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Collection o hotel Marvic

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Collection o hotel Marvic

Outdoor pool, sun loungers
Deluxe Studio Suite, 1 Double Bed | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe
Premium bedding, down comforters, Tempur-Pedic beds, in-room safe
Restaurant
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
144 Calle 44, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    3 min walk
  • Salento
    2 min walk
  • ADO Terminal Alterna Playa del Carmen
    3 min drive
  • Playa Del Carmen, Quintana Roo (PCM)
    10 min drive

Room options

View all photos for Standard Room, 2 Double Beds

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Standard Room, 2 Double Beds

  • 142 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Superior Room, 1 King Bed

  • 142 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 Double Bed

Deluxe Studio Suite, 1 Double Bed | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Deluxe Studio Suite, 1 Double Bed

  • 142 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Studio, 1 King Bed

Deluxe Studio, 1 King Bed | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Deluxe Studio, 1 King Bed

  • 142 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Standard Room, 1 King Bed

  • 142 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Double Beds

Superior Twin Room, 2 Double Beds | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Superior Twin Room, 2 Double Beds

  • 142 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Exclusive Studio, Multiple Beds

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Exclusive Studio, Multiple Beds

  • 142 sq ft
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

Similar properties

Room

Sofía by Bunik

Pool
Spa
Free WiFi
Air conditioning
4.5 out of 5, Wonderful, (880)
The price is $84
per night
$104 total
includes taxes & fees
Jan 6 - Jan 7
Sofía by Bunik

About this property

Collection o hotel Marvic

3.5-star hotel in Zazil-ha
An outdoor pool, concierge services, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Additionally, express check-in, tour/ticket assistance, and wedding services are onsite. Change of towels is available on request.
Collection o hotel Marvic offers 28 air-conditioned accommodations with safes and coffee/tea makers. Tempur-Pedic beds feature down comforters and premium bedding. 42-inch Smart televisions come with satellite channels. Bathrooms include showers with hydromassage showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.
Collection o hotel Marvic features an outdoor pool, multilingual staff, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Playa del Carmen hotel also offers concierge services, express check-in, and a front-desk safe.

Collection o hotel Marvic is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Pool loungers

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (78 inch wide door)
  • Well-lit path to entrance

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 80 per vehicle (one-way, maximum occupancy 7)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Marvic Hotel
OYO Marvic Hotel
Marvic Hotel Boutique
Collection O Marvic Del Carmen
Collection o hotel Marvic Hotel
Collection o hotel Marvic Playa del Carmen
Collection o hotel Marvic Hotel Playa del Carmen

Collection o hotel Marvic Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 198 out of 358 reviews" "
Rating 8 - Good. 77 out of 358 reviews" "
Rating 6 - Okay. 36 out of 358 reviews" "
Rating 4 - Poor. 18 out of 358 reviews" "
Rating 2 - Terrible. 29 out of 358 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Celeste

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 1 night in Jul 2024

10/10 Excellent

Jessica

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WALKABLE TO EVERYTHING. CUTE AND QUIET. SERVICE ANIMAL FRIENDLY!
Stayed 2 nights in Jun 2024

10/10 Excellent

Tzvi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marvic hotel and their staff are amazing! Stayed two nights near the end of my trip or else I would have longer. Staff is really friendly. My room was clean and everyday they came in cleaned the room. Lots of great restaurants, bars and shops less than five minute walk. The beach is less than ten minute walk. I definitely recommend staying at the Marvic
Stayed 2 nights in Jun 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Cesar Orlando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

4/10 Poor

juvenal, SHILLIMGTON

Traveled with family
Liked: Cleanliness
Disliked: Amenities
tienen muchas reglas,quieren cobrar por todo, ami me cobraron 60 pesos por que ensucie una tualla con mango. a otra persona le cobraron por que un nino tiro soda en el piso. la escusa que usan es de que la persona que limpia le toma mas tiempo limpiar.las camas parese ser que son de piedra.
Stayed 5 nights in Mar 2024

10/10 Excellent

Myrna Alejandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El staff fue muy amable en recepción y también las personas que nos atendieron en el turno de la noche, el hotel es muy limpio y me gustó mucho el área de regadera, es muy amplia y el agua sale a excelente presión.
Stayed 1 night in Mar 2024

10/10 Excellent

Brittany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel if you are planning to stay off resort in Mexico. My mother is a snowbird and my sister and I went to visit her for a week so we decided to stay somewhere near her and close to 5th avenue. This place smelt amazing, the pool was very clean and the staff were so friendly and helpful. Our toilet had broke mid week and so they moved us to a bigger and nicer room for free. So accommodating! Would 11/10 stay here again.
Stayed 7 nights in Mar 2024

8/10 Good

Sophie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Canadians
My brother and I stayed for a week and we enjoyed this hotel very much. The service was great, the rooms very clean, daily a maid came to change our towels and make our beds. The kitchenette was an added bonus as we were able to make some meals a few times in-house. We were fortunate to have to pool all to ourselves every time we used it and it was very clean. There is even a view to the sea from the rooftop sitting area. Close to everything : beach - shops - restaurants etc. We will definitely keep this hotel in mind if we return to Playa del Carmen. Thank you.
Stayed 7 nights in Mar 2024

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service
NOT as represented in photos, then no refund!
We were extremely disappointed by the state of the Marvic hotel vs what was presented to us in the photos on hotels.com. As can be seen in the photos: Cracked, rotting wood with nails sticking up on the pool deck. Many, many tiles missing and sharp all along the edge of the pool and on the floor of the pool. Only three chairs next to the pool. When we up to sit at the pool - two were taken and we can't sit on the wood deck because of the poor state of the wood. Mold in the shower at the edges and at the corner of the vanity. Towels were not only old and ragged, they were stained in several places. Cumulatively, this was too much for us. After having been checked in for only 2 hours we tried to get our money back and were told by both hotels.com and the Marvic that it was not possible since we didn't cancel before we checked in. How could we possibly know the state of cleanliness and upkeep prior to checking in? We took our lumps and checked into another hotel immediately. Very, very disappointed in both hotels.com and the Marvic.
Stayed 7 nights in Feb 2024

10/10 Excellent

Cesar Orlando

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Keylee

Stayed 4 nights in Feb 2024

2/10 Terrible

Aurora

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property could be great but the services they list aren’t always working. Internet wasn’t working the entire time and penalized my stay and costed me extra to go elsewhere. The water doesn’t always come out, and not hot
Stayed 3 nights in Feb 2024

6/10 Okay

michael harry james

Disliked: Property conditions & facilities
The location was good, close to shops and restaurants. Its just a place to sleep, clean up and go explore.
Stayed 7 nights in Feb 2024

8/10 Good

Sujata

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is quite nice however the front of the building is noisy at night and the back is much quieter after midnight when the live music stops. The staff are helpful. However, there is. O English television stations available and that is a must have for many.
Stayed 8 nights in Feb 2024

4/10 Poor

Ana

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was in poor conditions, dirty and with a kitchen I did not ask for. The cleaners did not clean the room and left the garbage from the previous guests. The staff was useless and unable to address or improve the stay. The bedsheets were disgusting and the bathroom had dirt all over the place. The room had a window that faced a wall and felt claustrophobic.
Stayed 2 nights in Feb 2024

10/10 Excellent

Kinga

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I haven’t find any upgrade. They gave a room on a main floor very close to the lobby
Stayed 1 night in Jan 2024

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
The hotel was located within easy walking distance to restaurants and coffee shops. The beach was about 5 minutes away, so very walkable. The suite itself had no view, the window faced into the building next door about 5 feet away, but it also blocked any noise from the street. Would stay again.
Stayed 1 night in Jan 2024

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every member of the staff was so friendly kind and super helpful.the best . Studio was super ,quiet, good kitchen location location
Stayed 1 night in Dec 2023

4/10 Poor

Amine

Hot'hell
Hotels.com promoted a room with balcony & thats why we took it. The room had no balcony, they gave us a room with window facing a wall (6 feet away). The bathroom smells sewage because the plumbing was done poorly. Cleaning lady came to clean, she never flushed the hair my gf left on purpose to see if they'd clean! 3rd day, we left on an excursion at 5am when we came back at 22h45 the room was upside-down the same way we left it. No clean towels, smelly bathroom, no room service done! The lady at the front desk was helpful, she tried to help which was appreciated but it was not worth the money i paid for...
Stayed 4 nights in Dec 2023

2/10 Terrible

Lynn-Bencia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is so special because of the style used in the planing of the suites. The staff is not pretentious, but simply kind caring welcoming and truly caring about your comfort. The rooftop pool area is very usable and nice but they are in the process of renovating so not perfect. The neighborhoods is quiet because it is at the northern part of 5 th avenue. Still close to the action if you want to walk a few blocks. The neighborhood is in transition boho chic. In a few years we won’t be able to afford to stay here..haha, but seriously. The best beach stretch for walking is one block away. The real people of playa are here along with the expats who are here for winter. Eclectic crowd. Lots of doggies in the surf.Mexicans love there dogs. So do we. Cheers!!
Stayed 1 night in Dec 2023

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff really helpful. Our room’s coffee machine was broken and they got another right away.We were short on forks and knives but got some very soon after our request. Our coffee mugs were both cracked so maybe dishes need to be checked for chips etc Layout of unit great . Good mattress . Would stay longer . All rooms don’t have balconies ,you must request a room with one if important for you to have one. Super neighborhood, quiet and more a regular atmosphere not like busier part of 10th Avenue. Would come back.
Stayed 1 night in Dec 2023

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed alone for 2 nights. The price was right! Cute rooftop pool, very walkable to shopping beaches and restaurants in the area. Felt safe, clean and had all the basic amenities you need, friendly helpful staff as well
Stayed 2 nights in Dec 2023