb 2025

6/10 Okay

Verified traveler

Traveled with group

Mar 2, 2025

Liked: Cleanliness

I would rate this stay fairly good except for our accommodations

Stayed 11 nights in Feb 2025

10/10 Excellent

Kristen Nicole, Vincennes

Traveled with family

Feb 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Mahekal was INCREDIBLE! All of their staff was so accommodating and nice. Manuel was especially amazing! He did such a great job. All inclusive and the food definitely did not disappoint! Beautiful resort! I was not like any resort I have been to. The beach was incredible. Next time I will get an ocean front room. Cannot wait to return!

Stayed 4 nights in Feb 2025

10/10 Excellent

Chantal

Feb 24, 2025

Stayed 1 night in Feb 2025

10/10 Excellent

Debra L

Traveled with family

Feb 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Enjoyed the Entertainment director Valeria and ilen who assisted her. Manuel our waiter gave great attention to details and made our dining very special. Armando and Briain waiters by the pool were great! We feel very relaxed and safe here…..this is our second trip back.

Stayed 7 nights in Feb 2025

8/10 Good

Andrea

Feb 22, 2025

Liked: Cleanliness, property conditions & facilities

Stayed 9 nights in Jan 2025

10/10 Excellent

Tiffany

Feb 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The staff was amazing , the food was incredible we enjoyed every minute we were there. Enrique, sofia and so many other staff members were so attentive and so nice to us at our stay.

Stayed 5 nights in Feb 2025

10/10 Excellent

Marty, Prince George

Traveled with partner

Feb 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had such an enjoyable stay at this resort. The whole grounds including pools and buildings are very beautiful. Very friendly staff and perfect central Playa del Carmen location!

Stayed 11 nights in Feb 2025

8/10 Good

Luly

Traveled with partner

Feb 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I like that it was quiet, blow dryer was so old and blow very little I had to go to bed with wet hair

Stayed 1 night in Feb 2025

8/10 Good

Kim

Feb 5, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jan 2025

8/10 Good

Alexandre

Traveled with partner

Feb 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall nice stay except Saturday night which was loud.

Stayed 8 nights in Jan 2025

Mahekal Beach Front Resort & Spa

Choose dates to view prices

Photo gallery for Mahekal Beach Front Resort & Spa

Reviews

Popular amenities

Explore the area

Room options

View all photos for Run of House

Run of House

View all photos for Ocean View Palapa

Ocean View Palapa

View all photos for Ocean View

Ocean View

View all photos for Premium Bungalow

Premium Bungalow

View all photos for The Oasis

The Oasis

View all photos for The Oasis Palapa

The Oasis Palapa

View all photos for Garden View

Garden View

View all photos for Garden View Palapa

Garden View Palapa

View all photos for Bungalow Premium With Sea View

Bungalow Premium With Sea View

View all photos for Quadruple Room Junior With Garden View

Quadruple Room Junior With Garden View

View all photos for Quadruple Room Classic With Garden View

Quadruple Room Classic With Garden View

View all photos for Quadruple Room Superior With Partial Sea View

Quadruple Room Superior With Partial Sea View

View all photos for Quadruple Room Junior With Garden View

Quadruple Room Junior With Garden View

View all photos for Quadruple Room Standard With Garden View

Quadruple Room Standard With Garden View

View all photos for Quadruple Room Super With Partial Sea View

Quadruple Room Super With Partial Sea View

View all photos for Quadruple Room Economy

Quadruple Room Economy

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About this property

Mahekal Beach Front Resort & Spa

All inclusive details

Food and beverages

Land activities

Entertainment

Awards and affiliations

Languages

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras