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Mahekal Beach Front Resort & Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mahekal Beach Front Resort & Spa

5 outdoor pools, open 7:00 AM to 7:00 PM, free cabanas, pool umbrellas
Exterior
Premium Bungalow | Premium bedding, down comforters, Select Comfort beds, minibar
Exterior
Front of property

Reviews

8.8 out of 10

Excellent

Popular amenities

  • All inclusive
    All inclusive
  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Room service
    Room service

Explore the area

Map
38 St And The Beach, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    2 min walk
  • Playa del Carmen Main Beach
    2 min walk
  • Quinta Avenida
    8 min walk
  • Playa Del Carmen, Quintana Roo (PCM)
    11 min drive

Room options

View all photos for Run of House

Premium bedding, down comforters, Select Comfort beds, minibar

Run of House

  • 226 sq ft
  • Resort view
  • Sleeps 3
  • 1 Double Bed

View all photos for Ocean View Palapa

Ocean View Palapa | Premium bedding, down comforters, Select Comfort beds, minibar

Ocean View Palapa

  • 226 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Ocean View

Ocean View | Premium bedding, down comforters, Select Comfort beds, minibar

Ocean View

  • 226 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Premium Bungalow

Premium Bungalow | Beach/ocean view

Premium Bungalow

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for The Oasis

The Oasis | Premium bedding, down comforters, Select Comfort beds, minibar

The Oasis

  • 226 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for The Oasis Palapa

View from room

The Oasis Palapa

  • 226 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Garden View

Premium bedding, down comforters, Select Comfort beds, minibar

Garden View

  • 226 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Garden View Palapa

Premium bedding, down comforters, Select Comfort beds, minibar

Garden View Palapa

  • 226 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Similar properties

Exterior detail

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Pool
All inclusive
Spa
Free WiFi
4.3 out of 5, Excellent, (2641)
The price is $293
per night
$293 total
includes taxes & fees
Dec 7 - Dec 8
Wyndham Alltra Playa del Carmen Adults Only All Inclusive

About this property

Mahekal Beach Front Resort & Spa

4-star hotel in Downtown Playa del Carmen
Catch some rays at the beach or spend the day relaxing at Mahekal Beach Front Resort & Spa's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. Change of towels is available on request.
Mahekal Beach Front Resort & Spa offers 195 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and hair dryers. Rooms open to balconies or patios. These individually decorated and furnished accommodations include desks and desk chairs. Select Comfort beds feature down comforters and premium bedding. Business-friendly amenities include phones along with free local calls (restrictions may apply). Guests can make use of the in-room espresso makers and minibars. Bathrooms include showers with rainfall showerheads. Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
5 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 16 years old are not allowed in the spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Revive has 1 treatment room. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a spa tub.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Some rates at Mahekal Beach Front Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with free beach club on site and umbrellas. At Mahekal Beach Front Resort & Spa you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges, a beach bar, and a poolside bar. This beach hotel also offers a spa tub, a fitness center, and a terrace.

Mahekal Beach Front Resort & Spa has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Cocina - Overlooking the garden, this diner specializes in Mexican cuisine. Guests can enjoy drinks at the bar.
Las Olas - This beachfront buffet restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.
Fuego Restaurante y Bar - This beach fine-dining restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.
Agave - This sports bar overlooks the garden. Happy hour is offered. Open daily.
Itzi Pool Bar - This brewpub is located by the pool. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Mahekal Beach Front Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
In-room minibar (some restrictions)
Dining and beverage availability limited at one or more venues

Land activities

Bicycling
Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Mahekal Beach Front Resort & Spa is listed in the 2023 Travel + Leisure 500.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Offsite parking available (USD 10 per day)
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 27 for adults and USD 27 for children
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agave
  • Cocina
  • Fuego Restaurante y Bar
  • Itzi Pool Bar
  • Las Olas

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Beach yoga
  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Free beach club
  • Full-service spa
  • Games
  • Gym
  • Library
  • Playground
  • Scuba diving
  • Shopping
  • Spa tub
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Spa tub
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 33 buildings
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Mosquito nets
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property is located near several bars and nightclubs, which may be disturbing to the peace and quiet of the resort.
The listed mandatory service fee, collected at check-in, applies to All-Inclusive bookings only.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 20 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per night
  • Christmas Day (25 December) Gala Dinner per adult: USD 120
  • Christmas Day (25 December) Gala Dinner per child: USD 60 (from 5 to 12 years old)
  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Beach loungers
  • Bicycle storage
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Lending library access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 27 for adults and USD 27 for children
  • Airport shuttle fee: USD 302 per person (roundtrip)
  • Airport shuttle fee per child: USD 302 (roundtrip), (from 5 to 12 years old)
  • Nearby parking fee: USD 10 per day (16 ft away)
  • Pet fee: USD 30.25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site; maximum attendees: 100
Safety features at this property include a fire extinguisher, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the spa tub, and guests under 17 years old are only allowed in the swimming pool, fitness facility, and spa tub with adult supervision
Guests under 13 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mahekal
Mahekal Beach
Mahekal Beach Playa del Carmen
Mahekal Beach Resort
Mahekal Beach Resort Playa del Carmen
Mahekal Resort
Mahekal Beach Hotel Playa Del Carmen
Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico
Shangri La Caribe Hotel
Shangri La Caribe Playa Del Carmen

Mahekal Beach Front Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 679 out of 1003 reviews" "
Rating 8 - Good. 156 out of 1003 reviews" "
Rating 6 - Okay. 79 out of 1003 reviews" "
Rating 4 - Poor. 41 out of 1003 reviews" "
Rating 2 - Terrible. 48 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Arbey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I reserved a massage for two, two days in advance. With the coupon they offer for one person and was going to pay for the second person. In the end they didn’t do it Saying that they never reserved it and they made a mistake. That was awful.
Stayed 4 nights in Aug 2024

6/10 Okay

Walter

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel is a 3 star at best. The best part about this resort is the location. It is directly on the beach and in walking distance to tons of great restaurants and shops. The bathrooms are small with barely room for toiletries (single sink), the sinks are corroded and aged and the shower is made more for outdoors. The mosquitoes are everywhere and there’s an inch gap letting them in at the bottom of the room doors which we had to cover with towels. We weren’t made aware of the animals (coatis) on property and only found out on social media. These are raccoon-like creatures which were crawling on the roof of our palapa while we were relaxing on the hammocks. A very unpleasant surprise! One of the worse parts of our stay was the smell. I read in reviews and thought it was isolated. No! It smells like sewage throughout the resort, even the beach. Also, the cleaning supplies used by the staff are ineffective and actually smelled worse as if they were using the dirty sewage water. I would strongly suggest to find another resort in the area.
Stayed 5 nights in Aug 2024

6/10 Okay

Nefertiti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located right on the beach & the Mayan esthetic is lovely. The vibes of the property are calm & quiet. Rooms are simple, clean, & have a nice esthetic flow. The all inclusive half board doesn’t include drinks but the food that I had was decent. The breakfast is nicely laid out with some good options of fruit, omelets station, quesadillas, juice coffee etc. if you order anything extra such as a latte or a cocktail it does cost extra and they do expect tips. My check-in was fine, however I was early so when I came back to get my room, they gave it to someone else resulting in a downgrade for me. Luckily Expedia has excellent customer service and they made things right by giving me a refund & credit. My room was comfortable except the shower head was old and filled with lime resulting in water spray everywhere. My door had a huge gap opening even when closed and at one point a large cockroach was in the room. The maid service is very efficient and they make sure that everything is tidy and refilled. The one thing that blew my mind was the charge of 60 pesos for a coffee pod and 65 pesos for a cheap bottle of water. To me that is really in poor taste and unacceptable for a so-called 5 star. The beach is beautiful but unfortunately if you come on the weekend, you can expect it to be completely packed and loud until 1 am with loud music etc the hotel has its own roped off area but it’s still really overcrowded on the beach. Overall it was an average experience.
Stayed 3 nights in Aug 2024

4/10 Poor

Gary Allen

Traveled with partner
Liked: Staff & service
Disliked: Amenities
It was pretty to look at and pools were nice. Staff was very friendly and the food was good. On the down side: The 1st night we were in a bungalow (best on property) and right by beach. Did not sleep all night due to people on the beach playing guitars, yelling all night long and people playing bongos at 5am. Was so bad we asked for a down grade and moved our place to somewhere quieter on the resort. Also we were locked out of our bungalow 2x the first time for 45 min and second an hour. Lock kept breaking and maintenance had to fix. Another reason we asked to move. There are no tv’s or microwave in rooms. The fridge is full of their drinks they want you to buy and no room for your own drinks to keep cool. The coffee in the rooms you have to pay for also. Ate at the best restaurant on the property and when seated we had to ask to move tables due to so many ants all over the table. The all inclusive only included a breakfast and a dinner each day at their selected restaurant only. No drinks included. Rip off. There are also a lot of mosquitoes! There is no shuttle from airport to resort or vice versa and it cost us $480 to get from and back to airport. It was nice to look at but would not recommend. Stay somewhere just as nice with as good or better amenities.
Stayed 4 nights in Aug 2024

6/10 Okay

Rose

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
check in and out is horrible. The property is beautiful but they need to expedite the check in and out. You have to stand in a hot outdoor covered area, but, unbelievable they have one staff member only. I have gotten day passes there a few times before, and it's the same thing, this time, I rented a room, but, it was not a pleasant experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Juan E

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort has amazing views of the beach ! The staff are very friendly and respectful. But the facility needs a lot of updates and cleaning and more walkways to get to places and more places where to eat other than that it’s an Amazing place we had a wonderful time !!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

KRISTINA K

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The resort was absolutely amazing and peaceful for my 6year old daughter and I. First time having a vacation in over 12 years and I couldn’t have picked a better place. My daughter and I had such a beautiful time here. The staff I can’t say enough good things about them. They even remembered our names. I never once had to ask for anything, just genuine, accommodating and sweet. We will definitely be coming back! Missing it already!! <3
Stayed 5 nights in Aug 2024

10/10 Excellent

Robert Matthew, Chula Vista

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really well maintained. Room was big and clean, restaurants were excellent, you have a lot of choices for breakfast, lunch and dinner. Pools were nice and the access to the beach was convenient. The only thing that needs to improve is the wi-fi in the rooms, a little bit spotty sometimes. Overall was an excellent stay and I definitely will love to come back and stay.
Stayed 7 nights in Jul 2024

10/10 Excellent

Jaime N

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was perfect. Friendly and welcoming service.
Stayed 7 nights in Aug 2024

8/10 Good

Pamela Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to change rooms twice - - once because of flooding and the second time because we were moved to a terrible room with an unlocked/unsealed door, mold, and no view. We finally moved into a “voluntary downgrade,” a room half the size what we paid for with bonus bedbugs. Management offered no apology or compensation, in spite of asking three times. The food was nice, and the service staff in the restaurants were outstanding! The pools were wonderful, and being beachfront was fun! Loved the town for shopping and other restaurants.
Stayed 9 nights in Aug 2024

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024

6/10 Okay

Marilyn

Stayed 4 nights in Jul 2024

8/10 Good

John W.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mahekal was excellent, we really enjoyed our stay. Disappointed in Expedia though. After purchasing the package, the Mahekal reached out to inform me a two different fees that would be charged upon arrival. It was $400 extra for all inclusive (which was well worth it) but the hotel needed an additional $15 a day per person payable onsite that Expedia did not mention. Expedia didn’t help at all.
Stayed 6 nights in Aug 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mahekal Beach Resort was everything we expected and more. Natural beauty and very beautiful palapas to stay in. This place truly is mesmerizing. We stayed in ocean view palapa and will definitely be back.
Stayed 7 nights in Jul 2024

10/10 Excellent

Michael John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time EVER staying at a resort and I loved everything about Mahekal. The restaurants overlooking the beachfront were breathtaking. The food at Fuego restaurant was amazing and the buffet at Las Olas was very good. The servers and staff were very kind and professional. I also really loved the location of the resort. Mahekal is very relaxing and peaceful with a few different pools but if you're looking for things to do outside of the resort, 5th avenue is just within walking distance, there you will find local shops, restaurants and if you're interested night life I definitely recommend going to COCO BONGO. You really get the best of both worlds staying at Mahekal!
Stayed 5 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More food options
Stayed 4 nights in Aug 2024

4/10 Poor

Salvador

Liked: Staff & service
Disliked: Cleanliness
We booked this property for 5 days the staff was friendly and it’s walkable to everything else the only problem was that this whole time what we thought where mosquito bites turn out to be bed bug bites . Horrible my family and I were full of bed bugs bites .
Stayed 5 nights in Jul 2024

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property really made you feel like you were in nature. It was smaller than most resorts, which made the experience much more relaxing overall.
Stayed 5 nights in Jul 2024

10/10 Excellent

Geisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with amazing staff!! Special shout out to Manuel, Fernando & Ismael, the ladies at the artesanía table, as well as the lady in the front desk, I think her name was Sofi. You all made my stay so special! The property has a beautiful boho chic theme and is very quiet & romantic. If you are looking for the party scene it’s definitely not here but there are sooo many bars and restaurants within walking distance from the hotel. Would definitely recommend that you visit Mahekal it definitely is magical!
Stayed 6 nights in Jul 2024

10/10 Excellent

Mark

Stayed 7 nights in Jul 2024

10/10 Excellent

Maira Izamar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, it is very tranquil perfect to relax.
Stayed 4 nights in Jul 2024

10/10 Excellent

Drew

Liked: Amenities
Excellent property. Fun stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a wonderful resort. Beautiful gardens quiet and relaxing pools. The Spa was amazing. Elena and Jesus were great. I highly recommend it.
Stayed 6 nights in Jul 2024